TIDMTNG 
 
RNS Number : 2887N 
Tangent Communications PLC 
09 June 2010 
 

Tangent Communications Plc 
Results for the year ended 28 February 2010 
 
 
Tangent Communications plc, a leading provider of Intelligent Marketing and 
Technology, today announces its preliminary results for the year ended 28 
February 2010. 
 
Business Highlights 
Performance Indicators: 
·      Revenues up by 16.5% to  GBP18.19m (GBP15.61m - 2008/9) 
·      Underlying Operating Profit(1)  GBP820k (GBP848k - 2008/9) 
·      Adjusted Earnings Per Share(2) 0.38p (0.35p - 2008/9) 
·      Diluted Earnings Per Share (EPS) 0.16p (0.17p - 2008/9) 
·      Recommended dividend maintained at 0.2p (0.2p - 2008/9) 
·      Net Funds at GBP1.1m 
Notes: 
(1) Underlying operating profit is defined as operating profit after share based 
payment charges (2009-2010: GBP0.02m, 2008- 2009 GBP0.23m). 
(2) Adjusted EPS is after share based payments before restructuring expenses net 
of tax (Note tax charges 2009-2010 GBPnil, 2008-2009 GBP0.22m). 
 
Operational Highlights 
Direct 
·      The Digital Print Partnership (DPP) has grown to represent 6% of print 
revenues from a standing start. 
·      Completed the re-brand of over 100 Halifax Property Services offices to 
Reeds Rains branches. 
·      Sales increased by 36% year on year for the second half for estate agency 
services. 
·      Re-branded and implemented retail marketing plan for 147 GalaBingo clubs. 
·      Marketing Toolkit software platform was expanded to include email and SMS 
alongside its existing market leading direct mail, press and graphic design 
tools. 
Online 
·      ZUI's contract with business consultancy DVW to design user interfaces 
for Heineken was successfully implemented. 
·      Delivery of online stores for SAP Training and Certification (across 27 
countries). 
·      Delivery of revolutionary peer to peer car sharing system, whipcar.com. 
·      Created intelligent ad banners acclaimed by Marketing Week as a 'world 
first' and shortlisted by Revolution Magazine for 'Best Use of Online 
Advertising'. 
 
Tim Green, Chief Executive added: "In line with recent economic recovery, we 
have delivered two consecutive periods (half year) of growth since the second 
half of 2008-9 to produce a result which is in line with management's 
expectations. This has been driven by strong second half growth from core 
accounts and increased activity from the estate agency sector. We expect this 
trend to continue, and for growth in the first half of the year to be 
substantially higher than the first half of 2009-10." 
 
For further information, please contact: 
 
Tangent Communications plc                                          020 7462 
6100 
Nicholas Green / Timothy Green 
 
Collins Stewart 
Adrian Hadden / Stewart Wallace                    020 7523 8350 
 
About the Company: 
 
Tangent is a leading integrator of technology and marketing strategy, delivering 
for its clients improved customer engagement and revenue through direct mail, 
web, email, mobile and print. 
 
Tangent employs 175 people across four locations in London, Newcastle, 
Cheltenham and Melbourne and is traded on AIM (AIM: TNG). 
 
For more information, please visit www.tangentplc.com. 
 
Chairman's Statement 
for the year ended 28 February 2010 
 
Tangent's highly talented team ensures that we regularly punch above our weight, 
and we continue to supply major household names with high volume and 
time-critical marketing services through innovative technology. We have built 
the business upon a solid backbone of proven technology and multi-channel 
marketing capability that has provided a robust platform for stability in a 
challenging market and allowed our companies to continue to deliver ever greater 
accuracy and accountability into marketing operations. 
 
In the year to the end of February 2010, underlying operating profits of 
GBP820,000 were ahead of our initial expectations. The recommended dividend of 
0.2p is maintained for the year. Although not fully covered after exceptional 
charges, our financial position remains solid with net cash of GBP1.1m and 
prospects for the current year are encouraging. However we did not achieve all 
our targets for the year, notably in respect of contributions from our latest 
acquisition where revenues from key accounts continue to disappoint. The 
integration of Snowball with Tangent Direct's business is progressing to plan 
and has been able to secure important new client wins, such as the Miele 
account. 
 
We have also not yet been able to take a bigger step up in size which means that 
overhead costs as a proportion of revenues remain higher than we would like. 
However I am confident we can improve performance, both immediately through our 
own efforts and through increased activity from a number of market segments.  We 
will also work harder on building scale. 
 
We have implemented a new management structure with Timothy Green taking on full 
responsibility as Chief Executive. 
Our newly formed Consumer division, built on the success of the Digital Print 
Partnership, will be driven by Nicholas Green who will also continue to focus on 
corporate activity and key clients. Greg Jackson will continue to head up the 
online division with his technology skills. 
 
Kevin Cameron took over as Group Financial Controller in February 2010 following 
Graeme Harris's departure. I am pleased to announce that Kevin now joins the 
Board as Finance Director and Company Secretary. He has managed group finances 
since June 2009 and he brings many years' experience from within the Ravensworth 
business to the board. Graeme had been with Tangent as Finance Director since 
the flotation in 2005 and gave us excellent service. I am sure he will be a 
great asset in his next position. 
 
The new management team's key challenge will be to work across our businesses to 
sell the benefits of our extensive range of Marketing and Production Services 
right across our client base. Tangent's responsibility is to provide clients 
with a truly end to end service, flex real time campaign data analysis and react 
rapidly to constantly changing market conditions. 
 
I would like to thank all of our employees for their hard work throughout the 
last twelve months in demanding market conditions, many of whom have worked 
through the night to support our clients. 
 
It is probably not usual to compliment a non-executive director, but Paul Murray 
has, as always, been exceptional in overseeing compliance, audit and 
remuneration matters. A small company has to cover the same bases as much bigger 
businesses, but without their depth of support, and Paul has been instrumental 
in making this possible. We also welcome Alan Smith to the board as 
non-executive Director. His tremendous experience will be welcome in the coming 
period and specifically his history of working with public companies and the 
retail sector will assist both the business and executive team as they look to 
grow the Tangent business. 
 
Finally, my thanks to our shareholders for continuing to support Tangent. 
 
Piers Caldecote 
Non-Executive Chairman 
9 June 2010 
 
Chief Executive's Statement 
for the year ended 28 February 2010 
 
Performance for 2009-10 from our core business units was substantially above 
management expectations set out at the start of the year. However as a result of 
some underperformance from our latest acquisitions the overall results were only 
in line with the higher expectations anticipated at the interim stage. Going 
forward we remain cautious and have factored into our 2010-11 budgets some, but 
not substantial, growth from key markets or from recent acquisitions. 
 
Second half revenues increased to a record high of GBP9.67m giving a full year 
figure of GBP18.19m, ahead of management expectations. Contributions through the 
acquired business assets of Snowball, the sales generated from VLM and 
Lateral.net customer lists and growth from the core business gave rise to a 
significant sales increase in a period of economic challenge. Underlying 
operating margin for the second half was up to 5.0% from 4.0% in the first half. 
We do not anticipate adding further to the current cost base and would expect to 
see margins continue to rise as revenues increase and the sales mix continues to 
return favorably. 
 
The last six months have shown an increase in core revenue streams across the 
Tangent business and the first two months of the current financial year have 
generated significant profits. Whilst it is too early at this stage to forecast 
into the second half of the year when the full impact of legislative, tax and 
economic changes may be felt, we are confident that our first half performance 
will be strong in comparison to last year. 
 
Tangent is increasingly well positioned to pick up revenue in growth markets, 
particularly technology, data insight and digital marketing. Continued 
investment in our proprietary technology platforms - TaoBase and Marketing 
Toolkit - has positioned us at the forefront of our field with market leading 
software and services, enabling our Insight and Online experts to take advantage 
of the shifting market.  With increasing returns from our market leading Estate 
Agency service, all Tangent business streams should provide a significant 
contribution to profits and cash generation this year. 
 
Continued media fragmentation and an increasing need for greater effectiveness 
and accountability has encouraged many marketing services companies to start 
investing in technology, insight and e-services. Tangent has been ahead of the 
curve, investing significantly for some time now and is ideally placed to take 
full advantage of this change and make significant steps in a growing market. We 
have already secured an impressive new contract win with Miele and the UK launch 
of Whipcar.com; and our extended remits with GalaCoral, the Labour Party and 
Homeserve should underpin a solid year of growth ahead. 
 
With the new management structure in place, I look forward to working closely 
with the many outstanding individuals across the business to accelerate growth 
and enhance Tangent's positioning as a leading provider of Intelligent Marketing 
and Technology. 
 
