Reliability Improves by More Than 60 Percent Since 2012 for ComEd Customers
January 24 2019 - 12:53PM
Business Wire
Smart grid and system improvements help avoid
more than 11 million outages and produce $2.1 billion in societal
savings
ComEd’s smart grid investments are delivering consistent
reliability for northern Illinois residents and businesses. In
2018, ComEd customers experienced power outages as infrequently as
they did in 2017, the company’s best year on record. Since ComEd
started its smart grid investments in 2012, customers have enjoyed
45 percent fewer outages and overall reliability improvement of
more than 60 percent. Additionally, customers in the city of
Chicago saw record reliability, where the frequency of outages has
been reduced by nearly 60 percent since 2012.
“Everything we do starts with providing excellent service to the
families and businesses that rely on us,” said Joe Dominguez, CEO
of ComEd. “Our investments in the smart grid, along with the
talented women and men who work hard every day to serve our
customers, continue to provide more reliable power. They also serve
as the foundation for programs that will enable more clean energy
on the system, increase energy efficiency opportunities for our
customers and grow the energy workforce of the future.”
Since 2012, ComEd has avoided more than 11 million customer
interruptions, due, in part, to smart grid and system improvements,
including distribution automation or digital “smart switches” that
automatically reroute power around potential problem areas. The
avoided outages have resulted in $2.1 billion in societal
savings.
“As a result of smart grid and other system improvements, ComEd
customers are continuing to experience fewer and shorter outages.
This was the promise of the smart grid. We are continuing to invest
in our system to bring greater reliability to residents and
businesses,” said Terence R. Donnelly, ComEd president and chief
operating officer.
Strong power reliability and Illinois’ competitive electricity
supply market help attract businesses to ComEd’s northern Illinois
service territory. Illinois was recently recognized as the No. 2
state in the nation for grid modernization by the GridWise
Alliance.
“Businesses today demand and depend on reliable electric
infrastructure. ComEd’s track record of providing strong
reliability is a key component to attracting and retaining
businesses in Will County,” said John Greuling, president and CEO
of the Will County Center for Economic Development. "We are pleased
to see continued, strong utility reliability performance which
provides businesses the assurance that Illinois is the right place
for their continued growth and investment."
ComEd is a unit of Chicago-based Exelon Corporation (NYSE: EXC),
a Fortune 100 energy company with approximately 10 million
electricity and natural gas customers – the largest number of
customers in the U.S. ComEd powers the lives of more than 4 million
customers across northern Illinois, or 70 percent of the state’s
population. For more information visit ComEd.com and connect with
the company on Facebook, Twitter and YouTube.
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version on businesswire.com: https://www.businesswire.com/news/home/20190124005657/en/
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