>> We believe we can accomplish in the next five years what it might have taken us 20 years to do
otherwise.
>> We see an all digital work from anywhere world, one thats no longer limited by outdated ways of thinking and working.
>> With Customer 360 we can create the single source of truth that allows us to create extraordinary experiences for our customers.
>> Were a better company now than we were a year ago.
>> More connected. More productive. More fluid.
>> Its the thing that we all can see. We have a window into the same picture.
>> Less complicated. More trusted. More sustainable.
>> For the first time, were actually going to bring sustainability to the customer engagement.
>> We want to be positioned for the future.
>>
Theres no going back. This is the new status quo.
>> And together well keep it moving forward.
>> Its going to be a whole new Salesforce where the future works.
HARRIS: All right. Its now my pleasure to introduce my mentor, my co-founder and our Chair and CEO of
Salesforce, Marc Benioff. Marc, are you there?
BENIOFF: You know, when Parker and I started Salesforce in 1999, we were inspired by Amazon and Google,
and what they were saying was that the future of software and enterprise software could be delivered right through the browser. It was a leap of faith at the time, because browsers were unstable, they werent secure. It wasnt easy, it
wasnt clear that thats what was going on.
But we did it. We did it. And then 10 years later, we started to see another huge change,
incredible entrepreneurs, especially Steve Jobs, thank you wherever you are, Steve, for all of the work you did with the Apple and redefining the new user interfaces and the mobile phones.
And we also saw this incredible work of Facebook and with the feed, and were going to hear soon from Bret Taylor, our COO, who was the CTO of Facebook,
who was working there at the time to redefine, to redefine what it looks like to use software. But were in a new world now, and each one of us have already touched that world.
Weve touched that world this year more than any other, because how we have worked this year with ourselves, with our customers, with our partners, with
our families, with our communities, with our government is different. We all know that. Were in a world with Slack, were in a world with Zoom. Were in a work from anywhere world.
So, we have to reassess where does the future work, how is the future going to work, and thats why we came to where the future is working right here in
Singapore. Were looking for that inspiration. Were looking for those ideas of the future. Were looking to say, this is amazing, we can see what is going to happen.
And that is like a rebuild of Customer 360 that we announced at Dreamforce, all these amazing apps, sales and service and marketing and commerce and analytics
with Tableau and integration with MuleSoft in our platform and delivering it by industry, so important, with Vlocity.
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