Business Review 
for the year ended 28 February 2010 
 
Tangent 
Intelligent Marketing & Technology lies at the core of Tangent. It symbolises 
our ability to combine leading edge technology with brand communications to 
overcome the complex challenges laid down by media fragmentation and 
diversification. Above all, we have developed a technology platform that is both 
practical and accessible in terms of cost, speed to market and ease of use. 
At the heart of our approach lies Taobase, a pioneering technology driven 
environment that allows creativity and strategy to be applied at scale across 
multiple communications channels. By investing in and developing such leading 
edge technology ahead of the curve, we have built a business in tune with the 
market and well placed to leverage the inevitable growth in the adoption of 
marketing services technology. The recession has accelerated the demand for 
increased accountability and efficiency in marketing services, bringing the 
market to a tipping point that Tangent is ideally positioned to take full 
advantage of. 
Market Demand 
 
We have developed 3 revenue models designed around the most profitable 
opportunities available to us: 
 
1.     Enterprise Model - through which we provide our services direct to 
enterprises. 
2.     Partnership Model - enabling us to cater for the increasing need of 
intermediaries to provide automated marketing services to their clients through 
the licensing of our product. 
3.     Open Model - the next frontier for our technology and gateway to the 
consumer market. 
 
 
Exploring New Opportunities - The Consumer Proposition 
 
In line with our commitment to develop new revenue streams, we are now looking 
to extend into the consumer market. The technical and creative capability of 
Tangent's platform combined with its scalability and speed to market presents a 
significant opportunity to leverage growing consumer demand for automation. We 
have already developed Wholesale and Partnership models through the Digital 
Print Partnership and are confident that we will be able to make significant 
progress in this area. 
 
 
Management Priorities 
We set out with the following performance expectations at the start of 2009-10: 
1.     Estate Agency: maintain our status as the leading provider of marketing 
materials to the estate agency sector, albeit through a shared and reduced cost 
base. 
2.     Online Integration: integrate Tangent One and Lateral and create a full 
service digital marketing business. 
3.     Financial Consolidation: consolidate our Finance Department resources. 
4.     Direct : Positioning the business to attract a greater proportion of data 
and higher margin consultative revenues. 
 
Below is how we responded to these challenges: 
1.     Estate Agency: we increased our overall market share but still have work 
to do in reducing our cost base. This is because, although our client base was 
less active, we retained a high number of clients and the resource required to 
support them needed to be maintained. However, we were able to engage with our 
customers to lessen the seasonal cost impact when order volumes are low and 
consolidation is more difficult. 
2.     Online Integration: we successfully integrated Tangent One and Lateral, 
although this took longer than expected. The combination of Lateral's award 
winning creative with Tangent's proven technology platform has added a new 
dimension to our applications helping to improve results for our clients and 
strengthen our full service proposition. 
3.     Financial Consolidation was completed by June 2009. However our Finance 
Director Graeme Harris has since moved on and Kevin Cameron has been appointed 
from within. Administrative and central costs have been reduced with savings of 
GBP180,000 expected in 2010-11. 
4.     Direct: the acquisition of Snowball significantly strengthened our data 
and consultative capabilities. 
 
We now put forward the following priorities for 2010-11 
1.     To launch corporate (retail) version of DPP by August. 
2.     To extend the positioning of Ravensworth to a broader range of marketing 
services for the estate agency sector by bringing in digital and data expertise 
from within the group and reducing the dependency on single product contracts. 
3.     To extend the high profile online creative wins for Boots and Mothercare 
secured through our creative director Simon Crabtree, one of the most awarded 
Creative in the digital industry. 
4.     To extend our technology reach by finding more partners and exploring the 
opportunity to open-source key components whilst developing industry-leading 
processes in deployment, testing and recruitment To extend further the Customer 
Relationship Management (CRM) capability within Snowball so that the sales mix 
reflects a greater proportion of higher margin, value added consultancy 
revenues. 
5.     To maintain the market leading position of Snowball's Marketing Toolkit. 
6.     To consolidate all costs, excluding those costs solely arising from the 
company's market quotation into the revenue generating units to ensure central 
overheads are supported by the business segments. 
 
Management Structure 
A refined management structure has already been implemented with Damian Bentley, 
Ian Gordon and Greg Jackson heading up Snowball, Ravensworth and Tangent One 
respectively. They are supported by group resources; Kevin Cameron for Finance 
and Andy Wheatley for Marketing ensuring a strong platform for collaborative 
workflow and swift delivery of our end to end services. 
 
Business Review by Revenue Stream 
Tangent's businesses are united by a central belief in technology as the key 
enabler of 21st Century marketing. Our strapline, Intelligent Marketing & 
Technology, underpins the Tangent brand and reflects our unique ability to 
combine leading edge technology with data driven communication strategies to 
help brands meet the complex challenges laid down by media fragmentation and 
diversification. 
 
Direct 
This division contains two principal revenue streams; Snowball (represented by 
the combined contribution from the acquired Snowball business and the historic 
Tangent Direct business) and Ravensworth. 
Overall trading performance 
Sales increased year on year by 9% to GBP13.94 m (2008-9: GBP12.73 m). Sales in 
Snowball represented 64% of Direct sales and increased year on year by 19%. 
Sales by Ravensworth to the property market represented 36% of Direct sales, 
down 4% on the previous year. 
Underlying operating profit from Direct was down 4% for the full year to GBP0.99 
m (2008-9: GBP1.04 m). In the second half of the year profits of GBP0.61m were 
59% higher than the first half and represent a significant increase over profits 
of GBP0.02m generated in the same period in the prior financial year. 
The reduced margin was due to a combination of increased postage sales which 
carry no margin and more of the sales mix coming from volume digital direct mail 
than in previous years. With a more balanced sales mix in the second half and 
higher revenues underlying operating margin grew from 5.9% in the first half to 
8.2%. We would expect this upward trend to continue as the sales mix continues 
to be more favourable. The first few months of the year have shown this to be 
the case although the normal seasonal variation, where performance tends to be 
first half weighted, means that the second half is expected to provide greater 
challenges. 
Snowball - Direct Communications, Insight and Marketing Software 
Snowball, the combined division of the historic Tangent Direct business and the 
Snowball business acquired in September 2009, provides direct communications 
strategy and marketing software at an enterprise level. Key account growth 
during the year was excellent given the market conditions and demonstrated that 
our focus on efficient marketing with clear return on investment has been 
successful. Key account diversification has also been achieved with broader 
service engagements most notably in data management and data consultancy. We 
have increased our intake of analysts and developed a core competency in data 
insight that now plays a key role in our new business strategy. Print services 
still make up the majority of the sales mix but we expect this to move towards a 
more balanced mix of consultancy, insight and technology in 2010-11 as 
Snowball's profile and reputation continues to grow. 
Snowball's software proposition to marketing departments, Marketing Toolkit has 
accelerated in growth once again. Orders processed are now above 10,000 a month 
and over 40 million items were generated during the general election campaign 
period. Most significantly the software has evolved and the technical 
architecture has expanded to include a full range of media services including: 
1.     Direct Mail 
2.     Point of Sale 
3.     Website Content 
4.     Email 
5.     SMS 
6.     Data Capture / Management 
7.     Media Planning 
All products are licensed to our customers typically for a period of one to 
three years and are available both directly to enterprise and through 
re-sellers. The re-seller model has started to perform particularly well as 
marketing agencies strive to provide technology to their clients in the form of 
automated marketing products such as Marketing Toolkit. We are looking at 
potential open source models where we will be able to provide access to our 
tools through the internet across markets and expand our international reach. 
In September 2009, Tangent acquired The DDG Network LTD together with the 
business and assets of Double D Management LLP, collectively known as Snowball. 
The performance of the acquisition has been disappointing, however as a result 
of the majority of the purchase price being structured as earn out, the overall 
consideration expected to be paid will reduce. As a result of market conditions, 
key clients have reduced marketing activity resulting in a significant impact on 
earnings. However, client relationships continue to be strong and our services 
are still contracted and retained by them and important new clients, such as 
Miele, are being secured.  As the economy recovers and client confidence grows, 
we expect levels of client marketing activity to improve and for the historic 
business to provide a more significant contribution as a result. 
In the meantime, new business wins will compensate and we are hopeful that the 
Miele account will provide a platform for a return of earnings growth. The 
business has been fully integrated and Damian Bentley has taken the position of 
MD of the amalgamated Snowball brand (formerly Snowball and Tangent Direct). The 
new Snowball division has already been recognised by Marketing Week as a Top 30 
Direct Marketing service provider in the UK and one of "10 suppliers you need to 
know". 
Ravensworth - Property marketing design and production; digital print services 
Property Revenues 
Ravensworth's estate agency services business had a mixed year with the first 
six months providing the lowest return for more than four years. We managed to 
retain and hold on to much of our expert staff over this period but the 
contribution to Tangent's performance was minimal. Since August 2009 the market 
has begun to return, ending a 12 month period during which sales had declined by 
almost 40% and we have now out-performed year on year by a minimum of 20% each 
month with some months achieving levels as high as 40%. Our key metrics of live 
branches and activity per account have similarly returned to levels of 2007-8. 
Whilst Home Information Packs ("HIPs") represented an opportunity to generate 
additional print volumes, the contribution has always been small with low 
margins. We do not anticipate upcoming legislation which is expected to 
eliminate HIPs to have any material impact. Instead the estate agency community 
who welcome the removal of the legislation suggests that the marketing of 
properties should become quicker and simpler and may result in an increase in 
the number and circulation of particulars, a key driver for our business. 
Print Revenues 
Non-property services- Tangent is developing new revenue lines. The Ravensworth 
site offers unique scale in the digital print sector which attracts trade 
business. 
DPP (The Digital Print Partnership) - Tangent's wholesale online print ordering 
business. Since launch, this new business has generated revenues in excess of 
GBP500,000. Further investment in the site, functionality and product offering 
(all in-house) has allowed for the efficient delivery of thousands of orders. 
With an average order value of over GBP40 and rising, the range of products and 
offers has been well received by DPP customers. The main costs of the business 
are marketing where we will continue to re-invest. The market opportunity for 
this area is estimated to be substantial. 
 
