Meraas Deploys LogMeIn Solutions to Enhance Collaboration and Customer Experience
October 30 2018 - 9:00AM
LogMeIn, Inc. (NASDAQ:LOGM) today announced that Meraas, a leading
designer of living spaces to stimulate a creative urban culture in
the United Arab Emirates, has deployed LogMeIn’s leading
Communications & Collaboration products, GoToMeeting and
OpenVoice, as well as Customer Engagement and Support product,
RescueAssist.
Meraas is dedicated to making Dubai and the UAE better for
people to live, work and play in by designing living spaces for a
diverse mix of people where the next generation of ideas,
businesses, and communities can take root. To that end, Meraas set
high customer engagement, support and collaboration standards to
make sure its customers, website guests, and employees get the
support they need. Meraas chose LogMeIn products to reach these
goals.
“As a company that prides itself on innovation, it’s important
for us to be able to offer cutting-edge, frictionless support for
our customers, partners, and employees. With RescueAssist, our tech
support team is always available to help remedy problems no matter
where the user or device is located,” said Azmathulla Shaik, Senior
Manager Information Technology Infrastructure at Meraas.
“RescueAssist is a true gamechanger as it marries a robust feature
set, with a lightweight and user-friendly interface -- something
other remote support tools simply don’t have. Our remote offices
and roaming users rely on RescueAssist every day to keep our teams
productive and customers satisfied.”
Effective collaboration among the Meraas team is essential.
Moreover, being able to communicate instantly, clearly and
cost-effectively from anywhere in the world is a key priority.
“With a dispersed workforce, we need a tool that provides
high-quality audio and video conferencing across multiple regions.
GoToMeeting and OpenVoice provide an easy-to-use solution that
works well no matter where our employees or customers are located,”
Shaik continued. “Bundling OpenVoice audio into our GoToMeeting
sessions decreased total audio costs and eliminated the need for,
and cost of, separate audio conferencing services.”
“With over six billion annual interactions, four million daily
active users, and more than two million customers worldwide,
LogMeIn has a proven track record of helping close business deals
and solve customer issues faster,” said Stephen Duignan, Vice
President, International Marketing at LogMeIn. “We are very excited
about working with Meraas, one of the most innovative real estate
developers in the region, to help solve their collaboration and
customer engagement and support needs.”
About Meraas:Meraas is dedicated to making
Dubai and the UAE better for people to live, work and play in. We
design for a diverse mix of people to stimulate a creative urban
culture where the next generation of ideas, businesses and
communities can take root. Our investments ensure a better future
for generations to come and extend across different sectors
including food, retail, leisure, hospitality, health and education.
Our destinations, which include City Walk, The Beach, Boxpark, Last
Exit, The Outlet Village, Kite Beach, Al Seef, La Mer, The
Yard and Bluewaters, are open places for communities to socialize,
explore, learn, play, create and innovate.
About LogMeIn's Communications and
Collaboration Portfolio: A recognized market leader in
Communications and Collaboration, LogMeIn has a broad
portfolio of products that create simpler, more intelligent ways
for people to meet, connect, market, sell and train, to deepen
relationships and drive better outcomes. These include
award-winning products such as join.me, GoToMeeting, GoToWebinar,
GoToTraining, Grasshopper, OpenVoice, and Jive. LogMeIn’s combined
communication and collaboration products support over 25 million
users, with over 900 million conferencing minutes a month
contributing to over 7 million meetings per month, and 12 billion
voice minutes per year.
About LogMeIn, Inc.:LogMeIn,
Inc. (Nasdaq: LOGM) simplifies how people connect with each
other and the world around them to drive meaningful interactions,
deepen relationships, and create better outcomes for individuals
and businesses. One of the world’s top 10 public SaaS companies,
and a market leader in communication & conferencing, identity
& access, and customer engagement & support
solutions, LogMeIn has millions of customers spanning
virtually every country across the globe. LogMeIn is
headquartered in Boston with additional locations
in North
America, Europe, Asia and Australia.
Media Contact:Jen Mathewspress@logmein.com
1-617-279-2443
LogMeIn (NASDAQ:LOGM)
Historical Stock Chart
From May 2024 to Jun 2024
LogMeIn (NASDAQ:LOGM)
Historical Stock Chart
From Jun 2023 to Jun 2024