The company is recognized as a leader for its
industry-specific solutions, AI investments and commitment to
customer success
LAS
VEGAS, March 13, 2024 /PRNewswire/ -- IPPA -- On
the heels of isolved®'s release of its fourth-annual
human resource (HR) leaders research study, the company has been
named a Leader in an analyst evaluation examining the top HR
systems. ISG, a leading global technology and advisory firmed has
released its Provider Lens™ evaluation for Human Capital Management
(HCM) Platforms and has recognized isolved as a Leader in Core HR
Technology Plus Talent Management for the Small and Midmarket. The
staunchly independent firm evaluated solution providers that offer
products for automating and enabling core HR functions including
benefits administration, payroll and workforce management.
According to isolved's recent survey of HR decision-makers, over
a third (37%) of them are considering switching their HCM provider
this year with some of the top reasons being to reduce cost, use a
broader platform and undergo a digital transformation project.
isolved, exhibiting at the Independent Payroll Providers
Association (IPPA) Spring Summit this week, found that those
figures are even higher for those working with administrative
service organizations (ASOs) as 45% are contemplating a change as
they seek platforms that support organizational growth. isolved
People Cloud™ is a modular yet intelligently connected
HCM platform that addresses this need, enabling companies to scale
alongside it while benefiting from a single source of truth.
"In the landscape of HR technology, where adaptability is
paramount, isolved stands out as a Leader in Core HR Technology,"
remarked Stacey Cadison, lead author on the ISG Provider Lens for
HCM. "isolved's platform grows with the companies it serves and is
particularly best-suited for industry clients. isolved's
industry-specific solutions integrate best practices and
functionalities while eliminating the need for multiple solutions
to save on cost and complexities."
The ISG Provider Lens report identified multiple strengths,
including:
Strong U.S. Presence: With over 168,000 customers and 6.8
million employees served across the country, isolved offers deep
expertise and technical coverage in every state. The report
highlights isolved's thorough compliance expertise.
Technology with a Competitive Advantage: ISG
recognized that People Cloud improves efficiency and accuracy
across an organization and has been strengthened due to recent
investments in analytics, natural-language processing (NLP) and
artificial intelligence (AI) capabilities. Further, the report
shares isolved's near-term roadmap from progressing its AI-enabled
learning management system (LMS) into a learning experience
platform (LXP) – delivering content personalization and 1:1
guidance at a customizable model and pace.
Customer Listening: ISG highlights isolved's commitment to
customer success and listening. The evaluation cites isolved's
approach to acting upon customer insights for enhancements to
isolved People Cloud and meeting customers face to face in its
year-around, nationwide roadshows as differentiators in the HCM
software industry.
"It's no longer enough to deliver leading software without
world-class service," said Bill
Blake, Chief Customer Success Officer at isolved. "We're
thrilled ISG recognized both in its latest evaluation of HCM
vendors where isolved is positioned in the top spot overall. We are
always on for our customers by continuously releasing enhancements,
visiting them across the country, offering the most-engaged
customer community and quickly picking up the phone when they call
– averaging just 22 seconds in 2023. We're forever committed to
aligning software and service for our People Heroes."
Get access to the full HR Plus Talent Management in
ISG Provider Lens Report here.
About iSG
iSG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world's top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG
employs more than 1,600 digital-ready professionals operating in
more than 20 countries—a global team known for its innovative
thinking, market influence, deep industry and technology expertise,
and world-class research and analytical capabilities based on the
industry's most comprehensive marketplace data. For more
information, visit www.isg-one.com.
About isolved
isolved is the most-trusted HCM technology leader,
providing the best combination of software and services to meet the
needs of today's People Heroes – HR, payroll, and benefits
professionals. From talent acquisition to workforce management to
talent management, our solutions are delivered directly or through
our HRO partner network to more than 6 million employees and
168,000 employers across all 50 states – who use them every day to
increase productivity, accelerate decision-making and ensure
performance, while reducing risk. isolved People Cloud™, our
intelligently connected platform, automates the entire employee
experience by design, so that organizations can engage, empower,
and energize their talent while freeing their People Heroes to
exceed their goals and grow their careers.
Media Contact
Amberly Dressler, VP of Corporate
Marketing
adressler@isolvedhcm.com
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SOURCE isolved