UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

Form 6-K
REPORT OF FOREIGN PRIVATE ISSUER PURSUANT TO RULE 13a-16 OR 15d-16 UNDER THE SECURITIES EXCHANGE ACT OF 1934
December 15, 2020
Commission File Number 001-15244
CREDIT SUISSE GROUP AG
(Translation of registrant’s name into English)
Paradeplatz 8, 8001 Zurich, Switzerland
(Address of principal executive office)

Commission File Number 001-33434
CREDIT SUISSE AG
(Translation of registrant’s name into English)
Paradeplatz 8, 8001 Zurich, Switzerland
(Address of principal executive office)

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
   Form 20-F       Form 40-F   
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):
Note: Regulation S-T Rule 101(b)(1) only permits the submission in paper of a Form 6-K if submitted solely to provide an attached annual report to security holders.
Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):
Note: Regulation S-T Rule 101(b)(7) only permits the submission in paper of a Form 6-K if submitted to furnish a report or other document that the registrant foreign private issuer must furnish and make public under the laws of the jurisdiction in which the registrant is incorporated, domiciled or legally organized (the registrant’s “home country”), or under the rules of the home country exchange on which the registrant’s securities are traded, as long as the report or other document is not a press release, is not required to be and has not been distributed to the registrant’s security holders, and, if discussing a material event, has already been the subject of a Form 6-K submission or other Commission filing on EDGAR.






This report includes the media release and the slides for the presentation to investors in connection with Investor Update 2020 held on December 15, 2020.






Media Release
Zurich, December 15, 2020
 
 
 
 
2020 Investor Update

Accelerating growth in strategic business areas, continuing to deliver for our stakeholders

HIGHLIGHTS

-
Planning significant investments to deliver on our growth ambitions:
o
Investment priorities for Wealth Management-related businesses: expand coverage base, enhance client offering, drive business growth
o
Investment priorities for global investment banking businesses: drive Global Trading Solutions (GTS), expand Investment Bank offering, invest in M&A
o
Infrastructure investments: enhance IT platforms, invest in cloud and automation, drive regulatory agenda
-
Sustainability ambitions:
o
Establish new Sustainability Advisory Committee at the Board of Directors level
o
Commit to develop Science Based Targets within the next 24 months, including our commitment to align our operations and financing to net zero emissions over the coming decades
o
Align our financing with the Paris Agreement objective of limiting global warming to
1.5° C
o
Reposition our portfolio to mobilize capital towards our clients’ transitions
-
Financial ambitions:
o
Increase Wealth Management-related pre-tax income from CHF 4.0 billion in 9M20 LTM, on an adjusted basis and excluding significant items*, to CHF 5.0 billion to CHF 5.5 billion in 2023
o
Reconfirm medium-term ambition of a Return on Tangible Equity (RoTE) of 10% to 12%
o
Operate with a CET1 ratio of at least 12.5% for at least the first half of 2021 given the ongoing COVID-19 pandemic
o
Continue to accrue for at least 5% dividend growth per annum, including with respect to the planned 2020 dividend compared to CHF 0.2776 per share paid this year
o
Intend to restart share buybacks in January 2021 of up to CHF 1.5 billion, with at least CHF 1.0 billion, for the full year, subject to market and economic conditions


 
Thomas Gottstein, Chief Executive Officer of Credit Suisse Group AG, commented:
 
“Today, we are outlining our ambitious and achievable growth agenda for 2021 and beyond, including broad-based investment initiatives to accelerate growth in our Wealth Management-related businesses and our Investment Bank, with a commitment to placing Sustainability and our new SRI function at the heart of our strategy. We continue to believe wealth management is one of the most attractive segments in financial services, notably in Asia Pacific, and we also expect to further expand the connectivity between our Investment Bank and the Wealth Management-related divisions. Together, these initiatives should allow us to deliver on our medium-term ambition of an RoTE of 10% to 12% in a normalized environment, subject to market and economic conditions, while maintaining a strong balance sheet.”
 
 
 
 
 
Page 1
 

Media Release
Zurich, December 15, 2020
 
 
 
 
Zurich, December 15, 2020 – We will today update investors and analysts on the progress we have made in 2020, and outline how we intend to drive and accelerate growth across key strategic business areas in 2021 and beyond. We will also detail how we intend to continue supporting our clients by striving for excellence through our leading franchises, across all geographies, and how we expect to continue to deliver value for our shareholders.

SUMMARY – 2020 ACHIEVEMENTS

In 9M20, our strategy as a leading Wealth Manager with strong global Investment Banking capabilities enabled us to deliver resilient results. In Wealth Management, we continued to apply a balanced approach between Mature and Emerging Markets, amplifying our position as the ‘Bank for Entrepreneurs’ focusing on the UHNWI segment, as a core strength, and building out our regional Wealth Management model with continued proximity to our clients. In the Investment Bank, we built on the strong momentum of our newly integrated global division, which is more diversified, more balanced and less volatile, and further strengthened our connectivity to Wealth Management.

Despite absorbing provision for credit losses of CHF 958 million and significant foreign exchange headwinds, we recorded pre-tax income of CHF 3.6 billion in 9M20, up 1% year on year, and net income attributable to shareholders of CHF 3.0 billion, up 18%, with continued underlying momentum in our Wealth Management businesses, as well as a strong performance in our global investment banking businesses. Net revenues were CHF 17.2 billion, up 5% year on year, while total operating expenses of CHF 12.7 billion remained flat, reinvigorating operating leverage. On an adjusted basis, excluding significant items*, pre-tax income was CHF 3.5 billion, up 10% year on year, driven by higher adjusted net revenues, excluding significant items*, of CHF 16.8 billion, up 6%, and lower adjusted* total operating expenses of CHF 12.3 billion, down 2%.

Our RoTE for 9M20 was 9.8% and our capital position at the end of 3Q20 remained strong, with a CET1 ratio of 13.0% compared to 12.5% at the end of 2Q20. Our Tier 1 leverage ratio was 6.3%1 at the end of 3Q20, up from 6.2%2 at the end of 2Q20.

With regard to 4Q20, we would note that business performance so far has followed similar year-on-year trends as we saw in 3Q20. In our Wealth Management businesses, stronger year-on-year transactional activity, particularly in Asia, is partly offsetting the adverse FX translational impact resulting from the strengthening of the Swiss Franc and some pressure on net interest income. Our Investment Bank continues to perform well, with revenues ahead of 4Q19, in both USD and CHF terms. Results for the current quarter will also be impacted by the expected impairment relating to York Capital Management and the updated assessment of RMBS-related provisions as we have previously disclosed.

In a year that has been significantly impacted by the global COVID-19 pandemic, we have managed our businesses carefully with the aim of continuing to deliver value for all of our stakeholders. Our key achievements in 9M20 include, but are not limited to:

 
 
 
Page 2
 

Media Release
Zurich, December 15, 2020
 
 
 
 
-
More than 90% of employees feel well-supported and informed by management’s response to the COVID-19 pandemic3, which included free antibody testing to employees and extended paid family leave in locations with closed schools
-
Leadership in the design and execution of the COVID-19 program sponsored by the Swiss government that ultimately provided CHF 17 billion in financing to Swiss SMEs until its expiration end-July 2020
-
Market share gains across various private banking and investment banking products
-
Leveraged technology for client engagement, supporting clients’ increasing financing needs and developing innovative Private Markets and Sustainability products
-
Successful execution of key strategic initiatives with expected gross savings of approximately CHF 400 million to CHF 450 million from 2022 onwards
-
Managed leadership transition and announced Chairman designate, António Horta-Osório, to be proposed for election at the next Annual General Meeting on April 30, 2021
-
Paid full 2019 dividend, accruing for 2020 dividend and confirming our 2021 dividend and share buyback plan

Building on our foundation of success, we today announce a clear growth agenda over the medium-term:


ACCELERATING GROWTH IN WEALTH MANAGEMENT-RELATED BUSINESSES

As we expect global wealth to grow faster than GDP by 20244, we continue to believe wealth management is one of the most attractive segments in financial services. As the award-winning5 ‘Bank for Entrepreneurs’, we intend to further invest in our leading wealth management franchises; to build out our market position in growth areas such as Emerging Markets, where wealth is expected to grow by 11% per annum6; to continue to focus on UHNWIs, as they are the most profitable and fastest growing wealth segment7; and to further deepen collaboration between our Wealth Management-related businesses and our global Investment Bank.

Building on our 9M20 performance, with total Wealth Management net revenues of CHF 7.4 billion, flat year on year, and adjusted net revenues excluding significant items, at constant foreign exchange rates*, of CHF 7.6 billion, up 6% year on year, we intend to grow our overall Wealth Management-related pre-tax income to between CHF 5.0 billion and CHF 5.5 billion in 2023, which would represent a compound annual growth rate (CAGR) of approximately 10%. Specifically, in Wealth Management, we aim to capture growth opportunities by growing client business volume8; attracting NNA9; extending lending10; deepening mandate penetration; growing Private Markets; accelerating digital transformation; and strengthening collaboration with the Investment Bank. In Asset Management, we expect a significant turnaround in 2021 and will focus on our strategic priorities, by continuing to scale market-leading franchises; expanding Alternatives, Alternatives-lite and Private Market offerings; accelerating the focus on ESG; and leveraging Wealth Management for distribution.

We intend to achieve this through targeted growth investments and focused execution, while delivering on our medium-term ambition of a Return on Regulatory Capital (RoRC) of 20% to 25% in our Wealth Management-related businesses, and, within that, greater than 40% for Asset Management, specifically.

 
 
 
Page 3
 

Media Release
Zurich, December 15, 2020
 
 
 
 
Key investment priorities for Wealth Management-related businesses include:

-
Expand coverage base
o
Pursue selective strategic relationship manager hires and team lift-outs
o
Expand product specialists to drive client activation
o
Strengthen EMEA mid-market advisory coverage
-
Enhance client offering
o
Invest in integrated lending solution delivery
o
Deepen UHNW offering focused on sustainable solutions and Private Markets
o
Build on recently launched CSX digital banking offering
-
Drive business growth
o
Deepen onshore footprint in faster growing markets
o
Accelerate onshore China build-out
o
Deliver Wealth Management platform transformation
o
Scale existing business, e.g. Asset Management

The initiatives are estimated to have a 2021 incremental cost impact of CHF 100 million to CHF 150 million.


DRIVING SUSTAINABLE INVESTMENT BANKING RETURNS

Building on our 9M20 performance, with total global investment banking revenues of USD 7.8 billion, up 20% year on year, and a strong position in the market, with a number 1 rank in IPOs11 and a top 5 rank in announced M&A12, we intend to focus on enhancing our existing diversified model by continuing to drive integration and search for growth opportunities by expanding our global Investment Bank offering.

In July 2020, we announced the establishment of a global Investment Bank division, bringing together the former Investment Banking and Capital Markets (IBCM) and Global Markets (GM) divisions as well as Asia Pacific (APAC) Markets. Driven by a diversified franchise that continues to focus on generating returns – with more than 75% of revenues in our global Investment Bank being generated by our top 6 franchises – we also intend to further drive efficiency and effectively manage risk.

For the post COVID-19 market environment, we believe we are well positioned across our M&A and Capital Markets franchises, our Equity and Credit sales & trading businesses, and our more tailored offering in Macro products. Additionally, we also intend to continue driving connectivity to our Wealth Management-related businesses, particularly through GTS and the newly established mid-market M&A and advisory team in International Wealth Management (IWM). Finally, we intend to continue investing in our market-leading businesses across Equities, Fixed Income and Banking.

By focusing on the execution of these strategic priorities, we intend to deliver on our medium-term RoRC ambition of 10% to 15% for the global Investment Bank.

 
 
 
Page 4
 

Media Release
Zurich, December 15, 2020
 
 
 
 
Key investment priorities for the Investment Bank include:

-
Drive GTS
o
Expand financing and structured credit solutions in select markets
o
Capitalize on a streamlined, unified platform to enhance delivery of institutional-style solutions to Wealth Management clients
o
Expand Investment Bank Markets offering for sophisticated UHNW clients
-
Expand Investment Bank offering
o
Grow Asset Finance and private credit financing
o
Build on our proprietary cross-asset electronic execution capabilities
o
Invest in onshore China platform
-
Invest in M&A
o
Deliver ESG advisory focused on energy transition
o
Expand industry coverage to grow share including focus on Technology and Healthcare
o
Grow sponsor led M&A share and Private Markets opportunity

The initiatives are estimated to have a 2021 incremental cost impact of approximately CHF 50 million.


ADDING INCREMENTAL INFRASTRUCTURE ENHANCEMENT INVESTMENTS

In addition to the planned investments in our Wealth Management-related businesses and the Investment Bank as described above, we intend to make significant incremental investments in our infrastructure.

Key investment priorities for infrastructure include:

-
Enhance IT platforms
o
Enhance IT platforms across international locations
o
Drive further standardization across core platforms
o
Build-out data analytics
-
Invest in cloud and automation
o
Build-out cloud and cyber security
o
Drive digitalization and automation to improve productivity
o
Enhance digital front-to-back and end-to-end client onboarding
-
Drive regulatory agenda
o
Invest in climate risk platform
o
Deliver Basel IV requirements
o
Leverage scalable data platform across Chief Risk and Compliance Officer (CRCO) function

These initiatives are estimated to have a 2021 incremental cost impact of CHF 150 million to CHF 200 million.
 
 
 
 
Page 5
 

Media Release
Zurich, December 15, 2020
 
 
 
 
DELIVERING ON SUSTAINABILITY ASPIRATIONS

Building on our progress in the last few years, in July 2020 we announced the creation of our unique Executive Board-level function, Sustainability, Research & Investment Solutions (SRI), under the leadership of Lydie Hudson, to express our commitment to becoming a leader in Sustainability in the financial industry, across our Wealth Management-related and Investment Bank franchises. Going forward, this should allow us to drive a cohesive approach and to meet the evolving needs of our clients, investors, employees and society in general. Furthermore, we established a dedicated Board of Directors mandate by naming Iris Bohnet as the Board of Directors Sustainability Leader on the Group Board of Directors in order to enable the integration of the bank’s Sustainability agenda. Furthermore, by naming Sustainability leaders in each division and function, we have created a mechanism to implement our Sustainability strategy across our firm.

Today, we further detail our Sustainability ambitions, intending to integrate Sustainability in how we work with clients and across our operations. Our plans include launching new, innovative ESG products, services and advisory capabilities for clients, as well as taking action with and aiding our clients with their transition journey, which became even more critical given the COVID-19 disruption. Additionally, we aim to become a leading voice in ESG Research, and be a standard setter through partnerships with industry groups and NGOs in the fragmented ESG ecosystem. Finally, we will strive to establish best-in-class governance and disclosures for maximum transparency.
Explicitly, we intend to:

-
Drive our own transition
o
Commitment to develop Science Based Targets within the next 24 months, including our commitment to achieve net zero emissions from our financing no later than 2050, with intermediate emissions goals for 2030
o
Align our financing with the Paris Agreement objective of limiting global warming to
1.5° C
-
Adapt our culture
o
Establish a new Board of Directors’ Sustainability Advisory Committee, including external experts in the field, to cover our ESG strategy and execution
o
Reflect our overall Sustainability ambitions across our conduct and culture efforts, including a refined Diversity & Inclusion strategy
-
Deliver sustainable investment solutions
o
Aim for sustainable investment solutions to be at the core of our offering to wealth management and institutional clients
o
Reposition our portfolio to mobilize capital towards our clients’ transitions
 
 
 
 
Page 6
 

Media Release
Zurich, December 15, 2020
 
 
 
 
 
SUMMARY OF FINANCIAL AMBITIONS OUTLINED AT THE 2020 INVESTOR UPDATE
  • Aim to increase Wealth Management-related pre-tax income to CHF 5.0 billion to CHF 5.5 billion in 2023, supporting our medium-term ambition of an RoTE of 10% to 12%
  • Expect adjusted operating expenses of CHF 16.2 billion to CHF 16.5 billion for 2021, reducing expenses through the restructuring measures announced in July 2020 and ongoing productivity improvements, enabling the funding of incremental investments of up to CHF 600 million, primarily in Wealth Management and in China, as well as in our IT infrastructure
  • Operate with a CET1 ratio of at least 12.5% and a Tier 1 ratio in excess of 17.5% for at least the first half of 2021 given the ongoing COVID-19 pandemic
  • Continue to accrue for at least 5% dividend growth per annum, including with respect to the planned 2020 dividend compared to CHF 0.2776 per share paid this year
  • Intend to restart share buybacks in January 2021 of up to CHF 1.5 billion, with at least CHF 1.0 billion for the full year, subject to market and economic conditions
 


CONTACT DETAILS
Kinner Lakhani, Investor Relations, Credit Suisse
Tel: +41 44 333 71 49
Email: investor.relations@credit-suisse.com

James Quinn, Corporate Communications, Credit Suisse
Tel: +41 844 33 88 44
Email: media.relations@credit-suisse.com


The 2020 Investor Update media release and the CEO and CFO presentations are available to download from 07:00 CET / 06:00 GMT / 01:00 EST today at: https://www.credit-suisse.com/about-us/en/events/investor-day-2020.html. Additional presentations will be available to download at 12:30 CET / 11:30 GMT / 06:30 EST today.
 
 
 
 
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Media Release
Zurich, December 15, 2020
 
 
 
 
Dial in details
 
 
Time
13:00 CET / 12:00 GMT / 07:00 EST
 
Follow all presentations and the Q&A
 
You can follow the 2020 Investor Update either through webcast or telephone, from 13:00 CET / 12:00 GMT / 07:00 EST to 17:45 CET / 16:45 GMT / 11:45 EST.
Asking questions in the Q&A
 
Questions can be asked by investors and analysts only, and solely through telephone. Those who are dialed in through both, webcast and telephone, please mute your webcast when asking a question on the telephone.
 
Access
The webcast will be accessible through this link. For the telephone, please use:
 
Standard International +44 2030 576 528
Switzerland Local Call +41 44 580 48 67
Switzerland Free Call +41 800 00 00 86
UK Free Call +44 800 279 67 97
USA Free Call +1 866 276 89 33
 
When dialing in please ask for the “Credit Suisse Investor Update”.
 
Conference ID: 1789159
 
Note
Due to the large volume of calls expected, we strongly recommend that you dial in 15 minutes before the start of the Q&A session.
 
All presentations will be given in English.
 
Replay
Telephone replay available approximately 2 hours after the event, until Friday, December 25, 2020, 22:00 CET / 21:00 GMT / 16:00 EST.
 
International Dial in: +44 3333 00 97 85
Switzerland Local: +41 44 580 40 26
UK Free Call Dial In: +44 808 238 06 67
UK Local Dial In: +44 844 571 89 51
USA Local Dial In: +1 917 677 75 32
 
Replay ID: 1789159
 
 
 
 
 
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Media Release
Zurich, December 15, 2020
 
 
 
 
* Refers to adjusted results, results excluding significant items and results on a constant foreign exchange rate basis as applicable. Results excluding items included in our reported results are non-GAAP financial measures. For further details and a reconciliation to the most directly comparable US GAAP measures, see the Appendix of this Media Release.


Footnotes

1 For 3Q20 and 2Q20, leverage exposure excludes CHF 110 billion and CHF 104 billion, respectively, of central bank reserves, after adjusting for the dividends paid in 2020 as required by FINMA. Including cash held at central banks, our Tier 1 leverage ratio would have been 5.6% for 3Q20 and 5.5% for 2Q20.
2 For 3Q20 and 2Q20, leverage exposure excludes CHF 110 billion and CHF 104 billion, respectively, of central bank reserves, after adjusting for the dividends paid in 2020 as required by FINMA. Including cash held at central banks, our Tier 1 leverage ratio would have been 5.6% for 3Q20 and 5.5% for 2Q20.
3 Internal pulse survey completed in June 2020
4 IMF, GDP at current prices based on PPP; and Oliver Wyman; UHNWI defined as individuals with personal financial assets above USD 100 million
5 PWM and The Banker magazine, Best Private Bank for Entrepreneurs award 2020
6 Oliver Wyman; CAGR 2020 to 2024; total financial wealth of households with >USD 1 million wealth
7 Oliver Wyman; UHNWI defined as individuals with personal financial assets above USD 100 million
8 Excluding estimated cumulative FX impact
9 Excluding estimated cumulative FX impact
10 Excluding estimated cumulative FX impact
11 Refers to global investment banking results from the Investment Bank, APAC advisory and underwriting as well as M&A, DCM and ECM in SUB C&IC. Dealogic 2020 YTD as of December 11, 2020 (Global); IPOs and M&A based on volume
12 Refers to global investment banking results from the Investment Bank, APAC advisory and underwriting as well as M&A, DCM and ECM in SUB C&IC. Dealogic 2020 YTD as of December 11, 2020 (Global); IPOs and M&A based on volume
 

 
Abbreviations
APAC – Asia Pacific; BCBS – Basel Committee on Banking Supervision; BIS – Bank for International Settlements; CAGR – compound annual growth rate; CEO – Chief Executive Officer; CET1 – common equity tier 1; CFO – Chief Financial Officer; CHF – Swiss francs; C&IC – Corporate & Institutional Clients; CRCO – Chief Risk and Compliance Officer; DCM – Debt Capital Markets; ECM – Equity Capital Markets; EMEA – Europe, Middle East, Africa; ESG – environmental, social and corporate Governance; FINMA – Swiss Financial Market Supervisory Authority FINMA; FX – foreign exchange; GAAP – generally accepted accounting principles; GDP – gross domestic product; GTS – Global Trading Solutions; GM – Global Markets; IBCM – Investment Banking & Capital Markets; IPO – Initial Public Offering; IT – information technology; ITS – International Trading Solutions; IWM – International Wealth Management; LTM – last twelve months; M&A – Mergers & Acquisitions; NNA – net new assets; NGO – non-governmental organization; PB – Private Banking; PC – Private Clients; PPP – Purchasing Power Parity; RoRC – Return on Regulatory Capital; RoTE – Return on Tangible Equity; RWA – risk weighted assets; SME – Small and Medium Enterprises; SRI – Sustainability, Research & Investment Solutions; SUB – Swiss Universal Bank; YTD – year-to-date; UHNW(I) – ultra high-net-worth individual; US – United States; USD – US dollar.

Important information
We may not achieve all of the expected benefits of our strategic initiatives. Factors beyond our control, including but not limited to the market and economic conditions (including macroeconomic and other challenges and uncertainties, for example, resulting from the COVID-19 pandemic), changes in laws, rules or regulations and other challenges discussed in our public filings, could limit our ability to achieve some or all of the expected benefits of these initiatives.

In particular, the terms “Estimate”, “Illustrative”, “Ambition”, “Objective”, “Outlook” and “Goal” are not intended to be viewed as targets or projections, nor are they considered to be Key Performance Indicators. All such estimates, illustrations, ambitions, objectives, outlooks and goals are subject to a large number of inherent risks, assumptions and uncertainties, many of which are completely outside of our control. These risks, assumptions and uncertainties include, but are not limited to, general market conditions, market volatility, interest rate volatility and levels, global and regional economic conditions, challenges and uncertainties resulting from the COVID-19 pandemic, political uncertainty, changes in tax policies, regulatory changes, changes in levels of client activity as a result of any of the foregoing and other factors. Accordingly, this information should not be relied on for any purpose. We do not intend to update these estimates, illustrations, ambitions, objectives, outlooks or goals.

In preparing this document, management has made estimates and assumptions that affect the numbers presented. Actual results may differ. Annualized numbers do not take into account variations in operating results, seasonality and other factors and may not be indicative of actual, full-year results. Figures throughout this document may also be subject to rounding adjustments. All opinions and views constitute judgments as of the date of writing without regard to the date on which the reader may receive or access the information. This information is subject to change at any time without notice and we do not intend to update this information.
 
 
 
 
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Media Release
Zurich, December 15, 2020
 
 
 
 
Our estimates, ambitions, objectives and targets often include metrics that are non-GAAP financial measures and are unaudited. A reconciliation of the estimates, ambitions, objectives and targets to the nearest GAAP measures is unavailable without unreasonable efforts. Results excluding certain items included in our reported results do not include items such as goodwill impairment, major litigation provisions, real estate gains, impacts from foreign exchange and other items included in our reported results, all of which are unavailable on a prospective basis. Return on tangible equity is based on tangible shareholders' equity (also known as tangible book value), a non-GAAP financial measure, which is calculated by deducting goodwill and other intangible assets from total shareholders' equity as presented in our balance sheet, both of which are unavailable on a prospective basis. Return on regulatory capital (a non-GAAP financial measure) is calculated using income / (loss) after tax and assumes a tax rate of 25% and capital allocated based on the average of 10% of average risk-weighted assets and 3.5% of average leverage exposure; the essential components of this calculation are unavailable on a prospective basis. Such estimates, ambitions, objectives and targets are calculated in a manner that is consistent with the accounting policies applied by us in preparing our financial statements.

Return on tangible equity (a non-GAAP financial measure) is calculated as annualized net income attributable to shareholders divided by average tangible shareholders’ equity. Tangible shareholder’s equity (a non-GAAP financial measure) is calculated by deducting goodwill and other intangible assets from total shareholders’ equity as presented in our balance sheet. Management believes that return on tangible equity is meaningful as it is a measure used and relied upon by industry analysts and investors to assess valuations and capital adequacy. For end-3Q20, tangible shareholders’ equity excluded goodwill of CHF 4,577 million and other intangible assets of CHF 256 million from total shareholders’ equity of CHF 45,740 million as presented in our balance sheet.

Prior to 3Q20, regulatory capital was calculated as the worst of 10% of RWA and 3.5% of leverage exposure, and return on regulatory capital (a non-GAAP financial measure) was calculated using income/(loss) after tax and assumed a tax rate of 30%. In 3Q20, we updated our calculation approach, following which regulatory capital is calculated as the average of 10% of RWA and 3.5% of leverage exposure, and return on regulatory capital (a non-GAAP financial measure) is calculated using income/(loss) after tax and assumes a tax rate of 30% for periods prior to 2020 and 25% from 2020 onward. For periods in 2020, for purposes of calculating Group return on regulatory capital, leverage exposure excludes cash held at central banks, after adjusting for the dividends paid in 2020. For the Investment Bank division, return on regulatory capital is based on US dollar denominated numbers. Adjusted return on regulatory capital is calculated using adjusted results, applying the same methodology to calculate return on regulatory capital.

Foreign exchange impact is calculated by converting the CHF amount of net revenues, provision for credit losses and operating expenses for 2020 back to the original currency on a monthly basis at the respective spot foreign exchange rate. The respective amounts are then converted back to CHF applying the average 2019 foreign exchange rate from the period against which the foreign exchange impact is measured. Average foreign exchange rates apply a straight line average of monthly foreign exchange rates for major currencies.

Client business volume is a broader measure than assets under management as it includes custody assets and net loans.

Credit Suisse is subject to the Basel III framework, as implemented in Switzerland, as well as Swiss legislation and regulations for systemically important banks, which include capital, liquidity, leverage and large exposure requirements and rules for emergency plans designed to maintain systemically relevant functions in the event of threatened insolvency. Credit Suisse has adopted the Bank for International Settlements (BIS) leverage ratio framework, as issued by the Basel Committee on Banking Supervision (BCBS) and implemented in Switzerland by the Swiss Financial Market Supervisory Authority FINMA (FINMA).

Unless otherwise noted, all CET1 capital, CET1 ratio, Tier-1 leverage ratio, risk-weighted assets and leverage exposure figures in this document are as of the end of the respective period and, for periods prior to 2019, on a “look-through” basis.

Unless otherwise noted, leverage exposure is based on the BIS leverage ratio framework and consists of period-end balance sheet assets and prescribed regulatory adjustments. The tier 1 leverage ratio and CET1 leverage ratio are calculated as BIS tier 1 capital and CET1 capital, respectively, divided by period end leverage exposure. Swiss leverage ratios are measured on the same period-end basis as the leverage exposure for the BIS leverage ratio. Unless otherwise noted, for periods in 2020, leverage exposure excludes cash held at central banks, after adjusting for the dividends paid in 2020.

Mandate penetration reflects advisory and discretionary mandate volumes as a percentage of assets under management, excluding those from the external asset manager business.

Generic references to profit and costs in this document refer to pre-tax income and operating expenses, respectively. References to Wealth Management mean SUB PC, IWM PB and APAC or their combined results. References to Wealth Management-related mean SUB, IWM and APAC or their combined results. References to global investment banking mean the Investment Bank, APAC advisory and underwriting as well as M&A, DCM and ECM in SUB C&IC. References to Global Trading Solutions, prior to 3Q20, mean the combination of ITS and APAC Solutions.
 
 
 
 
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Media Release
Zurich, December 15, 2020
 
 
 
 
Investors and others should note that we announce material information (including quarterly earnings releases and financial reports) to the investing public using press releases, SEC and Swiss ad hoc filings, our website and public conference calls and webcasts. We intend to also use our Twitter account @creditsuisse (https://twitter.com/creditsuisse) to excerpt key messages from our public disclosures, including earnings releases. We may retweet such messages through certain of our regional Twitter accounts, including @csschweiz (https://twitter.com/csschweiz) and @csapac (https://twitter.com/csapac). Investors and others should take care to consider such abbreviated messages in the context of the disclosures from which they are excerpted. The information we post on these Twitter accounts is not a part of this document.

Information referenced in this document, whether via website links or otherwise, is not incorporated into this document.

Certain material in this document has been prepared by Credit Suisse on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. Credit Suisse has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness or reliability of such information.

In various tables, use of “–” indicates not meaningful or not applicable.

The English language version of this document is the controlling version.
 
 
 
 
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Appendix
Appendix
Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures.
Reconciliation of adjustment items
   Group
in 9M20 9M19
Adjusted results excluding signficant items (CHF million)   
Net revenues  17,168 16,294
   Real estate gains  0 (105)
Adjusted net revenues  17,168 16,189
   of which gain related to InvestLab transfer  268 327
   of which Pfandbriefbank gain  134 0
Adjusted net revenues excluding significant items  16,766 15,862
Provision for credit losses  958 178
Total operating expenses  12,655 12,610
   Restructuring expenses  (107)
   Major litigation provisions  (231) (63)
   Expenses related to real estate disposals  (23) (51)
Adjusted total operating expenses  12,294 12,496
Income before taxes  3,555 3,506
   Total adjustments and significant items  (41) (318)
Adjusted income before taxes excluding significant items  3,514 3,188
Page A-1

Appendix
Reconciliation of adjustment items
     Wealth
Management-
related

in
9M20
LTM
Adjusted results excluding significant items (CHF million)   
Net revenues  14,598
   Real estate gains  (138)
Adjusted net revenues  14,460
   of which gain related to InvestLab transfer  268
   of which related to SIX revaluation  498
   of which Pfandbrief gain  134
Adjusted net revenues excluding significant items  13,560
Provision for credit losses 593
Total operating expenses  9,035
   Restructuring expenses  (72)
   Major litigation provisions  14
   Expenses related to real estate disposals  (14)
Adjusted total operating expenses  8,963
Income before taxes  4,970
   Total adjustments and significant items  (966)
Adjusted income before taxes excluding significant items  4,004
Reconciliation of adjustment items
   Wealth Management
in 9M20 9M19
Adjusted net revenues excluding significant items and FX impact (CHF million)   
Net revenues  7,449 7,492
   of which real estate gains  0 130
   of which gain related to InvestLab transfer  40 229
   of which Pfandbriefbank gain  134 0
   of which FX impact  (315) 0
Adjusted net revenues excluding significant items and FX impact  7,590 7,133
Page A-2

Appendix
Cautionary statement regarding forward-looking information
This document contains statements that constitute forward-looking statements. In addition, in the future we, and others on our behalf, may make statements that constitute forward-looking statements. Such forward-looking statements may include, without limitation, statements relating to the following:
our plans, targets or goals;
our future economic performance or prospects;
the potential effect on our future performance of certain contingencies; and
assumptions underlying any such statements.
Words such as “believes,” “anticipates,” “expects,” “intends” and “plans” and similar expressions are intended to identify forward-looking statements but are not the exclusive means of identifying such statements. We do not intend to update these forward-looking statements.
By their very nature, forward-looking statements involve inherent risks and uncertainties, both general and specific, and risks exist that predictions, forecasts, projections and other outcomes described or implied in forward-looking statements will not be achieved. We caution you that a number of important factors could cause results to differ materially from the plans, targets, goals, expectations, estimates and intentions expressed in such forward-looking statements. These factors include:
the ability to maintain sufficient liquidity and access capital markets;
market volatility and interest rate fluctuations and developments affecting interest rate levels, including the persistence of a low or negative interest rate environment;
the strength of the global economy in general and the strength of the economies of the countries in which we conduct our operations, in particular the risk of negative impacts of COVID-19 on the global economy and financial markets and the risk of continued slow economic recovery or downturn in the EU, the US or other developed countries or in emerging markets in 2020 and beyond;
the emergence of widespread health emergencies, infectious diseases or pandemics, such as COVID-19, and the actions that may be taken by governmental authorities to contain the outbreak or to counter its impact on our business;
potential risks and uncertainties relating to the severity of impacts from COVID-19 and the duration of the pandemic, including potential material adverse effects on our business, financial condition and results of operations;
the direct and indirect impacts of deterioration or slow recovery in residential and commercial real estate markets;
adverse rating actions by credit rating agencies in respect of us, sovereign issuers, structured credit products or other credit-related exposures;
the ability to achieve our strategic goals, including those related to our targets, ambitions and financial goals;
the ability of counterparties to meet their obligations to us and the adequacy of our allowance for credit losses;
the effects of, and changes in, fiscal, monetary, exchange rate, trade and tax policies, as well as currency fluctuations;
political, social and environmental developments, including war, civil unrest or terrorist activity and climate change;
the ability to appropriately address social, environmental and sustainability concerns that may arise from our business activities;
the effects of, and the uncertainty arising from, the UK’s withdrawal from the EU;
the possibility of foreign exchange controls, expropriation, nationalization or confiscation of assets in countries in which we conduct our operations;
operational factors such as systems failure, human error, or the failure to implement procedures properly;
the risk of cyber attacks, information or security breaches or technology failures on our business or operations;
the adverse resolution of litigation, regulatory proceedings and other contingencies;
actions taken by regulators with respect to our business and practices and possible resulting changes to our business organization, practices and policies in countries in which we conduct our operations;
the effects of changes in laws, regulations or accounting or tax standards, policies or practices in countries in which we conduct our operations;
the expected discontinuation of LIBOR and other interbank offered rates and the transition to alternative reference rates;
the potential effects of changes in our legal entity structure;
competition or changes in our competitive position in geographic and business areas in which we conduct our operations;
the ability to retain and recruit qualified personnel;
the ability to maintain our reputation and promote our brand;
the ability to increase market share and control expenses;
technological changes instituted by us, our counterparties or competitors;
the timely development and acceptance of our new products and services and the perceived overall value of these products and services by users;
acquisitions, including the ability to integrate acquired businesses successfully, and divestitures, including the ability to sell non-core assets; and
other unforeseen or unexpected events and our success at managing these and the risks involved in the foregoing.
We caution you that the foregoing list of important factors is not exclusive. When evaluating forward-looking statements, you should carefully consider the foregoing factors and other uncertainties and events, including the information set forth in “Risk factors” in I – Information on the company in our Annual Report 2019 and in “Risk factor” in I – Credit Suisse in our 1Q20 Financial Report.
Page A-3

