SAN ANTONIO, Feb. 28, 2019 /PRNewswire/ -- Frost Bank,
one of the largest banks based in Texas, received 29 Greenwich Excellence and
Best Brand Awards – more than any other bank nationwide, for the
third consecutive year – for providing superior service, advice and
performance to small-business and middle-market banking clients. As
in previous years, Frost was the only Texas-based bank to receive national
recognition for "Overall Satisfaction" and "Likelihood to
Recommend" in both the middle-market and small-business banking
categories.
This is the 14th consecutive year that Frost has been recognized
by Greenwich Associates, the leading research-based consulting firm
serving the financial services industry. Of the 29 awards Frost
received, 14 were in the middle-market segment and 15 were in the
small-business segment.
"Our culture is our value proposition, and these awards help
confirm our capabilities as well as the values we live by every
day," said Frost Chairman and CEO Phil
Green.
Frost received Greenwich Awards in Small Business Banking
for:
- Best Brand-Ease of Doing Business
- Best Brand-Trust
- Overall Satisfaction – National
- Proactively Provides Advice – National
- Branch Satisfaction – National
- Likelihood to Recommend – National
- Overall Satisfaction with Relationship Manager – National
- Cash Management – Overall Satisfaction – National
- Cash Management – Customer Service – National
- Cash Management – Ease of Product Implementation –
National
- Cash Management – Product Capabilities – National
- Overall Satisfaction – West
- Proactively Provides Advice – West
- Likelihood to Recommend – West
- Cash Management Overall Satisfaction – West
Frost received Greenwich Awards in Middle Market Banking
for:
- Best Brand-Ease of Doing Business
- Best Brand-Trust
- Overall Satisfaction – National
- Proactively Provides Advice – National
- Likelihood to Recommend – National
- Overall Satisfaction with Relationship Manager – National
- Cash Management – Overall Satisfaction – National
- Cash Management – Ease of Product Implementation –
National
- Cash Management – Customer Service – National
- Cash Management – Product Capabilities – National
- Overall Satisfaction – West
- Proactively Provides Advice – West
- Likelihood to Recommend – West
- Cash Management – Overall Satisfaction – West
Greenwich Associates based the awards on thousands of interviews
with executives across the country. Frost is one of only 40 of more
than 600 eligible providers that were named as national winners
across a series of qualitative metrics measured by Greenwich
Associates.
About Frost:
Frost is the banking, investments and insurance subsidiary of
Cullen/Frost Bankers, Inc. (NYSE: CFR), a financial holding company
with $32.3 billion in assets at
Dec. 31, 2018. One of the 60 largest
U.S. banks by asset size, Frost provides a full range of banking,
investments and insurance services to businesses and individuals in
the Austin, Corpus Christi, Dallas, Fort
Worth, Houston, Permian
Basin, Rio Grande Valley and San
Antonio regions. Founded in 1868, Frost has helped Texans
with their financial needs during three centuries. For more
information, visit www.frostbank.com.
Bill Day
210-220-5427 office
210-288-5498 mobile
View original content to download
multimedia:http://www.prnewswire.com/news-releases/frost-bank-again-leads-in-greenwich-excellence-awards-300804491.html
SOURCE Frost Bank