Online 
Overall trading performance 
Sales for 2009-10 increased by 50% to GBP4.31m (2008-9: GBP2.88 m) as a result 
of the Lateral.net sales contribution and new contract wins. Sales generated by 
ZUI (GBP0.34m), our joint venture, and in Australia (GBP0.49m) were also 
significant in the year. Underlying operating profit reduced to GBP0.73m from 
GBP1.01m in 2008-9. Developing operational procedures to manage the expanding 
business; which now includes a growing creative team, together with support for 
our Australia and ZUI ventures, has meant a significant reduction in the margins 
from the business. The 2008-9 operating margins of 35% were perhaps not 
sustainable and a period of re-alignment with continued investment in our 
development pool and the transfer of Lateral staff into Tangent One has been 
required. Underlying operating profit margins for the second half of the year 
continued to decline from 25% in the first half to 10% in the second half. For 
2010-11 we expect the first half to continue at these levels and the second half 
to begin a return to increasing margins. 
 
Tangent One - strategy, creative, user interfaces, e-commerce,  and software 
development. 
Tangent One, supported by the Tao team in Tangent Labs, is the Online and 
technology arm of Tangent and offers a full service digital proposition. 
Performance over the year has been mixed. The first six months experienced 
continued growth and contribution from key accounts but the closure of Borders 
(UK) in December 2009, some bad debts and lower than expected revenues from the 
Lateral acquisition have impacted in the second half. 
This area of our business has gone through four continuous years of rapid growth 
and we intend to consolidate our position in the market. This year we introduced 
'3A', a new methodological framework that provides greater strategic depth to 
our offer and that has already contributed to a number of new business wins. 
The work coming out of this division is award winning and, with new levels of 
creativity meeting technology excellence, we feel the proposition is ready for 
introduction to an elevated position in the digital strategy market place. 
Award-winning creative combined with award-winning technology provides a dynamic 
that most competitors are starting to recognise and invest in. However, Tangent 
One is already positioned in this space through extensive investment in the 
skills needed to provide online strategy to its growing number of major blue 
chip clients that have embraced our extensive search and social media 
capabilities. 
The investment in human capital to position our Online business in order to 
compete and be ahead of the market opportunities has not been substantial, but 
is a strategy our cash generating units will continue to support. We now have a 
creative digital strategy team that is recognised by industry peers for its 
excellence and a broadened cutting edge technical architecture overseen by 
Technical Director James Eddison. This offering will take time to develop but 
the collective skills now assembled are expected to credibly place Tangent One 
in a unique market position of bespoke creative development. 
To accelerate growth Tangent One is implementing a structured new business 
strategy.  This includes investment in external new business capabilities along 
with a strategic PR programme focusing on key marketing and business titles. 
The ongoing PR activity will continue to build awareness of Tangent One, its 
clients, key spokespeople and expertise within important business sectors. 
 
Australia: Our Australian office was established to develop ecommerce and other 
online business in the rapidly growing APAC market.  This year our Australian 
venture has brought significant contribution from a standing start. We now have 
a multi-skilled team covering strategy, creative and technical architecture 
supported by our London team.  Significant market opportunities are under 
development with the launch of ebooks to be announced shortly. Further client 
opportunities are being secured with a full PR and local marketing effort led by 
Principal Simon McEvoy and supported by our UK marketing resource. 
 
ZUI (our joint venture with SAP consultants DVW): ZUI creates user interfaces 
and additional functionality on top of enterprise software.  ZUI secured a 
significant revenue contribution for Online, chiefly from a large project to 
create a sales application for DVW's client Heineken which has now been rolled 
out and received well in the market. The project was extensive and the 
revolutionary interface design and architecture that is at the forefront of the 
ZUI proposition has ensured that the tool has received positive take up and 
swift implementation. Forward revenues are however hard to predict and the sales 
cycles for these contracts are long and complex but we have a number of similar 
enterprise level opportunities in the marketplace that are at different stages 
of review. 
 
Outlook 
The start of the year has been strong with significant contribution from our 
core accounts and the continuing strong recovery in our Property business. We 
are confident this will ensure first half growth year on year for the group but 
visibility for the second half of the year remains limited. 
 
Timothy Green 
Chief Executive 
9 June 2010 
 
Financial Review 
for the year ended 28 February 2010 
The year ended 28 February 2010 saw revenue growth in both our Direct and Online 
divisions during difficult trading conditions. Revenues from Property continued 
to decline during the first six months but the second half of 2009/10 has seen 
significant like for like growth over the same period in 2008/09. 
Whilst the acquisitions during the year have not met management expectations, 
Tangent continues to be profitable and cash generative and the Board is 
recommending that the dividend be maintained at 0.2p per share. 
 
Key Performance Indicators 
We manage Tangent's business using KPI's which measure underlying performance. 
As noted in the 2009 financial statements, the charge for share based payments 
has now been included within operating expenses. Underlying performance as 
stated below excludes restructuring costs. 
We believe that our focus on the KPI's, as set out below, will in the medium and 
long term deliver value for shareholders. 
·      Revenue increased 16.5% to GBP18.19m, (2008-9: GBP15.61m) 
·      Underlying operating profit, decreased by 3.5% to GBP0.82m (2008-9: 
GBP0.85m) 
·      Underlying operating profit excluding charges for share based payments 
decreased by 22% to GBP0.84m (2008-9: GBP1.08m) 
·      Underlying operating margin reduced to 4.5% (2008-9: 5.4%) 
·      Diluted basic earnings per share were 0.16p (2008-9: 0.17p) 
·      Cash generated from operations was GBP0.64m (2008-9: GBP1.6m) 
representing a cash conversion rate of 78% 
 
Trading Performance 
Total revenues increased by 16.5% to GBP18.19m (2008-9: GBP15.61m). 
Revenues from Direct increased by 9% to GBP13.94m (2008-9: GBP12.73m) with 
underlying operating profit reduced by 4% to GBP0.99m. The reduced margin was 
due to a combination of increased postage sales which carry no margin and more 
of the sales mix coming from volume direct mail than in previous years. 
Revenues from Online increased by 50% to GBP4.31m (2008-9: GBP2.88m). Investing 
in operational infrastructure, growing the creative team and providing support 
to both ZUI and our Australia venture saw operating expenses increase and as a 
result underlying operating margin reduced to GBP0.73m from GBP1.01m in 2008-9. 
 
Operating expenses increased by GBP1.77m from GBP5.95m in 2008-09 to GBP7.72m in 
2009-10. 
Of this, GBP1.54m related to salary costs, expenses and professional fees, as 
follows: 
·      Increase in head count of 22 staff for Online development 
·      Annual cost of Lateral staff brought over GBP0.65m 
·      Staff acquired via the acquisition of Snowball GBP0.13m 
·      Professional fees and expenses GBP0.33m 
Whilst revenues grew, the gross margin earned was not enough to offset the 
increase in operational overhead. Thus underlying operating profit reduced to 
GBP0.82m (2008-9: GBP0.85m). As a result the Board has undertaken a number of 
restructuring programs to reduce operational overhead for the coming year. 
 