   Thomas Gottstein, Chief Executive OfficerDecember 15, 2020  Credit Suisse Investor Update 2020Strategic perspectives   
 

 Disclaimer  2  December 15, 2020  This material does not purport to contain all of the information that you may wish to consider. This material is not to be relied upon as such or used in substitution for the exercise of independent judgment.Cautionary statement regarding forward-looking statementsThis presentation contains forward-looking statements that involve inherent risks and uncertainties, and we might not be able to achieve the predictions, forecasts, projections and other outcomes we describe or imply in forward-looking statements. A number of important factors could cause results to differ materially from the plans, targets, goals, expectations, estimates and intentions we express in these forward-looking statements, including those we identify in "Risk factors” in our Annual Report on Form 20-F for the fiscal year ended December 31, 2019, in “Credit Suisse – Risk factor” in our 1Q20 Financial Report published on May 7, 2020 and in the “Cautionary statement regarding forward-looking information" in our media release relating to the Investor Update published on December 15, 2020 and filed with the US Securities and Exchange Commission, and in other public filings and press releases. We do not intend to update these forward-looking statements. In particular, the terms “Estimate”, “Illustrative”, “Ambition”, “Objective”, “Outlook” and “Goal” are not intended to be viewed as targets or projections, nor are they considered to be Key Performance Indicators. All such estimates, illustrations, ambitions, objectives, outlooks and goals are subject to a large number of inherent risks, assumptions and uncertainties, many of which are completely outside of our control. These risks, assumptions and uncertainties include, but are not limited to, general market conditions, market volatility, interest rate volatility and levels, global and regional economic conditions, challenges and uncertainties resulting from the COVID-19 pandemic, political uncertainty, changes in tax policies, regulatory changes, changes in levels of client activity as a result of any of the foregoing and other factors. Accordingly, this information should not be relied on for any purpose. We do not intend to update these estimates, illustrations, ambitions, objectives, outlooks or goals. We may not achieve the benefits of our strategic initiativesWe may not achieve all of the expected benefits of our strategic initiatives. Factors beyond our control, including but not limited to the market and economic conditions (including macroeconomic and other challenges and uncertainties, for example, resulting from the COVID-19 pandemic), changes in laws, rules or regulations and other challenges discussed in our public filings, could limit our ability to achieve some or all of the expected benefits of these initiatives. Estimates and assumptionsIn preparing this presentation, management has made estimates and assumptions that affect the numbers presented. Actual results may differ. Annualized numbers do not take into account variations in operating results, seasonality and other factors and may not be indicative of actual, full-year results. Figures throughout this presentation may also be subject to rounding adjustments. All opinions and views constitute judgments as of the date of writing without regard to the date on which the reader may receive or access the information. This information is subject to change at any time without notice and we do not intend to update this information. RestatementAs of 3Q20, financial information reflects the new divisional reporting structure and management responsibilities announced on July 30, 2020 and updates to certain calculations and allocations. Prior periods have been restated to conform to the current presentation. In light of the restructuring announced July 30, 2020 and several significant items impacting results in prior periods, we intend to focus on adjusted numbers, excluding significant items in our discussion of results until the restructuring is completed.Cautionary statements relating to interim financial informationThis presentation contains certain unaudited interim financial information. This information has been derived from management accounts, is preliminary in nature, does not reflect the complete results of the fourth quarter of 2020 or the full year 2020 and is subject to change, including as a result of any normal quarterly or yearly adjustments in relation to the financial statements. This information has not been subject to any review by our independent registered public accounting firm. There can be no assurance that the final results for these periods will not differ from these preliminary results, and any such differences could be material. Quarterly financial results for the fourth quarter of 2020 and full year 2020 will be included in our 4Q20 Earnings Release and our 2020 Annual Report. These interim results of operations are not necessarily indicative of the results to be achieved for the remainder of 2020. Statement regarding non-GAAP financial measuresThis presentation also contains non-GAAP financial measures, including results excluding certain items included in our reported results, return on regulatory capital and return on tangible equity and tangible book value per share (which are both based on tangible shareholders’ equity). Further details and information needed to reconcile such non-GAAP financial measures to the most directly comparable measures under US GAAP can be found in the Appendix of the CEO and CFO Investor Update presentations, published on December 15, 2020, which are both available on our website at www.credit-suisse.com.Our estimates, ambitions, objectives and targets often include metrics that are non-GAAP financial measures and are unaudited. A reconciliation of the estimates, ambitions, objectives and targets to the nearest GAAP measures is unavailable without unreasonable efforts. Results excluding certain items included in our reported results do not include items such as goodwill impairment, major litigation provisions, real estate gains, impacts from foreign exchange and other items included in our reported results, all of which are unavailable on a prospective basis. Return on Tangible Equity is based on tangible shareholders' equity, a non-GAAP financial measure also known as tangible book value, which is calculated by deducting goodwill and other intangible assets from total shareholders' equity as presented in our balance sheet, both of which are unavailable on a prospective basis. Tangible book value per share excludes the impact of any dividends paid during the performance period, share buybacks, own credit movements, foreign exchange rate movements and pension-related impacts, all of which are unavailable on a prospective basis. Return on regulatory capital (a non-GAAP financial measure) is calculated using income/(loss) after tax and assumes a tax rate of 25% and capital allocated based on the average of 10% of average risk-weighted assets and 3.5% of average leverage exposure; the essential components of this calculation are unavailable on a prospective basis. Such estimates, ambitions, objectives and targets are calculated in a manner that is consistent with the accounting policies applied by us in preparing our financial statements.Statement regarding capital, liquidity and leverageCredit Suisse is subject to the Basel III framework, as implemented in Switzerland, as well as Swiss legislation and regulations for systemically important banks (Swiss Requirements), which include capital, liquidity, leverage and large exposure requirements and rules for emergency plans designed to maintain systemically relevant functions in the event of threatened insolvency. Credit Suisse has adopted the Bank for International Settlements (BIS) leverage ratio framework, as issued by the Basel Committee on Banking Supervision (BCBS) and implemented in Switzerland by the Swiss Financial Market Supervisory Authority FINMA. References to phase-in and look-through included herein refer to Basel III capital requirements and Swiss Requirements. Phase-in reflects that, for the years 2014-2018, there was a five-year (20% per annum) phase-in of goodwill, other intangible assets and other capital deductions (e.g., certain deferred tax assets) and a phase-out of an adjustment for the accounting treatment of pension plans. For the years 2013-2022, there is a phase-out of certain capital instruments. Look-through assumes the full phase-in of goodwill and other intangible assets and other regulatory adjustments and the phase-out of certain capital instruments.Unless otherwise noted, leverage exposure is based on the BIS leverage ratio framework and consists of period-end balance sheet assets and prescribed regulatory adjustments. The tier 1 leverage ratio and CET1 leverage ratio are calculated as BIS tier 1 capital and CET1 capital, respectively, divided by period-end leverage exposure. Swiss leverage ratios are measured on the same period-end basis as the leverage exposure for the BIS leverage ratio. Unless otherwise noted, for periods in 2020, leverage exposure excludes cash held at central banks, after adjusting for the dividends paid in 2020.SourcesCertain material in this presentation has been prepared by Credit Suisse on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. Credit Suisse has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness or reliability of such information. 
 

           3  December 15, 2020  The Credit Suisse Executive Board  Corporate Functions      Business divisions    Thomas GottsteinChief Executive Officer  Brian ChinCEO Investment Bank  André HelfensteinCEO Swiss Universal Bank  Romeo CeruttiGeneral Counsel  David MathersChief Financial Officer  Philipp WehleCEO International Wealth Management  Helman SitohangCEO Asia Pacific  Lydie HudsonCEO Sustainability, Research & Investment Solutions  Antoinette PoschungGlobal Head ofHuman Resources  James WalkerChief Operating Officer  Lara WarnerGroup Chief Risk and Compliance Officer 
 

   4  December 15, 2020  Agenda  2021 and beyond: A new era for Credit Suisse with a clear growth agenda  4  Credit Suisse achievements in 2020  3  The year 2020 and COVID-19: A macro and banking sector perspective  2  Our strategic vision and our financial ambitions  1 
 

       5  December 15, 2020  My core beliefs  Credit Suisse has a rich history, a strong brand and a powerful, entrepreneurial culture……with a defined purpose and a clear strategy, which in combination with our global talent pool, positions us well for the futureDelivering best-in-class client service is the key to long-term successI strongly believe in partnership, inclusion and diversityWe are fully determined to invest in growth and in technology across all our divisions……without losing sight of strong governance, compliance as well as cost and risk disciplineMistakes can and will always happen but we have no tolerance for unprofessional behaviorMy management team and I want to be transparent and to proactively address legacy issues, thereby avoiding surprisesI want Credit Suisse to become a sustainability leaderMy primary objective is to deliver shareholder value and deliver an RoTE in excess of our Cost of Capital 
 

   6   We build lasting valueby serving our clients with care and entrepreneurial spirit.  December 15, 2020  Who we are: Credit Suisse Purpose Statement 
 

   7  December 15, 2020  What we stand for: Connecting Purpose to Values              Inclusion    Meritocracy    Partnership    Accountability    Client focus    Trust                               
 

   8  December 15, 2020  We have a clear strategy    Balanced approach between Mature and Emerging MarketsBank for Entrepreneurs focused on UHNWI as core strengthRegional Wealth Management model with proximity to clients  A leading Wealth Manager…   …with strong global Investment Banking capabilities  Diversified, balanced and integrated Investment BankClose connectivity to Wealth Management  Going forward:Invest most of marginal capital generated2 into Wealth Management   1  Capital allocation:  1Includes SUB, IWM, APAC and Corp. Ctr. 2 Post dividends, share buybacks and potential impact from RWA methodology changes  
 

         9  December 15, 2020  The strategic journey of Credit Suisse  Restructuringphase      Restructuring and de-risking of Global MarketsExit from sub-scale US PB brokerage modelTwo capital raises totaling ~CHF 10 bn1Addressed several legacy issuesSignificant regulatory RWA inflation2 of CHF 31 bn  Leadership transitionManagement actions / structural refinementsFurther progress with legacy issuesIncremental CHF 22 bn of regulatory RWA inflation2,3  Accelerate growth in WMSustainable, profitable growth in the IBBecoming an ESG leaderProactively invest in growthDelayed implementation ofBasel III reforms  Post-restructuring phase  Growth phase  Improvement in adjusted pre-provision profitin CHF bn, excluding significant items          RoTE ambition 10-12%5      COVID-19  Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix1 Net of fees and taxes 2 Includes RWA increase from external model and parameter updates as well as external methodology and policy changes 3 Includes expected ~CHF 3 bn of RWA inflation in 4Q20 due to external methodology changes (mainly from the phase-in of SA-CCR) 4 Based on Consensus Summary published by Credit Suisse Group on October 21, 2020 and available on the Credit Suisse website. Calculated by deducting real estate (gains)/losses and total operating expenses (excluding restructuring expenses and litigation provisions) from net revenues, all as shown in the published Consensus Summary, and further deducting gains of CHF 134 million related to the equity investment revaluation of Pfandbriefbank and CHF 268 million related to the transfer of InvestLab. Consensus data is used solely for illustrative purposes. Actual results may differ significantly. Does not reflect expected post-tax impact from the York impairment in 4Q20 and still to be determined RMBS-related provisions 5 Reported Return on Tangible Equity   4 
 

   10  December 15, 2020  Our strategy can deliver 10-12% medium-term RoTE ambition  Illustrative RoTE‡ developmentbased on CHF  Note: Estimates and assumptions are based on currently available information and beliefs, expectations and opinions of management and include all known facts and decisions as of December 15, 2020. Actual results may differ ‡ RoTE is a non-GAAP financial measure, see Appendix 1 Based on Consensus Summary published by Credit Suisse Group on October 21, 2020 and available on the Credit Suisse website. Consensus data is used solely for illustrative purposes. Actual results may differ significantly. Does not reflect expected post-tax impact from the York impairment in 4Q20 and still to be determined RMBS-related provisions 2 Includes PTI impact of CHF 268 mn from the gain related to the second tranche of the InvestLab transfer and CHF 134 mn from the gain related to Pfandbriefbank in 2020 3 Normalized tax rate assumption for 2021 of 25% 4 Assumes normalized provision for credit losses based on average annual provision for credit losses from 2015-2019 vs. 2020 consensus 5 Includes gross cost savings, certain reinvestments and other cost adjustments   Before York impairment and an updated assessment of RMBS-related provisions  2, 3        1  5  4  Wealth Management-related PTI of CHF 5.0-5.5 bn in 2023    10-12%    ~100 bps  Macroeconomic uncertainty, primarily credit provisions  ~50 bps 
 

   11  December 15, 2020  Agenda  2021 and beyond: A new era for Credit Suisse with a clear growth agenda  4  Credit Suisse achievements in 2020  3  The year 2020 and COVID-19: A macro and banking sector perspective  2  Our strategic vision and our financial ambitions  1 
 

       While there is near-term economic uncertainty…  12  December 15, 2020  Source: IMF WEO (October 2020), Bloomberg, as of December 11, 20201 Developing and Emerging Asia 2 1-year forward rates at various points in time in respective currencies  Uneven economic recovery post-COVIDReal GDP - 2017 rebased to 100  Rates likely to remain lower-for-longer1 year forward interest rate2, in %    Equity markets have recoveredMSCI World, 2019 rebased to 100  1    Swiss Franc has significantly appreciated in 2020USD/CHF development  APAC  1H19  2H19  1H20  2H20  1H19  2H19  1H20  2H20 
 

     …notably in the banking sector…  13  December 15, 2020  Source: Bloomberg, as of December 11, 20201 KBW Banks Index members 2 Stoxx Europe 600 Banks Index members  COVID economic impact has led to elevated credit losses…Provision for credit loss as % of average gross loans  1  2  ...while lower rates have weighed on net interest incomeNet interest income, in EUR & USD bn  ...have also weighed on bank share prices Indexed at beginning of 2019  Restrictions on bank dividends…Dividend yield      1  2  1  2  2012  2014  2016  2018  2020E  2022E  2012  2014  2016  2018  2020E  2022E  2012  2014  2016  2018  2020E  2022E  1  2  MSCI World  1H19  2H19  1H20  2H20         
 

   14  December 15, 2020  …Wealth Management continues to be one of the most attractive segments in financial services  Source: Oliver Wyman 1 CAGR 2020-2024; total financial wealth of households with >USD 1 mn wealth  Global wealth expected to increase by USD 25 trn by 2024Total financial wealth of households with >USD 1 mn wealth, in USD trn    Global wealth expected to grow faster than GDP  Emerging Markets wealth expected to grow 11% p.a.1, driven by entrepreneurs   UHNW is the most profitable and fastest growing wealth segment         7%CAGR  7%CAGR          2020  2024  2019  2016 
 

   15  December 15, 2020  APAC continues to be the fastest-growing region and Credit Suisse is particularly focused on capturing this opportunity                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        UHNWI wealth growing at 11% p.a. vs 8% globally until 20243  ~56% of world population1  291 billionaires~30% of global top 1,0004   ~20% of Credit Suisse total net revenuesvs ~12% for global peers5  GDP growing at 8% p.a. vs 6% globally until 20242  Top #3 IBCM SoW8  Top 2 Private Bank6 with USD 361 bn of Client Business Volume7  APAC key stats  Acceleration of investments across the region(e.g. China onshore, South East Asia, India)  1 World Bank, 2019 2 IMF WEO (October 2020), GDP at current prices based on PPP 3 Oliver Wyman; UHNWI defined as individuals with personal financial assets above USD 100 mn 4 Credit Suisse Wealth Report 2020, out of top 1,000 Forbes billionaires 5 Reflects net revenues of the APAC division and includes revenues related to the Asia Pacific region recognized in the Investment Bank and International Wealth Management; as of 3Q20, average for peers includes Citi, UBS, MS, GS, as of 3Q20 and JPM and BofA as of 2019 6 Asia Private Banker 2019 AuM league table 7 As of 3Q20 8 Dealogic 2020 YTD as of December 11, 2020 (APAC excl. Japan and onshore China among international banks) 
 

   16  December 15, 2020  Investment banking revenues have rebounded in 2020; our business is well-positioned for the post-COVID environment   Investment banking market revenue pool in USD bn  Banking  Equity S&T  227  Coalition 4Q Forecast  Credit  Macro  Revenue pool outlook  Source: Coalition Global Revenue Pool analysis as of November 30, 2020. Revenue pools analyzed according to Coalition standard taxonomy          Banking  Equity S&T  Credit  Macro  M&A recovery; Capital Markets shift towards Lev Loans, lower IG DCM  Steady Equity S&T  Normalized Credit environment with improvement in SP  Normalized Macro environment   
 

   17  December 15, 2020  Agenda  2021 and beyond: A new era for Credit Suisse with a clear growth agenda  4  Credit Suisse achievements in 2020  3  The year 2020 and COVID-19: A macro and banking sector perspective  2  Our strategic vision and our financial ambitions  1 
 

   18  December 15, 2020  Reinvigorated positive operating leverage  Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix. Growth percentages are calculated on the non-rounded results found in the Appendix  Pre-provision profit  Operating expenses  Net revenues  9M17  9M18  9M19  9M20  13.3  12.5  12.5  12.3  15.7  16.0  15.9  16.8  2.4  3.5  3.4  4.5  Group adjusted results excl. significant itemsin CHF bn  +6%  (2)%  9M20 vs. 9M16  (14)%  +3.9 bn  +13%  0.6  9M16  14.2  14.9 
 

     19  December 15, 2020  Increasing RoTE despite high credit provisions  ‡ RoTE is a non-GAAP financial measure, see Appendix1 Provision for credit losses related to loans held at amortized cost (annualized) as % of average gross loans held at amortized cost 2 For the period 2010-9M20  Return on tangible equity‡based on CHF  Provision for credit lossesin CHF mn  252  210  245  324  1,104  2016  2017  2018  2019  9M20LTM  258 Average  ~4x    PCL ratio1in bps  10  7  7  10  41  Through-the-cycle <10 bps2 
 

       20  December 15, 2020  We have a strong balance sheet  Rating upgraded  Aa31stable  December 2020  December 2020  Rating upgraded  A+2stable  CET1 capitalin CHF bn  CET1 ratio  2016  2017  2018  2019  3Q20            1 Refers to Credit Suisse AG long-term senior unsecured rating 2 Refers to Credit Suisse Group AG issuer rating 
 

   21  December 15, 2020  Positioning Credit Suisse for the growth phaseAreas where we can further improve  Proactively addressing legacy issues  Positioning Asset Management for long-term growth, led by operating businesses  Grow lending further through COVID-19 recovery (while maintaining rigorous credit standards)  Complete ongoing remediation efforts with regulators building on strengthened governance and unified CRCO1 organization  1 Chief Risk and Compliance Officer 
 

   22  December 15, 2020  Besides our strong financial performance, we successfully delivered for our stakeholders through COVID-19  Clients  Community  Governance        Employees and infrastructure    Robustly maintained infrastructure capabilities through the crisis despite >80% of employees working from homeFree antibody testing to employees and extended paid family leave in locations with closed schools>90% of employees feel well-supported and informed by management’s response to the COVID-19 pandemic1  Leadership in the COVID-19 SME financing program sponsored by the Swiss government that provided CHF 17 bn of financingConducted bank-wide donation matching program raising CHF 25 mn for charities  Leveraging technology for client engagementSupporting clients’ increasing financing needs and developing innovative Private Markets and Sustainability productsMarket share gains across various private banking and investment banking products  Managed leadership transition Announced proposal of a new Chairman at the next AGM on April 30, 2021  Shareholders  Successful execution of key strategic initiatives with expected gross savings of ~CHF 400-450 mn from 2022 onwardsFurther progress on legacy issuesPaid full 2019 dividend, accruing for 2020 dividend and confirming our 2021 dividend and share buyback plan    1 Internal pulse survey completed in June 2020  
 

   23  December 15, 2020  Agenda  2021 and beyond: A new era for Credit Suisse with a clear growth agenda  4  Credit Suisse achievements in 2020  3  The year 2020 and COVID-19: A macro and banking sector perspective  2  Our strategic vision and our financial ambitions  1 
 

     24  December 15, 2020  A new era for Credit Suisse with a clear growth agenda    Improving Return on Tangible Equity‡…Based on CHF  Deliver medium-term RoTE‡ ambition of 10-12%  Accelerate Wealth Management growth  Generate sustainable Investment Bank returns  Be a leader in Sustainability  Drive digitalization and operating leverage  …towards our 10-12% RoTE‡ ambition  2017  2018  2019  9M20LTM  ‡ RoTE is a non-GAAP financial measure, see Appendix  
 

   25  December 15, 2020  Our growth agenda is based on key investment initiatives  Wealth Management  Investment Bank  Other infrastructure investment  Note: Estimates and assumptions are based on currently available information and beliefs, expectations and opinions of management and include all known facts and decisions as of December 15, 2020. Actual results may differ  Expand coverage base  Pursue selective strategic relationship manager hires and team lift-outs Expand product specialists to drive client activationStrengthen EMEA mid-market advisory coverage  Estimated 2021 cost impact: CHF 100 mn – CHF 150 mn  Enhance client offering  Invest in integrated lending solution deliveryDeepen UHNW offering focused on sustainable solutions and Private MarketsBuild on recently launched CSX digital banking offering  Drive business growth  Deepen onshore footprint in faster growing marketsAccelerate onshore China build-outDeliver WM platform transformationScale existing business e.g., Asset Management              Drive GTS  Expand financing and structured credit solutions in select marketsCapitalize on a streamlined, unified platform to enhance delivery of institutional-style solutions to WM clientsExpand IB Markets offering for sophisticated UHNW clients  Estimated 2021 cost impact: ~CHF 50 mn  Expand IB offering  Grow Asset Finance and private credit financingBuild on our proprietary cross-asset electronic execution capabilitiesInvest in onshore China platform  Invest in M&A  Deliver ESG advisory focused on energy transitionExpand industry coverage to grow share including focus on Technology and HealthcareGrow sponsor led M&A share and Private Markets opportunity              Enhance IT platforms  Enhance IT platforms across international locationsDrive further standardization across core platformsBuild-out data analytics  Estimated 2021 cost impact: CHF 150 mn – CHF 200 mn  Invest in Cloud and automation  Build-out cloud and cyber securityDrive digitalization and automation to improve productivityEnhance digital front-to-back and end-to-end client onboarding  Driveregulatoryagenda  Invest in climate risk platformDeliver Basel IV requirementsLeverage scalable data platform across CRCO             
 

   Asia’s Best Bank for Wealth Management2 and Best International Private Bank in Asia Pacific4Best International Private Bank in Hong Kong, Malaysia, Taiwan and Thailand4Top 3 in M&A and ECM5  Best Bank for Wealth Management in Central and Eastern Europe2Best Bank for Wealth Management in Latin America2Excellence in Leadership in Western Europe2  Best Bank in Switzerland for three years in a row2#1 market share in Investment Banking since 20113  26  December 15, 2020  We have a leading and growing Wealth Management business…    † RoRC is a non-GAAP financial measure, see Appendix Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix1 Includes SUB, IWM, APAC 2 Euromoney Awards for Excellence 2020 3 Dealogic 2020 YTD as of December 11, 2020 4 Asiamoney Private Banking Awards 2020 5 Dealogic 2020 YTD as of December 11, 2020 (APAC excl. Japan and onshore China among international banks) 6 Group AuM excluding CHF 27 bn of SRU AuM, in 2015 7 Group NNA excluding CHF (11) bn SRU NNA, since beginning of 2016 8 9M20 LTM, pre-provision adjusted PTI, excluding the gains related to the transfer of the InvestLab platform to Allfunds and excludes the gains related to our investments in Pfandbriefbank and SIX Group 9 Average 2017-9M20  IWM  SUB  APAC  Our position    Growing AuM6  Attracting Net New Assets7  Delivering profitable growth8  HighReturn on regulatory capital†,9Adjusted excl. significant items  CHF 1.5 trn+25% since end-2015  CHF 243 bn+4% annual growth  CHF 4.6 bn+30% since 2016  20%        Select Wealth Management-related metrics1 
 

   27  December 15, 2020  …with best-in-class net margins  Source: Company filings, in reporting currencyNote: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix; Credit Suisse includes SUB PC, IWM PB and APAC; Peers include Bank of America GWIM, JP Morgan WM, Julius Baer, Morgan Stanley WM and UBS GWM; Julius Baer; JP Morgan WM cost-to-income ratio not available, derived from pre-tax margin instead 1 Based on adjusted revenues and expenses where available; Credit Suisse also excludes the gains related to the transfer of the InvestLab fund platform to Allfunds Group in 1Q20 and to the equity investment revaluation of Pfandbriefbank in 2Q20  Wealth management – Net margin1 vs. improvement in cost/income ratio1  Net margin – 9M201 in bps  Cost/income ratio improvement – 9M20 vs. 2016      Lower C/I ratio  Higher C/I ratio 
 

   28  December 15, 2020  We are accelerating our growth in Wealth Management…  Our unique “Bank for Entrepreneurs” model is a differentiator Invest most of marginal capital generated1 into Wealth Management Sustainable investment solutions to be at the core of our offering Build on our successful collaboration with the Investment Bank and Asset ManagementOur business model is geared to deliver operating leverage  Our core principles…    …to capture growth opportunities across Wealth Management  1 Post dividends, share buybacks and potential impact from RWA methodology changes 2 SUB PC 3 IWM PB 4 Excluding estimated cumulative FX impact based on management data, estimates and assumptions 5 2015-2019 CAGR, relates to SUB PC, IWM PB and APAC 7 Increase from 2016 to 3Q20 8 Alternative fund solutions from SRI - Investment Solutions & Products to wealth management clients 9 Average 2018 to 2019 10 Dealogic 2020 YTD as of December 11, 2020  Grow client business volume4  Attract NNA4  Extend lending4        Strengthen collaboration      Deepen mandate penetration   Extend collaboration with GTS  Build on leading Advisory position in SUB / APAC10 and drive mid-market opportunity in IWM     GrowPrivate Markets  Leverage data analytics, enhance digital product capabilities and build on recently launched CSX offering    Accelerate digital transformation  SUB2  IWM3  APAC  Medium-term ambition growth rates  Drive mandate penetration from 28% to ~33% with a focus on sustainable solutions    Mid-singledigit  Mid- to high-single digit  Double digit    Low-singledigit  High-singledigit  Double digit    1-3%  4-6%  6-8%  Increase Alternatives and PE feeder funds distribution8 to CHF 5–7 bn p.a.  Maintain rigorous credit standards, historic <10 bps PCL ratio  CHF 2 bn p.a. Alternatives NNA8,9  ~6.5%5  ~4.5%5  Historic growth   From 24% to 28%7  ~4.5%5 
 

   Growth trajectory  29  December 15, 2020  …and are expecting a rebound in our Asset Management performance…  Continue to scale market-leading franchises  Expand alternatives, alternatives-lite and private market offerings  Accelerate focus on ESG        Leverage Wealth Management for distribution    Our strategic priorities…  …to capture Asset Management growth potentialPre-tax income, in CHF mn  † RoRC is a non-GAAP financial measure, see Appendix Note: Results excluding items included in our reported results are non-GAAP financial measures.   Excluding ~USD 450 mn impairment of interest in York Capital Management        Medium-term RoRC† ambition >40% 
 

   30  December 15, 2020  …aiming to grow our total Wealth Management-related PTI to CHF 5.0 - 5.5 bn in 2023  Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix † RoRC is a non-GAAP financial measure, see Appendix 1 Post dividends, share buybacks and potential impact from RWA methodology changes  18%adj. excl. significant items  20-25%  Invest most of marginal capital generated1 into Wealth Management  Wealth Management-related metrics  ~10%CAGR  PTIin CHF bn  RoRC†  2023ambition  5.0-5.5  9M20LTMadj. excl. significant items 
 

   # 1 Global IPOs6# 1 Sponsors Leveraged Finance6Top 5 Announced M&A6  2020 Investment Bank of the Year for Equity Derivatives1Top #5 Global Cash Equities# 2 EuroHedge Prime Brokerage5# 3 AsiaHedge Prime Brokerage5  2020 Investment Bank of the Year for Securitization1 # 1 Asset Finance2# 1 Structured Credit3# 1 Leveraged Finance Trading4   >75% of revenues generated by Top 6 franchises2020 Investment Bank of the Year1  31  December 15, 2020  We have transformed our global Investment Bank…  Our position  Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix † RoRC is a non-GAAP financial measure, see Appendix 1 The Banker Investment Banking Awards 2020 2 Thomson Reuters F20A All US Securitizations 2020 YTD as of October 31, 2020 3 Bloomberg for the 9M period ending September 30, 2020 4 Coalition Competitor Analytics for the 6M period ending June 30, 2020, peers include BAC, BARC, BNPP, Citi, DB, GS, JPM, MS, SG, UBS. Results analyzed according to CS’s Global Credit product taxonomy and ranking based on CS’ own revenues; includes Americas and EMEA 5 2020 surveys based on FY 2019 results 6 Refers to global investment banking results from the Investment Bank, APAC advisory and underwriting as well as M&A, DCM and ECM in SUB C&IC. Dealogic 2020 YTD as of December 11, 2020 (Global); IPOs and M&A based on volume   Capital Markets and Advisory  Equities      Fixed income    Overall      Growing revenues  Increasing pre-tax income  Return on regulatory capital†  USD 9.4 bn+9% since 2016  USD 1.6 bn+90% since 2016  11%  Select Investment Bank metricsAdjusted, 9M20 LTM   
 

   32  December 15, 2020  …focused on driving sustainable returns    Building on a diversified, balanced and integrated Investment BankReduced revenue and earnings volatility    Growing connectivity to Wealth Management through GTSDelivering institutional-style solution to Wealth Management clients    Investing in our market-leading businesses across Equities, Fixed Income and BankingDisciplined investment in people, capital and technology focused on revenue growth    …to deliver our medium-term RoRC† ambition  Focused execution…  Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix † RoRC is a non-GAAP financial measure, see Appendix; RoRC based on USD  2019adjusted  Medium-term ambition  9M20 LTMadjusted    Business mix well positioned forpost-COVID market environmentExpected recovery in M&A and Asset Finance; capital markets activity driven Leveraged Finance; more tailored offering in Macro;expect normalized credit loss provisions 
 

     33  December 15, 2020  We aim to be a leader in Sustainability    Delivering Sustainable Investment Solutions to meet client appetite     Sustainable investment solutions to be at the core of our offering to wealth management and institutional clients. Powered by our CIO and Asset Management offering as we integrate ESG into our investment processes          1  Driving our own Transition      Commitment to align our operations and financing to net zero emissions over the coming decades in line with the Paris Agreement Aligning our financing with the Paris Agreement objective of limiting global warming to 1.5° C          4  Enabling Client Transitions      Goal to provide at least CHF 300 bn of sustainable financing over next 10 years Repositioning our portfolio to mobilize capital towards our clients’ transitions          2    Adapting our Culture    Reflecting our overall sustainability ambitions across our conduct and culture efforts including refined Diversity & Inclusion strategy New Sustainability Advisory Committee at the Board of Directors  Leadership on ESG Standard Setting      Partner with industry leaders and NGOs to drive best-in-class standard setting in the fragmented ESG ecosystem       3            5 
 

   34  December 15, 2020  In summary, we are focused on delivering attractive shareholder value    Continued innovation in digitalization and automation, driving positive operating leverage  Deliver RoRC† of 20-25%2   Deliver PTI of CHF 5.0-5.5 bn2 in 2023  Accelerate Wealth Management growth  Deliver RoRC† of 10-15%   Drive sustainable Investment Bank returns  Be a leader in sustainability  Invest most of marginal capital generated1 into Wealth Management     Grow TBVPS‡ and provide attractive capital returns through dividends and share buybacks    Deliver medium-term RoTE‡ of 10-12%   † RoRC is a non-GAAP financial measure, see Appendix ‡ RoTE and TBVPS are non-GAAP financial measures, see Appendix 1 Post dividends, share buybacks and potential impact from RWA methodology changes 2 Includes SUB, IWM and APAC  
 

   35  December 15, 2020  Program of the day    Investor Update 2020  Coffee break  4:20 pm  10 min  Strategic perspectives  1:00 pm  Gottstein  45 min  Coffee break  3:10 pm  10 min  Financial perspectives  1:45 pm  30 min  Mathers  Coffee break  2:15 pm  10 min  Accelerating growth in Wealth Management  2:25 pm  Helfenstein, Sitohang, Wehle  45 min  Delivering our Sustainability aspirations  3:20 pm  Hudson, Warner  20 min  Positioning Asset Management for long-term growth  3:40 pm  20 min  Varvel  Driving sustainable Investment Bank returns  4:00 pm  20 min  Chin  Q&A & wrap-up  4:30 pm  75 min 
 

