On Guard! – Korn Ferry Survey Finds Professionals Are More Cautious About How They Communicate in the Workplace
June 17 2019 - 8:00AM
Business Wire
Editor’s Note: Survey Responses at End of News
Release
The way professionals behave in the workplace is changing, as a
new Korn Ferry (NYSE: KFY) survey shows workers are becoming much
more cautious in their interactions with others.
The survey found that nearly three-quarters (70 percent) of
professionals say they generally feel more guarded at work than
they did in the past, and 69 percent say they are more guarded
during phone conversations with co-workers and/or clients today
than they were 5 years ago.
More than half (58 percent) admit that they feel more guarded
when giving/receiving performance reviews, and virtually all (98
percent) say they are more sensitive when sending emails, in terms
of the tone they use and who may ultimately see the
communication.
More than half of respondents (56 percent) say they don’t know
as much about their co-workers’ lives outside of work as they did
in the past - such as their family and interests - and 58 percent
say they feel teamwork and comradery suffers because of co-workers
being more guarded about what they say and do.
“Being more aware of how our interactions will impact others in
the workplace is a positive move toward creating a more inclusive
and accepting environment,” said Andrés Tapia, a global diversity
and inclusion strategist and thought leader at Korn Ferry.
“However, there also needs to be a balance in the way we
communicate to create genuine, authentic and meaningful
professional relationships.”
About the survey
There were 439 responses to the online executive survey, which
took place in early June 2019. Please note that due to rounding
responses may not equal 100 percent.
Survey responses
Given current attitudes about workplace interactions, do you
generally feel more guarded at work today than you did in the past?
Yes
70 percent
No
30 percent
Are you more guarded during phone conversations with
co-workers and/or clients today than you were 5 years ago?
Yes
69 percent
No
31 percent
Are you more sensitive and aware today when sending emails
(tone, how you communicate, who may see the emails?)
Yes
98 percent
No
2 percent
Do you know as much about your co-workers’ lives outside of
work as you did in the past? (their family, interests, etc.)
Yes
44 percent
No
56 percent
Do you feel teamwork/comradery suffers
because of co-workers being more guarded about what they say /
do?
Yes
58 percent
No
42 percent
Are you more guarded when giving/receiving performance
reviews than you were in years past?
Yes
58 percent
No
42 percent
About Korn Ferry
Korn Ferry is a global organizational consulting firm. We help
clients synchronize strategy and talent to drive superior
performance. We work with organizations to design their structures,
roles, and responsibilities. We help them hire the right people to
bring their strategy to life. And we advise them on how to reward,
develop, and motivate their people.
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MEDIA CONTACTTracy
Kurschner612.309.3957Tracy.Kurschner@Kornferry.com
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