Group Restructuring Expense 
During the year the Board undertook a number of restructuring programs to 
consolidate both operational and administration functions. 
Central - The group finance function has been consolidated into one unit to 
increase efficiency and reduce headcount. 
Online - Having acquired the assets and clients of Lateral Net Limited in March 
2009 its operational team was integrated into Online and restructured, resulting 
in a reduction in headcount. 
Direct - Following the acquisition of The DDG Network Limited in September 2009 
and its subsequent merger with Tangent Direct, a restructure of the account 
management teams was undertaken. 
The combined cost of implementing the improved structure and relocations was 
GBP0.5m and is expected to yield annual savings of GBP0.33m. 
 
Share based payment charge 
The share based payment charge for the year ended 28 February 2010 amounted to 
GBP0.02m (2008-9: GBP0.23m) and represents the fair value of options granted. 
 
Taxation 
Tangent has no tax charge in 2009-10. The tax charge differs from the standard 
rate of 28% because although the group has expenses that are not deductible for 
tax purposes this was more than offset by utilisation of prior year tax losses 
and adjustments. At the year end the group had GBP0.23m of tax losses available 
to offset against future profits. 
 
Earnings 
Profit for the year was GBP0.28m (2008-9: GBP0.30m) equating to basic earnings 
per share of 0.17p (2008-9: 0.18p) and diluted earnings per share of 0.16p 
(2008-9: 0.17p). 
 
Acquisitions 
On 16September 2009 Tangent acquired the entire issued share capital of The DDG 
Network Limited together with the business and assets of Double D Management 
LLP, collectively known as Snowball, for a net cash consideration of GBP0.99m. 
A maximum further contingent consideration of GBP2.18m is payable equally over 
three years with GBP1.68m payable in cash and GBP0.5m payable in shares at a 
valuation of 6.17 pence per share to be paid in three equal tranches subject to 
earnings before interest and tax rising to a total of GBP1.5m over a three year 
period to 31st August 2012.   Having reviewed performance to date the directors 
do not consider that any provision is necessary in respect of this additional 
contingent consideration. 
 
Cash Flow 
Cash flow from operations was GBP0.64m (2008-9: GBP1.6m) and represented 78% of 
operating profit. This is lower than previous years as working capital increased 
by GBP0.7m, following revenue growth, which led to higher debtor balances, 
together with reduced profit before tax and non cash charges for share based 
payments. 
·      Tax payments were GBP0.19m (2008-9: GBP0.38m). 
·      The final GBP0.17m of deferred consideration was paid for the acquisition 
of C360 UK. 
·      On 16 September 2009 Tangent acquired the entire issued share capital of 
DDG together with the business and assets of Double D Management LLP, 
collectively known as Snowball, for a net cash consideration of GBP0.99m. 
·      Capital expenditure of GBP0.47m was spent substantially on digital 
equipment and leasehold improvements. In addition the group acquired other 
intangible assets (customer lists) for a consideration of GBP0.11m. 
·      Dividends of GBP0.34m were paid and GBP0.06m of finance leases were 
repaid. 
·      Over the year Net Funds decreased by GBP1.59m to GBP1.06m (2008-9: 
GBP2.65m). 
 
Balance Sheet 
Net assets decreased by GBP0.02m to GBP19.57m (2008-9: GBP19.59m) with the major 
change being the addition to goodwill of GBP0.97m following the acquisition of 
Snowball. At the year end current assets exceeded current liabilities by over 
GBP2m. 
 
Dividends 
The Board believes that paying a dividend is an important part of providing 
total shareholder return. We will recommend a dividend of 0.2p (2008-9: 0.2p) 
per share at the annual general meeting. 
 
Treasury, Funding and Exchange risk 
The group finances its operations through funds raised from shareholders, 
retained earnings and finance lease borrowings. In addition, the group has a 
variable rate GBP1m overdraft facility which has rarely been drawn. Regular 
reports on cash balances and borrowings are provided to the Board. 
The majority of trade is conducted in sterling although a material amount is 
denominated in Euros and the Australian Dollar. The directors monitor exposure 
and where possible match Euro and Australian Dollar denominated revenue and 
expenditure, or if appropriate hedge some of the exposure to mitigate the 
foreign exchange risk. 
 
Consolidated Statement of Comprehensive Income 
for the year ended 28 February 2010 
 
 
 
+------------------------------+-------+------------------+------------------+ 
|                              |       | 2010             | 2009             | 
+------------------------------+-------+------------------+------------------+ 
|                              | Notes | GBP000           | GBP000           | 
+------------------------------+-------+------------------+------------------+ 
| Revenue                      |       | 18,185           | 15,607           | 
+------------------------------+-------+------------------+------------------+ 
| Cost of sales                |       | (9,620)          | (8,576)          | 
+------------------------------+-------+------------------+------------------+ 
| Gross profit                 |       | 8,565            | 7,031            | 
+------------------------------+-------+------------------+------------------+ 
| Operating expenses           |       | (7,726)          | (5,954)          | 
+------------------------------+-------+------------------+------------------+ 
| Share-based payment charge   | 4     | (19)             | (229)            | 
+------------------------------+-------+------------------+------------------+ 
| Underlying operating profit  |       | 820              | 848              | 
+------------------------------+-------+------------------+------------------+ 
| Group restructuring expense  | 2     | (542)            | (397)            | 
+------------------------------+-------+------------------+------------------+ 
| Operating profit             |       | 278              | 451              | 
+------------------------------+-------+------------------+------------------+ 
| Finance income               |       | 4                | 72               | 
+------------------------------+-------+------------------+------------------+ 
| Profit before tax            |       | 282              | 523              | 
+------------------------------+-------+------------------+------------------+ 
| Tax                          |       | -                | (219)            | 
+------------------------------+-------+------------------+------------------+ 
| Profit for the year          |       | 282              | 304              | 
+------------------------------+-------+------------------+------------------+ 
|                              |       |                  |                  | 
+------------------------------+-------+------------------+------------------+ 
| Other comprehensive income   |       |                  |                  | 
+------------------------------+-------+------------------+------------------+ 
| Exchange differences on translating  | 2                | -                | 
| foreign operations                   |                  |                  | 
+--------------------------------------+------------------+------------------+ 
|                              |       | 2                | -                | 
+------------------------------+-------+------------------+------------------+ 
| Total comprehensive income   |       | 284              | 304              | 
| for the year                 |       |                  |                  | 
+------------------------------+-------+------------------+------------------+ 
|                              |       |                  |                  | 
+------------------------------+-------+------------------+------------------+ 
| Earnings per share (pence)   | 5     |                  |                  | 
+------------------------------+-------+------------------+------------------+ 
| Basic                        |       | 0.17             | 0.18             | 
+------------------------------+-------+------------------+------------------+ 
| Diluted                      |       | 0.16             | 0.17             | 
+------------------------------+-------+------------------+------------------+ 
 
Consolidated Statement of Changes in Equity 
for the year ended 28 February 2010 
 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
|                    |       |         |         |         |          | Retained  |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
|                    |       | Share   | Share   | Merger  | Other    | earnings/ | Total  | 
|                    |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
|                    |       | capital | premium | reserve | reserves | (losses)  | equity | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
|                    | Notes | GBP000  | GBP000  | GBP000  | GBP000   | GBP000    | GBP000 | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| At 29 February     |       | 1,660   | -       | 459     | 3,108    | 14,157    | 19,384 | 
| 2008               |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Comprehensive      |       |         |         |         |          |           |        | 
| income:            |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Retained profit    |       | -       | -       | -       | -        | 304       | 304    | 
| for the year       |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Share based        |       | -       | -       | -       | 229      | -         | 229    | 
| payment charge     |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Total              |       | -       | -       | -       | 229      | 304       | 533    | 
| comprehensive      |       |         |         |         |          |           |        | 
| income             |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
|                    |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Transactions with  |       |         |         |         |          |           |        | 
| owners:            |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Equity dividend    | 6     | -       | -       | -       | -        | (329)     | (329)  | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Issue of shares    | 8     | 42      | -       | 458     | (500)    | -         | -      | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Total transactions |       | 42      | -       | 458     | (500)    | (329)     | (329)  | 
| with owners        |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
|                    |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| At 28 February     |       | 1,702   | -       | 917     | 2,837    | 14,132    | 19,588 | 
| 2009               |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
|                    |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Comprehensive      |       |         |         |         |          |           |        | 
| income:            |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Retained profit    |       | -       | -       | -       | -        | 284       | 284    | 
| for the year       |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Share based        |       | -       | -       | -       | 19       | -         | 19     | 
| payment charge     |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Total              |       | -       | -       | -       | 19       | 284       | 303    | 
| comprehensive      |       |         |         |         |          |           |        | 
| income             |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
|                    |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Transactions with  |       |         |         |         |          |           |        | 
| owners:            |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Equity dividend    | 6     | -       | -       | -       | -        | (338)     | (338)  | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Issue of shares    | 8     | 4       | 12      | -       | -        | -         | 16     | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| Total transactions |       | 4       | 12      | -       | -        | (338)     | (322)  | 
| with owners        |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
|                    |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
| At 28 February     |       | 1,706   | 12      | 917     | 2,856    | 14,078    | 19,569 | 
| 2010               |       |         |         |         |          |           |        | 
+--------------------+-------+---------+---------+---------+----------+-----------+--------+ 
 