 Appendix  36  December 15, 2020 
 

 37  Reconciliation of adjustment items (1/6)  Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures.  December 15, 2020    Group in CHF mn                                        3Q20  2Q20  1Q20  4Q19  3Q19  2Q19  1Q19  9M20  9M19  9M18  9M17  9M16  9M15  2019  2018  2017  2016  2015  2014  Net revenues reported  5,198  6,194  5,776  6,190  5,326  5,581  5,387  17,168  16,294  16,119  15,711  15,142  19,587  22,484  20,920  20,900  20,323  23,797  26,242  FVoD  -  -  -  -  -  -  -  -  -  -  -  -  (995)  -  -  -  -  (298)  (543)  Real estate gains  -  -  -  (146)  -  (75)  (30)  -  (105)  (16)  -  (346)  (23)  (251)  (28)  -  (424)  (95)  (414)  (Gains)/losses on business sales  -  -  -  2  -  -  -  -  -  (68)  (15)  56  -  2  (71)  13  58  (34)  (101)  Net revenues adjusted  5,198  6,194  5,776  6,046  5,326  5,506  5,357  17,168  16,189  16,035  15,696  14,852  18,569  22,235  20,821  20,913  19,957  23,370  25,184  o/w related to InvestLab transfer  -  -  268  -  327  -  -  268  327  -  -  -  -  327  -  -  -  -  -  o/w related to SIX revaluation  -  -  -  498  -  -  -  -  -  -  -  -  -  498  -  -  -  -  -  o/w Pfandbriefbank gain  -  134  -  -  -  -  -  134  -  -  -  -  -  -  -  -  -  -  -  Net revenues adj. excl. significant items  5,198  6,060  5,508  5,548  4,999  5,506  5,357  16,766  15,862  16,035  15,696  14,852  18,569  21,410  20,821  20,913  19,957  23,370  25,184  Provision for credit losses  94  296  568  146  72  25  81  958  178  186  167  177  191  324  245  210  252  324  186  Total operating expenses reported  4,301  4,347  4,007  4,830  4,112  4,254  4,244  12,655  12,610  13,156  13,892  15,028  15,377  17,440  17,303  18,897  22,337  25,895  22,429  Goodwill impairment  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  (3,797)  -  Restructuring expenses  (107)  -  -  -  -  -  -  (107)  -  (490)  (318)  (491)  -  -  (626)  (455)  (540)  (355)  -  Major litigation provisions  (152)  (61)  (18)  (326)  (28)  (29)  (6)  (231)  (63)  (162)  (238)  (306)  (257)  (389)  (244)  (493)  (2,707)  (820)  (2,436)  Expenses related to real estate disposals  (25)  (3)  5  (57)  -  (16)  (35)  (23)  (51)  -  -  -  -  (108)  -  -  -  -  -  Expenses related to business sales  -  -  -  -  -  -  -  -  -  (3)  -  -  -  -  (51)  (8)  -  -  -  Total operating expenses adjusted  4,017  4,283  3,994  4,447  4,084  4,209  4,203  12,294  12,496  12,501  13,336  14,231  15,120  16,943  16,382  17,941  19,090  20,923  19,993  Pre-tax income/(loss) reported  803  1,551  1,201  1,214  1,142  1,302  1,062  3,555  3,506  2,777  1,652  (63)  4,019  4,720  3,372  1,793  (2,266)  (2,422)  3,627  Total adjustments and significant items  284  (70)  (255)  (259)  (299)  (30)  11  (41)  (318)  571  541  507  (761)  (577)  822  969  2,881  4,545  1,378  Pre-tax income/(loss) adj. excl. significant items  1,087  1,481  946  955  843  1,272  1,073  3,514  3,188  3,348  2,193  444  3,258  4,143  4,194  2,762  615  2,123  5,005  Pre-provision profit/(loss) adj. excl. significant items  1,181  1,777  1,514  1,101  915  1,297  1,154  4,472  3,366  3,534  2,360  621  3,449  4,467  4,439  2,972  867  2,447  5,191 
 

 38  Reconciliation of adjustment items (2/6)  December 15, 2020    SUB in CHF mn      SUB PC in CHF mn      SUB C&IC in CHF mn      IWM in CHF mn      IWM PB in CHF mn      IWM AM in CHF mn        LTM1  9M20  9M19  LTM1  9M20  9M19  LTM1  9M20  9M19  LTM1  9M20  9M19  LTM1  9M20  9M19  LTM1  9M20  9M19  Net revenues reported  5,956  4,222  4,171  3,273  2,305  2,218  2,683  1,917  1,953  5,521  3,885  4,180  3,959  2,773  2,995  1,562  1,112  1,185  Real estate gains  (106)  -  (117)  (104)  -  (117)  (2)  -  -  (32)  -  (13)  (32)  -  (13)  -  -  -  (Gains)/losses on business sales  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  Net revenues adjusted  5,850  4,222  4,054  3,169  2,305  2,101  2,681  1,917  1,953  5,489  3,885  4,167  3,927  2,773  2,982  1,562  1,112  1,185  o/w related to InvestLab transfer  25  25  98  -  -  -  25  25  98  218  218  131  15  15  131  203  203  -  o/w related to SIX revaluation  306  -  -  149  -  -  157  -  -  192  -  -  192  -  -  -  -  -  o/w Pfandbriefbank gain  134  134  -  134  134  -  -  -  -  -  -  -  -  -  -  -  -  -  Net revenues adj. excl. significant items  5,385  4,063  3,956  2,886  2,171  2,101  2,499  1,892  1,855  5,079  3,667  4,036  3,720  2,758  2,851  1,359  909  1,185  Provision for credit losses  247  204  66  56  45  35  191  159  31  102  85  32  96  79  31  6  6  1  Total operating expenses reported  3,225  2,401  2,399  1,920  1,437  1,375  1,305  964  1,024  3,725  2,736  2,713  2,574  1,896  1,869  1,151  840  844  Restructuring expenses  (41)  (41)  -  (36)  (36)  -  (5)  (5)  -  (29)  (29)  -  (16)  (16)  -  (13)  (13)  -  Major litigation provisions  (1)  (1)  (3)  -  -  -  (1)  (1)  (3)  15  12  27  15  12  27  -  -  -  Expenses related to real estate disposals  (2)  -  (10)  (1)  -  (7)  (1)  -  (3)  (12)  (3)  (12)  (9)  (2)  (10)  (3)  (1)  (2)  Expenses related to business sales  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  Total operating expenses adjusted  3,181  2,359  2,386  1,883  1,401  1,368  1,298  958  1,018  3,699  2,716  2,728  2,564  1,890  1,886  1,135  826  842  Pre-tax income/(loss) reported  2,484  1,617  1,706  1,297  823  808  1,187  794  898  1,694  1,064  1,435  1,289  798  1,095  405  266  340  Total adjustments and significant items  (527)  (117)  (202)  (350)  (98)  (110)  (177)  (19)  (92)  (416)  (198)  (159)  (229)  (9)  (161)  (187)  (189)  2  Pre-tax income/(loss) adj. excl. significant items  1,957  1,500  1,504  947  725  698  1,010  775  806  1,278  866  1,276  1,060  789  934  218  77  342  Pre-provision profit/(loss) adj. excl. significant items  2,204  1,704  1,570  1,003  770  733  1,201  934  837  1,380  951  1,308  1,156  868  965  224  83  343  1 9M20 LTM  Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures. 
 

 39  Reconciliation of adjustment items (3/6)  December 15, 2020    APAC in CHF mn      Total WM2 in CHF mn      WM-related3 in CHF mn      IB in USD mn                LTM1  9M20  9M19  LTM1  9M20  9M19  LTM1  9M20  9M19  LTM1  9M20  9M19  2019  2018  2017  2016  Net revenues reported  3,121  2,371  2,279  10,353  7,449  7,492  14,598  10,478  10,630  9,358  7,381  6,239  8,216  8,215  8,688  8,572  Real estate gains  -  -  -  (136)  -  (130)  (138)  -  (130)  (7)  -  -  (7)  -  -  -  (Gains)/losses on business sales  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  Net revenues adjusted  3,121  2,371  2,279  10,217  7,449  7,362  14,460  10,478  10,500  9,351  7,381  6,239  8,209  8,215  8,688  8,572  o/w related to InvestLab transfer  25  25  98  40  40  229  268  268  327  -  -  -  -        o/w related to SIX revaluation  -  -  -  341  -  -  498  -  -  -  -  -  -  -  -  -  o/w Pfandbriefbank gain  -  -  -  134  134  -  134  134  -  -  -  -  -  -  -  -  Net revenues adj. excl. significant items  3,096  2,346  2,181  9,702  7,275  7,133  13,560  10,076  10,173  9,351  7,381  6,239  8,209  8,215  8,688  8,572  Provision for credit losses  244  230  41  396  354  107  593  519  139  516  447  36  105  52  61  15  Total operating expenses reported  2,085  1,550  1,517  6,579  4,883  4,761  9,035  6,687  6,629  7,343  5,492  5,227  7,078  7,313  7,573  7,998  Restructuring expenses  (2)  (2)  -  (54)  (54)  -  (72)  (72)  -  (36)  (36)  -  -  (360)  (235)  (288)  Major litigation provisions  -  -  -  15  12  27  14  11  24  (25)  (25)  -  -  (12)  -  (7)  Expenses related to real estate disposals  -  -  -  (10)  (2)  (17)  (14)  (3)  (22)  (69)  (22)  (31)  (78)  -  -  -  Expenses related to business sales  -  -  -  -  -  -  -  -  -  -  -  -  -  -  (8)  -  Total operating expenses adjusted  2,083  1,548  1,517  6,530  4,839  4,771  8,963  6,623  6,631  7,213  5,409  5,196  7,000  6,941  7,330  7,703  Pre-tax income/(loss) reported  792  591  721  3,378  2,212  2,624  4,970  3,272  3,862  1,499  1,442  976  1,033  850  1,054  559  Total adjustments and significant items  (23)  (23)  (98)  (602)  (130)  (369)  (966)  (338)  (459)  123  83  31  71  372  243  295  Pre-tax income/(loss) adj. excl. significant items  769  568  623  2,776  2,082  2,255  4,004  2,934  3,403  1,622  1,525  1,007  1,104  1,222  1,297  854  Pre-provision profit/(loss) adj. excl. significant items  1,013  798  664  3,172  2,436  2,362  4,597  3,453  3,542  2,138  1,972  1,043  1,209  1,274  1,358  869  1 9M20 LTM 2 SUB PC, IWM PB and APAC 3 SUB, IWM and APAC  Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures. 
 

 40  Reconciliation of adjustment items (4/6)  December 15, 2020  Note: Figures at FXC are at constant average 9M19 FX rates 1 SUB PC, IWM PB and APAC        Total WM1 in CHF mn  9M20  9M19  Net revenues reported  7,449  7,492  o/w FX impact  (315)  -  Net revenues reported at FXC  7,764  7,492  o/w Real estate gains  -  130  o/w related to InvestLab transfer  40  229  o/w Pfandbriefbank gain  134  -  Net revenues adj. excl. significant items at FXC  7,590  7,133  Net interest income  3,002  3,005  o/w FX impact  (92)  -  Net interest income at FXC  3,094  3,005  Recurring commissions & fees  1,680  1,784  o/w FX impact  (83)  -  Recurring commissions & fees at FXC  1,763  1,784  Transaction-based revenues  2,599  2,346  o/w FX impact  (137)  -  Transaction-based revenues at FXC  2,736  2,346        Group in CHF mn  9M20  9M19  Net revenues adj. excl. significant items  16,766  15,862  o/w FX impact  (763)  -  Net revenues adj. excl. significant items at FXC  17,529  15,862  Provision for credit losses  958  178  o/w FX impact  (29)  -  Provision for credit losses at FXC  987  178  Total operating expenses adjusted  12,294  12,496  o/w FX impact  (557)  -  Total operating expenses adjusted at FXC  12,851  12,496  Pre-tax income/(loss) adj. excl. significant items  3,514  3,188  o/w FX impact  (177)  -  Pre-tax income/(loss) adj. excl. significant items at FXC  3,691  3,188  Pre-provision profit/(loss) adj. excl. significant items at FXC  4,678  3,366  Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures. 
 

 41  Reconciliation of adjustment items (5/6)  December 15, 2020    SUB in CHF mn        IWM in CHF mn        APAC in CHF mn        WM-related1 in CHF mn          2019  2018  2017  2016  2019  2018  2017  2016  2019  2018  2017  2016  2019  2018  2017  2016  Net revenues reported  5,905  5,443  5,314  5,720  5,816  5,320  5,055  4,721  3,029  2,759  2,814  2,658  14,750  13,522  13,183  13,099  Real estate gains  (223)  (21)  -  (366)  (45)  (2)  -  (54)  -  -  -  -  (268)  (23)  -  (420)  (Gains)/losses on business sales  -  (37)  -  -  -  (55)  28  -  -  -  -  -  -  (92)  28  -  Net revenues adjusted  5,682  5,385  5,314  5,354  5,771  5,263  5,083  4,667  3,029  2,759  2,814  2,658  14,482  13,407  13,211  12,679  o/w related to InvestLab transfer  98  -  -  -  131  -  -  -  98  -  -  -  327  -  -  -  o/w related to SIX revaluation  306  -  -  -  192  -  -  -  -  -  -  -  498  -  -  -  o/w Pfandbriefbank gain  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  Net revenues adj. excl. significant items  5,278  5,385  5,314  5,354  5,448  5,263  5,083  4,667  2,931  2,759  2,814  2,658  13,657  13,407  13,211  12,679  Provision for credit losses  109  127  75  79  49  37  28  20  55  28  16  27  213  192  119  126  Total operating expenses reported  3,223  3,325  3,576  3,619  3,702  3,673  3,745  3,612  2,052  2,099  2,064  2,041  8,977  9,097  9,385  9,272  Restructuring expenses  -  (101)  (59)  (60)  -  (115)  (70)  (54)  -  (37)  (25)  (17)  -  (253)  (154)  (131)  Major litigation provisions  (3)  (37)  (49)  (19)  30  -  (48)  12  -  (79)  -  -  27  (116)  (97)  (7)  Expenses related to real estate disposals  (12)  -  -  -  (21)  -  -  -  -  -  -  -  (33)  -  -  -  Expenses related to business sales  -  -  -  -  -  (47)  -  -  -  -  -  -  -  (47)  -  -  Total operating expenses adjusted  3,208  3,187  3,468  3,540  3,711  3,511  3,627  3,570  2,052  1,983  2,039  2,024  8,971  8,681  9,134  9,134  Pre-tax income/(loss) reported  2,573  1,991  1,663  2,022  2,065  1,610  1,282  1,089  922  632  734  590  5,560  4,233  3,679  3,701  Total adjustments and significant items  (612)  80  108  (287)  (377)  105  146  (12)  (98)  116  25  17  (1,087)  301  279  (282)  Pre-tax income/(loss) adj. excl. significant items  1,961  2,071  1,771  1,735  1,688  1,715  1,428  1,077  824  748  759  607  4,473  4,534  3,958  3,419  Pre-provision profit/(loss) adj. excl. significant items  2,070  2,198  1,846  1,814  1,737  1,752  1,456  1,097  879  776  775  634  4,686  4,726  4,077  3,545  1 SUB, IWM and APAC  Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures. 
 

 42  Reconciliation of adjustment items (6/6)  December 15, 2020  Note: CHF figures converted into USD at average exchange rates of 0.9961 for 9M19 and 0.9456 for 9M20 1 SUB PC, IWM PB and APAC  Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures.    SUB PC in USD mn    IWM PB in USD mn    APAC in USD mn    Total WM1 in USD mn        9M20  9M19  9M20  9M19  9M20  9M19  9M20  9M19    Net revenues reported  2,438  2,227  2,932  3,007  2,507  2,288  7,877  7,521    Real estate gains  -  (117)  -  (13)  -  -  -  (131)    (Gains)/losses on business sales  -  -  -  -  -  -  -  -    Net revenues adjusted  2,438  2,109  2,932  2,994  2,507  2,288  7,877  7,391    o/w related to InvestLab transfer  -  -  16  132  26  98  42  230    o/w related to SIX revaluation  -  -  -  -  -  -  -  -    o/w Pfandbriefbank gain  142  -  -  -  -  -  142  -    Net revenues adj. excl. significant items  2,296  2,109  2,917  2,862  2,481  2,190  7,693  7,161   
 

   Notes (1/2)  43  December 15, 2020  General notesThroughout the presentation rounding differences may occurUnless otherwise noted, all CET1 capital, CET1 ratio, Tier 1 leverage ratio, risk-weighted assets and leverage exposure figures shown in this presentation are as of the end of the respective period and, for periods prior to 2019, on a “look-through” basisGross and net margins are shown in basis pointsGross margin = net revenues annualized / average AuM; net margin = pre-tax income annualized / average AuM. Net margin excluding certain significant items, as disclosed herein, is calculated excluding those items applying the same methodologyPTI margin = pre-tax income / net revenuesMandate penetration reflects advisory and discretionary mandate volumes as a percentage of AuM, excluding those from the external asset manager businessFX impact, unless otherwise noted, is calculated by converting the CHF amount of net revenues, provision for credit losses and operating expenses for 2020 back to the original currency on a monthly basis at the respective spot FX rate. The respective amounts are then converted back to CHF applying the average 2019 FX rate from the period against which the FX impact is measured. Average FX rates apply a straight line average of monthly FX rates for major currenciesWealth Management businesses include SUB PC, IWM PB and APAC and related figures refer to their combined resultsWealth Management-related businesses include SUB, IWM and APAC and related figures refer to their combined resultsPre-provision profit refers to pre-tax income excluding provision for credit losses Client Business Volume includes assets under management, custody assets and net loansBanking for the Investment Bank is defined as its capital markets and advisory franchisesSpecific notes† Prior to 3Q20, regulatory capital was calculated as the worst of 10% of RWA and 3.5% of leverage exposure and return on regulatory capital (a non-GAAP financial measure) was calculated using income / (loss) after tax and assumed a tax rate of 30%. In 3Q20, we updated our calculation approach, following which regulatory capital is calculated as the average of 10% of RWA and 3.5% of leverage exposure and return on regulatory capital (a non-GAAP financial measure) is calculated using income / (loss) after tax and assumes a tax rate of 30% for periods prior to 2020 and 25% from 2020 onwards. For periods in 2020, for purposes of calculating Group return on regulatory capital, leverage exposure excludes cash held at central banks, after adjusting for the dividend paid in 2Q20 and the planned dividend in 4Q20. For the Investment Bank division, return on regulatory capital is based on US dollar denominated numbers. Adjusted return on regulatory capital is calculated using adjusted results, applying the same methodology to calculate return on regulatory capital.‡ Return on tangible equity, a non-GAAP financial measure, is calculated as annualized net income attributable to shareholders divided by average tangible shareholders’ equity. Tangible shareholders’ equity, a non-GAAP financial measure, is calculated by deducting goodwill and other intangible assets from total shareholders’ equity as presented in our balance sheet. Tangible book value, a non-GAAP financial measure, is equal to tangible shareholders’ equity. Tangible book value per share, a non-GAAP financial measure, is calculated by dividing tangible shareholders' equity by total number of shares outstanding. Management believes that tangible shareholders’ equity/tangible book value, return on tangible equity and tangible book value per share are meaningful as they are measures used and relied upon by industry analysts and investors to assess valuations and capital adequacy.For end-4Q15, tangible shareholders’ equity excluded goodwill of CHF 4,808 mn and other intangible assets of CHF 196 mn from total shareholders’ equity of CHF 44,382 mn as presented in our balance sheet.For end-1Q16, tangible shareholders’ equity excluded goodwill of CHF 4,688 mn and other intangible assets of CHF 186 mn from total shareholders’ equity of CHF 44,997 mn as presented in our balance sheet.For end-2Q16, tangible shareholders’ equity excluded goodwill of CHF 4,745 mn and other intangible assets of CHF 191 mn from total shareholders’ equity of CHF 44,962 mn as presented in our balance sheet.For end-3Q16, tangible shareholders’ equity excluded goodwill of CHF 4,725 mn and other intangible assets of CHF 192 mn from total shareholders’ equity of CHF 44,276 mn as presented in our balance sheet.For end-4Q16, tangible shareholders’ equity excluded goodwill of CHF 4,913 mn and other intangible assets of CHF 213 mn from total shareholders’ equity of CHF 41,897 mn as presented in our balance sheet.For end-1Q17, tangible shareholders’ equity excluded goodwill of CHF 4,831 mn and other intangible assets of CHF 202 mn from total shareholders’ equity of CHF 41,702 mn as presented in our balance sheet.For end-2Q17, tangible shareholders’ equity excluded goodwill of CHF 4,673 mn and other intangible assets of CHF 195 mn from total shareholders’ equity of CHF 43,493 mn as presented in our balance sheet.For end-3Q17, tangible shareholders’ equity excluded goodwill of CHF 4,715 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 43,858 mn as presented in our balance sheet.For end-4Q17, tangible shareholders’ equity excluded goodwill of CHF 4,742 mn and other intangible assets of CHF 223 mn from total shareholders’ equity of CHF 41,902 mn as presented in our balance sheet.For end-1Q18, tangible shareholders’ equity excluded goodwill of CHF 4,667 mn and other intangible assets of CHF 212 mn from total shareholders’ equity of CHF 42,540 mn as presented in our balance sheet.For end-2Q18, tangible shareholders’ equity excluded goodwill of CHF 4,797 mn and other intangible assets of CHF 212 mn from total shareholders’ equity of CHF 43,470 mn as presented in our balance sheet.For end-3Q18, tangible shareholders’ equity excluded goodwill of CHF 4,736 mn and other intangible assets of CHF 214 mn from total shareholders’ equity of CHF 42,734 mn as presented in our balance sheet.For end-4Q18, tangible shareholders’ equity excluded goodwill of CHF 4,766 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 43,922 mn as presented in our balance sheet.For end-1Q19, tangible shareholders’ equity excluded goodwill of CHF 4,807 mn and other intangible assets of CHF 224 mn from total shareholders’ equity of CHF 43,825 mn as presented in our balance sheet. For end-2Q19, tangible shareholders’ equity excluded goodwill of CHF 4,731 mn and other intangible assets of CHF 216 mn from total shareholders’ equity of CHF 43,673 mn as presented in our balance sheet.For end-3Q19, tangible shareholders’ equity excluded goodwill of CHF 4,760 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 45,150 mn as presented in our balance sheet.For end-4Q19, tangible shareholders’ equity excluded goodwill of CHF 4,663 mn and other intangible assets of CHF 291 mn from total shareholders’ equity of CHF 43,644 mn as presented in our balance sheet. 
 

   Notes (2/2)  44  December 15, 2020  For end-1Q20, tangible shareholders’ equity excluded goodwill of CHF 4,604 mn and other intangible assets of CHF 279 mn from total shareholders’ equity of CHF 48,675 mn as presented in our balance sheet. For end-2Q20, tangible shareholders’ equity excluded goodwill of CHF 4,676 mn and other intangible assets of CHF 273 mn from total shareholders’ equity of CHF 46,535 mn as presented in our balance sheet.For end-3Q20, tangible shareholders’ equity excluded goodwill of CHF 4,577 mn and other intangible assets of CHF 256 mn from total shareholders’ equity of CHF 45,740 mn as presented in our balance sheet.   AbbreviationsABS = Asset Backed Securities; ACL = Allowance for credit losses; Adj. = Adjusted; AGM = Annual General Meeting; AI = Artificial Intelligence; AM = Asset Management; Ann. = Annualized; APAC = Asia Pacific; AuM = Assets under Management; Avg. = Average; BIS = Bank for International Settlements; BoD = Board of Directors; bps = basis points; CAGR = Compound Annual Growth Rate; CARMC = Capital Allocation & Risk Management Committee; C&IC = Corporate & Institutional Clients; CBV = Client Business Volume; CDS = Credit Default Swap; CECL = Current Expected Credit Losses; CET1 = Common Equity Tier 1; C&IC = Corporate and Institutional Clients; C/I = Cost/Income; CIG = Credit Investments Group; CIO = Chief Investment Officer; CLO = Collateralized Loan Obligation; Corp. Ctr. = Corporate Center; COVID-19 = Coronavirus disease 2019; CRCO = Chief Risk and Compliance Officer; CSO = Chief Sustainability Officer; CSR = Corporate Social Responsibility; CSX = Credit Suisse X; CVA = Credit Valuation Adjustment; DCM = Debt Capital Markets; DPB = Digital Private Banking; ECM = Equity Capital Markets; EM Credit = Emerging Market Credit; EMEA = Europe, Middle East & Africa; ESG = Environmental Social and Governance; ExB = Executive Board of Directors; Excl. = Excluding; FINMA = Swiss Financial Market Supervisory Authority; FRTB = Fundamental Review of the Trading Book; FVoD = Fair Value on own Debt; FX = Foreign Exchange; FXC = FX Constant; GAAP = Generally Accepted Accounting Principles; GDP = Gross Domestic Product; GRESB = Global ESG Benchmark for Real Assets; GTS = Global Trading Solutions; HY = High Yield; I&P = Investments & Partnerships; IB = Investment Bank; IBCM = Investment Banking & Capital Markets; ICBCCS = ICBC Credit Suisse Asset Management; IG = Investment Grade; ILS = Insurance-Linked Strategies; IMF = International Monetary Fund; IPO = Initial Public Offering; IS&P = Investment Solutions & Products; ITS = International Trading Solutions; IWM = International Wealth Management; L/S = Long/Short; Lev Fin = Leveraged Finance; LGBT = Lesbian, Gay, Bisexual, and Transgender; LTM = Last Twelve Months; M&A = Mergers & Acquisitions; MSCI = Morgan Stanley Capital International; NAB = Neue Aargauer Bank; NGO = Non-governmental organization; NII = Net interest income; NNA = Net new assets; NPA = Non-performing assets; o/w = of which; OpRisk = Operational Risk; p.a. = per annum; PACTA = Paris Agreement Capital Transition Assessment; PB = Private Banking; PC = Private Clients; PCL = Provision for credit losses; PCO = Private Credit Opportunities; PCR = Position & Client Risk; PE = Private Equity; PPP = Purchasing Power Parity; PTI = Pre-tax income; RE = Real Estate; RM = Relationship Manager(s); RMBS = Residential Mortgage-Backed Security; RoRC = Return on Regulatory Capital; RoTE = Return on Tangible Equity; RWA = Risk-weighted assets; SA-CCR = Standardized Approach to Counterparty Credit Risk; SASB = Sustainability Accounting Standards Board; S&T = Sales and Trading; SIX = Swiss Infrastructure and Exchange; SME = Small and Medium-Sized Enterprises; SoW = Share of Wallet; SP = Securitized Products; SRI = Sustainability, Research & Investment Solutions; SRU = Strategic Resolution Unit; SUB = Swiss Universal Bank; TBTF = Too big to fail; TBVPS = Tangible Book Value Per Share; TFCD = Task Force on Climate-related Financial Disclosures; (U)HNW = (Ultra) High Net Worth; (U)HNWI = (Ultra) High Net Worth Individuals; UN SDG = United Nations Sustainable Development Goals; VCs = Venture Capitalists; YoY = Year over year; YTD = Year to Date 
 

  
 

   David Mathers, Chief Financial OfficerDecember 15, 2020  Credit Suisse Investor Update 2020Financial perspectives   
 

 Disclaimer  2  December 15, 2020  This material does not purport to contain all of the information that you may wish to consider. This material is not to be relied upon as such or used in substitution for the exercise of independent judgment.Cautionary statement regarding forward-looking statementsThis presentation contains forward-looking statements that involve inherent risks and uncertainties, and we might not be able to achieve the predictions, forecasts, projections and other outcomes we describe or imply in forward-looking statements. A number of important factors could cause results to differ materially from the plans, targets, goals, expectations, estimates and intentions we express in these forward-looking statements, including those we identify in "Risk factors” in our Annual Report on Form 20-F for the fiscal year ended December 31, 2019, in “Credit Suisse – Risk factor” in our 1Q20 Financial Report published on May 7, 2020 and in the “Cautionary statement regarding forward-looking information" in our media release relating to the Investor Update published on December 15, 2020 and filed with the US Securities and Exchange Commission, and in other public filings and press releases. We do not intend to update these forward-looking statements. In particular, the terms “Estimate”, “Illustrative”, “Ambition”, “Objective”, “Outlook” and “Goal” are not intended to be viewed as targets or projections, nor are they considered to be Key Performance Indicators. All such estimates, illustrations, ambitions, objectives, outlooks and goals are subject to a large number of inherent risks, assumptions and uncertainties, many of which are completely outside of our control. These risks, assumptions and uncertainties include, but are not limited to, general market conditions, market volatility, interest rate volatility and levels, global and regional economic conditions, challenges and uncertainties resulting from the COVID-19 pandemic, political uncertainty, changes in tax policies, regulatory changes, changes in levels of client activity as a result of any of the foregoing and other factors. Accordingly, this information should not be relied on for any purpose. We do not intend to update these estimates, illustrations, ambitions, objectives, outlooks or goals. We may not achieve the benefits of our strategic initiativesWe may not achieve all of the expected benefits of our strategic initiatives. Factors beyond our control, including but not limited to the market and economic conditions (including macroeconomic and other challenges and uncertainties, for example, resulting from the COVID-19 pandemic), changes in laws, rules or regulations and other challenges discussed in our public filings, could limit our ability to achieve some or all of the expected benefits of these initiatives. Estimates and assumptionsIn preparing this presentation, management has made estimates and assumptions that affect the numbers presented. Actual results may differ. Annualized numbers do not take into account variations in operating results, seasonality and other factors and may not be indicative of actual, full-year results. Figures throughout this presentation may also be subject to rounding adjustments. All opinions and views constitute judgments as of the date of writing without regard to the date on which the reader may receive or access the information. This information is subject to change at any time without notice and we do not intend to update this information. RestatementAs of 3Q20, financial information reflects the new divisional reporting structure and management responsibilities announced on July 30, 2020 and updates to certain calculations and allocations. Prior periods have been restated to conform to the current presentation. In light of the restructuring announced July 30, 2020 and several significant items impacting results in prior periods, we intend to focus on adjusted numbers, excluding significant items in our discussion of results until the restructuring is completed.Cautionary statements relating to interim financial informationThis presentation contains certain unaudited interim financial information. This information has been derived from management accounts, is preliminary in nature, does not reflect the complete results of the fourth quarter of 2020 or the full year 2020 and is subject to change, including as a result of any normal quarterly or yearly adjustments in relation to the financial statements. This information has not been subject to any review by our independent registered public accounting firm. There can be no assurance that the final results for these periods will not differ from these preliminary results, and any such differences could be material. Quarterly financial results for the fourth quarter of 2020 and full year 2020 will be included in our 4Q20 Earnings Release and our 2020 Annual Report. These interim results of operations are not necessarily indicative of the results to be achieved for the remainder of 2020. Statement regarding non-GAAP financial measuresThis presentation also contains non-GAAP financial measures, including results excluding certain items included in our reported results, return on regulatory capital and return on tangible equity and tangible book value per share (which are both based on tangible shareholders’ equity). Further details and information needed to reconcile such non-GAAP financial measures to the most directly comparable measures under US GAAP can be found in the Appendix of the CEO and CFO Investor Update presentations, published on December 15, 2020, which are both available on our website at www.credit-suisse.com.Our estimates, ambitions, objectives and targets often include metrics that are non-GAAP financial measures and are unaudited. A reconciliation of the estimates, ambitions, objectives and targets to the nearest GAAP measures is unavailable without unreasonable efforts. Results excluding certain items included in our reported results do not include items such as goodwill impairment, major litigation provisions, real estate gains, impacts from foreign exchange and other items included in our reported results, all of which are unavailable on a prospective basis. Return on Tangible Equity is based on tangible shareholders' equity, a non-GAAP financial measure also known as tangible book value, which is calculated by deducting goodwill and other intangible assets from total shareholders' equity as presented in our balance sheet, both of which are unavailable on a prospective basis. Tangible book value per share excludes the impact of any dividends paid during the performance period, share buybacks, own credit movements, foreign exchange rate movements and pension-related impacts, all of which are unavailable on a prospective basis. Return on regulatory capital (a non-GAAP financial measure) is calculated using income/(loss) after tax and assumes a tax rate of 25% and capital allocated based on the average of 10% of average risk-weighted assets and 3.5% of average leverage exposure; the essential components of this calculation are unavailable on a prospective basis. Such estimates, ambitions, objectives and targets are calculated in a manner that is consistent with the accounting policies applied by us in preparing our financial statements.Statement regarding capital, liquidity and leverageCredit Suisse is subject to the Basel III framework, as implemented in Switzerland, as well as Swiss legislation and regulations for systemically important banks (Swiss Requirements), which include capital, liquidity, leverage and large exposure requirements and rules for emergency plans designed to maintain systemically relevant functions in the event of threatened insolvency. Credit Suisse has adopted the Bank for International Settlements (BIS) leverage ratio framework, as issued by the Basel Committee on Banking Supervision (BCBS) and implemented in Switzerland by the Swiss Financial Market Supervisory Authority FINMA. References to phase-in and look-through included herein refer to Basel III capital requirements and Swiss Requirements. Phase-in reflects that, for the years 2014-2018, there was a five-year (20% per annum) phase-in of goodwill, other intangible assets and other capital deductions (e.g., certain deferred tax assets) and a phase-out of an adjustment for the accounting treatment of pension plans. For the years 2013-2022, there is a phase-out of certain capital instruments. Look-through assumes the full phase-in of goodwill and other intangible assets and other regulatory adjustments and the phase-out of certain capital instruments.Unless otherwise noted, leverage exposure is based on the BIS leverage ratio framework and consists of period-end balance sheet assets and prescribed regulatory adjustments. The tier 1 leverage ratio and CET1 leverage ratio are calculated as BIS tier 1 capital and CET1 capital, respectively, divided by period-end leverage exposure. Swiss leverage ratios are measured on the same period-end basis as the leverage exposure for the BIS leverage ratio. Unless otherwise noted, for periods in 2020, leverage exposure excludes cash held at central banks, after adjusting for the dividends paid in 2020.SourcesCertain material in this presentation has been prepared by Credit Suisse on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. Credit Suisse has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness or reliability of such information. 
 

