PROVO, Utah and SEATTLE, July 14,
2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No.
1 Experience Management (XM) provider and creator of the XM
category, today launched Experience Design for Hybrid Work and
Workplaces to help organizations use employee feedback to create
new work experiences that enhance productivity, innovation, and
growth in the new world of work.
Built on Qualtrics EmployeeXM™, the new solutions help companies
make data-driven decisions about the workplace by helping them
understand employees' thoughts and feelings about where they want
to work, what they want out of their physical office spaces, and
what changes need to be made to increase connection, well-being,
and trust.
Evolution of Employee Expectations
The pandemic has changed employee preferences and expectations
in the workplace more significantly than any event in recent
history. Traditionally, the office was where employees
needed to go to get their work done. But now as companies
adapt to changing expectations, they will need to find compelling
ways to make the office a place where employees want to
collaborate, innovate, and be productive.
New Qualtrics
research found that 62% of employees would support
fewer office locations in exchange for better facilities and
amenities in more centralized locations. Those amenities include
more natural light in their workspace, access to fitness equipment,
and outdoor spaces where they can collaborate with colleagues.
As the war for talent heats up, and hybrid work models become
the new normal, the companies that attract and retain talent will
listen to their employees' evolving needs and design new work
models based on that data.
"Over the past 18 months, we saw kitchens become conference
rooms, bedrooms turned into classrooms, and leading teams via video
became the new normal. The truth is, the way people want to work is
evolving, and businesses need to evolve with it," said Julia Anas,
Chief People Officer, Qualtrics. "With Qualtrics, leaders have an
opportunity to understand what their employees' need and then work
with them to co-create workplaces that foster high
performance."
Co-creating the Future of Work with Data-Driven
Insights
Qualtrics Experience Design for Hybrid Work and Workplaces helps
companies ask the right questions and quickly gain insights on
important topics like how often employees want to use the office
and for what purpose, what changes will enable productivity, and
which work policies will impact longevity at the company. Armed
with this experience data, leaders will be able to confidently make
decisions that help them not only retain and attract top talent but
create work experiences that fit the needs of their
workforce.
Through pre-built question sets, real-time dashboards, and
guided action plans, the new Qualtrics EmployeeXM solutions provide
organizations with the following:
- Experience Design for Hybrid Work allows employees to
communicate their ideal work location to leadership and provide
valuable input on how their experience over the past year has
enabled and/or detracted from their productivity. Companies can use
these insights to determine where employees want to work, and how
to help them stay connected and productive. People managers also
have access to a subset of questions to gauge the perception of
their team's remote productivity to identify alignment or
inconsistencies.
- Experience Design for Workplaces allows organizations to
understand employee preferences about how the office is redesigned
and optimized. Companies can gain concrete insights on what
employees need when it comes to individual workspaces (e.g.,
assigned desks, private offices, unassigned cubicles),
collaborative workspaces (e.g., meeting rooms, huddles spaces,
mixed-use rooms), and health and safety considerations.
Additional Information:
- To learn more about Experience Design for Hybrid Work and
Experience Design for Workplaces, please visit:
qualtrics.com/employee-experience/
- To access Qualtrics study on workplace preferences, please
visit: qualtrics.com/blog/workplace-design-study/
About Qualtrics
Qualtrics, the world's No. 1 Experience Management (XM) provider
and creator of the XM category, is changing the way organizations
manage and improve the four core experiences of business—customer,
employee, product, and brand. Over 13,500 organizations around the
world are using Qualtrics to listen, understand, and take action on
experience data (X-data™)—the beliefs, emotions, and intentions
that tell you why things are happening, and what to do about it.
The Qualtrics XM Platform™ is a system of action that helps
businesses attract customers who stay longer and buy more, engage
employees who build a positive culture, develop breakthrough
products people love, and build a brand people are passionate
about. To learn more, please visit qualtrics.com.
Contact: press@qualtrics.com
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SOURCE Qualtrics