Consolidated Statement of Financial Position 
for the year ended 28 February 2010 
 
 
+----------------------------------------+-------+-------------+------------+ 
|                                        |       | 2010        | 2009       | 
+----------------------------------------+-------+-------------+------------+ 
|                                        | Notes | GBP000      | GBP000     | 
+----------------------------------------+-------+-------------+------------+ 
| Assets                                 |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Non-current assets                     |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Intangible assets                      | 7     | 16,004      | 14,961     | 
+----------------------------------------+-------+-------------+------------+ 
| Property, plant and equipment          |       | 1,582       | 1,685      | 
+----------------------------------------+-------+-------------+------------+ 
|                                        |       | 17,586      | 16,646     | 
+----------------------------------------+-------+-------------+------------+ 
| Current assets                         |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Inventories                            |       | 106         | 106        | 
+----------------------------------------+-------+-------------+------------+ 
| Trade and other receivables            |       | 5,286       | 3,191      | 
+----------------------------------------+-------+-------------+------------+ 
| Cash and cash equivalents              |       | 1,145       | 2,801      | 
+----------------------------------------+-------+-------------+------------+ 
|                                        |       | 6,537       | 6,098      | 
+----------------------------------------+-------+-------------+------------+ 
| Total assets                           |       | 24,123      | 22,744     | 
+----------------------------------------+-------+-------------+------------+ 
| Liabilities                            |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Current liabilities                    |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Borrowings                             |       | (62)        | (63)       | 
+----------------------------------------+-------+-------------+------------+ 
| Trade and other payables               |       | (4,326)     | (2,664)    | 
+----------------------------------------+-------+-------------+------------+ 
| Current tax liabilities                |       | (141)       | (148)      | 
+----------------------------------------+-------+-------------+------------+ 
| Provisions                             |       | -           | (166)      | 
+----------------------------------------+-------+-------------+------------+ 
|                                        |       | (4,529)     | (3,041)    | 
+----------------------------------------+-------+-------------+------------+ 
| Non-current liabilities                |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Borrowings                             |       | (25)        | (87)       | 
+----------------------------------------+-------+-------------+------------+ 
| Deferred tax                           |       | -           | (28)       | 
+----------------------------------------+-------+-------------+------------+ 
|                                        |       | (25)        | (115)      | 
+----------------------------------------+-------+-------------+------------+ 
| Total liabilities                      |       | (4,554)     | (3,156)    | 
+----------------------------------------+-------+-------------+------------+ 
| Net assets                             |       | 19,569      | 19,588     | 
+----------------------------------------+-------+-------------+------------+ 
|                                        |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Equity                                 |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Share capital                          | 8     | 1,706       | 1,702      | 
+----------------------------------------+-------+-------------+------------+ 
| Share premium                          |       | 12          | -          | 
+----------------------------------------+-------+-------------+------------+ 
| Merger reserve                         |       | 917         | 917        | 
+----------------------------------------+-------+-------------+------------+ 
| Other reserves                         |       | 2,856       | 2,837      | 
+----------------------------------------+-------+-------------+------------+ 
| Retained earnings                      |       | 14,078      | 14,132     | 
+----------------------------------------+-------+-------------+------------+ 
| Total equity attributable to equity    |       | 19,569      | 19,588     | 
| shareholders of the company            |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
 
Consolidated Statement of Cash Flows 
for the year ended 28 February 2010 
 
 
+----------------------------------------+-------+-------------+------------+ 
|                                        |       | 2010        | 2009       | 
+----------------------------------------+-------+-------------+------------+ 
|                                        | Notes | GBP000      | GBP000     | 
+----------------------------------------+-------+-------------+------------+ 
| Cash from operations                   |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Cash generated from operations         | 9     | 636         | 1,600      | 
+----------------------------------------+-------+-------------+------------+ 
| Interest paid                          |       | (5)         | (13)       | 
+----------------------------------------+-------+-------------+------------+ 
| Tax paid                               |       | (190)       | (378)      | 
+----------------------------------------+-------+-------------+------------+ 
| Net cash inflow from operating         |       | 441         | 1,209      | 
| activities                             |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Investing activities                   |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Acquisition of subsidiary, net of cash | 11    | (990)       | -          | 
| acquired                               |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Payment of contingent consideration    |       | (166)       | (167)      | 
+----------------------------------------+-------+-------------+------------+ 
| Purchase of property, plant and        |       | (468)       | (618)      | 
| equipment                              |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Purchase of other intangible assets    | 7     | (114)       | -          | 
+----------------------------------------+-------+-------------+------------+ 
| Sale of property, plant and equipment  |       | 17          | 48         | 
+----------------------------------------+-------+-------------+------------+ 
| Interest received                      |       | 9           | 83         | 
+----------------------------------------+-------+-------------+------------+ 
| Net cash used in investing activities  |       | (1,712)     | (654)      | 
+----------------------------------------+-------+-------------+------------+ 
| Financing activities                   |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Dividends paid                         | 6     | (338)       | (329)      | 
+----------------------------------------+-------+-------------+------------+ 
| Repayment of borrowings                |       | (63)        | (89)       | 
+----------------------------------------+-------+-------------+------------+ 
| Proceeds from issue of shares, net of  |       | 16          | -          | 
| costs                                  |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Net cash outflow from financing        |       | (385)       | (418)      | 
| activities                             |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| (Decrease) / increase in cash and cash |       | (1,656)     | 137        | 
| equivalents                            |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Cash and cash equivalents at beginning |       | 2,801       | 2,664      | 
| of year                                |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
| Cash and cash equivalents at end of    |       | 1,145       | 2,801      | 
| year                                   |       |             |            | 
+----------------------------------------+-------+-------------+------------+ 
 
Notes to the Preliminary Results 
for the year ended 28 February 2010 
 
1.  Basis of preparation 
Tangent Communications plc is quoted on AIM, a market of the London Stock 
Exchange, has the TIDM code TNG and it is incorporated in England. 
 
The group's consolidated financial statements for the year ended 28 February 
2010, from which this financial information has been extracted, and for the 
comparative year ended 29 February 2009 are prepared on a going concern basis 
and in accordance with IFRS, and in accordance with those parts of the Companies 
Act 2006 applicable to companies reporting under IFRS. 
 
The unaudited financial information contained in this report does not constitute 
the Company's statutory accounts for the year ended 28 February 2010.  Statutory 
accounts will be delivered to the Registrar of Companies following the Company's 
annual general meeting, sent to shareholders and will be available on Tangent's 
website at www.tangentplc.com.  The auditors have agreed to the issue of these 
results and expect to issue an unqualified audit report on the 2010 accounts 
following formal completion of the audit. 
 
The comparative figures for the year ended 29 February 2009 are not the 
statutory financial statements for that year. Those accounts have been reported 
on by the company's auditors and delivered to the Registrar of Companies. The 
report of the auditors was (i) unqualified, (ii) did not include a reference to 
any matters to which the auditors drew attention by way of emphasis without 
qualifying their report, and (iii) did not contain a statement under section 498 
of the Companies Act 2006. 
The accounting policies applied are consistent with those adopted and disclosed 
in the Group's annual financial statements for the year ended 28 February 2010. 
 