   3  December 15, 2020  Update on Financials  Capital distribution  Review of progress during 2020  2  1  Our financial ambitions in 2021 and beyond  3 
 

   4  December 15, 2020  Strong YoY development of underlying results in 9M20    RoTE‡~10%9M20  Adjusted pre-tax income excl. significant items; in CHF mn  1Q20  1Q19  2Q20  2Q19  3Q20  3Q19  Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix ‡ RoTE is a non-GAAP financial measure, see Appendix  (12)%  +16%  +29%  Provision for credit lossesin CHF mn 
 

   5  December 15, 2020  We continue to benefit from the growth of our WM franchise and the integration with our investment banking capabilities  Note. 9M20 reported results include a gain related to the equity investment revaluation of Pfandbriefbank; 9M19 and 9M20 reported results include gains related to the transfer of the InvestLab fund platform to Allfunds Group 1 Includes ‘Other revenues’ of CHF 357 mn 2 Includes ‘Other revenues’ of CHF 168 mn 3 At constant average 9M19 FX rates. Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix 4 Refers to adjusted results excluding significant items. Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix 5 Includes net revenues from the Investment Bank, APAC advisory and underwriting as well as M&A, DCM and ECM revenues in SUB C&IC 6 Includes capital markets revenues and advisory and other fees in IB, APAC and SUB 7 Includes ‘Other revenues’ of USD 33 mn 8 Includes ‘Other revenues’ of USD (255) mn    7,4921  Net interestincome  Recurring commissions & fees  Transaction and performance-based  7,4492  9M20 vs. 9M19  -  (6)%  +11%  (1)%  +3%  (1)%  +17%  Underlying4(at FXC3)  Reported  +6%  (+4% FXC3)  Wealth Management net revenuesin CHF mn  6,5017  Fixed IncomeSales & Trading  EquitySales & Trading  Capital Markets & Advisory6  7,7728  Global investment banking5 revenuesin USD mn  +35%  +14%  +19%  +20%  9M20 vs. 9M19  Reported 
 

   6  December 15, 2020  9M20 significantly impacted by elevated provisions forcredit losses as a result of COVID-19  Allowance for credit losses (ACL)1in CHF mn  1 Includes the allowance for credit losses on financial assets held at amortized cost and provisions for off-balance sheet credit exposures 2 Impact of CECL adoption on January 1, 2020 excluding impact from fair value election 3 Includes net write-offs of CHF (184) mn, FX translation impact and other adjustment items of CHF (64) mn, including CECL impact of CHF (35) mn, and provision for interest of CHF 27 mn  1     1,223  Non-specificprovisions  Specificprovisions  CECL adoption impact2  End-4Q19      Provision for credit losses – Specific provisions      Provision for credit losses – CECL    958  1,960  3  1  
 

   7  December 15, 2020  Our loan book is highly collateralized with a majorityoriginated in Switzerland  CHF 293 bn  Group gross loans by measurement approach – 3Q20  SUB share of Group gross loans – 3Q20  CHF 293 bn  Held at amortized cost – collateralizedHeld at amortized cost – uncollateralizedHeld at fair value          PCL/avg. loan ratio – 2006 to 9M20 average1  NPA/loan ratio – 2006 to 9M20 average6  2  5  4  3    2  5  4  3  Source: Bloomberg, Company filings1 Provision for credit losses as % of average gross loans 2 Includes Banque Cantonale Vaudoise (only full year and half year data), Credit Suisse, UBS 3 Includes Bank of America, Citigroup, JP Morgan, Wells Fargo 4 Includes Barclays, Lloyds, RBS 5 Includes ABN Amro (starting from 2009), BBVA, BNP Paribas, Commerzbank, Crédit Agricole, Deutsche Bank, Erste Group, ING Group, Intesa Sanpaolo, KBC, Nordea, Santander, Société Générale, Unicredit 6 Non-performing assets as % of gross loans  
 

   8  December 15, 2020  Credit Suisse’s comparative reserves against wholesale exposures of international peers  Source: Company filings Note: Ratios based on local currency 1 Includes specific and portfolio based allowances for credit losses as % of gross loans for wholesale businesses. CS includes the Investment Bank. Peers include Bank of America, Barclays, Citigroup, Goldman Sachs and JP Morgan. Bank of America includes Commercial, Barclays includes Wholesale International, Citigroup includes Corporate, Goldman Sachs includes all excl. Consumer & Wealth Management and JP Morgan includes Wholesale  Wholesale – Allowance for loan losses as % of loans1 (excluding fair value and held-for-sale loans)   
 

   9  December 15, 2020  Economic uncertainty resulted in the appreciation of our reporting currency, which adversely impacted our 9M20 results  Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix 1 Total expenses include provisions for credit losses in addition to operating expenses 2 At constant average 9M19 FX rates  9M20 adjusted net revenuesexcluding significant items, in CHF bn  Net revenues  Total expenses1  9M20 reported currency mixin %  9M20 adjusted pre-provision profitexcluding significant items, in CHF bn  2  2  9M20 adjusted pre-tax incomeexcluding significant items, in CHF bn  2  YoY :  +11%  +6%  +39%  +33%  +16%  +10% 
 

   10  December 15, 2020  Strengthened CET1 ratio      CET1 ratio in %  1  4  1 Includes impact from CET1 relevant taxes 2 Includes impacts from internal model and parameter updates 3 Includes impacts from other regulatory CET1 adjustments and FX hedging costs 4 Includes impacts from external methodology and policy changes and external model and parameter updates 5 Subject to market and economic conditions  Dividend accruals and CHF 325 mn share buybacks executed up to March 13, 2020  Intend to maintain a CET1 ratio of at least 12.5% for at least the first half of 20215Expect that 4Q20 CET1 ratio will reflect both the York impairment and an updated assessment of RMBS-related provisionsWe continue to accrue for a dividend for 2020 in line with our guidance of at least 5% growth per annum; CHF 574 mn accrued in the first nine months of 2020Expect ~CHF 3 bn of RWA inflation in 4Q20 due to external methodology changes (mainly from the phase-in of SA-CCR)  2  3 
 

   11  December 15, 2020  Fourth quarter outlook  Return on tangible equity‡based on CHF  Expect the usual seasonality in the fourth quarterIn addition, we expect both the York impairment (~USD 450 mn) and an increase in RMBS-related provisions to impact our 4Q20 results, as announced on November 24 and December 1, 2020, respectively  Note: Estimates and assumptions are based on currently available information and beliefs, expectations and opinions of management and include all known facts and decisions as of December 15, 2020. Actual results may differ ‡ RoTE is a non-GAAP financial measure, see Appendix 1 Based on Consensus Summary published by Credit Suisse Group on October 21, 2020 and available on the Credit Suisse website. Consensus data is used solely for illustrative purposes. Actual results may differ significantly. Does not reflect expected post-tax impact from the York impairment in 4Q20 and still to be determined RMBS-related provisions 2 Reflects expected post-tax impact from the York impairment in 4Q20, based on management's estimate of expected impact to consensus figure. Does not reflect expected still to be determined 4Q20 RMBS-related provisions  Net income attr. to shareholders    2.0    3.4    3.0    3.4  in CHF bn  Illustrative net income, after expected York impairment  ~3.1  1  2  Before York impairment and an updated assessment of RMBS-related provisions  1    York  2  Illustrative 
 

   12  December 15, 2020  Update on Financials  Capital distribution  Review of progress during 2020  2  1  Our financial ambitions in 2021 and beyond  3 
 

   13  December 15, 2020  We have a clear strategy to achieve our medium-term RoTE ambition of 10-12%  Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix † RoRC is a non-GAAP financial measure, see Appendix ‡ RoTE is a non-GAAP financial measure, see Appendix 1 Based on US dollar denominated numbers 2 Excluding any structured notes volatility 3 Based on the average of 10% of RWA and 3.5% of leverage exposure from Group total (Group leverage exposure without the temporary exclusion of cash held at central banks) 4 In a normalized environment, subject to market and economic conditions  9M20 LTM adjusted excl. significant items  Medium-term ambition  Investment Bank capital utilization at33% of Group total3 as of 3Q20  9M20 LTM RoTE‡ of 9.5%  Investment Bank capital utilization ~1/3 of Group total3  10-12% medium-term RoTE ‡ ambition4  RoRC†  RoRC†  Wealth Management-related  Wealth Management-related  Investment Bank  Investment Bank  Corporate Center pre-tax loss <CHF 1.0 bn2  Corporate Center pre-tax loss, adjustments & significant items  1  1 
 

   14  December 15, 2020  Reverse the 2020 de-leveraging with increased financing across our Wealth Management businesses  Lending growth1YoY based on CHF, excluding estimated cumulative FX impact    Mid-to-highsingle digit  Focus on key Strategic Clients with existing relationships across SUB, IWM and APACSelectively expand lending relationship with UHNW and entrepreneur clientsMaintain balanced origination across standard Lombard and structured lending Focus on integrated solution delivery, leveraging the International Financing Group and APAC Strategic Products as one-stop-shop solution providerInstitutionalize Lombard lending by making it a core part of the investment process and enhancing the use of data analyticsFurther increase capital velocity via GTS ‘originate and distribute’ model  1 Reflects net loans for SUB PC, IWM PB and APAC, based on management data, estimates and assumptions  2015-19 CAGR: ~4.5%    Medium-termambition 
 

   15  December 15, 2020  Build our bank for entrepreneurs, growing lending, assets under management and custody assets  Client Business Volume growth(AuM, custody assets and net loans)CAGR, excluding estimated cumulative FX impact  Mid-to-highsingle digit  Deepen share of wallet with key Strategic Clients based on integrated advisory and institutional-style solutionsSelectively extend Strategic Clients listBroaden onshore footprint to tap into fast growing markets, notably ChinaBuild scale by offering an analytics driven multi-channel advisory offering Build on recent strategic hires and team lift-outs across Brazil, LatAm, Russia, India and Greater ChinaSelectively add further senior relationship managers and bankers to our platform  Note: Relates to SUB PC, IWM PB and APAC, based on management data, estimates and assumptions  ~6.5%  Medium-termambition 
 

   16  December 15, 2020  Grow mandates leveraging our House View  Mandate penetration1  ~33%  Discretionary mandates have outperformed more than 2/3 of advisory client portfolios2Continue to grow mandate penetration by leveraging Credit Suisse House ViewDeepen penetration of UHNW mandates through bespoke Platinum discretionary solutions and new dedicated UHNW advisory solutionsFurther roll out sustainability mandatesRoll out Endowment-style mandates and further build out Private Equity inclusion in Platinum mandates  1 Relates to SUB PC, IWM PB and APAC 2 Performance of discretionary mandates versus non-discretionary client portfolios (3 years to September 2020) of PB clients in SUB, IWM and APAC that are booked in Switzerland  Medium-termambition 
 

   17  December 15, 2020  Capture opportunities in Private Markets  Distribution of Alternatives and PE feeder funds1in CHF bn, p.a.  5-7  ~3x  Grow our Alternatives penetration in client portfolios towards the Strategic Asset Allocation benchmark of our House ViewExpand strategic UHNW “gateway” for direct investments and AlternativesDrive equity and credit linked private solutions through GTSBuild on successful Alternatives Asset Management platform around our Credit, Private Equity, Real Estate and Private Fund Group franchisesLeverage our capital velocity platforms through both securitized transactions and fund- based solutions  1 Distribution of Private Equity and (Semi-) Liquid Alternatives fund solutions from SRI - Investment Solutions & Products to wealth management clients  Medium-termambition 
 

   18  December 15, 2020  WM collaboration is increasingly important for our IB  GTS revenues as % of IB revenues4 in USD terms  Structured Products penetration2 as % of AuM  3    Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix 1 Includes institutional-style solutions for Wealth Management clients 2 Reflects the share of Structured Products as percentage of AuM across UHNW, HNW and entry-HNW clients in SUB PC, IWM PB and APAC as well as External Asset Managers in SUB C&IC 3 2019 McKinsey private banking survey 4 Excludes GTS revenues reported within the WM-related divisions  WM-related revenues in collaboration with GTS1in USD terms  +32%            +48% 
 

     19  December 15, 2020  Expect more normal credit provisions in 2021, but with a wide range of possible outcomes  CECL  2010-9M20 Average1: 297  Provision for credit lossesin CHF mn  Specific provisions  578  958      Continued elevated specific provisions2  Lower CECL charges2  9M20  Note: Estimates and assumptions are based on currently available information and beliefs, expectations and opinions of management and include all known facts and decisions as of December 15, 2020. Actual results may differ 1 9M20 provision for credit losses has been annualized 2 Subject to market and economic conditions 3 Provision for credit losses related to loans held at amortized cost (annualized) as % of average gross loans held at amortized cost 4 For periods prior to 2019, non-restated numbers have been used. WM-related reflects the sum of SUB, IWM and APAC for the periods 2014 to 9M20 and reflects Private Banking & Wealth Management for the periods 2010 to 2013    Provision for credit losses ratio3in bps  o/w WM-related4  8  23  10  35  Avg.2010-9M20  8  9 
 

   20  December 15, 2020  Reinvigorated positive operating leverage  Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix. Growth percentages are calculated on the non-rounded results found in the Appendix  Pre-provision profit  Operating expenses  Net revenues  9M17  9M18  9M19  9M20  13.3  12.5  12.5  12.3  15.7  16.0  15.9  16.8  2.4  3.5  3.4  4.5  Group adjusted results excl. significant itemsin CHF bn  +2%  (1)%  +6%  (6)%  0%  (2)%  9M20 vs. 9M16  (14)%  +3.9 bn  +13%  0.6  9M16  14.2  14.9  +6%  (6)% 
 

   21  December 15, 2020  Continued focus on efficiency, including the savings from the 2020 restructuring  Illustrative developmentof 2021 adjusted operating expensesin CHF bn  ~16.5  ~(0.25)  ~15.9  Note: Results excluding items included in our reported results are non-GAAP financial measures. Estimates and assumptions are based on currently available information and beliefs, expectations and opinions of management and include all known facts and decisions as of December 15, 2020. Actual results may differ 1 Positive FX impact assuming no change in FX rates compared to current FX rates as of November 30, 2020        ~(0.1)  ~(0.2)  ~0.3 – 0.6  ~16.2 – 16.5  1 
 

   22  December 15, 2020  Our business strategy can deliver 10% RoTE in a more normal environment, but the scale of improvement in 2021 will depend on economic and credit conditions  Illustrative RoTE‡ developmentbased on CHF  2  3        ~210 bps  1  5  Improved returns from economic normalization  4  Potential FX drag of ~(20) bps6  Before York impairment and an updated assessment of RMBS-related provisions  Note: Estimates and assumptions are based on currently available information and beliefs, expectations and opinions of management and include all known facts and decisions as of December 15, 2020. Actual results may differ ‡ RoTE is a non-GAAP financial measure, see Appendix 1 Based on Consensus Summary published by Credit Suisse Group on October 21, 2020 and available on the Credit Suisse website. Consensus data is used solely for illustrative purposes. Actual results may differ significantly. Does not reflect expected post-tax impact from the York impairment in 4Q20 and still to be determined RMBS-related provisions 2 Includes PTI impact of CHF 268 mn from the gain related to the second tranche of the InvestLab transfer and CHF 134 mn from the gain related to Pfandbriefbank in 2020 3 Normalized tax rate assumption for 2021 of 25% 4 Includes gross cost savings, certain reinvestments and other cost adjustments 5 Assumes normalized provision for credit losses based on average annual provision for credit losses from 2015-2019 vs. 2020 consensus 6 Assuming no change from FX rates as of November 30, 2020 
 

   23  December 15, 2020  Update on Financials  Capital distribution  Review of progress during 2020  2  1  Our financial ambitions in 2021 and beyond  3 
 

   24  December 15, 2020  Expected impact of regulatory RWA inflation in 2020 and beyond  1 Includes impacts from the phase-in of Basel III reforms, external methodology and policy changes and external model and parameter updates 2 Estimates and assumptions are based on currently available information and beliefs, expectations and opinions of management and include all known facts and decisions as of December 15, 2020. Actual results may differ  SA-CCR/IMMEquity Investmentsin FundsCentral Counterparties  1  not significant  Implementation of FRTB expected to be aligned to the EU timetable, implying a start on January 1, 2024Future RWA uplift estimated to be ~CHF 15-20 bn from FRTB and ~CHF 10 bn from FRTB CVATwo other regulatory changes are also to be expected at this time:Adoption of reduced IRB by FINMA, reducing the use of advanced models and/or including input floors; estimated impact <CHF 5 bnRemoval of advanced models for OpRisk and replacement with a standardized approach; estimated impact <CHF 5 bnThe estimated split across all of these changes totals ~CHF 15 bn for the IB, ~CHF 15 bn for the three WM-related divisions and less than CHF 10 bn for the Corporate CenterExpect CET1 ratio post Basel III reforms in 2024 of 11-12%, subject to risk and stress scenarios at that time  Expected RWA increase from Basel III reforms & other external methodology changes2in CHF bn  ~15-20  FRTB  FRTB CVA  ~10  ~25-30 
 

   25  December 15, 2020  Risk density expected to be ~36% post implementation of FRTB, exceeding the 35% used to calibrate the Swiss TBTF framework  Note: Estimates and assumptions are based on currently available information and beliefs, expectations and opinions of management and include all known facts and decisions as of December 15, 2020. Actual results may differ 1 Leverage exposure without the temporary exclusion of cash held at central banks  Risk densityRisk weighted assets / Leverage exposure1     
 

   26  December 15, 2020  Summary of financial ambitions  1 Subject to market and economic conditions    Financial ambitions  Expect adjusted operating expenses of CHF 16.2-16.5 bn for 2021, reducing expenses through the restructuring measures announced in July 2020 and ongoing productivity improvements, enabling the funding of investments of up to CHF 600 mn, primarily in Wealth Management and in China  Operate with a CET1 ratio of at least 12.5% and a Tier 1 ratio in excess of 17.5% for at least the first half of 2021 given the ongoing COVID-19 pandemic  Continue to accrue for at least 5% dividend growth p.a., including with respect to the planned 2020 dividend compared to CHF 0.2776 per share paid this year  Intend to restart share buybacks in January 2021 of up to CHF 1.5 bn, with at least CHF 1.0 bn expected for the full year1  Aim to increase the WM-related pre-tax income to CHF 5.0-5.5 bn in 2023 supports medium-term ambition of an RoTE of 10-12% 
 

 Appendix  27  December 15, 2020 
 

   28  December 15, 2020  Wealth management financials in USD  Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see Appendix 1 Based on CHF figures converted into USD at average exchange rates of 0.9961 for 9M19 and 0.9456 for 9M20. Spot rate of 0.9691 applied to 4Q19 AuM for NNA growth rate calculations 2 Includes SUB PC, IWM PB and APAC  in USD mn1  SUB PC        IWM PB        APAC        Total WM2        9M20  9M19  Δ 9M19    9M20  9M19  Δ 9M19    9M20  9M19  Δ 9M19    9M20  9M19  Δ 9M19  Adj. net revenues excl. significant items  2,296  2,109  9%    2,917  2,862  2%    2,481  2,190  13%    7,693  7,161  7%  o/w Net interest income  1,281  1,171  9%    1,016  1,055  (4)%    878  791  11%    3,175  3,017  5%  o/w Recurring commissions and fees  615  616  (0)%    887  889  (0)%    274  285  (4)%    1,777  1,791  (1)%  o/w Transaction-based revenues  406  323  26%    1,015  920  10%    1,327  1,112  19%    2,748  2,355  17%                                  NNA growth rate (annualized)  (2)%        5%        6%        3%     
 

 29  Reconciliation of adjustment items (1/6)  Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures.  December 15, 2020    Group in CHF mn                                        3Q20  2Q20  1Q20  4Q19  3Q19  2Q19  1Q19  9M20  9M19  9M18  9M17  9M16  9M15  2019  2018  2017  2016  2015  2014  Net revenues reported  5,198  6,194  5,776  6,190  5,326  5,581  5,387  17,168  16,294  16,119  15,711  15,142  19,587  22,484  20,920  20,900  20,323  23,797  26,242  FVoD  -  -  -  -  -  -  -  -  -  -  -  -  (995)  -  -  -  -  (298)  (543)  Real estate gains  -  -  -  (146)  -  (75)  (30)  -  (105)  (16)  -  (346)  (23)  (251)  (28)  -  (424)  (95)  (414)  (Gains)/losses on business sales  -  -  -  2  -  -  -  -  -  (68)  (15)  56  -  2  (71)  13  58  (34)  (101)  Net revenues adjusted  5,198  6,194  5,776  6,046  5,326  5,506  5,357  17,168  16,189  16,035  15,696  14,852  18,569  22,235  20,821  20,913  19,957  23,370  25,184  o/w related to InvestLab transfer  -  -  268  -  327  -  -  268  327  -  -  -  -  327  -  -  -  -  -  o/w related to SIX revaluation  -  -  -  498  -  -  -  -  -  -  -  -  -  498  -  -  -  -  -  o/w Pfandbriefbank gain  -  134  -  -  -  -  -  134  -  -  -  -  -  -  -  -  -  -  -  Net revenues adj. excl. significant items  5,198  6,060  5,508  5,548  4,999  5,506  5,357  16,766  15,862  16,035  15,696  14,852  18,569  21,410  20,821  20,913  19,957  23,370  25,184  Provision for credit losses  94  296  568  146  72  25  81  958  178  186  167  177  191  324  245  210  252  324  186  Total operating expenses reported  4,301  4,347  4,007  4,830  4,112  4,254  4,244  12,655  12,610  13,156  13,892  15,028  15,377  17,440  17,303  18,897  22,337  25,895  22,429  Goodwill impairment  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  (3,797)  -  Restructuring expenses  (107)  -  -  -  -  -  -  (107)  -  (490)  (318)  (491)  -  -  (626)  (455)  (540)  (355)  -  Major litigation provisions  (152)  (61)  (18)  (326)  (28)  (29)  (6)  (231)  (63)  (162)  (238)  (306)  (257)  (389)  (244)  (493)  (2,707)  (820)  (2,436)  Expenses related to real estate disposals  (25)  (3)  5  (57)  -  (16)  (35)  (23)  (51)  -  -  -  -  (108)  -  -  -  -  -  Expenses related to business sales  -  -  -  -  -  -  -  -  -  (3)  -  -  -  -  (51)  (8)  -  -  -  Total operating expenses adjusted  4,017  4,283  3,994  4,447  4,084  4,209  4,203  12,294  12,496  12,501  13,336  14,231  15,120  16,943  16,382  17,941  19,090  20,923  19,993  Pre-tax income/(loss) reported  803  1,551  1,201  1,214  1,142  1,302  1,062  3,555  3,506  2,777  1,652  (63)  4,019  4,720  3,372  1,793  (2,266)  (2,422)  3,627  Total adjustments and significant items  284  (70)  (255)  (259)  (299)  (30)  11  (41)  (318)  571  541  507  (761)  (577)  822  969  2,881  4,545  1,378  Pre-tax income/(loss) adj. excl. significant items  1,087  1,481  946  955  843  1,272  1,073  3,514  3,188  3,348  2,193  444  3,258  4,143  4,194  2,762  615  2,123  5,005  Pre-provision profit/(loss) adj. excl. significant items  1,181  1,777  1,514  1,101  915  1,297  1,154  4,472  3,366  3,534  2,360  621  3,449  4,467  4,439  2,972  867  2,447  5,191 
 

 30  Reconciliation of adjustment items (2/6)  December 15, 2020    SUB in CHF mn      SUB PC in CHF mn      SUB C&IC in CHF mn      IWM in CHF mn      IWM PB in CHF mn      IWM AM in CHF mn        LTM1  9M20  9M19  LTM1  9M20  9M19  LTM1  9M20  9M19  LTM1  9M20  9M19  LTM1  9M20  9M19  LTM1  9M20  9M19  Net revenues reported  5,956  4,222  4,171  3,273  2,305  2,218  2,683  1,917  1,953  5,521  3,885  4,180  3,959  2,773  2,995  1,562  1,112  1,185  Real estate gains  (106)  -  (117)  (104)  -  (117)  (2)  -  -  (32)  -  (13)  (32)  -  (13)  -  -  -  (Gains)/losses on business sales  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  Net revenues adjusted  5,850  4,222  4,054  3,169  2,305  2,101  2,681  1,917  1,953  5,489  3,885  4,167  3,927  2,773  2,982  1,562  1,112  1,185  o/w related to InvestLab transfer  25  25  98  -  -  -  25  25  98  218  218  131  15  15  131  203  203  -  o/w related to SIX revaluation  306  -  -  149  -  -  157  -  -  192  -  -  192  -  -  -  -  -  o/w Pfandbriefbank gain  134  134  -  134  134  -  -  -  -  -  -  -  -  -  -  -  -  -  Net revenues adj. excl. significant items  5,385  4,063  3,956  2,886  2,171  2,101  2,499  1,892  1,855  5,079  3,667  4,036  3,720  2,758  2,851  1,359  909  1,185  Provision for credit losses  247  204  66  56  45  35  191  159  31  102  85  32  96  79  31  6  6  1  Total operating expenses reported  3,225  2,401  2,399  1,920  1,437  1,375  1,305  964  1,024  3,725  2,736  2,713  2,574  1,896  1,869  1,151  840  844  Restructuring expenses  (41)  (41)  -  (36)  (36)  -  (5)  (5)  -  (29)  (29)  -  (16)  (16)  -  (13)  (13)  -  Major litigation provisions  (1)  (1)  (3)  -  -  -  (1)  (1)  (3)  15  12  27  15  12  27  -  -  -  Expenses related to real estate disposals  (2)  -  (10)  (1)  -  (7)  (1)  -  (3)  (12)  (3)  (12)  (9)  (2)  (10)  (3)  (1)  (2)  Expenses related to business sales  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  Total operating expenses adjusted  3,181  2,359  2,386  1,883  1,401  1,368  1,298  958  1,018  3,699  2,716  2,728  2,564  1,890  1,886  1,135  826  842  Pre-tax income/(loss) reported  2,484  1,617  1,706  1,297  823  808  1,187  794  898  1,694  1,064  1,435  1,289  798  1,095  405  266  340  Total adjustments and significant items  (527)  (117)  (202)  (350)  (98)  (110)  (177)  (19)  (92)  (416)  (198)  (159)  (229)  (9)  (161)  (187)  (189)  2  Pre-tax income/(loss) adj. excl. significant items  1,957  1,500  1,504  947  725  698  1,010  775  806  1,278  866  1,276  1,060  789  934  218  77  342  Pre-provision profit/(loss) adj. excl. significant items  2,204  1,704  1,570  1,003  770  733  1,201  934  837  1,380  951  1,308  1,156  868  965  224  83  343  1 9M20 LTM  Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures. 
 

 31  Reconciliation of adjustment items (3/6)  December 15, 2020    APAC in CHF mn      Total WM2 in CHF mn      WM-related3 in CHF mn      IB in USD mn                LTM1  9M20  9M19  LTM1  9M20  9M19  LTM1  9M20  9M19  LTM1  9M20  9M19  2019  2018  2017  2016  Net revenues reported  3,121  2,371  2,279  10,353  7,449  7,492  14,598  10,478  10,630  9,358  7,381  6,239  8,216  8,215  8,688  8,572  Real estate gains  -  -  -  (136)  -  (130)  (138)  -  (130)  (7)  -  -  (7)  -  -  -  (Gains)/losses on business sales  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  Net revenues adjusted  3,121  2,371  2,279  10,217  7,449  7,362  14,460  10,478  10,500  9,351  7,381  6,239  8,209  8,215  8,688  8,572  o/w related to InvestLab transfer  25  25  98  40  40  229  268  268  327  -  -  -  -        o/w related to SIX revaluation  -  -  -  341  -  -  498  -  -  -  -  -  -  -  -  -  o/w Pfandbriefbank gain  -  -  -  134  134  -  134  134  -  -  -  -  -  -  -  -  Net revenues adj. excl. significant items  3,096  2,346  2,181  9,702  7,275  7,133  13,560  10,076  10,173  9,351  7,381  6,239  8,209  8,215  8,688  8,572  Provision for credit losses  244  230  41  396  354  107  593  519  139  516  447  36  105  52  61  15  Total operating expenses reported  2,085  1,550  1,517  6,579  4,883  4,761  9,035  6,687  6,629  7,343  5,492  5,227  7,078  7,313  7,573  7,998  Restructuring expenses  (2)  (2)  -  (54)  (54)  -  (72)  (72)  -  (36)  (36)  -  -  (360)  (235)  (288)  Major litigation provisions  -  -  -  15  12  27  14  11  24  (25)  (25)  -  -  (12)  -  (7)  Expenses related to real estate disposals  -  -  -  (10)  (2)  (17)  (14)  (3)  (22)  (69)  (22)  (31)  (78)  -  -  -  Expenses related to business sales  -  -  -  -  -  -  -  -  -  -  -  -  -  -  (8)  -  Total operating expenses adjusted  2,083  1,548  1,517  6,530  4,839  4,771  8,963  6,623  6,631  7,213  5,409  5,196  7,000  6,941  7,330  7,703  Pre-tax income/(loss) reported  792  591  721  3,378  2,212  2,624  4,970  3,272  3,862  1,499  1,442  976  1,033  850  1,054  559  Total adjustments and significant items  (23)  (23)  (98)  (602)  (130)  (369)  (966)  (338)  (459)  123  83  31  71  372  243  295  Pre-tax income/(loss) adj. excl. significant items  769  568  623  2,776  2,082  2,255  4,004  2,934  3,403  1,622  1,525  1,007  1,104  1,222  1,297  854  Pre-provision profit/(loss) adj. excl. significant items  1,013  798  664  3,172  2,436  2,362  4,597  3,453  3,542  2,138  1,972  1,043  1,209  1,274  1,358  869  1 9M20 LTM 2 SUB PC, IWM PB and APAC 3 SUB, IWM and APAC  Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures. 
 

 32  Reconciliation of adjustment items (4/6)  December 15, 2020  Note: Figures at FXC are at constant average 9M19 FX rates 1 SUB PC, IWM PB and APAC        Total WM1 in CHF mn  9M20  9M19  Net revenues reported  7,449  7,492  o/w FX impact  (315)  -  Net revenues reported at FXC  7,764  7,492  o/w Real estate gains  -  130  o/w related to InvestLab transfer  40  229  o/w Pfandbriefbank gain  134  -  Net revenues adj. excl. significant items at FXC  7,590  7,133  Net interest income  3,002  3,005  o/w FX impact  (92)  -  Net interest income at FXC  3,094  3,005  Recurring commissions & fees  1,680  1,784  o/w FX impact  (83)  -  Recurring commissions & fees at FXC  1,763  1,784  Transaction-based revenues  2,599  2,346  o/w FX impact  (137)  -  Transaction-based revenues at FXC  2,736  2,346        Group in CHF mn  9M20  9M19  Net revenues adj. excl. significant items  16,766  15,862  o/w FX impact  (763)  -  Net revenues adj. excl. significant items at FXC  17,529  15,862  Provision for credit losses  958  178  o/w FX impact  (29)  -  Provision for credit losses at FXC  987  178  Total operating expenses adjusted  12,294  12,496  o/w FX impact  (557)  -  Total operating expenses adjusted at FXC  12,851  12,496  Pre-tax income/(loss) adj. excl. significant items  3,514  3,188  o/w FX impact  (177)  -  Pre-tax income/(loss) adj. excl. significant items at FXC  3,691  3,188  Pre-provision profit/(loss) adj. excl. significant items at FXC  4,678  3,366  Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures. 
 

 33  Reconciliation of adjustment items (5/6)  December 15, 2020    SUB in CHF mn        IWM in CHF mn        APAC in CHF mn        WM-related1 in CHF mn          2019  2018  2017  2016  2019  2018  2017  2016  2019  2018  2017  2016  2019  2018  2017  2016  Net revenues reported  5,905  5,443  5,314  5,720  5,816  5,320  5,055  4,721  3,029  2,759  2,814  2,658  14,750  13,522  13,183  13,099  Real estate gains  (223)  (21)  -  (366)  (45)  (2)  -  (54)  -  -  -  -  (268)  (23)  -  (420)  (Gains)/losses on business sales  -  (37)  -  -  -  (55)  28  -  -  -  -  -  -  (92)  28  -  Net revenues adjusted  5,682  5,385  5,314  5,354  5,771  5,263  5,083  4,667  3,029  2,759  2,814  2,658  14,482  13,407  13,211  12,679  o/w related to InvestLab transfer  98  -  -  -  131  -  -  -  98  -  -  -  327  -  -  -  o/w related to SIX revaluation  306  -  -  -  192  -  -  -  -  -  -  -  498  -  -  -  o/w Pfandbriefbank gain  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  -  Net revenues adj. excl. significant items  5,278  5,385  5,314  5,354  5,448  5,263  5,083  4,667  2,931  2,759  2,814  2,658  13,657  13,407  13,211  12,679  Provision for credit losses  109  127  75  79  49  37  28  20  55  28  16  27  213  192  119  126  Total operating expenses reported  3,223  3,325  3,576  3,619  3,702  3,673  3,745  3,612  2,052  2,099  2,064  2,041  8,977  9,097  9,385  9,272  Restructuring expenses  -  (101)  (59)  (60)  -  (115)  (70)  (54)  -  (37)  (25)  (17)  -  (253)  (154)  (131)  Major litigation provisions  (3)  (37)  (49)  (19)  30  -  (48)  12  -  (79)  -  -  27  (116)  (97)  (7)  Expenses related to real estate disposals  (12)  -  -  -  (21)  -  -  -  -  -  -  -  (33)  -  -  -  Expenses related to business sales  -  -  -  -  -  (47)  -  -  -  -  -  -  -  (47)  -  -  Total operating expenses adjusted  3,208  3,187  3,468  3,540  3,711  3,511  3,627  3,570  2,052  1,983  2,039  2,024  8,971  8,681  9,134  9,134  Pre-tax income/(loss) reported  2,573  1,991  1,663  2,022  2,065  1,610  1,282  1,089  922  632  734  590  5,560  4,233  3,679  3,701  Total adjustments and significant items  (612)  80  108  (287)  (377)  105  146  (12)  (98)  116  25  17  (1,087)  301  279  (282)  Pre-tax income/(loss) adj. excl. significant items  1,961  2,071  1,771  1,735  1,688  1,715  1,428  1,077  824  748  759  607  4,473  4,534  3,958  3,419  Pre-provision profit/(loss) adj. excl. significant items  2,070  2,198  1,846  1,814  1,737  1,752  1,456  1,097  879  776  775  634  4,686  4,726  4,077  3,545  1 SUB, IWM and APAC  Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures. 
 

