Ingram Micro's New Professional Services Platform Helps Channel Partners Grow Their Businesses and Expand Their Technical Exp...
April 08 2013 - 12:00PM
Marketwired
The North America Services Division of Ingram Micro Inc. (NYSE: IM)
today announced IM Link (www.ingrammicrolink.com), a new and unique
online professional services network that makes it easier for
channel partners to collaborate and insource technology lifecycle
services from a select community of highly-qualified IT service
providers. IM Link replaces the Ingram Micro Services Network
(IMSN) and IM Onsite platform, and is open to all Ingram Micro
channel partners in the U.S. and Canada.
Available now, IM Link operates under a simple, non-competitive
service delivery framework that is comprised of four distinct
categories. These include planning, implementation, management and
support. Within these categories are a wide and growing variety of
professional services such as software application and development,
integration and data migration services, assessment services and
remote service delivery, in addition to the traditional break/fix
and installation services historically provided by IMSN.
There are no membership dues, transaction fees or monthly
services charges to use IM Link. The IT service providers
contracted for IM Link engagements have been carefully selected by
Ingram Micro. Each service provider has signed a non-compete and
confidentiality agreement and will deliver services and support
under the brand name of the IM Link customer requesting the
service.
Ingram Micro channel partners are encouraged to create a free
account and use the online service delivery platform as a
cost-effective, easy and efficient means of insourcing the industry
expertise, business services and technical talent needed to close
new business. IM Link can also be used by Ingram Micro channel
partners to fulfill specific projects, deploy regional or national
rolls outs and facilitate ongoing service agreements without risk,
brand confusion or price discrepancy.
"IM Link is IMSN on steroids -- it's not only bigger, it's
simply better and offers the professional services and advanced
services expertise channel partners need to grow their businesses
without adding unnecessary costs and risks," says Jason Bystrak,
director of sales, Ingram Micro Services Division, North
America.
In building IM Link, Ingram Micro took all the best practices
learned from its 15 years of running IMSN and developed a highly
automated, online platform that allows channel partners to quickly
perform extensive searches, manage project workflows and conduct
all financial transactions for business engagements online in a
safe and secure environment. Live demonstrations of IM Link will
take place during the Ingram Micro Cloud Summit April 8-10th in
Phoenix, Ariz.
"Ingram Micro is all about simplifying success for our channel
partners and IM Link is a high-value service that makes it easy and
safe for our partners to grow their businesses through partnership
and say 'yes' to business deals and service opportunities they may
otherwise have walked away from," says Renee Bergeron, vice
president of managed services and cloud computing, Ingram Micro
North America.
Additional details about IM Link and Ingram Micro's growing
portfolio of professional services can be found at
www.ingrammicro.com/professionalservices.
For more information on Ingram Micro visit
www.ingrammicro.com.
Follow Ingram Micro Inc. on Facebook at
www.facebook.com/IngramMicro and Twitter at
www.twitter.com/IngramMicroInc.
About Ingram Micro Inc. Ingram Micro is
the world's largest wholesale technology distributor and a global
leader in IT supply-chain, mobile device lifecycle services and
logistics solutions. As a vital link in the technology value chain,
Ingram Micro creates sales and profitability opportunities for
vendors and resellers through unique marketing programs, outsourced
logistics and mobile solutions, technical support, financial
services and product aggregation and distribution. The company is
the only global broad-based IT distributor, serving 160 countries
on six continents with the world's most comprehensive portfolio of
IT products and services. Visit www.ingrammicro.com.
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Press contact: Marie Rourke WhiteFox Marketing (For
Ingram Micro Inc.) Marie@whitefoxpr.com (714) 292-2199
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