SAN FRANCISCO, Sept. 17, 2019 /PRNewswire/ -- ORACLE
OPENWORLD -- Building on Oracle and Microsoft's cloud
interoperability partnership, Oracle today announced the
availability of an integration between Oracle Digital
Assistant and Microsoft Teams. Enterprise customers can now
access Oracle Cloud Applications through an AI-powered voice
experience in Teams.
"Using Oracle Digital Assistant, business users can simply and
conversationally interact with business applications directly from
their Microsoft Teams interface just as they would collaborate with
their fellow employees or other productivity tools," said Suhas
Uliyar, vice president, AI and Digital Assistant, Oracle.
"Completing daily work tasks becomes much more efficient as the
AI-trained conversational access doesn't require additional
employee training on different applications. This is yet another
way we are enabling customers to run mission-critical enterprise
workloads across Microsoft 365 and Oracle Cloud."
Once Oracle Digital Assistant is enabled from the Teams App
Store, users can query Oracle Cloud Applications, such as CX and
HCM, through a bot conversation. Skills from Oracle Digital
Assistant are auto provisioned and auto configured, tapping into
the richness of the Teams experience. "Together, Oracle
Digital Assistant and Teams enable our customers to transform
existing workflows and save time," said Bhrighu Sareen, general
manager, Microsoft Teams Platform. "This integration reduces
context change for people since it eliminates the need to switch
between applications, enabling them to complete tasks
like viewing a sales pipeline in Oracle CX without
leaving Teams."
Today, the integration of Oracle Digital Assistant and Teams
provides customers with a frictionless work environment to boost
productivity and faster decision making. In the future,
out-of-the-box skills or chatbots for Oracle ERP Cloud, Oracle HCM
Cloud and Oracle CX Cloud are planned to be available in Teams via
the Oracle Digital Assistant. These pre-built features can enable
employee self-service for scenarios spanning sales, project
management, expenses, productivity, time and absence management,
compensation and benefits, and recruiting.
"We've been working closely with our partner IntraSee to create
a HR digital assistant for our global employee base and Oracle
Digital Assistant was the natural choice for us because of its
ability to securely operate in our hybrid cloud infrastructure,"
said Mark Burgess, senior director,
HR Technology Solutions, Honeywell. "Our aim is to have it be the
preferred method to get questions answered 24x7, access to policies
and an amazing end-to-end approach for completing transactions with
more speed and accuracy. We knew we wanted our HR digital assistant
to be available where employees spend their time online, and an
integration with Teams was therefore essential. Our vision is
to have it become to employees what J.A.R.V.I.S. is to Iron
Man."
"We are excited to hear that Oracle Digital Assistant will
support Teams," said Sayan Ray, vice
president, IT, SRF Ltd. "We've been using Oracle Digital Assistant
to deliver conversational interfaces to our backend systems with
great success. We also use Teams to collaborate so this partnership
will help take Oracle Digital Assistant implementation to new
levels in productivity gains."
For more information on Oracle Digital Assistant for Teams,
please sign up for private preview today.
Additional Resources
- Learn about Oracle Digital Assistant
- View Oracle Digital Assistant Webcast
- Try Oracle Digital Assistant
- For Chatbot Developers
- Connect with Oracle Mobile Cloud on Twitter, LinkedIn and via
the Oracle Mobile Blog
About Oracle
The Oracle Cloud offers a complete suite
of integrated applications for Sales, Service, Marketing, Human
Resources, Finance, Supply Chain and Manufacturing, plus Highly
Automated and Secure Generation 2 Infrastructure featuring the
Oracle Autonomous Database. For more information about Oracle
(NYSE: ORCL), please visit us at www.oracle.com.
About Oracle OpenWorld
Oracle OpenWorld, the
industry's most important business and technology conference for
more than 20 years, hosts tens of thousands of in-person attendees
as well as millions online. Dedicated to helping businesses
leverage cloud for their innovation and growth, the conference
delivers deep insight into industry trends and breakthroughs driven
by technology. With thousands of sessions, demos and hands-on labs,
plus exhibitions from more than 250 partners and customers from
around the world, Oracle OpenWorld has become a showcase for
leading cloud technologies, from Cloud Applications to
Infrastructure. For registration, live keynotes, session details,
news and more
visit www.oracle.com/openworld or www.oracle.com/newsroom.
Future Product Disclaimer
The preceding is intended to
outline our general product direction. It is intended
for information purposes only, and may not be incorporated
into any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be relied upon
in making purchasing decisions. The development, release,
timing, and pricing of any features or functionality described
for Oracle's products may change and remains at the sole discretion
of Oracle Corporation.
Forward-Looking Statements Disclaimer
Statements in
this article relating to Oracle's future plans, expectations,
beliefs, and intentions are "forward-looking
statements" and are subject to material risks and
uncertainties. Many factors could affect Oracle's current
expectations and actual results, and could cause
actual results to differ materially. A discussion of such
factors and other risks that affect Oracle's business is
contained in Oracle's Securities and Exchange Commission (SEC)
filings, including Oracle's most recent reports on Form 10-K
and Form 10-Q under the heading "Risk Factors."
These filings are available on the SEC's website or on Oracle's
website at http://www.oracle.com/investor. All
information in this article is current as
of September 17, 2019 and Oracle undertakes no
duty to update any statement in light of new information
or future events.
Trademarks
Oracle and Java are registered trademarks
of Oracle and/or its affiliates. Other names may be trademarks of
their respective owners.
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SOURCE Oracle