 34  Reconciliation of adjustment items (6/6)  December 15, 2020  Note: CHF figures converted into USD at average exchange rates of 0.9961 for 9M19 and 0.9456 for 9M20 1 SUB PC, IWM PB and APAC  Results excluding items included in our reported results are non-GAAP financial measures. During the implementation of our strategy, we will measure the progress achieved by our underlying business performance. Management believes that such results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation to the most directly comparable US GAAP measures.    SUB PC in USD mn    IWM PB in USD mn    APAC in USD mn    Total WM1 in USD mn        9M20  9M19  9M20  9M19  9M20  9M19  9M20  9M19    Net revenues reported  2,438  2,227  2,932  3,007  2,507  2,288  7,877  7,521    Real estate gains  -  (117)  -  (13)  -  -  -  (131)    (Gains)/losses on business sales  -  -  -  -  -  -  -  -    Net revenues adjusted  2,438  2,109  2,932  2,994  2,507  2,288  7,877  7,391    o/w related to InvestLab transfer  -  -  16  132  26  98  42  230    o/w related to SIX revaluation  -  -  -  -  -  -  -  -    o/w Pfandbriefbank gain  142  -  -  -  -  -  142  -    Net revenues adj. excl. significant items  2,296  2,109  2,917  2,862  2,481  2,190  7,693  7,161   
 

   Notes (1/2)  35  December 15, 2020  General notesThroughout the presentation rounding differences may occurUnless otherwise noted, all CET1 capital, CET1 ratio, Tier 1 leverage ratio, risk-weighted assets and leverage exposure figures shown in this presentation are as of the end of the respective period and, for periods prior to 2019, on a “look-through” basisGross and net margins are shown in basis pointsGross margin = net revenues annualized / average AuM; net margin = pre-tax income annualized / average AuM. Net margin excluding certain significant items, as disclosed herein, is calculated excluding those items applying the same methodologyPTI margin = pre-tax income / net revenuesMandate penetration reflects advisory and discretionary mandate volumes as a percentage of AuM, excluding those from the external asset manager businessFX impact, unless otherwise noted, is calculated by converting the CHF amount of net revenues, provision for credit losses and operating expenses for 2020 back to the original currency on a monthly basis at the respective spot FX rate. The respective amounts are then converted back to CHF applying the average 2019 FX rate from the period against which the FX impact is measured. Average FX rates apply a straight line average of monthly FX rates for major currenciesWealth Management businesses include SUB PC, IWM PB and APAC and related figures refer to their combined resultsWealth Management-related businesses include SUB, IWM and APAC and related figures refer to their combined resultsPre-provision profit refers to pre-tax income excluding provision for credit losses Client Business Volume includes assets under management, custody assets and net loansBanking for the Investment Bank is defined as its capital markets and advisory franchisesSpecific notes† Prior to 3Q20, regulatory capital was calculated as the worst of 10% of RWA and 3.5% of leverage exposure and return on regulatory capital (a non-GAAP financial measure) was calculated using income / (loss) after tax and assumed a tax rate of 30%. In 3Q20, we updated our calculation approach, following which regulatory capital is calculated as the average of 10% of RWA and 3.5% of leverage exposure and return on regulatory capital (a non-GAAP financial measure) is calculated using income / (loss) after tax and assumes a tax rate of 30% for periods prior to 2020 and 25% from 2020 onwards. For periods in 2020, for purposes of calculating Group return on regulatory capital, leverage exposure excludes cash held at central banks, after adjusting for the dividend paid in 2Q20 and the planned dividend in 4Q20. For the Investment Bank division, return on regulatory capital is based on US dollar denominated numbers. Adjusted return on regulatory capital is calculated using adjusted results, applying the same methodology to calculate return on regulatory capital.‡ Return on tangible equity, a non-GAAP financial measure, is calculated as annualized net income attributable to shareholders divided by average tangible shareholders’ equity. Tangible shareholders’ equity, a non-GAAP financial measure, is calculated by deducting goodwill and other intangible assets from total shareholders’ equity as presented in our balance sheet. Tangible book value, a non-GAAP financial measure, is equal to tangible shareholders’ equity. Tangible book value per share, a non-GAAP financial measure, is calculated by dividing tangible shareholders' equity by total number of shares outstanding. Management believes that tangible shareholders’ equity/tangible book value, return on tangible equity and tangible book value per share are meaningful as they are measures used and relied upon by industry analysts and investors to assess valuations and capital adequacy.For end-4Q15, tangible shareholders’ equity excluded goodwill of CHF 4,808 mn and other intangible assets of CHF 196 mn from total shareholders’ equity of CHF 44,382 mn as presented in our balance sheet.For end-1Q16, tangible shareholders’ equity excluded goodwill of CHF 4,688 mn and other intangible assets of CHF 186 mn from total shareholders’ equity of CHF 44,997 mn as presented in our balance sheet.For end-2Q16, tangible shareholders’ equity excluded goodwill of CHF 4,745 mn and other intangible assets of CHF 191 mn from total shareholders’ equity of CHF 44,962 mn as presented in our balance sheet.For end-3Q16, tangible shareholders’ equity excluded goodwill of CHF 4,725 mn and other intangible assets of CHF 192 mn from total shareholders’ equity of CHF 44,276 mn as presented in our balance sheet.For end-4Q16, tangible shareholders’ equity excluded goodwill of CHF 4,913 mn and other intangible assets of CHF 213 mn from total shareholders’ equity of CHF 41,897 mn as presented in our balance sheet.For end-1Q17, tangible shareholders’ equity excluded goodwill of CHF 4,831 mn and other intangible assets of CHF 202 mn from total shareholders’ equity of CHF 41,702 mn as presented in our balance sheet.For end-2Q17, tangible shareholders’ equity excluded goodwill of CHF 4,673 mn and other intangible assets of CHF 195 mn from total shareholders’ equity of CHF 43,493 mn as presented in our balance sheet.For end-3Q17, tangible shareholders’ equity excluded goodwill of CHF 4,715 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 43,858 mn as presented in our balance sheet.For end-4Q17, tangible shareholders’ equity excluded goodwill of CHF 4,742 mn and other intangible assets of CHF 223 mn from total shareholders’ equity of CHF 41,902 mn as presented in our balance sheet.For end-1Q18, tangible shareholders’ equity excluded goodwill of CHF 4,667 mn and other intangible assets of CHF 212 mn from total shareholders’ equity of CHF 42,540 mn as presented in our balance sheet.For end-2Q18, tangible shareholders’ equity excluded goodwill of CHF 4,797 mn and other intangible assets of CHF 212 mn from total shareholders’ equity of CHF 43,470 mn as presented in our balance sheet.For end-3Q18, tangible shareholders’ equity excluded goodwill of CHF 4,736 mn and other intangible assets of CHF 214 mn from total shareholders’ equity of CHF 42,734 mn as presented in our balance sheet.For end-4Q18, tangible shareholders’ equity excluded goodwill of CHF 4,766 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 43,922 mn as presented in our balance sheet.For end-1Q19, tangible shareholders’ equity excluded goodwill of CHF 4,807 mn and other intangible assets of CHF 224 mn from total shareholders’ equity of CHF 43,825 mn as presented in our balance sheet. For end-2Q19, tangible shareholders’ equity excluded goodwill of CHF 4,731 mn and other intangible assets of CHF 216 mn from total shareholders’ equity of CHF 43,673 mn as presented in our balance sheet.For end-3Q19, tangible shareholders’ equity excluded goodwill of CHF 4,760 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 45,150 mn as presented in our balance sheet.For end-4Q19, tangible shareholders’ equity excluded goodwill of CHF 4,663 mn and other intangible assets of CHF 291 mn from total shareholders’ equity of CHF 43,644 mn as presented in our balance sheet. 
 

   Notes (2/2)  36  December 15, 2020  For end-1Q20, tangible shareholders’ equity excluded goodwill of CHF 4,604 mn and other intangible assets of CHF 279 mn from total shareholders’ equity of CHF 48,675 mn as presented in our balance sheet. For end-2Q20, tangible shareholders’ equity excluded goodwill of CHF 4,676 mn and other intangible assets of CHF 273 mn from total shareholders’ equity of CHF 46,535 mn as presented in our balance sheet.For end-3Q20, tangible shareholders’ equity excluded goodwill of CHF 4,577 mn and other intangible assets of CHF 256 mn from total shareholders’ equity of CHF 45,740 mn as presented in our balance sheet.   AbbreviationsABS = Asset Backed Securities; ACL = Allowance for credit losses; Adj. = Adjusted; AGM = Annual General Meeting; AI = Artificial Intelligence; AM = Asset Management; Ann. = Annualized; APAC = Asia Pacific; AuM = Assets under Management; Avg. = Average; BIS = Bank for International Settlements; BoD = Board of Directors; bps = basis points; CAGR = Compound Annual Growth Rate; CARMC = Capital Allocation & Risk Management Committee; C&IC = Corporate & Institutional Clients; CBV = Client Business Volume; CDS = Credit Default Swap; CECL = Current Expected Credit Losses; CET1 = Common Equity Tier 1; C&IC = Corporate and Institutional Clients; C/I = Cost/Income; CIG = Credit Investments Group; CIO = Chief Investment Officer; CLO = Collateralized Loan Obligation; Corp. Ctr. = Corporate Center; COVID-19 = Coronavirus disease 2019; CRCO = Chief Risk and Compliance Officer; CSO = Chief Sustainability Officer; CSR = Corporate Social Responsibility; CSX = Credit Suisse X; CVA = Credit Valuation Adjustment; DCM = Debt Capital Markets; DPB = Digital Private Banking; ECM = Equity Capital Markets; EM Credit = Emerging Market Credit; EMEA = Europe, Middle East & Africa; ESG = Environmental Social and Governance; ExB = Executive Board of Directors; Excl. = Excluding; FINMA = Swiss Financial Market Supervisory Authority; FRTB = Fundamental Review of the Trading Book; FVoD = Fair Value on own Debt; FX = Foreign Exchange; FXC = FX Constant; GAAP = Generally Accepted Accounting Principles; GDP = Gross Domestic Product; GRESB = Global ESG Benchmark for Real Assets; GTS = Global Trading Solutions; HY = High Yield; I&P = Investments & Partnerships; IB = Investment Bank; IBCM = Investment Banking & Capital Markets; ICBCCS = ICBC Credit Suisse Asset Management; IG = Investment Grade; ILS = Insurance-Linked Strategies; IMF = International Monetary Fund; IPO = Initial Public Offering; IS&P = Investment Solutions & Products; ITS = International Trading Solutions; IWM = International Wealth Management; L/S = Long/Short; Lev Fin = Leveraged Finance; LGBT = Lesbian, Gay, Bisexual, and Transgender; LTM = Last Twelve Months; M&A = Mergers & Acquisitions; MSCI = Morgan Stanley Capital International; NAB = Neue Aargauer Bank; NGO = Non-governmental organization; NII = Net interest income; NNA = Net new assets; NPA = Non-performing assets; o/w = of which; OpRisk = Operational Risk; p.a. = per annum; PACTA = Paris Agreement Capital Transition Assessment; PB = Private Banking; PC = Private Clients; PCL = Provision for credit losses; PCO = Private Credit Opportunities; PCR = Position & Client Risk; PE = Private Equity; PPP = Purchasing Power Parity; PTI = Pre-tax income; RE = Real Estate; RM = Relationship Manager(s); RMBS = Residential Mortgage-Backed Security; RoRC = Return on Regulatory Capital; RoTE = Return on Tangible Equity; RWA = Risk-weighted assets; SA-CCR = Standardized Approach to Counterparty Credit Risk; SASB = Sustainability Accounting Standards Board; S&T = Sales and Trading; SIX = Swiss Infrastructure and Exchange; SME = Small and Medium-Sized Enterprises; SoW = Share of Wallet; SP = Securitized Products; SRI = Sustainability, Research & Investment Solutions; SRU = Strategic Resolution Unit; SUB = Swiss Universal Bank; TBTF = Too big to fail; TBVPS = Tangible Book Value Per Share; TFCD = Task Force on Climate-related Financial Disclosures; (U)HNW = (Ultra) High Net Worth; (U)HNWI = (Ultra) High Net Worth Individuals; UN SDG = United Nations Sustainable Development Goals; VCs = Venture Capitalists; YoY = Year over year; YTD = Year to Date 
 

 December 15, 2020  37   
 

   Andre Helfenstein, CEO Swiss Universal BankHelman Sitohang, CEO Asia PacificPhilipp Wehle, CEO International Wealth ManagementDecember 15, 2020  Credit Suisse Investor Update 2020Accelerating growth in Wealth Management   
 

 Disclaimer  2  December 15, 2020  This material does not purport to contain all of the information that you may wish to consider. This material is not to be relied upon as such or used in substitution for the exercise of independent judgment.Cautionary statement regarding forward-looking statementsThis presentation contains forward-looking statements that involve inherent risks and uncertainties, and we might not be able to achieve the predictions, forecasts, projections and other outcomes we describe or imply in forward-looking statements. A number of important factors could cause results to differ materially from the plans, targets, goals, expectations, estimates and intentions we express in these forward-looking statements, including those we identify in "Risk factors” in our Annual Report on Form 20-F for the fiscal year ended December 31, 2019, in “Credit Suisse – Risk factor” in our 1Q20 Financial Report published on May 7, 2020 and in the “Cautionary statement regarding forward-looking information" in our media release relating to the Investor Update published on December 15, 2020 and filed with the US Securities and Exchange Commission, and in other public filings and press releases. We do not intend to update these forward-looking statements. In particular, the terms “Estimate”, “Illustrative”, “Ambition”, “Objective”, “Outlook” and “Goal” are not intended to be viewed as targets or projections, nor are they considered to be Key Performance Indicators. All such estimates, illustrations, ambitions, objectives, outlooks and goals are subject to a large number of inherent risks, assumptions and uncertainties, many of which are completely outside of our control. These risks, assumptions and uncertainties include, but are not limited to, general market conditions, market volatility, interest rate volatility and levels, global and regional economic conditions, challenges and uncertainties resulting from the COVID-19 pandemic, political uncertainty, changes in tax policies, regulatory changes, changes in levels of client activity as a result of any of the foregoing and other factors. Accordingly, this information should not be relied on for any purpose. We do not intend to update these estimates, illustrations, ambitions, objectives, outlooks or goals. We may not achieve the benefits of our strategic initiativesWe may not achieve all of the expected benefits of our strategic initiatives. Factors beyond our control, including but not limited to the market and economic conditions (including macroeconomic and other challenges and uncertainties, for example, resulting from the COVID-19 pandemic), changes in laws, rules or regulations and other challenges discussed in our public filings, could limit our ability to achieve some or all of the expected benefits of these initiatives. Estimates and assumptionsIn preparing this presentation, management has made estimates and assumptions that affect the numbers presented. Actual results may differ. Annualized numbers do not take into account variations in operating results, seasonality and other factors and may not be indicative of actual, full-year results. Figures throughout this presentation may also be subject to rounding adjustments. All opinions and views constitute judgments as of the date of writing without regard to the date on which the reader may receive or access the information. This information is subject to change at any time without notice and we do not intend to update this information. RestatementAs of 3Q20, financial information reflects the new divisional reporting structure and management responsibilities announced on July 30, 2020 and updates to certain calculations and allocations. Prior periods have been restated to conform to the current presentation. In light of the restructuring announced July 30, 2020 and several significant items impacting results in prior periods, we intend to focus on adjusted numbers, excluding significant items in our discussion of results until the restructuring is completed.Cautionary statements relating to interim financial informationThis presentation contains certain unaudited interim financial information. This information has been derived from management accounts, is preliminary in nature, does not reflect the complete results of the fourth quarter of 2020 or the full year 2020 and is subject to change, including as a result of any normal quarterly or yearly adjustments in relation to the financial statements. This information has not been subject to any review by our independent registered public accounting firm. There can be no assurance that the final results for these periods will not differ from these preliminary results, and any such differences could be material. Quarterly financial results for the fourth quarter of 2020 and full year 2020 will be included in our 4Q20 Earnings Release and our 2020 Annual Report. These interim results of operations are not necessarily indicative of the results to be achieved for the remainder of 2020. Statement regarding non-GAAP financial measuresThis presentation also contains non-GAAP financial measures, including results excluding certain items included in our reported results, return on regulatory capital and return on tangible equity and tangible book value per share (which are both based on tangible shareholders’ equity). Further details and information needed to reconcile such non-GAAP financial measures to the most directly comparable measures under US GAAP can be found in the Appendix of the CEO and CFO Investor Update presentations, published on December 15, 2020, which are both available on our website at www.credit-suisse.com.Our estimates, ambitions, objectives and targets often include metrics that are non-GAAP financial measures and are unaudited. A reconciliation of the estimates, ambitions, objectives and targets to the nearest GAAP measures is unavailable without unreasonable efforts. Results excluding certain items included in our reported results do not include items such as goodwill impairment, major litigation provisions, real estate gains, impacts from foreign exchange and other items included in our reported results, all of which are unavailable on a prospective basis. Return on Tangible Equity is based on tangible shareholders' equity, a non-GAAP financial measure also known as tangible book value, which is calculated by deducting goodwill and other intangible assets from total shareholders' equity as presented in our balance sheet, both of which are unavailable on a prospective basis. Tangible book value per share excludes the impact of any dividends paid during the performance period, share buybacks, own credit movements, foreign exchange rate movements and pension-related impacts, all of which are unavailable on a prospective basis. Return on regulatory capital (a non-GAAP financial measure) is calculated using income/(loss) after tax and assumes a tax rate of 25% and capital allocated based on the average of 10% of average risk-weighted assets and 3.5% of average leverage exposure; the essential components of this calculation are unavailable on a prospective basis. Such estimates, ambitions, objectives and targets are calculated in a manner that is consistent with the accounting policies applied by us in preparing our financial statements.Statement regarding capital, liquidity and leverageCredit Suisse is subject to the Basel III framework, as implemented in Switzerland, as well as Swiss legislation and regulations for systemically important banks (Swiss Requirements), which include capital, liquidity, leverage and large exposure requirements and rules for emergency plans designed to maintain systemically relevant functions in the event of threatened insolvency. Credit Suisse has adopted the Bank for International Settlements (BIS) leverage ratio framework, as issued by the Basel Committee on Banking Supervision (BCBS) and implemented in Switzerland by the Swiss Financial Market Supervisory Authority FINMA. References to phase-in and look-through included herein refer to Basel III capital requirements and Swiss Requirements. Phase-in reflects that, for the years 2014-2018, there was a five-year (20% per annum) phase-in of goodwill, other intangible assets and other capital deductions (e.g., certain deferred tax assets) and a phase-out of an adjustment for the accounting treatment of pension plans. For the years 2013-2022, there is a phase-out of certain capital instruments. Look-through assumes the full phase-in of goodwill and other intangible assets and other regulatory adjustments and the phase-out of certain capital instruments.Unless otherwise noted, leverage exposure is based on the BIS leverage ratio framework and consists of period-end balance sheet assets and prescribed regulatory adjustments. The tier 1 leverage ratio and CET1 leverage ratio are calculated as BIS tier 1 capital and CET1 capital, respectively, divided by period-end leverage exposure. Swiss leverage ratios are measured on the same period-end basis as the leverage exposure for the BIS leverage ratio. Unless otherwise noted, for periods in 2020, leverage exposure excludes cash held at central banks, after adjusting for the dividends paid in 2020.SourcesCertain material in this presentation has been prepared by Credit Suisse on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. Credit Suisse has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness or reliability of such information. 
 

   3  December 15, 2020  Accelerating growth in Wealth Management  † RoRC is a non-GAAP financial measure, see Appendix 1 Post dividends, share buybacks and potential impact from RWA methodology changes 2 Relates to ambitions for the combined results of SUB, IWM and APAC divisions  Our unique “Bank for Entrepreneurs” model is a differentiator Invest most of marginal capital generated1 into Wealth Management Sustainable investment solutions to be at the core of our offering Build on our successful collaboration with the Investment Bank and Asset ManagementOur business model is geared to deliver operating leverage  …drive our key initiatives…  Our core principles…    Deliver RoRC† of 20-25% in the medium-term2  …to deliver growth ambitions   Build on our Bank for Entrepreneurs  Enhance our financing solutions  Grow mandates leveraging our House View  Develop sustainable investing and financing solutions   1  2  3  5  Capture opportunities in Private Markets  4  Accelerate digital transformation  6  Extend collaboration with GTS and the Investment Bank  7  Deliver PTI of CHF 5.0-5.5 bn in 20232   
 

   4  December 15, 2020  SUB - Strategic Priorities  ‘High-tech’:Accelerate digitalization and streamline business model  Position as digital leader in retail and affluent business with newly launched digital offering CSXIntegration of NAB on track resulting in unified coverage, processes and offeringOptimize branch footprint while rolling out innovative new branch concept  ‘High-touch’: Drive business momentum and growth  Build on our leading positions in the ‘high-touch’ segment to outgrow the market with U/HNW, institutional and large corporate clientsDeliver the universal bank experience leveraging our Investment Bank and Asset Management capabilities and strong connectivity to GTSSelected RM hires and further build-out of competitive institutional platformDrive sustainability and Private Markets opportunities      Switzerland’s Best Bank(third consecutive year)  Switzerland's Best Investment Bank  Investment Bankingin Switzerland YTD3  #1  1 Part of the expected ~CHF 400-450 mn gross savings per annum from our restructuring program 2 SUB PC 3 Dealogic 2020 YTD as of December 11, 2020  CBV  NNA  Lending  Mid-single digit  SelectedAccolades          Medium-term ambition growth rates (p.a.)2  Grow above market in both ‘high-touch’ and ‘high-tech’ segmentsExpect to generate gross cost savings of ~CHF 100 mn per annum from 2022 onwards1Goal to further reduce cost/income ratio    Ambition    1-3%  Low-single digit  Switzerland’s Bank of the Year 
 

     5  December 15, 2020  IWM - Strategic Priorities  † RoRC is a non-GAAP financial measure, see Appendix 1 Emerging Markets ~7 to 12%, Western Europe ~4% CAGR 2020 to 2024; total financial wealth of households with >USD 1 mn wealth; Oliver Wyman2 Euromoney PB and Wealth Management Survey, Best PB services overall, 2015 to 2020 average 3 IWM PB  Best Bank for Wealth Management in Latin America  Excellence in Leadership in Western Europe  Best Bank for Wealth Management in Central and Eastern Europe  Best Private Banking Services overall in Middle East  A franchise with significant additional potential…  Strong Wealth Management growth in regions serviced by IWM1 Top 3 position across the regions in which we operate2Leading service model for UHNW clients (>60% of IWM PB AuM) based on our position as leading wealth manager with strong investment banking capabilities  …leveraging the relentless focus on our clients’ needs…  Thoroughly apply business segmentation based on client needsDeploy our newly created capabilities in Sustainable Client Solutions, International Financing Group and IB AdvisoryInvest into RM and solution specialist hiring across our growth regions  …andevolving our operating model  Drive digital transformation further, harmonize and upgrade platforms across onshore locationsFocus on operating efficiency to largely self-fund growth investments  SelectedAccolades            Ambition  Capture PB market growth for sustained revenue momentumDeliver annual cost/income ratio improvements, also capitalizing on expected ~CHF 80 mn gross cost savings in 2021Increase RoRC†, also by enhancing capital efficiency and capital velocity  CBV  NNA  Lending  Mid- to high- single digit        Medium-term ambition growth rates (p.a.)3  4-6%  High-single digit   
 

   6  December 15, 2020  APAC - Strategic Priorities  Invest in our leading country franchises to capture alpha, and continue long-term build out of China onshore capabilitiesGrow wealth-linked strategic solutions and distribution, including with GTS, SRI and Asset Management  Drive diversified growth and collaboration upside  Seek operational excellence  Improve our client experience with digitalization, data management and automationContinue to enhance our risk and controls to support our ambitions   Leverage our differentiated integrated model  Selectively broaden UHNW and Entrepreneur focus clients with strategic hires across the regionDeepen tailored product offering for growth in financings, managed solutions and Private Markets activities        1 Reflects net revenues of the APAC division and includes revenues related to the Asia Pacific region recognized in the Investment Bank and International Wealth Management 2 Dealogic 2020 YTD as of December 11, 2020 (APAC excl. Japan and onshore China among international banks)   Double digit  6-8%  Double digit  CBV  NNA  Lending      Grow APAC regional revenue contribution to Group from current ~20%1Benefit from higher capital deployment in wealth managementTop 3 rankings in wealth management and IBCM businesses    Ambition  Asia’s Best Bank for Wealth Management (3rd time in 5 years)  IBCM SoW for APeJ YTD2  Asia’s Best Bank for Investment Solutions  #3  Equity DerivativesHouse of the Year       Medium-term ambition growth rates (p.a.)    SelectedAccolades 
 

   7  December 15, 2020  Build on our Bank for Entrepreneurs  Business Volume  1  Lending growth  2  Mandate penetration  3  Private Markets  4  Sustainable solutions  5  Digital transformation  6  Our ambition  1 CAGR 2020 to 2024; total financial wealth of households with >USD 1 mn wealth; Oliver Wyman 2 Relates to SUB PC, IWM PB and APAC based on management data, estimates and assumptions 3 Relates to SUB PC, IWM PB and APAC    Client Business Volume growth2CAGR, excluding estimated cumulative FX impact  Key strategic actions  Build on recent strategic hires and team lift-outs across Brazil, LatAm, Russia, India and Greater ChinaSelectively add further senior relationship managers and bankers to our platform  Deepen share of wallet with key Strategic Clients based on integrated advisory and institutional-style solutionsSelectively extend Strategic Clients list  Strategic Clients  Relationship Managers      Broaden onshore footprint to tap into fast growing markets, notably China  (U)HNW clients  Build scale by offering an analytics driven multi-channel advisory offering  HNW / Affluent clients  Key theme: Global wealth pools are expected to continue to grow; +6% in Developed Markets and +11% in Emerging Markets per annum1  GTS and IB  7  2015 - 2019  Mid- to high- single digit  ~6.5%    Medium-term ambition  NNA growth3  ~4.5%  Mid-singledigit 
 

     8  December 15, 2020  Enhance our financing solutions  Business Volume  1  Lending growth  2  Mandate penetration  3  Private Markets  4  1 Reflects net loans for SUB PC, IWM PB and APAC and based on management data, estimates and assumptions 2 Provision for credit losses related to loans held at amortized cost (annualized) as % of average gross loans held at amortized cost 3 For the periods 2010-9M20, relates to SUB, IWM and APAC  Maintain balanced origination across standard Lombard and structured lendingFocus on integrated solution delivery leveraging the International Financing Group and APAC Strategic Products as one-stop-shop solution providerInstitutionalize Lombard lending by making it a core part of the investment process and enhance the use of data analytics  Focus on key Strategic Clients with existing relationships across SUB, IWM and APACSelectively expand lending relationship with UHNW and entrepreneur clients  Build on existing client base  Deliver seamless holistic client offering   Focus on capital velocity      Further increase capital velocity via GTS ‘originate and distribute’ model  Lending growth1CAGR, excluding estimated cumulative FX impact   Maintain rigorous credit standards  Our ambition  Key strategic actions  Key theme: Lower-for-longer interest rates increase attractiveness of financing solutions  Consistent with through-the-cycle <10 bps PCL ratio2,3      Sustainable solutions  5  Digital transformation  6  GTS and IB  7  ~4.5%  2015 - 2019  Medium-termambition  Mid- to high-single digit 
 

     9  December 15, 2020  Grow mandates leveraging our House View  Business Volume  1  Lending growth  2  Mandate penetration  3  Private Markets  4  Further roll out sustainability mandatesRoll out Endowment-style mandates and further build out Private Equity inclusion in Platinum mandates  Discretionary mandates have outperformed around 2/3 of advisory client portfolios1Continue to grow mandate penetration by leveraging Credit Suisse House View  Deepen penetration of UHNW mandates through bespoke Platinum discretionary solutions and new dedicated UHNW advisory solutions  Grow UHNW mandates  Innovate product suite  Promote House View      Key theme: Investors search for yield and alpha generating solutions  Our ambition  Key strategic actions  1 Performance of discretionary mandates versus non-discretionary client portfolios (3 years to September 2020) of PB clients in SUB, IWM and APAC that are booked in Switzerland 2 Relates to SUB PC, IWM PB and APAC  Mandate penetration2    Sustainable solutions  5  Digital transformation  6  GTS and IB  7        28%  3Q20  Medium-term ambition  2016  24%  ~33%   
 

     10  December 15, 2020  Capture opportunities in Private Markets  Business Volume  1  Lending growth  2  Mandate penetration  3  Private Markets  4  Distribution of Alternatives and PE feeder funds1in CHF bn, p.a.  Grow Alternativesfeeder funds  Expand bespoke UHNW solutions  EnhanceAsset Managementplatform        DevelopCorporate & Institutional solutions    Key theme: Accelerating shift from public to Private Markets and growing demand for Alternatives  Our ambition  Key strategic actions  Grow our Alternatives penetration in client portfolios towards the Strategic Asset Allocation benchmark of our House View  Expand strategic UHNW “gateway” for direct investments and AlternativesDrive equity and credit linked private solutions through GTS  Build on successful Alternatives Asset Management platform around our Credit, Private Equity, Real Estate and Private Fund Group franchises  Leverage our capital velocity platforms through both securitized transactions and fund-based solutions  Sustainable solutions  5  Digital transformation  6  GTS and IB  7  2018 - 2019  5-7  Medium-termambition    1 Distribution of Private Equity and (Semi-) Liquid Alternatives fund solutions from SRI - Investment Solutions & Products to wealth management clients  ~3x 
 

     11  December 15, 2020  Develop sustainable investing and financing solutions   Business Volume  1  Lending growth  2  Mandate penetration  3  Private Markets  4  Key theme: Game-changer in the importance of sustainability  Accelerate sustainable financing and support client transitionActive contribution in industry initiatives and standards  Grow sustainable mandates and investment productsIntegration of ESG factors in client portfolio reporting  Develop PrivateClient solutions  Innovate products and industry standards      Examples of sustainable solutions & partnerships  Key strategic actions  Sustainable solutions  5  Digital transformation  6  GTS and IB  7        Scale up ESG integration, active ownership and proxy votingRecently announced partnership with Equilibrium Capital to develop sustainable infrastructure and resource management solutions  Accelerate Asset Management shift to sustainability    A powerhouse in Swiss, European and Global Real Estate products – named global sector leader by GRESB  Covers five climate-related themes: water and the ocean; green energy; smart cities; food and agriculture; and health and inclusion  GTS structured notes with green use of issuance proceeds  Signatory of key industry standards for banking and investment products    IS&P Climate Focus Mandate 
 

         12  December 15, 2020  Accelerate digital transformation  Business Volume  1  Lending growth  2  Mandate penetration  3  Private Markets  4  Build on recently launched CSX offering, our full digital banking suite in one single app Focus on digital innovation and ecosystem partner-ships to continuously improve customer experience  97%  +220%  ~4,500  Continue to build on electronic trading solutions across asset classesExpand self-service capabilities as part of a full omni-channel digital service model  Leverage data analytics and AI to proactively deliver solutions to clients and empower relationship managersUse of data analytics to institutionalize Lombard lending and making it a core part of the investment process  Leverage data analytics for Wealth Management clients  Enhance digital product capabilities  Build on Digital Banking        ~50%  +125%  Key theme: Step-change in digitalization as COVID-19 accelerates changing client behavior  Sample metrics  Key strategic actions  ~30k  1 Private Banking International is a Business Area within IWM, catering to classic Private Banking clients domiciled in IWM markets and booked in Switzerland; metrics as per October 31, 2020 2 APAC Digital Private Banking offering, as of November 2020 3 Mobile sessions in % of total sessions incl. app and browser; includes the business areas Wealth Management Clients, Premium Clients and Direct Banking, as of November 2020 4 As of November 2020, includes all natural persons in the business areas Wealth Management Clients, Premium Clients and Direct Banking  Conversion rate of RM opportunities in IWM Private Banking International1  YoY increase in transaction-based revenues in online banking in IWM Private Banking International1  Digital onboardings (SUB private clients)4  APAC DPB users2  APAC DPB equity trading volume YoY2  Automated portfolio quality checks per month in APAC  63%+10 pp. YoY  Mobile sessions in % of total sessions (SUB private and small enterprise clients)3  Sustainable solutions  5  Digital transformation  6  GTS and IB  7   
 

         13  December 15, 2020  Extend collaboration with GTS and the Investment Bank  Business Volume  1  Lending growth  2  Mandate penetration  3  Private Markets  4  Key theme: Investors are looking for access to institutional-style solutions  Our ambition  Key strategic actions  Structured Products penetration1as % of AuM  Leverage #1 position in M&A advisory and ECM4  SUB  APAC      Leverage Top 3 IBCM positions5  IWM    Grow mid-market M&A share in collaboration with the Investment Bank  Sustainable solutions  5  Digital transformation  6  GTS and IB  7  Leverage GTS investment engine  Grow bespoke transactions  Leverage UHNWAdvisory / M&A        Leverage IB Markets platform    Deliver alpha solutions and build on success in growing Structured, ESG & Thematic Products offering leveraging House View and Supertrends themes  Grow number of landmark transactions by deepening Strategic Clients relationships  Build on success in APAC and SUB through build-out of IWM Investment Banking Advisory capabilities for strategic UHNW clients  Expand IB Markets offering for sophisticated UHNW clients  WM-related revenues in collaboration with GTS3in USD terms  9M19  9M17  9M18  9M20    2019  2017  2018  9M20  Peers topquartile2  1 Reflects the share of structured products as percentage of AuM across UHNW, HNW and entry-HNW clients in SUB PC, IWM PB and APAC as well as External Asset Managers in SUB C&IC 2 2019 McKinsey private banking survey 3 Includes institutional-style solutions for Wealth Management clients 4 Dealogic 2020 YTD as of December 11, 2020 5 Dealogic 2020 YTD as of December 11, 2020 (APAC excl. Japan and onshore China among international banks)   6.9%  +48%  +32% 
 

   14  December 15, 2020  We are accelerating our growth in Wealth Management    …to deliver PTI of CHF 5.0 to 5.5 bn in 2023  PTIin CHF bn    Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see the Appendix of the CEO and CFO Investor Update presentations † RoRC is a non-GAAP financial measure, see Appendix 1 SUB PC 2 IWM PB 3 Excluding estimated cumulative FX impact based on management data, estimates and assumptions 4 Alternative fund solutions from SRI - Investment Solutions & Products to wealth management clients 5 Dealogic 2020 YTD as of December 11, 2020 6 Includes SUB, IWM and APAC  Capture growth opportunities across Wealth Management…  RoRC†  18%adj. excl. significant items  20-25%  9M20 LTMadj. excl. significant items  5.0-5.5  2023 Ambition  Wealth Management-related6 key metrics  Medium-term ambition growth rates  Drive mandate penetration from 28% to ~33% in the medium-term with a focus on sustainable solutions  Grow client business volume3  Attract NNA3  Extend lending3        Strengthen collaboration      Mid-singledigit  Mid- to high-single digit  Double digit    Low-singledigit  High-singledigit  Double digit    Deepen mandate penetration     1-3%  4-6%  6-8%  Increase Alternatives and PE feeder funds distribution4 from CHF 2 bn p.a. to CHF 5–7 bn p.a.  Extend collaboration with GTS  Build on leading Advisory position in SUB / APAC5 and drive mid-market opportunity in IWM     GrowPrivate Markets  Leverage data analytics, enhance digital product capabilities and build on recently launched CSX offering    Accelerate digital transformation  Maintain rigorous credit standards, historic <10 bps PCL ratio  SUB1  IWM2  APAC 
 

 Appendix  15  December 15, 2020 
 

   Notes (1/2)  16  December 15, 2020  General notesThroughout the presentation rounding differences may occurUnless otherwise noted, all CET1 capital, CET1 ratio, Tier 1 leverage ratio, risk-weighted assets and leverage exposure figures shown in this presentation are as of the end of the respective period and, for periods prior to 2019, on a “look-through” basisGross and net margins are shown in basis pointsGross margin = net revenues annualized / average AuM; net margin = pre-tax income annualized / average AuM. Net margin excluding certain significant items, as disclosed herein, is calculated excluding those items applying the same methodologyPTI margin = pre-tax income / net revenuesMandate penetration reflects advisory and discretionary mandate volumes as a percentage of AuM, excluding those from the external asset manager businessFX impact, unless otherwise noted, is calculated by converting the CHF amount of net revenues, provision for credit losses and operating expenses for 2020 back to the original currency on a monthly basis at the respective spot FX rate. The respective amounts are then converted back to CHF applying the average 2019 FX rate from the period against which the FX impact is measured. Average FX rates apply a straight line average of monthly FX rates for major currenciesWealth Management businesses include SUB PC, IWM PB and APAC and related figures refer to their combined resultsWealth Management-related businesses include SUB, IWM and APAC and related figures refer to their combined resultsPre-provision profit refers to pre-tax income excluding provision for credit losses Client Business Volume includes assets under management, custody assets and net loansBanking for the Investment Bank is defined as its capital markets and advisory franchisesSpecific notes† Prior to 3Q20, regulatory capital was calculated as the worst of 10% of RWA and 3.5% of leverage exposure and return on regulatory capital (a non-GAAP financial measure) was calculated using income / (loss) after tax and assumed a tax rate of 30%. In 3Q20, we updated our calculation approach, following which regulatory capital is calculated as the average of 10% of RWA and 3.5% of leverage exposure and return on regulatory capital (a non-GAAP financial measure) is calculated using income / (loss) after tax and assumes a tax rate of 30% for periods prior to 2020 and 25% from 2020 onwards. For periods in 2020, for purposes of calculating Group return on regulatory capital, leverage exposure excludes cash held at central banks, after adjusting for the dividend paid in 2Q20 and the planned dividend in 4Q20. For the Investment Bank division, return on regulatory capital is based on US dollar denominated numbers. Adjusted return on regulatory capital is calculated using adjusted results, applying the same methodology to calculate return on regulatory capital.‡ Return on tangible equity, a non-GAAP financial measure, is calculated as annualized net income attributable to shareholders divided by average tangible shareholders’ equity. Tangible shareholders’ equity, a non-GAAP financial measure, is calculated by deducting goodwill and other intangible assets from total shareholders’ equity as presented in our balance sheet. Tangible book value, a non-GAAP financial measure, is equal to tangible shareholders’ equity. Tangible book value per share, a non-GAAP financial measure, is calculated by dividing tangible shareholders' equity by total number of shares outstanding. Management believes that tangible shareholders’ equity/tangible book value, return on tangible equity and tangible book value per share are meaningful as they are measures used and relied upon by industry analysts and investors to assess valuations and capital adequacy.For end-4Q15, tangible shareholders’ equity excluded goodwill of CHF 4,808 mn and other intangible assets of CHF 196 mn from total shareholders’ equity of CHF 44,382 mn as presented in our balance sheet.For end-1Q16, tangible shareholders’ equity excluded goodwill of CHF 4,688 mn and other intangible assets of CHF 186 mn from total shareholders’ equity of CHF 44,997 mn as presented in our balance sheet.For end-2Q16, tangible shareholders’ equity excluded goodwill of CHF 4,745 mn and other intangible assets of CHF 191 mn from total shareholders’ equity of CHF 44,962 mn as presented in our balance sheet.For end-3Q16, tangible shareholders’ equity excluded goodwill of CHF 4,725 mn and other intangible assets of CHF 192 mn from total shareholders’ equity of CHF 44,276 mn as presented in our balance sheet.For end-4Q16, tangible shareholders’ equity excluded goodwill of CHF 4,913 mn and other intangible assets of CHF 213 mn from total shareholders’ equity of CHF 41,897 mn as presented in our balance sheet.For end-1Q17, tangible shareholders’ equity excluded goodwill of CHF 4,831 mn and other intangible assets of CHF 202 mn from total shareholders’ equity of CHF 41,702 mn as presented in our balance sheet.For end-2Q17, tangible shareholders’ equity excluded goodwill of CHF 4,673 mn and other intangible assets of CHF 195 mn from total shareholders’ equity of CHF 43,493 mn as presented in our balance sheet.For end-3Q17, tangible shareholders’ equity excluded goodwill of CHF 4,715 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 43,858 mn as presented in our balance sheet.For end-4Q17, tangible shareholders’ equity excluded goodwill of CHF 4,742 mn and other intangible assets of CHF 223 mn from total shareholders’ equity of CHF 41,902 mn as presented in our balance sheet.For end-1Q18, tangible shareholders’ equity excluded goodwill of CHF 4,667 mn and other intangible assets of CHF 212 mn from total shareholders’ equity of CHF 42,540 mn as presented in our balance sheet.For end-2Q18, tangible shareholders’ equity excluded goodwill of CHF 4,797 mn and other intangible assets of CHF 212 mn from total shareholders’ equity of CHF 43,470 mn as presented in our balance sheet.For end-3Q18, tangible shareholders’ equity excluded goodwill of CHF 4,736 mn and other intangible assets of CHF 214 mn from total shareholders’ equity of CHF 42,734 mn as presented in our balance sheet.For end-4Q18, tangible shareholders’ equity excluded goodwill of CHF 4,766 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 43,922 mn as presented in our balance sheet.For end-1Q19, tangible shareholders’ equity excluded goodwill of CHF 4,807 mn and other intangible assets of CHF 224 mn from total shareholders’ equity of CHF 43,825 mn as presented in our balance sheet. For end-2Q19, tangible shareholders’ equity excluded goodwill of CHF 4,731 mn and other intangible assets of CHF 216 mn from total shareholders’ equity of CHF 43,673 mn as presented in our balance sheet.For end-3Q19, tangible shareholders’ equity excluded goodwill of CHF 4,760 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 45,150 mn as presented in our balance sheet.For end-4Q19, tangible shareholders’ equity excluded goodwill of CHF 4,663 mn and other intangible assets of CHF 291 mn from total shareholders’ equity of CHF 43,644 mn as presented in our balance sheet. 
 

