Affiliated Computer Services, Inc. (NYSE: ACS), today announced that its healthcare provider consulting business has been awarded a 2009 “Best in KLAS” ranking in a prestigious national healthcare survey.

ACS received the first place award for its work in the Clinical Implementation Principal category for the 2009 Top 20 Best in KLAS Awards: Software & Professional Services report, issued by healthcare market research firm KLAS. This “Best in KLAS” distinction means healthcare providers rate ACS the highest in implementation and service for clinical projects.

“For more than a decade, the Best in KLAS awards have recognized healthcare technology companies that set the standard for delivering the best experience to providers,” said KLAS President Adam Gale. “The Best in KLAS distinction honors more than just a good product or service. It represents a commitment to meeting customer expectations in every phase of the buying process – from the sales presentation to implementation to ongoing service and support.”

In addition, ACS was ranked in the top 10 in the following categories:

  • Overall Professional Services Firm;
  • Financial ERP Implementation;
  • Vendor Selection;
  • Extended Business Office;
  • IT Outsourcing;
  • Application Hosting;
  • Staff Augmentation;
  • Other Implementation.

“The Best in KLAS ranking for our clinical implementation services, as well as our other services rankings, validates ACS’ expertise, our commitment to quality and to providing the services and solutions our clients need to solve their unique business problems,” said Chad Harris, senior vice president, ACS Healthcare Solutions. “These rankings demonstrate our deep expertise and affirm our clients’ recognition of our dedication to exceptional service.”

The Clinical Implementation Principal category is defined as: “Engagements in which a professional services firm (PSF) assists a provider in implementing inpatient Electronic Medical Records, (25+ physician practices only), Emergency Department, Operating Room, or pharmacy applications by providing guidance, expertise, tools, methodology and resources. The PSF played a major role, had specific deliverables associated with these engagements and completed a measurable portion of the work.”

KLAS is an independent firm that helps healthcare providers make informed technology decisions by monitoring and measuring the delivery of information technology to healthcare organizations. This annual year-end report is a summary of performance data and evaluations collected from healthcare provider organizations. It includes a ranking of the top vendors in several key areas of performance.

ACS provides hospitals, clinics and medical practitioners around the world with information technology, clinical solutions and a full array of management services so healthcare providers can operate more efficiently and effectively using world-class consulting and outsourcing services. ACS helps its clients reduce costs, enhance revenue, increase productivity and improve patient care. This is one of three divisions focused on the healthcare market for ACS. The other two include ACS’ government healthcare line of business which focuses on state and federal health programs such as Medicaid and Medicare and a healthcare payer group.

About ACS

ACS, a global FORTUNE 500 company with approximately 76,000 people supporting client operations reaching more than 100 countries, provides business process and IT outsourcing solutions to world-class commercial and government clients. The company's Class A common stock trades on the New York Stock Exchange under the symbol "ACS." Learn more about ACS at http://www.acs-inc.com.

About KLAS

KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors. KLAS’ mission is to improve delivery, by independently measuring vendor performance for the benefit of our healthcare provider partners, consultants, investors, and vendors. Working together with executives from over 4500 hospitals and over 2500 clinics, KLAS delivers timely reports, trends, and statistics, which provide a solid overview of vendor performance in the industry. KLAS measures performance of software, professional services, and medical equipment vendors. For more information, go to www.KLASresearch.com.

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