2. Group restructuring 
The board completed a number of restructuring programs during the year the cost 
of which fall outside normal operating expenses and income, they have therefore 
been separately identified in the consolidated statement of comprehensive income 
and excluded from underlying operating profit. 
1.   During the year the group finance department (Central) was consolidated 
into one unit, this resulted in a reduction in both head count and ongoing 
costs. Included in the employee redundancies detailed below is compensation for 
loss of office, amounting to GBP123,000, paid to Graeme Harris, the former 
finance director of the group. 
2.   In March 2009 Tangent acquired the business and assets of Lateral, a 
digital marketing business. Following the acquisition the Online business 
segment undertook a restructure of its creative service resulting in a reduction 
in head count and related employee redundancy and relocation costs. 
3.   Following the acquisition of Snowball and subsequent merger with Tangent 
Direct a restructure of the Direct account management team was undertaken to 
create the most effective and efficient consolidated client management team. 
This coupled with a review of the group's printing facility in London resulted 
in a reduction in head count and related employee costs. 
  Restructuring expenses and are set out below: 
+----------+-----------------------------------------------------------------+--------+ 
|                                                                            | GBP000 | 
+----------------------------------------------------------------------------+--------+ 
| Employee redundancies -  Central                                           | 302    | 
+----------------------------------------------------------------------------+--------+ 
| Employee redundancies -  On Line                                           | 166    | 
+----------------------------------------------------------------------------+--------+ 
| Employee redundancies -  Direct                                            | 63     | 
+----------------------------------------------------------------------------+--------+ 
| Property relocation - Central                                              | 3      | 
+----------------------------------------------------------------------------+--------+ 
| Property relocation - On Line                                              | 4      | 
+----------------------------------------------------------------------------+--------+ 
| Property relocation - Direct                                               | 4      | 
+----------------------------------------------------------------------------+--------+ 
|          |                                                                 | 542    | 
+----------+-----------------------------------------------------------------+--------+ 
|          |                                                                 |        | 
+----------+-----------------------------------------------------------------+--------+ 
 
 
3. Segment Information 
Management has determined the operating segments based on the reports reviewed 
by the Board of Directors that are used to make strategic decisions. On this 
basis the group has two reportable segments, Online and Direct. 
Online This comprises the Tangent One and Tangent Labs businesses. 
Direct This comprises of Snowball, Ravensworth, and Tangent on Demand. The 
Direct segment has a significant property related sales element which is 
separately disclosed. 
Central Central costs are not allocated to specific business segments but are 
included below to reconcile the segmental information to the consolidated 
information. Central costs include the share-based payment charge as set out in 
note 4. 
The segment results for the year ended 28th February 2010 were as follows: 
+---------+------+---------------------+--------+--------+---------+--------+ 
|                                      | Online | Direct | Central | Total  | 
+--------------------------------------+--------+--------+---------+--------+ 
|         |      |                     | GBP000 | GBP000 | GBP000  | GBP000 | 
+---------+------+---------------------+--------+--------+---------+--------+ 
| Revenue |      |                     |        |        |         |        | 
+---------+------+---------------------+--------+--------+---------+--------+ 
| Property related revenue             | -      | 4,983  | -       | 4,983  | 
+--------------------------------------+--------+--------+---------+--------+ 
| Other          |                     | 4,535  | 8,957  | -       | 13,492 | 
| revenue        |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
|         |      |                     | 4,535  | 13,940 | -       | 18,475 | 
+---------+------+---------------------+--------+--------+---------+--------+ 
| Less inter segment sales             | (223)  | (67)   | -       | (290)  | 
+--------------------------------------+--------+--------+---------+--------+ 
| Revenues from external customers     | 4,312  | 13,873 | -       | 18,185 | 
+--------------------------------------+--------+--------+---------+--------+ 
| Results |      |                     |        |        |         |        | 
+---------+------+---------------------+--------+--------+---------+--------+ 
| Profit from operations before        | 734    | 991    | (905)   | 820    | 
| exceptional items                    |        |        |         |        | 
+--------------------------------------+--------+--------+---------+--------+ 
| Exceptional    |                     | (170)  | (70)   | (302)   | (542)  | 
| costs          |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
| Profit from    |                     | 564    | 921    | (1,207) | 278    | 
| operations     |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
| Net finance    |                     |        |        |         | 4      | 
| costs          |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
| Profit         |                     |        |        |         | 282    | 
| before tax     |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
| Income tax     |                     |        |        |         | -      | 
| expense        |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
| Profit for     |                     |        |        |         | 282    | 
| the year       |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
|                |                     |        |        |         |        | 
+---------+------+---------------------+--------+--------+---------+--------+ 
The segment results for the year ended 28th February 2009 were as follows: 
+---------+------+---------------------+--------+--------+---------+--------+ 
|                                      | Online | Direct | Central | Total  | 
+--------------------------------------+--------+--------+---------+--------+ 
|         |      |                     | GBP000 | GBP000 | GBP000  | GBP000 | 
+---------+------+---------------------+--------+--------+---------+--------+ 
| Revenue |      |                     |        |        |         |        | 
+---------+------+---------------------+--------+--------+---------+--------+ 
| Property related revenue             | -      | 5,195  | -       | 5,195  | 
+--------------------------------------+--------+--------+---------+--------+ 
| Other          |                     | 2,877  | 7,535  | -       | 10,412 | 
| revenue        |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
|         |      |                     | 2,877  | 12,730 | -       | 15,607 | 
+---------+------+---------------------+--------+--------+---------+--------+ 
| Less inter segment sales             | -      | -      | -       | -      | 
+--------------------------------------+--------+--------+---------+--------+ 
| Revenues from external customers     | 2,877  | 12,730 | -       | 15,607 | 
+--------------------------------------+--------+--------+---------+--------+ 
| Results |      |                     |        |        |         |        | 
+---------+------+---------------------+--------+--------+---------+--------+ 
| Profit from operations before        | 1,013  | 1,038  | (1,203) | 848    | 
| exceptional items                    |        |        |         |        | 
+--------------------------------------+--------+--------+---------+--------+ 
| Exceptional    |                     | (3)    | (391)  | (3)     | (397)  | 
| costs          |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
| Profit from    |                     | 1,010  | 647    | (1,206) | 451    | 
| operations     |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
| Net finance    |                     |        |        |         | 72     | 
| costs          |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
| Profit         |                     |        |        |         | 523    | 
| before tax     |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
| Income tax     |                     |        |        |         | (219)  | 
| expense        |                     |        |        |         |        | 
+----------------+---------------------+--------+--------+---------+--------+ 
| Profit for     |                     |        |        |         | 304    | 
| the year       |                     |        |        |         |        | 
+---------+------+---------------------+--------+--------+---------+--------+ 
4. Share-based payments 
The movements in share options and corresponding weighted average exercise 
prices (WAEP) are summarised below: 
+---------------------------+------------+----------+----------+----------+ 
|                           | 2010                  | 2009                | 
+---------------------------+-----------------------+---------------------+ 
|                           | Number     | WAEP     | Number   | WAEP     | 
+---------------------------+------------+----------+----------+----------+ 
|                           | 000        | Pence    | 000      | Pence    | 
+---------------------------+------------+----------+----------+----------+ 
| At 1 March                | 15,310     | 4.58     | 14,871   | 4.88     | 
+---------------------------+------------+----------+----------+----------+ 
| Granted                   | 3,155      | 1.00     | 771      | 1.00     | 
+---------------------------+------------+----------+----------+----------+ 
| Exercised                 | (400)      | (4.00)   | -        | -        | 
+---------------------------+------------+----------+----------+----------+ 
| Lapsed                    | (4,241)    | (3.56)   | (332)    | (9.69)   | 
+---------------------------+------------+----------+----------+----------+ 
| At 28 February            | 13,824     | 4.09     | 15,310   | 4.58     | 
+---------------------------+------------+----------+----------+----------+ 
For the share options outstanding at 28 February 2010 exercise prices ranged 
between 1p and 13.25p per share and the weighted average remaining contractual 
life was 5.49 years. 
Fair values 
The fair value of share options granted in the year was calculated using the 
Black Scholes pricing model.  The volatility, measured as the standard deviation 
of expected share price return, is based on statistical analysis of the Tangent 
share price from July 2005 to the date of grant, which resulted in an assumed 
volatility of 40%. 
The other key inputs were a risk free rate of return of 0.5%, a dividend yield 
of 6% and an expected life of 5 years. 
The total share-based payment charge for the year, calculated in accordance with 
IFRS 2 on share based payments, was GBP19,000 (2009: GBP229,000). 
 
