USMD Hospitals Earn Press Ganey 2013 Guardian of Excellence Award
November 19 2013 - 4:27PM
Business Wire
Awards Received for Reaching 95th Percentile
for Inpatient Care Patient Satisfaction
USMD Holdings, Inc. (NASDAQ: USMD), a physician-led integrated
healthcare system, announced today that USMD Hospital at Arlington
and USMD Hospital at Fort Worth have been named Press Ganey 2013
Guardian of Excellence Award winners in the Inpatient Care Patient
Satisfaction category.
The annual Press Ganey Guardian of Excellence Award honors
healthcare organizations that reach the 95th percentile in patient
satisfaction in each reporting period during the year. Both USMD
hospitals exceeded this benchmark, with USMD Hospital at Arlington
in the 97th percentile for inpatient care patient satisfaction and
USMD Hospital at Fort Worth in the 99th percentile.
“Providing top-notch, quality patient care continues to be a
priority at USMD,” said John House, M.D., chairman and chief
executive officer of USMD Holdings. “It is great to see our team
continue to be recognized for their hard work and commitment to our
patients. We’re proud of both hospitals and the entire USMD team
for this outstanding achievement.”
The Press Ganey Guardian of Excellence Award is a healthcare
industry symbol of achievement. Fewer than 5 percent of all Press
Ganey recipients reach this benchmark and consistently maintain it
for the entire reporting year.
“We’re thrilled with the high level of inpatient satisfaction
scores we’ve been able to consistently achieve at USMD,” said Karen
Fiducia, president of USMD Hospital Services, which manages the
operations of the USMD hospitals. “The Press Ganey awards are
especially prestigious because they are based on the opinions and
feedback of our patients. These awards reflect the cumulative
efforts of our entire team and their commitment to our
patients-first culture.”
Press Ganey is the healthcare industry’s leading performance
improvement firm. It is trusted by more than 10,000 healthcare
organizations across the world to measure and improve patient
experiences and satisfaction.
About USMD Holdings, Inc.
USMD is a publicly held (NASDAQ: USMD), physician-led integrated
healthcare system committed to exemplary patient care.
Headquartered in Irving, Texas, USMD serves the Dallas-Fort Worth
metropolitan area with more than 250 physicians and associate
practitioners, and provides healthcare services to patients in just
under 20 different specialties at its hospitals, nine cancer
treatment centers and nearly 70 physician clinics. For more
information about USMD, visit www.usmd.com.
USMD Holdings, Inc.Megan Reisig,
214-493-4024Megan.Reisig@usmd.com
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