   Notes (2/2)  17  December 15, 2020  For end-1Q20, tangible shareholders’ equity excluded goodwill of CHF 4,604 mn and other intangible assets of CHF 279 mn from total shareholders’ equity of CHF 48,675 mn as presented in our balance sheet. For end-2Q20, tangible shareholders’ equity excluded goodwill of CHF 4,676 mn and other intangible assets of CHF 273 mn from total shareholders’ equity of CHF 46,535 mn as presented in our balance sheet.For end-3Q20, tangible shareholders’ equity excluded goodwill of CHF 4,577 mn and other intangible assets of CHF 256 mn from total shareholders’ equity of CHF 45,740 mn as presented in our balance sheet.   AbbreviationsABS = Asset Backed Securities; ACL = Allowance for credit losses; Adj. = Adjusted; AGM = Annual General Meeting; AI = Artificial Intelligence; AM = Asset Management; Ann. = Annualized; APAC = Asia Pacific; AuM = Assets under Management; Avg. = Average; BIS = Bank for International Settlements; BoD = Board of Directors; bps = basis points; CAGR = Compound Annual Growth Rate; CARMC = Capital Allocation & Risk Management Committee; C&IC = Corporate & Institutional Clients; CBV = Client Business Volume; CDS = Credit Default Swap; CECL = Current Expected Credit Losses; CET1 = Common Equity Tier 1; C&IC = Corporate and Institutional Clients; C/I = Cost/Income; CIG = Credit Investments Group; CIO = Chief Investment Officer; CLO = Collateralized Loan Obligation; Corp. Ctr. = Corporate Center; COVID-19 = Coronavirus disease 2019; CRCO = Chief Risk and Compliance Officer; CSO = Chief Sustainability Officer; CSR = Corporate Social Responsibility; CSX = Credit Suisse X; CVA = Credit Valuation Adjustment; DCM = Debt Capital Markets; DPB = Digital Private Banking; ECM = Equity Capital Markets; EM Credit = Emerging Market Credit; EMEA = Europe, Middle East & Africa; ESG = Environmental Social and Governance; ExB = Executive Board of Directors; Excl. = Excluding; FINMA = Swiss Financial Market Supervisory Authority; FRTB = Fundamental Review of the Trading Book; FVoD = Fair Value on own Debt; FX = Foreign Exchange; FXC = FX Constant; GAAP = Generally Accepted Accounting Principles; GDP = Gross Domestic Product; GRESB = Global ESG Benchmark for Real Assets; GTS = Global Trading Solutions; HY = High Yield; I&P = Investments & Partnerships; IB = Investment Bank; IBCM = Investment Banking & Capital Markets; ICBCCS = ICBC Credit Suisse Asset Management; IG = Investment Grade; ILS = Insurance-Linked Strategies; IMF = International Monetary Fund; IPO = Initial Public Offering; IS&P = Investment Solutions & Products; ITS = International Trading Solutions; IWM = International Wealth Management; L/S = Long/Short; Lev Fin = Leveraged Finance; LGBT = Lesbian, Gay, Bisexual, and Transgender; LTM = Last Twelve Months; M&A = Mergers & Acquisitions; MSCI = Morgan Stanley Capital International; NAB = Neue Aargauer Bank; NGO = Non-governmental organization; NII = Net interest income; NNA = Net new assets; NPA = Non-performing assets; o/w = of which; OpRisk = Operational Risk; p.a. = per annum; PACTA = Paris Agreement Capital Transition Assessment; PB = Private Banking; PC = Private Clients; PCL = Provision for credit losses; PCO = Private Credit Opportunities; PCR = Position & Client Risk; PE = Private Equity; PPP = Purchasing Power Parity; PTI = Pre-tax income; RE = Real Estate; RM = Relationship Manager(s); RMBS = Residential Mortgage-Backed Security; RoRC = Return on Regulatory Capital; RoTE = Return on Tangible Equity; RWA = Risk-weighted assets; SA-CCR = Standardized Approach to Counterparty Credit Risk; SASB = Sustainability Accounting Standards Board; S&T = Sales and Trading; SIX = Swiss Infrastructure and Exchange; SME = Small and Medium-Sized Enterprises; SoW = Share of Wallet; SP = Securitized Products; SRI = Sustainability, Research & Investment Solutions; SRU = Strategic Resolution Unit; SUB = Swiss Universal Bank; TBTF = Too big to fail; TBVPS = Tangible Book Value Per Share; TFCD = Task Force on Climate-related Financial Disclosures; (U)HNW = (Ultra) High Net Worth; (U)HNWI = (Ultra) High Net Worth Individuals; UN SDG = United Nations Sustainable Development Goals; VCs = Venture Capitalists; YoY = Year over year; YTD = Year to Date 
 

  
 

   Lydie Hudson, CEO Sustainability, Research & Investment SolutionsLara Warner, Chief Risk and Compliance Officer December 15, 2020  Credit Suisse Investor Update 2020Delivering our Sustainability aspirations 
 

 Disclaimer  2  December 15, 2020  This material does not purport to contain all of the information that you may wish to consider. This material is not to be relied upon as such or used in substitution for the exercise of independent judgment.Cautionary statement regarding forward-looking statementsThis presentation contains forward-looking statements that involve inherent risks and uncertainties, and we might not be able to achieve the predictions, forecasts, projections and other outcomes we describe or imply in forward-looking statements. A number of important factors could cause results to differ materially from the plans, targets, goals, expectations, estimates and intentions we express in these forward-looking statements, including those we identify in "Risk factors” in our Annual Report on Form 20-F for the fiscal year ended December 31, 2019, in “Credit Suisse – Risk factor” in our 1Q20 Financial Report published on May 7, 2020 and in the “Cautionary statement regarding forward-looking information" in our media release relating to the Investor Update published on December 15, 2020 and filed with the US Securities and Exchange Commission, and in other public filings and press releases. We do not intend to update these forward-looking statements. In particular, the terms “Estimate”, “Illustrative”, “Ambition”, “Objective”, “Outlook” and “Goal” are not intended to be viewed as targets or projections, nor are they considered to be Key Performance Indicators. All such estimates, illustrations, ambitions, objectives, outlooks and goals are subject to a large number of inherent risks, assumptions and uncertainties, many of which are completely outside of our control. These risks, assumptions and uncertainties include, but are not limited to, general market conditions, market volatility, interest rate volatility and levels, global and regional economic conditions, challenges and uncertainties resulting from the COVID-19 pandemic, political uncertainty, changes in tax policies, regulatory changes, changes in levels of client activity as a result of any of the foregoing and other factors. Accordingly, this information should not be relied on for any purpose. We do not intend to update these estimates, illustrations, ambitions, objectives, outlooks or goals. We may not achieve the benefits of our strategic initiativesWe may not achieve all of the expected benefits of our strategic initiatives. Factors beyond our control, including but not limited to the market and economic conditions (including macroeconomic and other challenges and uncertainties, for example, resulting from the COVID-19 pandemic), changes in laws, rules or regulations and other challenges discussed in our public filings, could limit our ability to achieve some or all of the expected benefits of these initiatives. Estimates and assumptionsIn preparing this presentation, management has made estimates and assumptions that affect the numbers presented. Actual results may differ. Annualized numbers do not take into account variations in operating results, seasonality and other factors and may not be indicative of actual, full-year results. Figures throughout this presentation may also be subject to rounding adjustments. All opinions and views constitute judgments as of the date of writing without regard to the date on which the reader may receive or access the information. This information is subject to change at any time without notice and we do not intend to update this information. RestatementAs of 3Q20, financial information reflects the new divisional reporting structure and management responsibilities announced on July 30, 2020 and updates to certain calculations and allocations. Prior periods have been restated to conform to the current presentation. In light of the restructuring announced July 30, 2020 and several significant items impacting results in prior periods, we intend to focus on adjusted numbers, excluding significant items in our discussion of results until the restructuring is completed.Cautionary statements relating to interim financial informationThis presentation contains certain unaudited interim financial information. This information has been derived from management accounts, is preliminary in nature, does not reflect the complete results of the fourth quarter of 2020 or the full year 2020 and is subject to change, including as a result of any normal quarterly or yearly adjustments in relation to the financial statements. This information has not been subject to any review by our independent registered public accounting firm. There can be no assurance that the final results for these periods will not differ from these preliminary results, and any such differences could be material. Quarterly financial results for the fourth quarter of 2020 and full year 2020 will be included in our 4Q20 Earnings Release and our 2020 Annual Report. These interim results of operations are not necessarily indicative of the results to be achieved for the remainder of 2020. Statement regarding non-GAAP financial measuresThis presentation also contains non-GAAP financial measures, including results excluding certain items included in our reported results, return on regulatory capital and return on tangible equity and tangible book value per share (which are both based on tangible shareholders’ equity). Further details and information needed to reconcile such non-GAAP financial measures to the most directly comparable measures under US GAAP can be found in the Appendix of the CEO and CFO Investor Update presentations, published on December 15, 2020, which are both available on our website at www.credit-suisse.com.Our estimates, ambitions, objectives and targets often include metrics that are non-GAAP financial measures and are unaudited. A reconciliation of the estimates, ambitions, objectives and targets to the nearest GAAP measures is unavailable without unreasonable efforts. Results excluding certain items included in our reported results do not include items such as goodwill impairment, major litigation provisions, real estate gains, impacts from foreign exchange and other items included in our reported results, all of which are unavailable on a prospective basis. Return on Tangible Equity is based on tangible shareholders' equity, a non-GAAP financial measure also known as tangible book value, which is calculated by deducting goodwill and other intangible assets from total shareholders' equity as presented in our balance sheet, both of which are unavailable on a prospective basis. Tangible book value per share excludes the impact of any dividends paid during the performance period, share buybacks, own credit movements, foreign exchange rate movements and pension-related impacts, all of which are unavailable on a prospective basis. Return on regulatory capital (a non-GAAP financial measure) is calculated using income/(loss) after tax and assumes a tax rate of 25% and capital allocated based on the average of 10% of average risk-weighted assets and 3.5% of average leverage exposure; the essential components of this calculation are unavailable on a prospective basis. Such estimates, ambitions, objectives and targets are calculated in a manner that is consistent with the accounting policies applied by us in preparing our financial statements.Statement regarding capital, liquidity and leverageCredit Suisse is subject to the Basel III framework, as implemented in Switzerland, as well as Swiss legislation and regulations for systemically important banks (Swiss Requirements), which include capital, liquidity, leverage and large exposure requirements and rules for emergency plans designed to maintain systemically relevant functions in the event of threatened insolvency. Credit Suisse has adopted the Bank for International Settlements (BIS) leverage ratio framework, as issued by the Basel Committee on Banking Supervision (BCBS) and implemented in Switzerland by the Swiss Financial Market Supervisory Authority FINMA. References to phase-in and look-through included herein refer to Basel III capital requirements and Swiss Requirements. Phase-in reflects that, for the years 2014-2018, there was a five-year (20% per annum) phase-in of goodwill, other intangible assets and other capital deductions (e.g., certain deferred tax assets) and a phase-out of an adjustment for the accounting treatment of pension plans. For the years 2013-2022, there is a phase-out of certain capital instruments. Look-through assumes the full phase-in of goodwill and other intangible assets and other regulatory adjustments and the phase-out of certain capital instruments.Unless otherwise noted, leverage exposure is based on the BIS leverage ratio framework and consists of period-end balance sheet assets and prescribed regulatory adjustments. The tier 1 leverage ratio and CET1 leverage ratio are calculated as BIS tier 1 capital and CET1 capital, respectively, divided by period-end leverage exposure. Swiss leverage ratios are measured on the same period-end basis as the leverage exposure for the BIS leverage ratio. Unless otherwise noted, for periods in 2020, leverage exposure excludes cash held at central banks, after adjusting for the dividends paid in 2020.SourcesCertain material in this presentation has been prepared by Credit Suisse on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. Credit Suisse has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness or reliability of such information. 
 

 Agenda  The Power of SRIDelivering Sustainable SolutionsEnabling Client TransitionsLeadership on Standard SettingDriving our own TransitionAdapting our Culture    New commitments announced today    Strategy  Propelling our ambition to be a leader in Sustainability  3  December 15, 2020 
 

   The power of SRI – Sustainability and Insight CreationGlobally Under one Roof     Corporates  Institutions  Wealth clients  Our business  Our employees  Society                                          SRI at Credit Suisse    Sustainability Strategy, Advisory & Finance  Led by the Chief Sustainability Officer, drives the group Sustainability strategy at Credit SuisseSustainable investing and financing frameworks and client advisoryThought leadership Industry partnerships and initiatives          Sustainable disruption   Climate transition  Sustainable land, food, and water systems  Protect what is precious today   Support disruptors in making step changes  Enable clients to transition current operations and business models                     Focus themes  4  Marketing   CS investors      Investment Solutions & Products  Led by the Chief Investment Officer, provides economic and thematic views and sustainable investment solutionsHouse ViewContent creationMandatesAlternatives & private markets  15+ bnAlternative Investments1  500+Global investment specialists1  CHF ~140 bnDiscretionary and Advisory Mandates1  80+Economists and Research Analysts1  170+Product specialists1        Led by the Global Head of Securities Research and powered by ~260 analysts covering ~3,000 securitiesThematic research across public and private marketsData & analyticsESG integration      Sectors coverage by market cap  5%  Energy & Utilties  Tech  Consumer  Materials  Health Care  Financials  Industrials  3%  Telecom   1%  Other  1 IS&P data points as of September 2020  Securities Research                Cover major securities globally      December 15, 2020 
 

   Our ESG journey  We launched SRI in July 2020 to enable the next stage of our journey and help facilitate the ESG transition  Beginner  Established    Evolving  Leader  Our Ambition   A core component of our strategy Leading ESG products, services and advisory capabilities for clientsExcellent ESG research and contentStandard setter for the industry Best-in-class disclosures and transparency    Preliminary integration of sustainability into business activities  2    Sustainability integrationat scale  3    Sustainability integrated with strategy  4    TraditionalCSR andresponsiblebanking  1  Source: Global Financial Markets Association (GFMA); BCG Database; BCG analysis  Projected financing volumes ($T)    Global Financing (traditional)  Transition Financing Need      Opportunity to facilitate transition financing…  December 15, 2020  5 
 

 …established with clear governance underpinned by commitments  Grow & EnhanceGoal to provide at least CHF 300 bn of sustainable financing over the next 10 yearsEnhanced consideration of biodiversity in lending and capital market transactionsTransitionReposition corporate oil & gas business by reducing exposure to traditional business Utilize our broader Energy Transition Frameworks to guide engagement with high carbon-emitting industriesRestrictNo lending or capital markets underwriting to any company deriving more than 25% of their revenue from thermal coal extraction1,2 or coal power1,3No financing related to offshore and onshore oil & gas projects in the Arctic region  Executive BoardLydie Hudson SRI CEO            Board of DirectorsIris BohnetSustainability Leader                      Commitments to propel our progress as announced on July 30   Leadership and Governance as announced on July 30  Sustainability Leadership CommitteeSenior representatives from each division and control function to drive & execute strategy  1 Direct lending 2 Unless such transaction is to help the company specifically transition and the use of proceeds are tied to such transition strategies aligned with the Paris Agreement; for greater certainty, these exclusions do not apply to metallurgical coal 3 Unless company can demonstrate decreasing share of coal in generation portfolio consistent with our Energy Transition Framework or such transaction is to help the company specifically transition and the use of proceeds are tied to such transition strategies (and will continue our policy of not financing the development of new coal-fired power plants)  December 15, 2020  6 
 

   Delivering Sustainable Solutions          1  Driving our own Transition          4  Enabling Client Transitions          2  Adapting our Culture          5  Ambition to provide sustainable investment solutions at the core of our offering to wealth management and institutional clients  Commitment to provide at least CHF 300 bn in sustainable financing for our corporate clients over the next 10 years  Commitment to Science Based Targets initiative1, alignment to the Paris Agreement and re-positioning our portfolio for the transition  Reflect our sustainability ambitions across our franchise with a focus on Diversity & Inclusion, Code of Conduct and enhanced reporting   Leadership on Standard Setting      3  Ambition to help solve societies big problems through collaboration with NGOs and industry leaders        7  For our clients  Focus of Sustainability Strategy going forward  For the firm  1 The Science Based Targets initiative (SBTi) drives ambitious climate action in the private sector by enabling companies to set science-based emissions reduction targets     December 15, 2020 
 

       As the Bank for Entrepreneurs, we innovate to provide Sustainable Solutions  Enhancing product and solutions offering with ESG integration at the CoreExtending breadth and depth of ESG investable products to meet client appetite Tailoring ESG financing framework to enable wealth management clients’ access to transition lendingEssential will be the scaling-up of active ownership and proxy voting activitiesEducating RMs and product specialists on ESG offering and finance framework     Delivering Sustainable Solutions  Enabling Client Transitions  Leadership on Standard Setting  Driving our own Transition  Adapting our Culture           CS Sustainability Framework  Traditional Investments  Exclusion   ESG Integration   Thematic & impact investing   Impact investing   Philanthropy  Thematic & impact aligned     Ambition: Sustainable investment solutions will be at the core of our offering to wealth management and institutional clients    IS&P Climate Focus Mandate: Sustainability offeringWith this actively-managed discretionary solution, our clients can get exposure to companies that contribute to efforts to adapt to and/or mitigate climate change  Examples of sustainable solutions and partnerships  Asset Management & Equilibrium sustainable joint venture Partnership to jointly develop and manage a platform that provides investors with access to sustainable infrastructure and resource management projects  GTS structured notes offering: Green use of issuance proceedsStructured notes incorporate an impact-aligned use of proceeds with exposure to the ‘MSCI ESG Rating Select Indices’ on either US or Eurozone equities  Global Real Estate products focus on ESG integration Over the last 15 months, we intensified ESG integration for all CS AM Real Estate funds, capturing over CHF 30 bn AuM and 14 funds   Announced today  8  December 15, 2020 
 

   Mobilizing capital to facilitate our clients’ transitions  NRG’s landmark Sustainability-Linked Bond offering                          Selectionof KPIs  Calibration of SPTs2  Bond features  Reporting  Verification        Goal to provide at least CHF 300 bn of sustainable financing to support transition strategies (renewables, Green/Blue/Transition bonds, low-carbon energy solutions and UN SDG aligned financings) over the next 10 years    Providing strategies and solutions to transition operations, predominately focused on high carbon emitting industriesIntending to align IB footprint to support the objectives of the Paris Agreement by increasing lending to support energy transitionGlobal Trading Solutions is intended to bridge the requirements of our Wealth Management clients with investment banking capabilities (e.g., structured notes)  1 Oil & Gas net lending exposure in Corporate Bank 2 SPTs: Sustainability performance targets    Oil & Gas exposure1 trending down allowing for increased lending to support energy transitionin USD bn    (24)%    Transition is a material topic for our corporate and institutional clients  USD 900 mn 2.450% Sustainability-Linked Bond (SLB) due 2027The transaction is a landmark issuance with NRG pioneering the first SLB from a North American company and first in its industry outside EuropeCS served as active bookrunner on the offeringFramework has been prepared in accordance with the SLB Principles and alignment verified by Vigeo Eiris  Delivering Sustainable Solutions  Enabling Client Transitions  Leadership on Standard Setting  Driving our own Transition  Adapting our Culture  9  December 15, 2020 
 

 We are signatory to critical industry initiatives and actively participate in sustainability networks globally…  We are focused on partnering with industry leaders and NGOs to drive best-in-class standard setting   Sustainable Transition Bonds – partnered with the Climate Bonds Initiative in a landmark initiative to help create a framework for transition finance Participated in voluntary Swiss climate-alignments test based on PACTA methodology to create greater transparency regarding the climate compatibility of financial flowsJoined global RE100 initiative, with a public commitment to source 100% renewable electricity across our entire global operations by 2025Ongoing inclusion in leading sustainability indices such as Dow Jones Sustainability Index (DJSI)  Selected highlights  Delivering Sustainable Solutions  Enabling Client Transitions  Leadership on Standard Setting  Driving our own Transition  Adapting our Culture  The ThunGroup of Banks  December 15, 2020  10 
 

 ESG risk management is essential to driving our own transition        Client Energy Transition Frameworks  Assess our clients’ transition readiness and progress for critical sectors including oil & gas and coal, to support our CS-internal risk analysis Train employees on client engagement and transition frameworksDevelop and roll-out of client energy transition frameworks for additional industry sectors  Global Head of Reputational, Sustainability and Climate Risk, reporting to Global Head of Credit Risk ManagementGroup Board and Management Board Oversight of climate and sustainability related risksClimate Risk Strategy embedded in broader Risk Management Governance (i.e., PCR cycle of CARMC)  Leadership and Governance   Reporting and Disclosure  Further enhanced TCFD reporting in 2021 and planning stages for select SASB disclosuresSeek to provide quantitative climate-related disclosures, e.g., corporate lending exposure to carbon-related sectorsInvestment in data and infrastructure to enable reporting and disclosurePublication of Statement on Biodiversity  Guardrails on financing for sensitive sectors announced on 30 July, 2020:No lending or capital markets underwriting to any company deriving more than 25% of their revenues from thermal coal extraction1,2, coal power1,3No financing related to offshore and onshore oil & gas projects in the Arctic region    Sector Restrictions  Continued transparency on our plans and governance  Delivering Sustainable Solutions  Enabling Client Transitions  Leadership on Standard Setting  Driving our own Transition  Adapting our Culture  11  Clear alignment with Benchmark Standards and Ambitions  Commitment to develop Science Based Targets within the next 24 months, including our commitment to achieve net zero emissions from our financing no later than 2050, with intermediate emissions goals for 2030  Aligning our financing with the Paris Agreement objective of limiting global warming to 1.5° C  1  2    Announced today    Announced today  1 Direct lending 2 Unless such transaction is to help the company specifically transition and the use of proceeds are tied to such transition strategies aligned with the Paris Agreement; for greater certainty, these exclusions do not apply to metallurgical coal 3 Unless company can demonstrate decreasing share of coal in generation portfolio consistent with our Energy Transition Framework or such transaction is to help the company specifically transition and the use of proceeds are tied to such transition strategies (and will continue our policy of not financing the development of new coal-fired power plants)  December 15, 2020 
 

   Spotlight on Client Energy Transition Frameworks   The Client Energy Transition Frameworks (CETFs)1 consist of the identification of priority sectors / industries and a methodology to classify clients that operate in these sectors according to their energy transition readiness. Lending to “Unaware” clients is phased out.   GreenFully or predominantly climate-friendly business  StrategicTransition strategy in place  AlignedOverall business is aligned to the Paris Agreement   AwareIdentifies and manages risks  UnawareLittle to no evidence of steps towards transition          Credible disclosure of ESG information   Minimum social and environmental standards  1 Internal definitions and classification apply, for instance on a revenue-based approach, to determine in-scope clients   Phase 1 Roll-out (live: as of Dec 2020): Oil & Gas, Coal Mining and Utilities / Power GenerationPhase 2 Roll-out (internal target: Q1 2021) to cover: Shipping, Aviation and Commodities Trade FinancePhase 3 Roll-out (internal target: end of 2021) to cover: Manufacturing, Construction / Real Estate, Agriculture & Forestry  Delivering Sustainable Solutions  Enabling Client Transitions  Leadership on Standard Setting  Driving our own Transition  Adapting our Culture    December 15, 2020  12 
 

   Governance enables our ESG strategy across the Board of Directors, Executive Board and Divisions             Sustainability Leadership Committee            Sustainability Advisory Committee    Conduct & Financial Crime Control Committee  Enabled by governance committees at the Board and Management levels  Launched in 2019Chaired by Christian GellerstadCovers all conduct and financial crime topics  Building off the appointment of Iris Bohnet, committee to be launched in 1Q21 Will consist of outside advisors and members of the BoD and ExBWill cover firm ESG strategy and execution  Meets 4x per year   Meets monthly  Meets 6x per year   Board-level committees  Management committees  Chaired by the SRI CEO and CSOConsists of divisional and control function leads to drive ESG strategy for our clients and our operations          Group Conduct and Ethics Board   Co-chaired by SRI CEO and Head of Human ResourcesOversight of culture and conduct topics  Meets quarterly  Delivering Sustainable Solutions  Enabling Client Transitions  Leadership on Standard Setting  Driving our own Transition  Adapting our Culture  13    Announced today          December 15, 2020 
 

   Purpose, conduct and culture will help to enable our execution    Adapting through COVID-19 and with launch of SRI…  Launch of Purpose Statement in 4Q20 and planned refresh of Code of Conduct and Corporate Responsibility Report in 2021          Commitment  Stakeholder Engagement  Community  Clients  Employees  Investors  Government                              Suppliers  Diversity  Equality  Inclusion  Belonging  +  Focus on Diversity & Inclusion    Our approach to conduct and culture…  Consistent set of values, expectations & framework for our employees  Foundation              Refreshed Diversity & Inclusion strategy with particular focus on gender and Black Talent targets          Dedicated Board oversight of Sustainability strategy          Delivering Sustainable Solutions  Enabling Client Transitions  Leadership on Standard Setting  Driving our own Transition  Adapting our Culture          Published research on Gender and LGBT  Launched donor-advised matching program in support of charities working to mitigate the hardship caused by COVID-19 and those supporting inequality, raising CHF 25 mnPlayed a critical role in the bridging loan solution for Swiss companies, granting ~16,5001 COVID-19 bridging loans with a total volume of ~CHF 3.2 bn1           1 COVID-19 bridging loans data as of July 30, 2020  We build lasting value by serving our clients with care and entrepreneurial spirit  Purpose  December 15, 2020  14 
 

 Integrating Sustainability in how we work with clients and across our operations, we continue to focus on:Innovative ESG products, services and advisory capabilities for clientsTaking action with our clients in their transition journey, made more critical given COVID-19 disruption Being a leading voice in ESG researchBeing a standard setter through partnership with industry groups and NGOs in the fragmented ESG ecosystemBest-in-class governance and disclosures powered by a purpose driven cultureRecap of today’s announcements…      Ambition to lead in Sustainability   Commitment to develop Science Based Targets within the next 24 months, including our commitment to achieve net zero emissions from our financing no later than 2050, with intermediate emissions goals for 2030  Aligning our financing with the Paris Agreement objective of limiting global warming to 1.5° C  1  2  Mobilizing capital to facilitate our clients’ transitions  New Sustainability Advisory Committee focused on ESG at the Board of Directors  Aiming for Sustainable investment solutions to be at the core of our offering to wealth management and institutional clients  3  4  5  December 15, 2020  15 
 

 Appendix  December 15, 2020  16 
 

   Notes (1/2)  17  December 15, 2020  General notesThroughout the presentation rounding differences may occurUnless otherwise noted, all CET1 capital, CET1 ratio, Tier 1 leverage ratio, risk-weighted assets and leverage exposure figures shown in this presentation are as of the end of the respective period and, for periods prior to 2019, on a “look-through” basisGross and net margins are shown in basis pointsGross margin = net revenues annualized / average AuM; net margin = pre-tax income annualized / average AuM. Net margin excluding certain significant items, as disclosed herein, is calculated excluding those items applying the same methodologyPTI margin = pre-tax income / net revenuesMandate penetration reflects advisory and discretionary mandate volumes as a percentage of AuM, excluding those from the external asset manager businessFX impact, unless otherwise noted, is calculated by converting the CHF amount of net revenues, provision for credit losses and operating expenses for 2020 back to the original currency on a monthly basis at the respective spot FX rate. The respective amounts are then converted back to CHF applying the average 2019 FX rate from the period against which the FX impact is measured. Average FX rates apply a straight line average of monthly FX rates for major currenciesWealth Management businesses include SUB PC, IWM PB and APAC and related figures refer to their combined resultsWealth Management-related businesses include SUB, IWM and APAC and related figures refer to their combined resultsPre-provision profit refers to pre-tax income excluding provision for credit losses Client Business Volume includes assets under management, custody assets and net loansBanking for the Investment Bank is defined as its capital markets and advisory franchisesSpecific notes† Prior to 3Q20, regulatory capital was calculated as the worst of 10% of RWA and 3.5% of leverage exposure and return on regulatory capital (a non-GAAP financial measure) was calculated using income / (loss) after tax and assumed a tax rate of 30%. In 3Q20, we updated our calculation approach, following which regulatory capital is calculated as the average of 10% of RWA and 3.5% of leverage exposure and return on regulatory capital (a non-GAAP financial measure) is calculated using income / (loss) after tax and assumes a tax rate of 30% for periods prior to 2020 and 25% from 2020 onwards. For periods in 2020, for purposes of calculating Group return on regulatory capital, leverage exposure excludes cash held at central banks, after adjusting for the dividend paid in 2Q20 and the planned dividend in 4Q20. For the Investment Bank division, return on regulatory capital is based on US dollar denominated numbers. Adjusted return on regulatory capital is calculated using adjusted results, applying the same methodology to calculate return on regulatory capital.‡ Return on tangible equity, a non-GAAP financial measure, is calculated as annualized net income attributable to shareholders divided by average tangible shareholders’ equity. Tangible shareholders’ equity, a non-GAAP financial measure, is calculated by deducting goodwill and other intangible assets from total shareholders’ equity as presented in our balance sheet. Tangible book value, a non-GAAP financial measure, is equal to tangible shareholders’ equity. Tangible book value per share, a non-GAAP financial measure, is calculated by dividing tangible shareholders' equity by total number of shares outstanding. Management believes that tangible shareholders’ equity/tangible book value, return on tangible equity and tangible book value per share are meaningful as they are measures used and relied upon by industry analysts and investors to assess valuations and capital adequacy.For end-4Q15, tangible shareholders’ equity excluded goodwill of CHF 4,808 mn and other intangible assets of CHF 196 mn from total shareholders’ equity of CHF 44,382 mn as presented in our balance sheet.For end-1Q16, tangible shareholders’ equity excluded goodwill of CHF 4,688 mn and other intangible assets of CHF 186 mn from total shareholders’ equity of CHF 44,997 mn as presented in our balance sheet.For end-2Q16, tangible shareholders’ equity excluded goodwill of CHF 4,745 mn and other intangible assets of CHF 191 mn from total shareholders’ equity of CHF 44,962 mn as presented in our balance sheet.For end-3Q16, tangible shareholders’ equity excluded goodwill of CHF 4,725 mn and other intangible assets of CHF 192 mn from total shareholders’ equity of CHF 44,276 mn as presented in our balance sheet.For end-4Q16, tangible shareholders’ equity excluded goodwill of CHF 4,913 mn and other intangible assets of CHF 213 mn from total shareholders’ equity of CHF 41,897 mn as presented in our balance sheet.For end-1Q17, tangible shareholders’ equity excluded goodwill of CHF 4,831 mn and other intangible assets of CHF 202 mn from total shareholders’ equity of CHF 41,702 mn as presented in our balance sheet.For end-2Q17, tangible shareholders’ equity excluded goodwill of CHF 4,673 mn and other intangible assets of CHF 195 mn from total shareholders’ equity of CHF 43,493 mn as presented in our balance sheet.For end-3Q17, tangible shareholders’ equity excluded goodwill of CHF 4,715 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 43,858 mn as presented in our balance sheet.For end-4Q17, tangible shareholders’ equity excluded goodwill of CHF 4,742 mn and other intangible assets of CHF 223 mn from total shareholders’ equity of CHF 41,902 mn as presented in our balance sheet.For end-1Q18, tangible shareholders’ equity excluded goodwill of CHF 4,667 mn and other intangible assets of CHF 212 mn from total shareholders’ equity of CHF 42,540 mn as presented in our balance sheet.For end-2Q18, tangible shareholders’ equity excluded goodwill of CHF 4,797 mn and other intangible assets of CHF 212 mn from total shareholders’ equity of CHF 43,470 mn as presented in our balance sheet.For end-3Q18, tangible shareholders’ equity excluded goodwill of CHF 4,736 mn and other intangible assets of CHF 214 mn from total shareholders’ equity of CHF 42,734 mn as presented in our balance sheet.For end-4Q18, tangible shareholders’ equity excluded goodwill of CHF 4,766 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 43,922 mn as presented in our balance sheet.For end-1Q19, tangible shareholders’ equity excluded goodwill of CHF 4,807 mn and other intangible assets of CHF 224 mn from total shareholders’ equity of CHF 43,825 mn as presented in our balance sheet. For end-2Q19, tangible shareholders’ equity excluded goodwill of CHF 4,731 mn and other intangible assets of CHF 216 mn from total shareholders’ equity of CHF 43,673 mn as presented in our balance sheet.For end-3Q19, tangible shareholders’ equity excluded goodwill of CHF 4,760 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 45,150 mn as presented in our balance sheet.For end-4Q19, tangible shareholders’ equity excluded goodwill of CHF 4,663 mn and other intangible assets of CHF 291 mn from total shareholders’ equity of CHF 43,644 mn as presented in our balance sheet. 
 