5. Earnings per share 
The calculation of the basic and diluted earnings per share is based on the 
following: 
+------------------------------------------------+------------+------------+ 
|                                                | 2010       | 2009       | 
+------------------------------------------------+------------+------------+ 
|                                                | GBP000     | GBP000     | 
+------------------------------------------------+------------+------------+ 
| Profit attributable to shareholders            | 282        | 304        | 
+------------------------------------------------+------------+------------+ 
|                                                |            |            | 
+------------------------------------------------+------------+------------+ 
|                                                | Number     | Number     | 
+------------------------------------------------+------------+------------+ 
|                                                | 000        | 000        | 
+------------------------------------------------+------------+------------+ 
| Weighted average number of shares:             |            |            | 
+------------------------------------------------+------------+------------+ 
| For basic earnings per share                   | 168,903    | 166,902    | 
+------------------------------------------------+------------+------------+ 
| Adjustment for options outstanding             | 4,083      | 5,078      | 
+------------------------------------------------+------------+------------+ 
| Adjustment for consideration shares yet to be  | 4,158      | 4,158      | 
| issued                                         |            |            | 
+------------------------------------------------+------------+------------+ 
| For diluted earnings per share                 | 177,144    | 176,138    | 
+------------------------------------------------+------------+------------+ 
 
 
+------------------------------------------------+------------+------------+ 
|                                                | Pence per  | Pence per  | 
+------------------------------------------------+------------+------------+ 
|                                                | Share      | share      | 
+------------------------------------------------+------------+------------+ 
| Earnings per share:                            |            |            | 
+------------------------------------------------+------------+------------+ 
| Basic                                          | 0.17       | 0.18       | 
+------------------------------------------------+------------+------------+ 
| Diluted                                        | 0.16       | 0.17       | 
+------------------------------------------------+------------+------------+ 
Diluted earnings per share is calculated by adjusting the weighted average 
number of ordinary shares outstanding to assume conversion of all dilutive 
potential ordinary shares. Tangent has two categories of dilutive potential 
ordinary shares: share options and shares contingently issuable as consideration 
for an acquisition. 
A calculation is performed for the share options to determine the number of 
shares that could have been acquired at fair value based on the monetary value 
of the subscription rights attached to the outstanding share options. The number 
of shares from this calculation is compared with the number of shares that would 
have been issued assuming the exercise of the options and the difference is 
deemed to be the number of dilutive shares attributable to share options. 
The estimated number of shares that will be issued in the future as purchase 
consideration for current subsidiaries is deemed to be the number of dilutive 
shares issuable as consideration for acquisitions. 
 
6. Dividends 
+------------------------------------------------+------------+------------+ 
|                                                | 2010       | 2009       | 
+------------------------------------------------+------------+------------+ 
|                                                | GBP000     | GBP000     | 
+------------------------------------------------+------------+------------+ 
| Recommended final dividend for the year of     | 338        | 337        | 
| 0.2p (2009: 0.2p) per share                    |            |            | 
+------------------------------------------------+------------+------------+ 
The recommended final dividend is subject to approval by shareholders at the 
2010 annual general meeting and has not been included as a liability in these 
financial statements. 
The Tangent employee share ownership trust, which holds a total of 1,428,340 
ordinary shares, has agreed to waive all dividends so the directors estimate 
that the dividend will be payable on approximately 169m ordinary shares. 
 
+------------------------------------------------+------------+------------+ 
|                                                | 2010       | 2009       | 
+------------------------------------------------+------------+------------+ 
|                                                | GBP000     | GBP000     | 
+------------------------------------------------+------------+------------+ 
| Final dividend paid for the year of 0.2p       | 338        | 329        | 
| (2009: 0.2p) per share                         |            |            | 
+------------------------------------------------+------------+------------+ 
 
 
7. Intangible assets 
+----------------------------------+------+---------------+------------+--------+ 
|                                  | Note | Goodwill      | Other      | Total  | 
|                                  |      |               | Intangible |        | 
|                                  |      |               | assets     |        | 
+----------------------------------+------+---------------+------------+--------+ 
| Group                            |      | GBP000        | GBP000     | GBP000 | 
+----------------------------------+------+---------------+------------+--------+ 
| Cost                             |      |               |            |        | 
+----------------------------------+------+---------------+------------+--------+ 
| At 1 March 2008                  |      | 14,961        | -          | 14,961 | 
+----------------------------------+------+---------------+------------+--------+ 
| At 28 February 2009              |      | 14,961        | -          | 14,961 | 
+----------------------------------+------+---------------+------------+--------+ 
| On acquisition of subsidiary     | 10   | 971           | -          | 971    | 
+----------------------------------+------+---------------+------------+--------+ 
| Acquired with subsidiary         |      | -             | 3          | 3      | 
+----------------------------------+------+---------------+------------+--------+ 
| Additions                        |      | -             | 114        | 114    | 
+----------------------------------+------+---------------+------------+--------+ 
| At 28 February 2010              |      | 15,932        | 117        | 16,049 | 
+----------------------------------+------+---------------+------------+--------+ 
| Amortisation and impairment      |      |               |            |        | 
+----------------------------------+------+---------------+------------+--------+ 
| At 1 March 2008 and 28 February  |      | -             | -          | -      | 
| 2009                             |      |               |            |        | 
+----------------------------------+------+---------------+------------+--------+ 
| Acquired with subsidiary         |      | -             | 3          | 3      | 
+----------------------------------+------+---------------+------------+--------+ 
| Amortisation during the year     |      | -             | 42         | 42     | 
+----------------------------------+------+---------------+------------+--------+ 
| At 28 February 2010              |      | -             | 45         | 45     | 
+----------------------------------+------+---------------+------------+--------+ 
| Net book value                   |      |               |            |        | 
+----------------------------------+------+---------------+------------+--------+ 
| At 28 February 2010              |      | 15,932        | 72         | 16,004 | 
+----------------------------------+------+---------------+------------+--------+ 
| At 28 February 2009              |      | 14,961        | -          | 14,961 | 
+----------------------------------+------+---------------+------------+--------+ 
Additions to goodwill in the year ended 28 February 2010 relate to the 
acquisition of The DDG Network Limited together with the business and assets of 
Double D Management LLP, collectively known as Snowball. 
Additions to other intangibles in the year ended 28 February 2010 relate to the 
acquisition of customer lists and website domain names. 
Impairment of goodwill 
Goodwill acquired through business combinations has been allocated to two cash 
generating units, Direct and Online.  These units represent the lowest level at 
which goodwill is monitored for impairment. 
The carrying value of goodwill allocated to each cash generating unit is as 
follows: 
+----------------------------------------------------+----------+---------+ 
|                                                    | 2010     | 2009    | 
+----------------------------------------------------+----------+---------+ 
|                                                    | GBP'000  | GBP'000 | 
+----------------------------------------------------+----------+---------+ 
| Direct                                             | 11,497   | 10,526  | 
+----------------------------------------------------+----------+---------+ 
| Online                                             | 4,435    | 4,435   | 
+----------------------------------------------------+----------+---------+ 
|                                                    | 15,932   | 14,961  | 
+----------------------------------------------------+----------+---------+ 
Goodwill arising on the acquisition of Snowball has been allocated to the Direct 
cash generating unit. 
The recoverable amount of each cash generating unit is calculated based on a 
value in use calculation which uses cash flow projections based on financial 
budgets approved by the board of directors covering a period of five years. Cash 
flows beyond the five year period have been extrapolated using a growth rate of 
3% (2009: 3%). 
The pre-tax discount rate applied to the cash flow projections is 12.5% (2009: 
8.1%) and represents the weighted average cost of capital for the group. 
The directors have concluded that, at 28 February 2010, the value of goodwill 
has not been impaired.  The directors have performed sensitivity analysis on 
both the WACC and growth rates applied, and have concluded that any reasonable 
changes in the key assumptions used in determining the recoverable amount for 
each of the cash generating units would not cause the carrying value to exceed 
the recoverable amount of each unit. 
 
8. Share capital 
+---------------------------+------------+----------+----------+----------+ 
|                           | Number of shares      | Nominal value       | 
+---------------------------+-----------------------+---------------------+ 
|                           | 2010       | 2009     | 2010     | 2009     | 
+---------------------------+------------+----------+----------+----------+ 
|                           | 000        | 000      | GBP000   | GBP000   | 
+---------------------------+------------+----------+----------+----------+ 
| Authorised                |            |          |          |          | 
+---------------------------+------------+----------+----------+----------+ 
| At 1 March and 28         | 225,000    | 225,000  | 2,250    | 2,250    | 
| February                  |            |          |          |          | 
+---------------------------+------------+----------+----------+----------+ 
|                           |            |          |          |          | 
+---------------------------+------------+----------+----------+----------+ 
|                           | Number of ordinary 1p | Nominal value       | 
|                           | shares                |                     | 
+---------------------------+-----------------------+---------------------+ 
|                           | 2010       | 2009     | 2010     | 2009     | 
+---------------------------+------------+----------+----------+----------+ 
|                           | 000        | 000      | GBP000   | GBP000   | 
+---------------------------+------------+----------+----------+----------+ 
| Allotted and fully paid   |            |          |          |          | 
+---------------------------+------------+----------+----------+----------+ 
| At 1 March                | 170,134    | 165,967  | 1,702    | 1,660    | 
+---------------------------+------------+----------+----------+----------+ 
| Issued in the year        | 400        | 4,167    | 4        | 42       | 
+---------------------------+------------+----------+----------+----------+ 
| At 28 February            | 170,534    | 170,134  | 1,706    | 1,702    | 
+---------------------------+------------+----------+----------+----------+ 
The group has one class of ordinary shares which carry no right to fixed income. 
 
