MELVILLE, N.Y., Oct. 22, 2019 /PRNewswire/ -- In its ongoing
mission to serve as a strategic partner to its clients and help
them appropriately scale their businesses for success, Canon
Information Technology Services (CITS), a wholly owned subsidiary
of Canon U.S.A., Inc., is set to
debut its call center outsource services at ICMI Customer
Connections (Booth #719). The show, hosted by the International
Customer Management Institute (ICMI), takes place October 28th to 30th in Chicago and invites attendees to explore the
latest industry solutions designed to improve contact center
operations.
CITS' call center outsource services create a seamless, tailored
solution to help propel companies forward. Through phone sales and
support, chat and social media support services, and strategic
process consultation, CITS provides its clients with solutions that
afford them the flexibility to focus less on process and support,
and more on creativity and collaboration.
"Leveraging Canon's support and expanding service offerings, we
have implemented a customer service support solution designed to
serve as an extension of our clients' working teams," says
Doris Higginbotham, president, CITS.
"This new customer service support solution can be scaled to meet
the continuing industry demand for service and support."
ICMI is a leading call center industry resource for knowledge,
technology, and purchasing goods and services. For more information
on CITS customer support solutions, visit www.cits.canon.com.
About Canon U.S.A.,
Inc.
Canon U.S.A., Inc.,
is a leading provider of consumer, business-to-business, and
industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately
$36 billion in global revenue, its
parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S.
patents granted in 2018† and is one of Fortune
Magazine's World's Most Admired Companies in 2019.
Canon U.S.A. is dedicated to its
Kyosei philosophy of social and environmental
responsibility. To keep apprised of the latest news from Canon
U.S.A., sign up for the Company's
RSS news feed by visiting www.usa.canon.com/rss and follow
us on Twitter @CanonUSA.
†Based on weekly patent counts issued by United
States Patent and Trademark Office.
View original content to download
multimedia:http://www.prnewswire.com/news-releases/canon-information-technology-services-debuts-call-center-outsource-services-to-companies-at-icmi-customer-connections-300943028.html
SOURCE Canon U.S.A., Inc.