   Notes (2/2)  18  December 15, 2020  For end-1Q20, tangible shareholders’ equity excluded goodwill of CHF 4,604 mn and other intangible assets of CHF 279 mn from total shareholders’ equity of CHF 48,675 mn as presented in our balance sheet. For end-2Q20, tangible shareholders’ equity excluded goodwill of CHF 4,676 mn and other intangible assets of CHF 273 mn from total shareholders’ equity of CHF 46,535 mn as presented in our balance sheet.For end-3Q20, tangible shareholders’ equity excluded goodwill of CHF 4,577 mn and other intangible assets of CHF 256 mn from total shareholders’ equity of CHF 45,740 mn as presented in our balance sheet.   AbbreviationsABS = Asset Backed Securities; ACL = Allowance for credit losses; Adj. = Adjusted; AGM = Annual General Meeting; AI = Artificial Intelligence; AM = Asset Management; Ann. = Annualized; APAC = Asia Pacific; AuM = Assets under Management; Avg. = Average; BIS = Bank for International Settlements; BoD = Board of Directors; bps = basis points; CAGR = Compound Annual Growth Rate; CARMC = Capital Allocation & Risk Management Committee; C&IC = Corporate & Institutional Clients; CBV = Client Business Volume; CDS = Credit Default Swap; CECL = Current Expected Credit Losses; CET1 = Common Equity Tier 1; C&IC = Corporate and Institutional Clients; C/I = Cost/Income; CIG = Credit Investments Group; CIO = Chief Investment Officer; CLO = Collateralized Loan Obligation; Corp. Ctr. = Corporate Center; COVID-19 = Coronavirus disease 2019; CRCO = Chief Risk and Compliance Officer; CSO = Chief Sustainability Officer; CSR = Corporate Social Responsibility; CSX = Credit Suisse X; CVA = Credit Valuation Adjustment; DCM = Debt Capital Markets; DPB = Digital Private Banking; ECM = Equity Capital Markets; EM Credit = Emerging Market Credit; EMEA = Europe, Middle East & Africa; ESG = Environmental Social and Governance; ExB = Executive Board of Directors; Excl. = Excluding; FINMA = Swiss Financial Market Supervisory Authority; FRTB = Fundamental Review of the Trading Book; FVoD = Fair Value on own Debt; FX = Foreign Exchange; FXC = FX Constant; GAAP = Generally Accepted Accounting Principles; GDP = Gross Domestic Product; GRESB = Global ESG Benchmark for Real Assets; GTS = Global Trading Solutions; HY = High Yield; I&P = Investments & Partnerships; IB = Investment Bank; IBCM = Investment Banking & Capital Markets; ICBCCS = ICBC Credit Suisse Asset Management; IG = Investment Grade; ILS = Insurance-Linked Strategies; IMF = International Monetary Fund; IPO = Initial Public Offering; IS&P = Investment Solutions & Products; ITS = International Trading Solutions; IWM = International Wealth Management; L/S = Long/Short; Lev Fin = Leveraged Finance; LGBT = Lesbian, Gay, Bisexual, and Transgender; LTM = Last Twelve Months; M&A = Mergers & Acquisitions; MSCI = Morgan Stanley Capital International; NAB = Neue Aargauer Bank; NGO = Non-governmental organization; NII = Net interest income; NNA = Net new assets; NPA = Non-performing assets; o/w = of which; OpRisk = Operational Risk; p.a. = per annum; PACTA = Paris Agreement Capital Transition Assessment; PB = Private Banking; PC = Private Clients; PCL = Provision for credit losses; PCO = Private Credit Opportunities; PCR = Position & Client Risk; PE = Private Equity; PPP = Purchasing Power Parity; PTI = Pre-tax income; RE = Real Estate; RM = Relationship Manager(s); RMBS = Residential Mortgage-Backed Security; RoRC = Return on Regulatory Capital; RoTE = Return on Tangible Equity; RWA = Risk-weighted assets; SA-CCR = Standardized Approach to Counterparty Credit Risk; SASB = Sustainability Accounting Standards Board; S&T = Sales and Trading; SIX = Swiss Infrastructure and Exchange; SME = Small and Medium-Sized Enterprises; SoW = Share of Wallet; SP = Securitized Products; SRI = Sustainability, Research & Investment Solutions; SRU = Strategic Resolution Unit; SUB = Swiss Universal Bank; TBTF = Too big to fail; TBVPS = Tangible Book Value Per Share; TFCD = Task Force on Climate-related Financial Disclosures; (U)HNW = (Ultra) High Net Worth; (U)HNWI = (Ultra) High Net Worth Individuals; UN SDG = United Nations Sustainable Development Goals; VCs = Venture Capitalists; YoY = Year over year; YTD = Year to Date 
 

  
 

   Eric Varvel, Head of Asset ManagementDecember 15, 2020  Credit Suisse Investor Update 2020Positioning Asset Managementfor long-term growth 
 

 Disclaimer  2  December 15, 2020  This material does not purport to contain all of the information that you may wish to consider. This material is not to be relied upon as such or used in substitution for the exercise of independent judgment.Cautionary statement regarding forward-looking statementsThis presentation contains forward-looking statements that involve inherent risks and uncertainties, and we might not be able to achieve the predictions, forecasts, projections and other outcomes we describe or imply in forward-looking statements. A number of important factors could cause results to differ materially from the plans, targets, goals, expectations, estimates and intentions we express in these forward-looking statements, including those we identify in "Risk factors” in our Annual Report on Form 20-F for the fiscal year ended December 31, 2019, in “Credit Suisse – Risk factor” in our 1Q20 Financial Report published on May 7, 2020 and in the “Cautionary statement regarding forward-looking information" in our media release relating to the Investor Update published on December 15, 2020 and filed with the US Securities and Exchange Commission, and in other public filings and press releases. We do not intend to update these forward-looking statements. In particular, the terms “Estimate”, “Illustrative”, “Ambition”, “Objective”, “Outlook” and “Goal” are not intended to be viewed as targets or projections, nor are they considered to be Key Performance Indicators. All such estimates, illustrations, ambitions, objectives, outlooks and goals are subject to a large number of inherent risks, assumptions and uncertainties, many of which are completely outside of our control. These risks, assumptions and uncertainties include, but are not limited to, general market conditions, market volatility, interest rate volatility and levels, global and regional economic conditions, challenges and uncertainties resulting from the COVID-19 pandemic, political uncertainty, changes in tax policies, regulatory changes, changes in levels of client activity as a result of any of the foregoing and other factors. Accordingly, this information should not be relied on for any purpose. We do not intend to update these estimates, illustrations, ambitions, objectives, outlooks or goals. We may not achieve the benefits of our strategic initiativesWe may not achieve all of the expected benefits of our strategic initiatives. Factors beyond our control, including but not limited to the market and economic conditions (including macroeconomic and other challenges and uncertainties, for example, resulting from the COVID-19 pandemic), changes in laws, rules or regulations and other challenges discussed in our public filings, could limit our ability to achieve some or all of the expected benefits of these initiatives. Estimates and assumptionsIn preparing this presentation, management has made estimates and assumptions that affect the numbers presented. Actual results may differ. Annualized numbers do not take into account variations in operating results, seasonality and other factors and may not be indicative of actual, full-year results. Figures throughout this presentation may also be subject to rounding adjustments. All opinions and views constitute judgments as of the date of writing without regard to the date on which the reader may receive or access the information. This information is subject to change at any time without notice and we do not intend to update this information. RestatementAs of 3Q20, financial information reflects the new divisional reporting structure and management responsibilities announced on July 30, 2020 and updates to certain calculations and allocations. Prior periods have been restated to conform to the current presentation. In light of the restructuring announced July 30, 2020 and several significant items impacting results in prior periods, we intend to focus on adjusted numbers, excluding significant items in our discussion of results until the restructuring is completed.Cautionary statements relating to interim financial informationThis presentation contains certain unaudited interim financial information. This information has been derived from management accounts, is preliminary in nature, does not reflect the complete results of the fourth quarter of 2020 or the full year 2020 and is subject to change, including as a result of any normal quarterly or yearly adjustments in relation to the financial statements. This information has not been subject to any review by our independent registered public accounting firm. There can be no assurance that the final results for these periods will not differ from these preliminary results, and any such differences could be material. Quarterly financial results for the fourth quarter of 2020 and full year 2020 will be included in our 4Q20 Earnings Release and our 2020 Annual Report. These interim results of operations are not necessarily indicative of the results to be achieved for the remainder of 2020. Statement regarding non-GAAP financial measuresThis presentation also contains non-GAAP financial measures, including results excluding certain items included in our reported results, return on regulatory capital and return on tangible equity and tangible book value per share (which are both based on tangible shareholders’ equity). Further details and information needed to reconcile such non-GAAP financial measures to the most directly comparable measures under US GAAP can be found in the Appendix of the CEO and CFO Investor Update presentations, published on December 15, 2020, which are both available on our website at www.credit-suisse.com.Our estimates, ambitions, objectives and targets often include metrics that are non-GAAP financial measures and are unaudited. A reconciliation of the estimates, ambitions, objectives and targets to the nearest GAAP measures is unavailable without unreasonable efforts. Results excluding certain items included in our reported results do not include items such as goodwill impairment, major litigation provisions, real estate gains, impacts from foreign exchange and other items included in our reported results, all of which are unavailable on a prospective basis. Return on Tangible Equity is based on tangible shareholders' equity, a non-GAAP financial measure also known as tangible book value, which is calculated by deducting goodwill and other intangible assets from total shareholders' equity as presented in our balance sheet, both of which are unavailable on a prospective basis. Tangible book value per share excludes the impact of any dividends paid during the performance period, share buybacks, own credit movements, foreign exchange rate movements and pension-related impacts, all of which are unavailable on a prospective basis. Return on regulatory capital (a non-GAAP financial measure) is calculated using income/(loss) after tax and assumes a tax rate of 25% and capital allocated based on the average of 10% of average risk-weighted assets and 3.5% of average leverage exposure; the essential components of this calculation are unavailable on a prospective basis. Such estimates, ambitions, objectives and targets are calculated in a manner that is consistent with the accounting policies applied by us in preparing our financial statements.Statement regarding capital, liquidity and leverageCredit Suisse is subject to the Basel III framework, as implemented in Switzerland, as well as Swiss legislation and regulations for systemically important banks (Swiss Requirements), which include capital, liquidity, leverage and large exposure requirements and rules for emergency plans designed to maintain systemically relevant functions in the event of threatened insolvency. Credit Suisse has adopted the Bank for International Settlements (BIS) leverage ratio framework, as issued by the Basel Committee on Banking Supervision (BCBS) and implemented in Switzerland by the Swiss Financial Market Supervisory Authority FINMA. References to phase-in and look-through included herein refer to Basel III capital requirements and Swiss Requirements. Phase-in reflects that, for the years 2014-2018, there was a five-year (20% per annum) phase-in of goodwill, other intangible assets and other capital deductions (e.g., certain deferred tax assets) and a phase-out of an adjustment for the accounting treatment of pension plans. For the years 2013-2022, there is a phase-out of certain capital instruments. Look-through assumes the full phase-in of goodwill and other intangible assets and other regulatory adjustments and the phase-out of certain capital instruments.Unless otherwise noted, leverage exposure is based on the BIS leverage ratio framework and consists of period-end balance sheet assets and prescribed regulatory adjustments. The tier 1 leverage ratio and CET1 leverage ratio are calculated as BIS tier 1 capital and CET1 capital, respectively, divided by period-end leverage exposure. Swiss leverage ratios are measured on the same period-end basis as the leverage exposure for the BIS leverage ratio. Unless otherwise noted, for periods in 2020, leverage exposure excludes cash held at central banks, after adjusting for the dividends paid in 2020.SourcesCertain material in this presentation has been prepared by Credit Suisse on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. Credit Suisse has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness or reliability of such information. 
 

 3  December 15, 2020  Agenda and business overview  Progress since 20152020 updateMarket trendsStrategic priorities going forward  Agenda  Business overview  CHF 438 bn of AuM at 3Q20 across a broad range of strategiesMarket-leading specialist with global capabilitiesStrong distribution network and growing connectivity with Wealth Management>70% of assets with institutional investors~1,100 employees with five major investment hubs     
 

   4  December 15, 2020  Growing and well-diversified business mix  Assets under Managementin CHF bn    3Q20  2015  AM Operating Business2 AuM grew by 42% from CHF 280 bn to CHF 397 bn   1 Historically defined as traditional asset classes 2 Excluding Investments & Partnerships   29(9%)  91(28%)  Passive1  ICBCCS  88(27%)  Actively-managed1  101(31%)  Alternatives  321  140(32%)  103(24%)  129(29%)  Alternatives-lite1  Alternatives  34(8%)  438  On-going reorientation of actively-managed towards higher margin alternatives-lite  Actively-managed1  Investments& Partnerships  Passive1  25(6%)  Other   13 (4%)  Investments& Partnerships  7 (2%)  ICBCCS  Other  
 

   5  December 15, 2020  Growing and well-diversified business mix  140(32%)  321  438  Passive1  Assets under Managementin CHF bn  3Q20  2015  +55%  91(28%)  includingIndex Solutions  Passive1  1 Historically defined as traditional asset classes 
 

   6  December 15, 2020  Growing and well-diversified business mix  Alternatives-lite1  103(24%)  321  438  Actively-managed1  Assets under Managementin CHF bn    3Q20  2015  +17%  88(27%)  On-going reorientation of actively-managed towards higher margin alternatives-lite  Actively-managed1  includingFixed Income Balanced Solutions Equities   1 Historically defined as traditional asset classes 
 

   7  December 15, 2020  Growing and well-diversified business mix  Alternatives  Alternatives-lite1  129(29%)  321  438  101(31%)  Alternatives  Assets under Managementin CHF bn  3Q20  2015  +52%  includingCredit Investments Group Global Real Estate Insurance-linked Commodities   includingFixed Income Balanced Solutions Equities   25(6%)  1 Historically defined as traditional asset classes 
 

   8  December 15, 2020  Growing and well-diversified business mix  Assets under Managementin CHF bn  (1)%  29(9%)  ICBCCS  34(8%)  Investments& Partnerships  Other   13 (4%)  7 (2%)  ICBCCS  Other   Other includes York Capital Verde   321  438  Investments& Partnerships  3Q20  2015 
 

   9  December 15, 2020  Strong growth in AM Operating Businesses with less reliance on Investments and Partnerships…  1 Historically defined as traditional asset classes 2 Percentages refer to share of total AuM including I&P  3Q20  2015  Investments& PartnershipsAuM in CHF bn  42  41  280  397  +42%  (1)%  AM Operating BusinessesAuM in CHF bn  Alternatives-lite1  Alternatives  On-going reorientation of actively-managed towards higher margin alternatives-lite  Actively-managed1  Passive1    140(32%)2  103(24%)2  129(29%)2  25(6%)2  88(27%)2  101(31%)2  91(28%)2  Actively-managed1  Passive1  Alternatives  (13%)  (9%) 
 

   10  December 15, 2020  …with growth in AM Operating Business driving PTI increase  IWM AM financial performance  Net revenuesin CHF mn  Investmentand partnershipincome  2019  1,112  2016  2017  2018  Performance andplacement revenues  Managementfees  1,341  1,523  1,538  1,635  +22%  Key growth factors  Growth in AM Operating Business2 revenues driven by Alternatives and Alternatives-lite offeringsIncreased recurring management fees byCHF 256 mn or by 30%Grew performance and placement revenues by CHF 53 mn or 28%Alternatives and Alternatives-lite revenues increased by ~CHF 240 mn, accounting for ~75% of AM Operating Business2 revenue growthIncreased AM Operating Business3 AuM by 42% from CHF 280 bn to CHF 397 bn from 2015 to 3Q20Generated CHF 63 bn AM Operating Business3 NNA over 2016 to 2019 for an average annual NNA growth rate of 5%Reduced reliance on Investments & Partnerships from 22% contribution to total revenues in 2016 to 17% in 2019  1,055  1,155  Operatingexpenses (CHF mn)  +9%  Total AM Operating Business revenue growth of ~30%    286  479  PTI (CHF mn)  1.7x  28%  60%  RoRC†  +32 pp  PTI margin1  21%  29%  1.4x  † RoRC is a non-GAAP financial measure, see Appendix 1 Pre-tax income divided by net revenues 2 Excluding Investments & Partnerships3 Excluding Investments & Partnerships NNA of CHF 7 bn and AuM of CHF 41 bn. Results excluding information included in our reported results are non-GAAP financial measures 
 

   11  December 15, 2020  2020 performance impacted by market headwinds  IWM AM pre-tax incomein CHF mn    Key drivers  Management fees impacted by unfavorable FX movements and lower real estate transaction fees given COVID-19Performance and placement revenues lower due to reduced placement fees, losses on seed money investments in our funds and market impact on performance fees9M20 investments & partnership income include CHF 203 mn gain on InvestLab transferStrong underlying business momentum and positioning going forwardSignificant actions taken expected to result in 2021 gross cost savings of ~CHF 50 mnCHF 9.2 bn of net new assets in 9M20Record Assets under Management        Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see the Appendix of the CEO and CFO Investor Update presentations 
 

   12  December 15, 2020  Investments & Partnerships  York Capital Management (AM AuM of CHF 5 bn)Change in York strategy to wind down its European hedge funds business, primarily manage internal capital in its Multi Strategy fund and expected spin out of APAC (Credit Suisse intends to have continued interest); expecting impairment of~USD 450 mn in 4Q20ICBCCS (AM AuM of CHF 34 bn)Profitable and scaled asset management joint venture in China; AuM of RMB 1.25 tn (CHF 168 bn)Verde Asset Management (AM AuM of CHF 2 bn)Brazilian hedge fund focused on Brazil Macro, Equities Long-Only and Global MacroReal Estate Capital PartnersLP investment in third-party real estate private equity fund family spun-off from Credit Suisse in 2010; fund losses in 2020 primarily due to COVID-19 impacts  Summary of significant investments  Investments & Partnerships1 – as of 3Q20  York  ICBCCS  Other  CHF 0.8 bn  Note: AuM figures as of 3Q20 1 Includes management company investments (post expected York impairment of ~USD 450 mn in 4Q20) 
 

   13  December 15, 2020  Well positioned for growth  Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see the Appendix of the CEO and CFO Investor Update presentations1 Based on Consensus Summary published by Credit Suisse Group on October 21, 2020 and available on the Credit Suisse website. Consensus data is used solely for illustrative purposes. Actual results may differ significantly  Growth trajectory  1        Excluding ~USD 450 mn impairment of interest in York Capital Management    IWM AM pre-tax incomein CHF mn 
 

   14  December 15, 2020  Four key strategic priorities to capture growth potential      Continue to scalemarket-leading franchises  Expand alternatives, alternatives-lite and private market offerings  Acceleratefocus on ESG  Leverage Wealth Management for distribution    1    2    3    4                        Credit Suisse Asset ManagementStrategic Priorities 
 

   15  Excluding Investments & Partnerships  Continue to scale market-leading franchises  1        Passive  Actively-managed and Alternatives-lite  Alternatives  Credit Investment GroupNon-IG loans, CLOs, CLO Equity and Direct Lending (PCO)  Insurance-LinkedExperienced ILS manager  Real EstateDiversified offering in Switzerlandand international markets  NEXTPrivate Equity Fin-tech  Latin AmericaCredit and Real Estate franchisesin Mexico and Brazil  Fixed IncomeEM Credit, L/S, Supply Chain, Fixed Maturity Bond Series  EquitiesGrowing Thematics platform  BalancedEstablished mix of Fixed Income and Equity solutions  Index SolutionsBroad offering ofproducts including ETFs  Other strategiesQIS, Commodities, Energy Infrastructure, etc.  Private Fund GroupTop placement agent  European CreditAbsolute return strategies across bonds, loans and derivatives  December 15, 2020    Case studies        Continue to launch new initiatives (e.g., ETFs) and expand institutional/retail offerings to maximize scale  Continue to reposition core franchises towards higher-margin alternatives-lite solutions  Scale existing platforms and develop new businesses to capture growing private market activities and bank disintermediation trends  Municipal BondsUS-based platform 
 

 Focus on products and markets where we have a distinct competitive advantage  16  December 15, 2020  1  AuM in CHF bn  57  21  Index Solutions: Key initiatives and product innovationFourth largest provider of ETFs/index funds in Europe3Growing European and Asia mandates  PassiveMaximize scale of Index businesses  Actively-managed and Alternatives-liteContinue to reposition towards Alternatives-lite  Fixed Income: Innovative/higher-margin offeringsGrowing Alternatives-lite offerings include Fixed Maturity Bond series,Supply Chain Finance funds, Long/Short and Credit Opportunities Launch of new CS Investment Partners Convertible bond businessEquities: Thematic Equity Fund Offerings (ITD performance2)CS (Lux) Security Equity Fund (May ‘13) +219%CS (Lux) Robotics Equity Fund (June ‘16) +112%CS (Lux) Digital Health Equity Fund (Dec ‘17) +106%CS (Lux) Edutainment Equity Fund (Sept ‘19) +29%  AlternativesScale market-leading businesses  Credit Investments Group: Award-winning credit platformDeep relationships with PE, financial intermediaries, 800+ corporates2020 GlobalCapital Broadly Syndicated CLO Manager of the YearGlobal Real Estate: Market-leading real estate franchiseLargest provider of real estate investments in Switzerland4th largest provider of Europe RE investments and Top 10 globally1  1 Source: ANREV/INREV/NCREIF Fund Manager Survey 2020 2 Represents inception to date performance net of fees for Class B shares. Source: FundGateway/Factsheets as of October 20203 Source: Morningstar as of August 31, 2020 4 Source: CSAM Investment Performance Reporting as of October 31, 2020. Refers to performance relative to benchmark gross of fees for funds only(except for CIG which also includes mandates). Benchmarked against its individual benchmarks as set out in the fund IMA or prospectus 5 Refers to Swiss Real Estate funds only  84%  71%  61%5  83%  1 year  5 year  95%  78%  52%5  91%  Percentage of weighted AuMreturning above benchmark4  +55%  +58%  +50%  +26%  +57%  Alts-lite  Alts-lite  Not applicable 
 

   17  December 15, 2020  Expand alternatives and private markets offerings  Asset class (examples)  2    Credit  Private Equity  Real Estate  Private Fund Group  Ambition of ~CHF 10 bn net new asset generation in the next 2-3 yearswith average management fees of 1-2% and performance fees of 10-20%    Long-term track record and well-known to investors  Leverage established team with >CHF 10 bn in AuM  NEXT Investors  Thematic Equity Private Markets  Value-add strategy with core plus features  Actively managed with exposure across all regions  Logistics Property Partners   International Property business  CIG final close Edition CLO Opportunity fund (USD 265 mn)  Liquid credit trading strategy  In partnership with the Qatar Investment Authority  CLO Equity Fund  European Credit Strategies  Private Credit Opportunities  Established in 1994; USD 579 bn raised for 411 funds  Increasing connectivity with Wealth Management  Fund placement  Directs and secondary solutions 
 

     Ambition to grow ESG AuM base driven by ESG integration efforts and new product launches  18  December 15, 2020  Continued focus on ESG    ESG Acceleration   ESG Leadership  Strong progress in integrating ESG criteria into AM portfolio and risk processesExclusions and Integration Active OwnershipESG reporting1  Ambition to become a leader for sustainable investment solutions and continue to invest into platform and resourcesScale up of active ownership and proxy voting activitiesPartnering group-wide with SRIA leading powerhouse in Swiss, European and Global Real Estate products – named global sector leader by GRESB                            ESG Value Proposition  Launched various sustainable investment solutionsAnnounced partnership with Equilibrium Capital to jointlly manage a platform that provides investors with sustainable infrastructure and resource managment projectsESG Index products            3        Current focus  1 Neue Zürcher Zeitung (NZZ) mentioned our transparency efforts in our ESG factsheets in a positive way on August 15, 2020 
 

   19  December 15, 2020  Leverage Wealth Management for distribution  Increase AM/WM collaboration across alternative and private market offerings(ambition of >CHF 1 bn NNA per year)    4  AM Operating Business1 AuM sourced through WM channelsin CHF bn  Significant AuM growth from WM since 2016  Collaboration priorities  Growth in AuM sourced through WM channels since the end of 2016 of 63% exceeded overall growth in AM Operating Business1 Expand focus on alternatives and private market products, e.g. NEXT Fintech Private EquityContinue efforts on both Index and actively-managed portfolio offeringsIn partnership with IS&P, continue engagement to align demand for House View solutions with AM product suite AM Product Specialists closely aligned with advisory & sales and RMs  +63%  1 Excluding Investments & Partnerships  
 

   20  December 15, 2020  Positioning Asset Management for long-term growth  We have made significant progress since 2015Our globally diversified and scaled platform is the right model for the futureWorld-class franchisesAlternatives and private marketsDifferentiated performanceDiversified mix of institutional and private clientsReduce reliance on Investments & PartnershipsMedium-term RoRC† ambition greater than 40%        † RoRC is a non-GAAP financial measure, see Appendix 
 

 Appendix  21  December 15, 2020 
 

   Notes (1/2)  22  December 15, 2020  General notesThroughout the presentation rounding differences may occurUnless otherwise noted, all CET1 capital, CET1 ratio, Tier 1 leverage ratio, risk-weighted assets and leverage exposure figures shown in this presentation are as of the end of the respective period and, for periods prior to 2019, on a “look-through” basisGross and net margins are shown in basis pointsGross margin = net revenues annualized / average AuM; net margin = pre-tax income annualized / average AuM. Net margin excluding certain significant items, as disclosed herein, is calculated excluding those items applying the same methodologyPTI margin = pre-tax income / net revenuesMandate penetration reflects advisory and discretionary mandate volumes as a percentage of AuM, excluding those from the external asset manager businessFX impact, unless otherwise noted, is calculated by converting the CHF amount of net revenues, provision for credit losses and operating expenses for 2020 back to the original currency on a monthly basis at the respective spot FX rate. The respective amounts are then converted back to CHF applying the average 2019 FX rate from the period against which the FX impact is measured. Average FX rates apply a straight line average of monthly FX rates for major currenciesWealth Management businesses include SUB PC, IWM PB and APAC and related figures refer to their combined resultsWealth Management-related businesses include SUB, IWM and APAC and related figures refer to their combined resultsPre-provision profit refers to pre-tax income excluding provision for credit losses Client Business Volume includes assets under management, custody assets and net loansBanking for the Investment Bank is defined as its capital markets and advisory franchisesSpecific notes† Prior to 3Q20, regulatory capital was calculated as the worst of 10% of RWA and 3.5% of leverage exposure and return on regulatory capital (a non-GAAP financial measure) was calculated using income / (loss) after tax and assumed a tax rate of 30%. In 3Q20, we updated our calculation approach, following which regulatory capital is calculated as the average of 10% of RWA and 3.5% of leverage exposure and return on regulatory capital (a non-GAAP financial measure) is calculated using income / (loss) after tax and assumes a tax rate of 30% for periods prior to 2020 and 25% from 2020 onwards. For periods in 2020, for purposes of calculating Group return on regulatory capital, leverage exposure excludes cash held at central banks, after adjusting for the dividend paid in 2Q20 and the planned dividend in 4Q20. For the Investment Bank division, return on regulatory capital is based on US dollar denominated numbers. Adjusted return on regulatory capital is calculated using adjusted results, applying the same methodology to calculate return on regulatory capital.‡ Return on tangible equity, a non-GAAP financial measure, is calculated as annualized net income attributable to shareholders divided by average tangible shareholders’ equity. Tangible shareholders’ equity, a non-GAAP financial measure, is calculated by deducting goodwill and other intangible assets from total shareholders’ equity as presented in our balance sheet. Tangible book value, a non-GAAP financial measure, is equal to tangible shareholders’ equity. Tangible book value per share, a non-GAAP financial measure, is calculated by dividing tangible shareholders' equity by total number of shares outstanding. Management believes that tangible shareholders’ equity/tangible book value, return on tangible equity and tangible book value per share are meaningful as they are measures used and relied upon by industry analysts and investors to assess valuations and capital adequacy.For end-4Q15, tangible shareholders’ equity excluded goodwill of CHF 4,808 mn and other intangible assets of CHF 196 mn from total shareholders’ equity of CHF 44,382 mn as presented in our balance sheet.For end-1Q16, tangible shareholders’ equity excluded goodwill of CHF 4,688 mn and other intangible assets of CHF 186 mn from total shareholders’ equity of CHF 44,997 mn as presented in our balance sheet.For end-2Q16, tangible shareholders’ equity excluded goodwill of CHF 4,745 mn and other intangible assets of CHF 191 mn from total shareholders’ equity of CHF 44,962 mn as presented in our balance sheet.For end-3Q16, tangible shareholders’ equity excluded goodwill of CHF 4,725 mn and other intangible assets of CHF 192 mn from total shareholders’ equity of CHF 44,276 mn as presented in our balance sheet.For end-4Q16, tangible shareholders’ equity excluded goodwill of CHF 4,913 mn and other intangible assets of CHF 213 mn from total shareholders’ equity of CHF 41,897 mn as presented in our balance sheet.For end-1Q17, tangible shareholders’ equity excluded goodwill of CHF 4,831 mn and other intangible assets of CHF 202 mn from total shareholders’ equity of CHF 41,702 mn as presented in our balance sheet.For end-2Q17, tangible shareholders’ equity excluded goodwill of CHF 4,673 mn and other intangible assets of CHF 195 mn from total shareholders’ equity of CHF 43,493 mn as presented in our balance sheet.For end-3Q17, tangible shareholders’ equity excluded goodwill of CHF 4,715 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 43,858 mn as presented in our balance sheet.For end-4Q17, tangible shareholders’ equity excluded goodwill of CHF 4,742 mn and other intangible assets of CHF 223 mn from total shareholders’ equity of CHF 41,902 mn as presented in our balance sheet.For end-1Q18, tangible shareholders’ equity excluded goodwill of CHF 4,667 mn and other intangible assets of CHF 212 mn from total shareholders’ equity of CHF 42,540 mn as presented in our balance sheet.For end-2Q18, tangible shareholders’ equity excluded goodwill of CHF 4,797 mn and other intangible assets of CHF 212 mn from total shareholders’ equity of CHF 43,470 mn as presented in our balance sheet.For end-3Q18, tangible shareholders’ equity excluded goodwill of CHF 4,736 mn and other intangible assets of CHF 214 mn from total shareholders’ equity of CHF 42,734 mn as presented in our balance sheet.For end-4Q18, tangible shareholders’ equity excluded goodwill of CHF 4,766 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 43,922 mn as presented in our balance sheet.For end-1Q19, tangible shareholders’ equity excluded goodwill of CHF 4,807 mn and other intangible assets of CHF 224 mn from total shareholders’ equity of CHF 43,825 mn as presented in our balance sheet. For end-2Q19, tangible shareholders’ equity excluded goodwill of CHF 4,731 mn and other intangible assets of CHF 216 mn from total shareholders’ equity of CHF 43,673 mn as presented in our balance sheet.For end-3Q19, tangible shareholders’ equity excluded goodwill of CHF 4,760 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 45,150 mn as presented in our balance sheet.For end-4Q19, tangible shareholders’ equity excluded goodwill of CHF 4,663 mn and other intangible assets of CHF 291 mn from total shareholders’ equity of CHF 43,644 mn as presented in our balance sheet. 
 