9. Cash generated from operations 
+----------------------------------------------------+----------+----------+ 
|                                                    | 2010     | 2009     | 
+----------------------------------------------------+----------+----------+ 
| Group                                              | GBP000   | GBP000   | 
+----------------------------------------------------+----------+----------+ 
| Profit before tax for the year                     | 282      | 523      | 
+----------------------------------------------------+----------+----------+ 
| Depreciation and amortisation of non-current       | 621      | 519      | 
| assets                                             |          |          | 
+----------------------------------------------------+----------+----------+ 
| (Profit) / loss on sale of plant and equipment     | (9)      | 5        | 
+----------------------------------------------------+----------+----------+ 
| Net interest income                                | (4)      | (72)     | 
+----------------------------------------------------+----------+----------+ 
| Net foreign exchange gain                          | 2        | -        | 
+----------------------------------------------------+----------+----------+ 
| Share-based payment charge                         | 19       | 229      | 
+----------------------------------------------------+----------+----------+ 
|                                                    | 911      | 1,204    | 
+----------------------------------------------------+----------+----------+ 
| Movements in working capital                       |          |          | 
+----------------------------------------------------+----------+----------+ 
| Increase in inventories                            | -        | (11)     | 
+----------------------------------------------------+----------+----------+ 
| (Increase) / decrease in trade and other           | (1,675)  | 1,133    | 
| receivables                                        |          |          | 
+----------------------------------------------------+----------+----------+ 
| Increase / (decrease) in trade and other payables  | 1,400    | (726)    | 
+----------------------------------------------------+----------+----------+ 
| Cash generated from operations                     | 636      | 1,600    | 
+----------------------------------------------------+----------+----------+ 
 
10. Analysis of net funds 
+------------------+------------------+------------------+------------------+ 
|                  | At 1 March       | Cash             |  At 28 February  | 
+------------------+------------------+------------------+------------------+ 
|                  | 2009             | flows            |  2010            | 
+------------------+------------------+------------------+------------------+ 
|                  | GBP000           |  GBP000          |  GBP000          | 
+------------------+------------------+------------------+------------------+ 
| Cash             | 2,801            | (1,656)          | 1,145            | 
+------------------+------------------+------------------+------------------+ 
| Finance leases   | (150)            | 63               | (87)             | 
+------------------+------------------+------------------+------------------+ 
| Net funds        | 2,651            | (1,593)          | 1,058            | 
+------------------+------------------+------------------+------------------+ 
 
11. Business Combination 
On 16th September 2009 Tangent acquired the entire share capital of The DDG 
Network Limited together with the business and assets of Double D Management 
LLP, collectively known as Snowball. 
Established in 2003 Snowball provides customer management services to its 
clients helping them to retain their existing customers by driving increased 
loyalty and retention together with identifying and targeting new customers 
through data insight. 
+--------------------------------------------+----------+--------------+-----------+ 
| Consideration paid                                    |              |           | 
+-------------------------------------------------------+--------------+-----------+ 
| Total consideration was paid as follows:                             | GBP'000   | 
+----------------------------------------------------------------------+-----------+ 
| Cash                                       |          |              | 1,585     | 
+--------------------------------------------+----------+--------------+-----------+ 
| Acquisition costs                                     |              | 59        | 
+-------------------------------------------------------+--------------+-----------+ 
|                                            |          |              | 1,644     | 
+--------------------------------------------+----------+--------------+-----------+ 
A maximum further contingent consideration of GBP2.18 million is payable equally 
over three years with GBP1.68 million payable in cash and GBP500,000 payable in 
shares at a valuation of 6.17 pence per share to be paid in three equal 
tranches, subject to earnings before interest and tax rising to a total of 
GBP1.5 million over a three year period to 31st August 2012. 
Having reviewed performance to date the directors do not consider that any 
provision is necessary in respect of this additional contingent consideration. 
 
 
Assets acquired and liabilities assumed at the date of acquisition 
+-----------------------------------+-----------+-------------+-----------+ 
|                                   | Book      | Fair        | Fair      | 
|                                   |           | value       |           | 
+-----------------------------------+-----------+-------------+-----------+ 
|                                   | values    | adjustments | values    | 
+-----------------------------------+-----------+-------------+-----------+ 
|                                   | GBP000    | GBP000      | GBP000    | 
+-----------------------------------+-----------+-------------+-----------+ 
| Plant and equipment               | 16        | -           | 16        | 
+-----------------------------------+-----------+-------------+-----------+ 
| Trade and other receivables       | 420       | -           | 420       | 
+-----------------------------------+-----------+-------------+-----------+ 
| Cash and cash equivalents         | 654       | -           | 654       | 
+-----------------------------------+-----------+-------------+-----------+ 
| Trade and other payables          | (253)     | (9)         | (262)     | 
+-----------------------------------+-----------+-------------+-----------+ 
| Current tax liabilities           | (155)     | -           | (155)     | 
+-----------------------------------+-----------+-------------+-----------+ 
|                                   | 682       | (9)         | 673       | 
+-----------------------------------+-----------+-------------+-----------+ 
 
Goodwill arising on acquisition 
+---------------------------------------+-----+--------------+-----------+ 
|                                       |     |              | GBP'000   | 
+---------------------------------------+-----+--------------+-----------+ 
| Consideration paid                          |              | 1,644     | 
+---------------------------------------------+--------------+-----------+ 
| Less fair value of net assets acquired                     | (673)     | 
+------------------------------------------------------------+-----------+ 
| Goodwill arising on acquisition (note 7)                   | 971       | 
+---------------------------------------+-----+--------------+-----------+ 
 
Goodwill arose in the acquisition of Snowball as a result of the expected 
synergies, revenue growth, and future market developments. These benefits are 
not recognised separately from goodwill because they do not meet the criteria 
for separately identifiable intangible assets. 
The group also acquired the customer lists and customer relationships of 
Snowball as part of the acquisition. These assets could not be separately 
recognised from goodwill because they are not capable of being separated from 
the group and sold, transferred, licensed, rented or exchanged, either 
individually or together with any related contracts. 
 
Net cash outflow on acquisition of subsidiary 
+---------------------------------------------+--+----------------+------------+ 
| Net cash outflow arising from the           |                   | GBP'000    | 
| acquisition was as follows:                 |                   |            | 
+---------------------------------------------+-------------------+------------+ 
| Purchase consideration settled in cash      |                   | 1,585      | 
+---------------------------------------------+-------------------+------------+ 
| Acquisition costs                              |                | 59         | 
+------------------------------------------------+----------------+------------+ 
| Cash paid for acquisition                   |                   | 1,644      | 
+---------------------------------------------+-------------------+------------+ 
| Cash and cash equivalents in subsidiary     |                   | (654)      | 
| acquired                                    |                   |            | 
+---------------------------------------------+-------------------+------------+ 
| Cash paid net of cash and cash equivalents in subsidiary        | 990        | 
| acquired                                                        |            | 
+-----------------------------------------------------------------+------------+ 
|                                             |  |                |            | 
+---------------------------------------------+--+----------------+------------+ 
Impact of acquisition on the results of the Group 
Included in the profit for the year is a profit of GBP7,000 attributable to the 
business generated by Snowball, revenue for the period amounted to GBP364,000. 
 
Had the business combination been effected at 1 March 2009 the revenue of the 
group from continuing operations would have been GBP19.12 million and underlying 
profit for the year from continuing operations GBP917,000. The directors of the 
group consider these pro-forma numbers to represent an approximate measure of 
the performance of the combined group on an annualised basis and to provide a 
reference point for comparison in future periods. 
 
Assets acquired from Lateral Net Limited 
On 5 March 2009 the group acquired, from the Administrator of Lateral Net 
Limited, the clients and certain assets of the company together with assuming 
certain fixed liabilities related to the completion of contracts. 
 
+---------------------------------------------+--+----------------+------------+ 
|                                             |                   | GBP'000    | 
+---------------------------------------------+-------------------+------------+ 
| Acquisition of tangible fixed assets        |                   | 20         | 
+---------------------------------------------+-------------------+------------+ 
| Acquisition of intangible assets, customer     |                | 39         | 
| lists                                          |                |            | 
+------------------------------------------------+----------------+------------+ 
| Pre-contract liabilities assumed            |                   | (34)       | 
+---------------------------------------------+-------------------+------------+ 
| Cash paid                                                       | 25         | 
+-----------------------------------------------------------------+------------+ 
|                                             |  |                |            | 
+---------------------------------------------+--+----------------+------------+ 
 
 
This information is provided by RNS 
            The company news service from the London Stock Exchange 
   END 
 
 FR BCGDLUGGBGGI 
 

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