   Notes (2/2)  23  December 15, 2020  For end-1Q20, tangible shareholders’ equity excluded goodwill of CHF 4,604 mn and other intangible assets of CHF 279 mn from total shareholders’ equity of CHF 48,675 mn as presented in our balance sheet. For end-2Q20, tangible shareholders’ equity excluded goodwill of CHF 4,676 mn and other intangible assets of CHF 273 mn from total shareholders’ equity of CHF 46,535 mn as presented in our balance sheet.For end-3Q20, tangible shareholders’ equity excluded goodwill of CHF 4,577 mn and other intangible assets of CHF 256 mn from total shareholders’ equity of CHF 45,740 mn as presented in our balance sheet.   AbbreviationsABS = Asset Backed Securities; ACL = Allowance for credit losses; Adj. = Adjusted; AGM = Annual General Meeting; AI = Artificial Intelligence; AM = Asset Management; Ann. = Annualized; APAC = Asia Pacific; AuM = Assets under Management; Avg. = Average; BIS = Bank for International Settlements; BoD = Board of Directors; bps = basis points; CAGR = Compound Annual Growth Rate; CARMC = Capital Allocation & Risk Management Committee; C&IC = Corporate & Institutional Clients; CBV = Client Business Volume; CDS = Credit Default Swap; CECL = Current Expected Credit Losses; CET1 = Common Equity Tier 1; C&IC = Corporate and Institutional Clients; C/I = Cost/Income; CIG = Credit Investments Group; CIO = Chief Investment Officer; CLO = Collateralized Loan Obligation; Corp. Ctr. = Corporate Center; COVID-19 = Coronavirus disease 2019; CRCO = Chief Risk and Compliance Officer; CSO = Chief Sustainability Officer; CSR = Corporate Social Responsibility; CSX = Credit Suisse X; CVA = Credit Valuation Adjustment; DCM = Debt Capital Markets; DPB = Digital Private Banking; ECM = Equity Capital Markets; EM Credit = Emerging Market Credit; EMEA = Europe, Middle East & Africa; ESG = Environmental Social and Governance; ExB = Executive Board of Directors; Excl. = Excluding; FINMA = Swiss Financial Market Supervisory Authority; FRTB = Fundamental Review of the Trading Book; FVoD = Fair Value on own Debt; FX = Foreign Exchange; FXC = FX Constant; GAAP = Generally Accepted Accounting Principles; GDP = Gross Domestic Product; GRESB = Global ESG Benchmark for Real Assets; GTS = Global Trading Solutions; HY = High Yield; I&P = Investments & Partnerships; IB = Investment Bank; IBCM = Investment Banking & Capital Markets; ICBCCS = ICBC Credit Suisse Asset Management; IG = Investment Grade; ILS = Insurance-Linked Strategies; IMF = International Monetary Fund; IPO = Initial Public Offering; IS&P = Investment Solutions & Products; ITS = International Trading Solutions; IWM = International Wealth Management; L/S = Long/Short; Lev Fin = Leveraged Finance; LGBT = Lesbian, Gay, Bisexual, and Transgender; LTM = Last Twelve Months; M&A = Mergers & Acquisitions; MSCI = Morgan Stanley Capital International; NAB = Neue Aargauer Bank; NGO = Non-governmental organization; NII = Net interest income; NNA = Net new assets; NPA = Non-performing assets; o/w = of which; OpRisk = Operational Risk; p.a. = per annum; PACTA = Paris Agreement Capital Transition Assessment; PB = Private Banking; PC = Private Clients; PCL = Provision for credit losses; PCO = Private Credit Opportunities; PCR = Position & Client Risk; PE = Private Equity; PPP = Purchasing Power Parity; PTI = Pre-tax income; RE = Real Estate; RM = Relationship Manager(s); RMBS = Residential Mortgage-Backed Security; RoRC = Return on Regulatory Capital; RoTE = Return on Tangible Equity; RWA = Risk-weighted assets; SA-CCR = Standardized Approach to Counterparty Credit Risk; SASB = Sustainability Accounting Standards Board; S&T = Sales and Trading; SIX = Swiss Infrastructure and Exchange; SME = Small and Medium-Sized Enterprises; SoW = Share of Wallet; SP = Securitized Products; SRI = Sustainability, Research & Investment Solutions; SRU = Strategic Resolution Unit; SUB = Swiss Universal Bank; TBTF = Too big to fail; TBVPS = Tangible Book Value Per Share; TFCD = Task Force on Climate-related Financial Disclosures; (U)HNW = (Ultra) High Net Worth; (U)HNWI = (Ultra) High Net Worth Individuals; UN SDG = United Nations Sustainable Development Goals; VCs = Venture Capitalists; YoY = Year over year; YTD = Year to Date 
 

  
 

   Brian Chin, CEO Investment BankDecember 15, 2020  Credit Suisse Investor Update 2020Driving sustainable Investment Bank returns   
 

 Disclaimer  2  December 15, 2020  This material does not purport to contain all of the information that you may wish to consider. This material is not to be relied upon as such or used in substitution for the exercise of independent judgment.Cautionary statement regarding forward-looking statementsThis presentation contains forward-looking statements that involve inherent risks and uncertainties, and we might not be able to achieve the predictions, forecasts, projections and other outcomes we describe or imply in forward-looking statements. A number of important factors could cause results to differ materially from the plans, targets, goals, expectations, estimates and intentions we express in these forward-looking statements, including those we identify in "Risk factors” in our Annual Report on Form 20-F for the fiscal year ended December 31, 2019, in “Credit Suisse – Risk factor” in our 1Q20 Financial Report published on May 7, 2020 and in the “Cautionary statement regarding forward-looking information" in our media release relating to the Investor Update published on December 15, 2020 and filed with the US Securities and Exchange Commission, and in other public filings and press releases. We do not intend to update these forward-looking statements. In particular, the terms “Estimate”, “Illustrative”, “Ambition”, “Objective”, “Outlook” and “Goal” are not intended to be viewed as targets or projections, nor are they considered to be Key Performance Indicators. All such estimates, illustrations, ambitions, objectives, outlooks and goals are subject to a large number of inherent risks, assumptions and uncertainties, many of which are completely outside of our control. These risks, assumptions and uncertainties include, but are not limited to, general market conditions, market volatility, interest rate volatility and levels, global and regional economic conditions, challenges and uncertainties resulting from the COVID-19 pandemic, political uncertainty, changes in tax policies, regulatory changes, changes in levels of client activity as a result of any of the foregoing and other factors. Accordingly, this information should not be relied on for any purpose. We do not intend to update these estimates, illustrations, ambitions, objectives, outlooks or goals. We may not achieve the benefits of our strategic initiativesWe may not achieve all of the expected benefits of our strategic initiatives. Factors beyond our control, including but not limited to the market and economic conditions (including macroeconomic and other challenges and uncertainties, for example, resulting from the COVID-19 pandemic), changes in laws, rules or regulations and other challenges discussed in our public filings, could limit our ability to achieve some or all of the expected benefits of these initiatives. Estimates and assumptionsIn preparing this presentation, management has made estimates and assumptions that affect the numbers presented. Actual results may differ. Annualized numbers do not take into account variations in operating results, seasonality and other factors and may not be indicative of actual, full-year results. Figures throughout this presentation may also be subject to rounding adjustments. All opinions and views constitute judgments as of the date of writing without regard to the date on which the reader may receive or access the information. This information is subject to change at any time without notice and we do not intend to update this information. RestatementAs of 3Q20, financial information reflects the new divisional reporting structure and management responsibilities announced on July 30, 2020 and updates to certain calculations and allocations. Prior periods have been restated to conform to the current presentation. In light of the restructuring announced July 30, 2020 and several significant items impacting results in prior periods, we intend to focus on adjusted numbers, excluding significant items in our discussion of results until the restructuring is completed.Cautionary statements relating to interim financial informationThis presentation contains certain unaudited interim financial information. This information has been derived from management accounts, is preliminary in nature, does not reflect the complete results of the fourth quarter of 2020 or the full year 2020 and is subject to change, including as a result of any normal quarterly or yearly adjustments in relation to the financial statements. This information has not been subject to any review by our independent registered public accounting firm. There can be no assurance that the final results for these periods will not differ from these preliminary results, and any such differences could be material. Quarterly financial results for the fourth quarter of 2020 and full year 2020 will be included in our 4Q20 Earnings Release and our 2020 Annual Report. These interim results of operations are not necessarily indicative of the results to be achieved for the remainder of 2020. Statement regarding non-GAAP financial measuresThis presentation also contains non-GAAP financial measures, including results excluding certain items included in our reported results, return on regulatory capital and return on tangible equity and tangible book value per share (which are both based on tangible shareholders’ equity). Further details and information needed to reconcile such non-GAAP financial measures to the most directly comparable measures under US GAAP can be found in the Appendix of the CEO and CFO Investor Update presentations, published on December 15, 2020, which are both available on our website at www.credit-suisse.com.Our estimates, ambitions, objectives and targets often include metrics that are non-GAAP financial measures and are unaudited. A reconciliation of the estimates, ambitions, objectives and targets to the nearest GAAP measures is unavailable without unreasonable efforts. Results excluding certain items included in our reported results do not include items such as goodwill impairment, major litigation provisions, real estate gains, impacts from foreign exchange and other items included in our reported results, all of which are unavailable on a prospective basis. Return on Tangible Equity is based on tangible shareholders' equity, a non-GAAP financial measure also known as tangible book value, which is calculated by deducting goodwill and other intangible assets from total shareholders' equity as presented in our balance sheet, both of which are unavailable on a prospective basis. Tangible book value per share excludes the impact of any dividends paid during the performance period, share buybacks, own credit movements, foreign exchange rate movements and pension-related impacts, all of which are unavailable on a prospective basis. Return on regulatory capital (a non-GAAP financial measure) is calculated using income/(loss) after tax and assumes a tax rate of 25% and capital allocated based on the average of 10% of average risk-weighted assets and 3.5% of average leverage exposure; the essential components of this calculation are unavailable on a prospective basis. Such estimates, ambitions, objectives and targets are calculated in a manner that is consistent with the accounting policies applied by us in preparing our financial statements.Statement regarding capital, liquidity and leverageCredit Suisse is subject to the Basel III framework, as implemented in Switzerland, as well as Swiss legislation and regulations for systemically important banks (Swiss Requirements), which include capital, liquidity, leverage and large exposure requirements and rules for emergency plans designed to maintain systemically relevant functions in the event of threatened insolvency. Credit Suisse has adopted the Bank for International Settlements (BIS) leverage ratio framework, as issued by the Basel Committee on Banking Supervision (BCBS) and implemented in Switzerland by the Swiss Financial Market Supervisory Authority FINMA. References to phase-in and look-through included herein refer to Basel III capital requirements and Swiss Requirements. Phase-in reflects that, for the years 2014-2018, there was a five-year (20% per annum) phase-in of goodwill, other intangible assets and other capital deductions (e.g., certain deferred tax assets) and a phase-out of an adjustment for the accounting treatment of pension plans. For the years 2013-2022, there is a phase-out of certain capital instruments. Look-through assumes the full phase-in of goodwill and other intangible assets and other regulatory adjustments and the phase-out of certain capital instruments.Unless otherwise noted, leverage exposure is based on the BIS leverage ratio framework and consists of period-end balance sheet assets and prescribed regulatory adjustments. The tier 1 leverage ratio and CET1 leverage ratio are calculated as BIS tier 1 capital and CET1 capital, respectively, divided by period-end leverage exposure. Swiss leverage ratios are measured on the same period-end basis as the leverage exposure for the BIS leverage ratio. Unless otherwise noted, for periods in 2020, leverage exposure excludes cash held at central banks, after adjusting for the dividends paid in 2020.SourcesCertain material in this presentation has been prepared by Credit Suisse on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. Credit Suisse has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness or reliability of such information. 
 

 3  December 15, 2020  The newly integrated Investment Bank builds on strengths to deliver growth      AlphaGrowth            Position For The Future      ExpandConnectivity to Group          Increase Collaboration      Integrated Investment Bank                Maximize Existing Franchise      Technology  Operational Excellence  Talent & Diversity 
 

   4  December 15, 2020  The organizational design of the Investment Bank is founded on integration and globalization…  Develops and distributes products to clients in partnership with key stakeholders  APAC  IWM   SUB  Global Trading Solutions (GTS)  SRI  Consolidated capital markets origination, execution and syndication  Created midcap M&A venture with IWM  Elevated focus on M&A advisory to better position for growth  Combined ITS and APAC Solutions to form GTS to globalize institutional-style wealth solutions  Globalized Fixed Income and Equity Sales and Trading platforms  Launched Global Research in SRI to deliver thematic research across private and public markets              Global Trading Solutions (GTS)   Equity S&T  Advisory   Fixed Income S&T  Capital Markets   
 

   5  December 15, 2020  …with >75% of revenues generated by Top 6 ranked businesses and market leading franchises across the platform  #1 Global IPOs1  Banking  Investment Bank of the Year for Securitization                                                        Investment Bank of the Year  Investment Bank of the Year for Equity Derivatives   Share up ~90bps vs. 20191  #1 Sponsors Leveraged Finance1  #2 Institutional Loans1  Top 5 Announced M&A1  Equities  #2 EuroHedge Prime Brokerage8  Share up 75bps YoYGlobal Cash Equities7  #3 AsiaHedge Prime Brokerage8  #4US Prime Brokerage8,9  Top 5Global Cash Equities7  Fixed Income  #1 Structured Credit3  #1 Asset Finance2  #1 Leveraged Finance Trading4  #1 Pass-Through Trading5  #1 IG and HY CDS Trading6    1 Refers to global investment banking results from the Investment Bank, APAC advisory and underwriting as well as M&A, DCM and ECM in SUB C&IC. Dealogic 2020 YTD as of December 11, 2020 (Global); IPOs and M&A based on volume 2 Thomson Reuters F20A All US Securitizations 2020 YTD as of October 31, 2020 3 Bloomberg for the 9M period ending September 30, 2020 4 Coalition Competitor Analytics for the 6M period ending June 30, 2020, peers include Bank of America, Barclays, BNP Paribas, Citigroup, Deutsche Bank, Goldman Sachs, JP Morgan, Morgan Stanley, Société Générale and UBS. Results analyzed according to CS’s Global Credit product taxonomy and ranking based on CS’ own revenues; includes Americas and EMEA 5 Tradeweb for the 9M period ending September 30, 2020 (US) 6 Bloomberg for the 9M period ending September 30, 2020 (US) 7 Third Party competitive analysis for the 6M period ending June 30, 2020 8 2020 surveys based on FY 2019 results 9 Absolute Return 
 

 6  December 15, 2020  The integrated Investment Bank’s diversified business mix has led to reduced revenue volatility  Diversified revenue streams…  By Product  ByType  Revenue, 2018-9M20, in USD terms  …leading to significantly reduced volatility of revenue    Total investment banking revenues1,2 volatility   Quarterly revenue (2018 – 9M20) coefficient of standard variation  Source: Company financials from 1Q18 to 3Q20, converted to USD using average exchange rates; Industry includes Bank of America, Barclays, BNP Paribas, Citigroup, Credit Suisse, Deutsche Bank, HSBC, JP Morgan, Morgan Stanley, Société Générale and UBS; Goldman Sachs excluded given no quarterly disclosures pre-4Q18 1 Include Fixed Income Sales and Trading, Equity Sales and Trading and Advisory and Underwriting revenues; no Equity Sales and Trading revenues for Deutsche Bank; no Advisory and Underwriting revenues for HSBC, BNP Paribas and Société Générale 2 Credit Suisse and UBS exclude mark-to-market impacts in 1Q-3Q and 1Q-2Q, respectively 
 

 7  December 15, 2020  Strategic investments coupled with a supportive market environment driving strong YoY PTI growth…  Expect to extract efficiencies from integration to generate >USD 100 mn of gross cost savings from restructuring program    Continued investment in people and technology to support growth    Note: Results excluding items included in our reported results are non-GAAP financial measures. For further details and reconciliation information, see the Appendix of the CEO and CFO Investor Update presentations    Robust top-line growth driving significant PTI increase  Adjusted pre-tax income in USD mn  +90%  8.6  8.2  9.4  Net revenuesin USD bn  +47% 
 

 8  December 15, 2020  …despite large increase in provision for credit losses, which is expected to normalize going forward…  Provision for credit lossesin USD mn  447  CECL  Specific  Significant uptick in credit loss provisioning driven by: Increase in specific provisionsIncrease in CECL provisions driven by COVID-19 related impactSubject to market conditions, provisioning expected to normalize, albeit with a wide range of outcomes  
 

 9  December 15, 2020  …and while leveraging the consolidated capital base to enhance efficiency and returns  Transformation of Investment Bank capital consumption brings the business in-line with medium-term Group ambition  ~1/3 of Group capital allocation ambition ensures capital discipline  The consolidated, integrated IB capital pool enables:Greater velocity of capitalDynamic allocation of capital towards emerging opportunitiesBetter alignment of capital with long-term strategic objectives  3Q20 Credit Suisse Group Average Capital2  Investment Bank  Rest of Group  1 For the purposes of this 3Q15 chart, includes GM, IBCM, APAC Markets and SRU 2 Based on the average of 10% of RWA and 3.5% of leverage exposure from Group total (Group leverage exposure without the temporary exclusion of cash held at central banks)  Investment Bank1  Rest of Group  3Q15 Credit Suisse Group Average Capital2 
 

   Banking  EquityS&T  Investment banking market revenue pool1in USD bn  227    Coalition 4Q Forecast  Credit  Macro  10  December 15, 2020  Following steady decline, market revenue pool on pace to be the highest since 2010…  Credit Suisse Investment Bank net revenues2in USD mn  FixedIncome S&T  Equity S&T  +18%  Banking  1 Source: Coalition Global Revenue Pool analysis as of November 30, 2020. Revenue pools analyzed according to Coalition standard taxonomy 2 Product mix excludes Other; Total net revenue figure includes Other 
 

 11  December 15, 2020  …and while market growth has been geared towards Macro, CS business mix is well positioned to perform in post-COVID-19 market environment…  Macro  Banking  Credit  Equity S&T  Investment banking market revenue pool1in USD bn  Competitive position/business strategy  Revenue pool outlook1  1 Source: Coalition Global Revenue Pool analysis as of November 30, 2020. Revenue pools analyzed according to Coalition standard taxonomy 2 Dealogic 2020 YTD as of December 11, 2020 (Global); M&A based on volume 3 Third Party competitive analysis for the 6M period ending June 30, 2020 4 Thomson Reuters F20A All US Securitizations 2020 YTD as of October 31, 2020 5 Coalition Competitor Analytics for the 6M period ending June 30, 2020, peers include Bank of America, Barclays, BNP Paribas, Citigroup, Deutsche Bank, Goldman Sachs, JP Morgan, Morgan Stanley, Société Générale and UBS. Results analyzed according to CS’s Global Credit product taxonomy and ranking based on CS’ own revenues; includes Americas and EMEA   Niche Macro offering tailored to WM clients and supporting Institutional clients  Top 5 Announced M&A2#2 Institutional Loans2  Top 5 Global Cash Equities3  #1 Asset Finance4#1 Lev Fin Trading5  M&A recovery; Capital Markets shift towards Lev Loans, lower IG DCM  Steady Equity S&T  Normalized Credit environment with improvement in SP  Normalized Macro environment  +61%  YoY %  +19%  +4%  +14%  67% of increase from Macro          Banking  Equity S&T  Credit  Macro  +25%   
 

 12  December 15, 2020  …with continued focus on delivering institutional-style solutions to Wealth Management clients through GTS  GTS is the continuation of a successful journey and was formed to…Support delivery of enhanced divisional profitability through scale effects and increased efficienciesAlign incentives to continue global collaboration growth across IB, APAC, IWM and SUBOperate all markets and financing businesses with a consistent risk management and risk appetite approach Capitalize on a unified platform to increase revenues and reduce inefficiencies     Integrated wealth and corporate coverageAddress complex range of private wealth and corporate needs including all financing and hedging needsAligned incentives with the wealth management divisions  Investment Engine  Deliver alpha in a zero/low rate environment Consolidated and streamlined product manufacturing and distribution capabilities to maximize client benefitsAccess to exclusive thematic products Originate to distribute model                                                GTS revenues as % of IB revenues1 in USD terms  Structured products penetration2 % of AuM    Bank for Entrepreneurs  1 Excludes GTS revenues reported within the WM-related divisions 2 Reflects the share of structured products as percentage of AuM across UHNW, HNW and entry-HNW clients in SUB PC, IWM PB and APAC as well as External Asset Managers in SUB C&IC 3 2019 McKinsey private banking survey  3 
 

         13  December 15, 2020  The Investment Bank’s client-centric strategy positions the franchise ahead of trends to capture market growth…    Transition from public to private markets                              Market trends  Investment Bank strategy            Focus on ESG for Corporates and Investors      Rapid growth in Tech/Healthcare banking fee pools       Onshore China expansion opportunity              Increased prominence of electronic trading across asset classes       Untapped credit markets opportunity                                                                                        Expand MD coverage footprint and increase connectivity with VCs and founders  Expand coverage of private issuers and leverage access to private capital across UHNW investor base  Support energy transition by creating distinctive service offering targeting infrastructure and renewable growth  Invest to build out new product distribution and trading capabilities  Deliver cross-asset electronic trading in targeted products leveraging Equities solutions and Fintech partnerships  Enter new markets and expand Asset Finance to new asset classes 
 

     14  December 15, 2020  …partnering across the Bank to lead in ESG products and advisory services  Already seeing early successes in assisting our corporate and institutional clients in their sustainability strategies    Developing an IB-wide ESG strategy in coordination with SRI and Wealth Management divisions  Committed to being a partner to our clients and to helping facilitate their sustainability goals  Establishing an ESG Center of Excellence to centralize common needs for all businesses within the IB  Each business line within the IB has its own ESG strategy and measures, overseen by an IB ESG Steering Committee                                                                  1 Total offering was USD 3.8 bn (USD 900 mn P-Caps, USD 1.4 bn Senior Secured Notes, USD 1.5bn Senior Unsecured Notes)        USD 784 mnFollow-on offeringGlobal coordinatorNov. 2020    USD 900 mn1Senior Secured Notes 2.450% Notes due 2027 (Sustainability Linked Bond)Joint Active bookrunnerNov. 2020  USD 125 mnPrivate PlacementPlacement agentNov. 2020  USD 384 mnSPAC IPOLead left BookrunnerAug. 2020  USD 1.35 bnMerger with USD 225 mnPIPE financingPending            Committed to aligning IB footprint to support the objectives of the Paris Agreement by increasing lending to support energy transition   
 

 15  December 15, 2020  Investing in relationships, people and culture to enhance operational excellence  Winning culture              Operational excellence  Aspire to operational excellence across the Investment Bank  Prioritize automation, preventative controls, data integrity and supervision  Require principled and ethical behavior with a full awareness of controls, policies and procedures                                      Monitor risks through effective partnership between business and control functions  Employees focus on building trust with clients1  Employees operate with full ownership and accountability1  88%  85%  1 Internal pulse survey completed in June 2020; analytics provided by Karian and Box; industry benchmark reflects data from 12 Financial Services organizations  +13pp  +13pp 
 

 16  December 15, 2020  The Investment Bank’s path to sustainable returns is achievable  † RoRC is a non-GAAP financial measure, see Appendix; RoRC based on USD 1 In the medium term   Adjusted return on regulatory capital†    RoRC † ambition110-15%    Restructured and newly reintegrated businessDiversified revenue and reduced earnings volatilityBusiness mix that is positioned to perform well in post-COVID-19 market environmentExpect normalized credit loss provisionsDisciplined investment in people, capital and technology focused on top-line revenue growthSignificant further upside from Wealth Management collaboration model 
 

 17  December 15, 2020  Appendix 
 

   Notes (1/2)  18  December 15, 2020  General notesThroughout the presentation rounding differences may occurUnless otherwise noted, all CET1 capital, CET1 ratio, Tier 1 leverage ratio, risk-weighted assets and leverage exposure figures shown in this presentation are as of the end of the respective period and, for periods prior to 2019, on a “look-through” basisGross and net margins are shown in basis pointsGross margin = net revenues annualized / average AuM; net margin = pre-tax income annualized / average AuM. Net margin excluding certain significant items, as disclosed herein, is calculated excluding those items applying the same methodologyPTI margin = pre-tax income / net revenuesMandate penetration reflects advisory and discretionary mandate volumes as a percentage of AuM, excluding those from the external asset manager businessFX impact, unless otherwise noted, is calculated by converting the CHF amount of net revenues, provision for credit losses and operating expenses for 2020 back to the original currency on a monthly basis at the respective spot FX rate. The respective amounts are then converted back to CHF applying the average 2019 FX rate from the period against which the FX impact is measured. Average FX rates apply a straight line average of monthly FX rates for major currenciesWealth Management businesses include SUB PC, IWM PB and APAC and related figures refer to their combined resultsWealth Management-related businesses include SUB, IWM and APAC and related figures refer to their combined resultsPre-provision profit refers to pre-tax income excluding provision for credit losses Client Business Volume includes assets under management, custody assets and net loansBanking for the Investment Bank is defined as its capital markets and advisory franchisesSpecific notes† Prior to 3Q20, regulatory capital was calculated as the worst of 10% of RWA and 3.5% of leverage exposure and return on regulatory capital (a non-GAAP financial measure) was calculated using income / (loss) after tax and assumed a tax rate of 30%. In 3Q20, we updated our calculation approach, following which regulatory capital is calculated as the average of 10% of RWA and 3.5% of leverage exposure and return on regulatory capital (a non-GAAP financial measure) is calculated using income / (loss) after tax and assumes a tax rate of 30% for periods prior to 2020 and 25% from 2020 onwards. For periods in 2020, for purposes of calculating Group return on regulatory capital, leverage exposure excludes cash held at central banks, after adjusting for the dividend paid in 2Q20 and the planned dividend in 4Q20. For the Investment Bank division, return on regulatory capital is based on US dollar denominated numbers. Adjusted return on regulatory capital is calculated using adjusted results, applying the same methodology to calculate return on regulatory capital.‡ Return on tangible equity, a non-GAAP financial measure, is calculated as annualized net income attributable to shareholders divided by average tangible shareholders’ equity. Tangible shareholders’ equity, a non-GAAP financial measure, is calculated by deducting goodwill and other intangible assets from total shareholders’ equity as presented in our balance sheet. Tangible book value, a non-GAAP financial measure, is equal to tangible shareholders’ equity. Tangible book value per share, a non-GAAP financial measure, is calculated by dividing tangible shareholders' equity by total number of shares outstanding. Management believes that tangible shareholders’ equity/tangible book value, return on tangible equity and tangible book value per share are meaningful as they are measures used and relied upon by industry analysts and investors to assess valuations and capital adequacy.For end-4Q15, tangible shareholders’ equity excluded goodwill of CHF 4,808 mn and other intangible assets of CHF 196 mn from total shareholders’ equity of CHF 44,382 mn as presented in our balance sheet.For end-1Q16, tangible shareholders’ equity excluded goodwill of CHF 4,688 mn and other intangible assets of CHF 186 mn from total shareholders’ equity of CHF 44,997 mn as presented in our balance sheet.For end-2Q16, tangible shareholders’ equity excluded goodwill of CHF 4,745 mn and other intangible assets of CHF 191 mn from total shareholders’ equity of CHF 44,962 mn as presented in our balance sheet.For end-3Q16, tangible shareholders’ equity excluded goodwill of CHF 4,725 mn and other intangible assets of CHF 192 mn from total shareholders’ equity of CHF 44,276 mn as presented in our balance sheet.For end-4Q16, tangible shareholders’ equity excluded goodwill of CHF 4,913 mn and other intangible assets of CHF 213 mn from total shareholders’ equity of CHF 41,897 mn as presented in our balance sheet.For end-1Q17, tangible shareholders’ equity excluded goodwill of CHF 4,831 mn and other intangible assets of CHF 202 mn from total shareholders’ equity of CHF 41,702 mn as presented in our balance sheet.For end-2Q17, tangible shareholders’ equity excluded goodwill of CHF 4,673 mn and other intangible assets of CHF 195 mn from total shareholders’ equity of CHF 43,493 mn as presented in our balance sheet.For end-3Q17, tangible shareholders’ equity excluded goodwill of CHF 4,715 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 43,858 mn as presented in our balance sheet.For end-4Q17, tangible shareholders’ equity excluded goodwill of CHF 4,742 mn and other intangible assets of CHF 223 mn from total shareholders’ equity of CHF 41,902 mn as presented in our balance sheet.For end-1Q18, tangible shareholders’ equity excluded goodwill of CHF 4,667 mn and other intangible assets of CHF 212 mn from total shareholders’ equity of CHF 42,540 mn as presented in our balance sheet.For end-2Q18, tangible shareholders’ equity excluded goodwill of CHF 4,797 mn and other intangible assets of CHF 212 mn from total shareholders’ equity of CHF 43,470 mn as presented in our balance sheet.For end-3Q18, tangible shareholders’ equity excluded goodwill of CHF 4,736 mn and other intangible assets of CHF 214 mn from total shareholders’ equity of CHF 42,734 mn as presented in our balance sheet.For end-4Q18, tangible shareholders’ equity excluded goodwill of CHF 4,766 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 43,922 mn as presented in our balance sheet.For end-1Q19, tangible shareholders’ equity excluded goodwill of CHF 4,807 mn and other intangible assets of CHF 224 mn from total shareholders’ equity of CHF 43,825 mn as presented in our balance sheet. For end-2Q19, tangible shareholders’ equity excluded goodwill of CHF 4,731 mn and other intangible assets of CHF 216 mn from total shareholders’ equity of CHF 43,673 mn as presented in our balance sheet.For end-3Q19, tangible shareholders’ equity excluded goodwill of CHF 4,760 mn and other intangible assets of CHF 219 mn from total shareholders’ equity of CHF 45,150 mn as presented in our balance sheet.For end-4Q19, tangible shareholders’ equity excluded goodwill of CHF 4,663 mn and other intangible assets of CHF 291 mn from total shareholders’ equity of CHF 43,644 mn as presented in our balance sheet. 
 

   Notes (2/2)  19  December 15, 2020  For end-1Q20, tangible shareholders’ equity excluded goodwill of CHF 4,604 mn and other intangible assets of CHF 279 mn from total shareholders’ equity of CHF 48,675 mn as presented in our balance sheet. For end-2Q20, tangible shareholders’ equity excluded goodwill of CHF 4,676 mn and other intangible assets of CHF 273 mn from total shareholders’ equity of CHF 46,535 mn as presented in our balance sheet.For end-3Q20, tangible shareholders’ equity excluded goodwill of CHF 4,577 mn and other intangible assets of CHF 256 mn from total shareholders’ equity of CHF 45,740 mn as presented in our balance sheet.   AbbreviationsABS = Asset Backed Securities; ACL = Allowance for credit losses; Adj. = Adjusted; AGM = Annual General Meeting; AI = Artificial Intelligence; AM = Asset Management; Ann. = Annualized; APAC = Asia Pacific; AuM = Assets under Management; Avg. = Average; BIS = Bank for International Settlements; BoD = Board of Directors; bps = basis points; CAGR = Compound Annual Growth Rate; CARMC = Capital Allocation & Risk Management Committee; C&IC = Corporate & Institutional Clients; CBV = Client Business Volume; CDS = Credit Default Swap; CECL = Current Expected Credit Losses; CET1 = Common Equity Tier 1; C&IC = Corporate and Institutional Clients; C/I = Cost/Income; CIG = Credit Investments Group; CIO = Chief Investment Officer; CLO = Collateralized Loan Obligation; Corp. Ctr. = Corporate Center; COVID-19 = Coronavirus disease 2019; CRCO = Chief Risk and Compliance Officer; CSO = Chief Sustainability Officer; CSR = Corporate Social Responsibility; CSX = Credit Suisse X; CVA = Credit Valuation Adjustment; DCM = Debt Capital Markets; DPB = Digital Private Banking; ECM = Equity Capital Markets; EM Credit = Emerging Market Credit; EMEA = Europe, Middle East & Africa; ESG = Environmental Social and Governance; ExB = Executive Board of Directors; Excl. = Excluding; FINMA = Swiss Financial Market Supervisory Authority; FRTB = Fundamental Review of the Trading Book; FVoD = Fair Value on own Debt; FX = Foreign Exchange; FXC = FX Constant; GAAP = Generally Accepted Accounting Principles; GDP = Gross Domestic Product; GRESB = Global ESG Benchmark for Real Assets; GTS = Global Trading Solutions; HY = High Yield; I&P = Investments & Partnerships; IB = Investment Bank; IBCM = Investment Banking & Capital Markets; ICBCCS = ICBC Credit Suisse Asset Management; IG = Investment Grade; ILS = Insurance-Linked Strategies; IMF = International Monetary Fund; IPO = Initial Public Offering; IS&P = Investment Solutions & Products; ITS = International Trading Solutions; IWM = International Wealth Management; L/S = Long/Short; Lev Fin = Leveraged Finance; LGBT = Lesbian, Gay, Bisexual, and Transgender; LTM = Last Twelve Months; M&A = Mergers & Acquisitions; MSCI = Morgan Stanley Capital International; NAB = Neue Aargauer Bank; NGO = Non-governmental organization; NII = Net interest income; NNA = Net new assets; NPA = Non-performing assets; o/w = of which; OpRisk = Operational Risk; p.a. = per annum; PACTA = Paris Agreement Capital Transition Assessment; PB = Private Banking; PC = Private Clients; PCL = Provision for credit losses; PCO = Private Credit Opportunities; PCR = Position & Client Risk; PE = Private Equity; PPP = Purchasing Power Parity; PTI = Pre-tax income; RE = Real Estate; RM = Relationship Manager(s); RMBS = Residential Mortgage-Backed Security; RoRC = Return on Regulatory Capital; RoTE = Return on Tangible Equity; RWA = Risk-weighted assets; SA-CCR = Standardized Approach to Counterparty Credit Risk; SASB = Sustainability Accounting Standards Board; S&T = Sales and Trading; SIX = Swiss Infrastructure and Exchange; SME = Small and Medium-Sized Enterprises; SoW = Share of Wallet; SP = Securitized Products; SRI = Sustainability, Research & Investment Solutions; SRU = Strategic Resolution Unit; SUB = Swiss Universal Bank; TBTF = Too big to fail; TBVPS = Tangible Book Value Per Share; TFCD = Task Force on Climate-related Financial Disclosures; (U)HNW = (Ultra) High Net Worth; (U)HNWI = (Ultra) High Net Worth Individuals; UN SDG = United Nations Sustainable Development Goals; VCs = Venture Capitalists; YoY = Year over year; YTD = Year to Date 
 

  
 

Signatures
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrants have duly caused this report to be signed on their behalf by the undersigned, thereunto duly authorized.
CREDIT SUISSE GROUP AG and CREDIT SUISSE AG
 (Registrants)
Date: December 15, 2020
By:
/s/ Flavio Lardelli
Flavio Lardelli
Director
By:
/s/ Annina Müller
Annina Müller
Vice President
Credit Suisse (NYSE:CS)
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