ISG to Publish Report on Insurance Platform Solutions
January 22 2024 - 3:07PM
Business Wire
Upcoming ISG Provider Lens™ report will
evaluate providers of modern platforms helping insurers boost
efficiency and compete in a changing industry
Information Services Group (ISG) (Nasdaq: III), a leading global
technology research and advisory firm, has launched a research
study examining providers of insurance platform solutions that
enable insurers to develop and deliver relevant, personalized
products for increasingly demanding customers.
The study results will be published in a comprehensive series of
ISG Provider Lens™ reports, called Insurance Platform Solutions,
scheduled to be released in June. The geographically focused
reports will cover companies offering modern platforms to both life
and retirement and property and casualty insurers.
Enterprise buyers will be able to use information from the
reports to evaluate their current vendor relationships, potential
new engagements and available offerings, while ISG advisors use the
information to recommend providers to the firm’s buy-side
clients.
Insurance companies are adopting advanced technology platforms
to meet customer needs with easy and seamless CX via any contact
channel, while using cutting-edge tools to streamline processes,
from purchasing and onboarding to after-sales services and claims.
To achieve these outcomes, companies are implementing automation,
AI and cloud solutions, among others.
“Insurance companies are striving to develop innovative products
and services in a highly competitive marketplace while achieving
operational efficiencies and reducing costs,” said Jan Erik Aase,
partner and global leader of ISG Provider Lens Research. “Advanced
insurance platforms can help carriers innovate and optimize
business processes.”
ISG has distributed surveys to 100 insurance platform solution
providers. Working in collaboration with ISG’s global advisors, the
research team will produce two quadrants representing the insurance
platform solutions the typical insurance company is buying, based
on ISG’s experience working with its clients. The two quadrants
are:
- Life and Retirement Insurance Platform Solutions,
evaluating providers of platforms that enable the development and
provision of life insurance, annuities, supplemental benefits,
retirement plans, pension risk transfer and structured
settlements.
- Property and Casualty Insurance Platform Solutions,
assessing providers of platforms for property insurance, providing
financial protection or reimbursement due to loss of life or damage
to property in the event of a fire, theft, weather-related damage
or other catastrophe, and casualty insurance, protecting
individuals and entities from liability for an accident or other
events resulting in personal injury or property damage.
Geographically focused reports from the study will cover the
global insurance platforms market and examine platform solutions
available in the U.S., Europe and Asia Pacific. ISG analyst Ashish
J will serve as author of the reports.
A list of identified providers and vendors and further details
on the study are available in this digital brochure. Companies not
listed as insurance platform solution providers can contact ISG and
ask to be included in the study.
All 2024 ISG Provider Lens™ evaluations feature expanded
customer experience (CX) data that measures actual enterprise
experience with specific provider services and solutions, based on
ISG’s continuous CX research. Enterprise customers wishing to share
their experience about a specific provider or vendor are encouraged
to register here to receive a personalized survey URL. Participants
will receive a copy of this report in return for their
feedback.
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only
service provider evaluation of its kind to combine empirical,
data-driven research and market analysis with the real-world
experience and observations of ISG's global advisory team.
Enterprises will find a wealth of detailed data and market analysis
to help guide their selection of appropriate sourcing partners,
while ISG advisors use the reports to validate their own market
knowledge and make recommendations to ISG's enterprise clients. The
research currently covers providers offering their services
globally, across Europe, as well as in the U.S., Canada, Brazil,
the U.K., France, Benelux, Germany, Switzerland, the Nordics,
Australia and Singapore/Malaysia, with additional markets to be
added in the future. For more information about ISG Provider Lens
research, please visit this webpage.
A companion research series, the ISG Provider Lens Archetype
reports, offer a first-of-its-kind evaluation of providers from the
perspective of specific buyer types.
About ISG
ISG (Information Services Group) (Nasdaq: III) is a leading
global technology research and advisory firm. A trusted business
partner to more than 900 clients, including more than 75 of the
world’s top 100 enterprises, ISG is committed to helping
corporations, public sector organizations, and service and
technology providers achieve operational excellence and faster
growth. The firm specializes in digital transformation services,
including automation, cloud and data analytics; sourcing advisory;
managed governance and risk services; network carrier services;
strategy and operations design; change management; market
intelligence and technology research and analysis. Founded in 2006,
and based in Stamford, Conn., ISG employs more than 1,600
digital-ready professionals operating in more than 20 countries—a
global team known for its innovative thinking, market influence,
deep industry and technology expertise, and world-class research
and analytical capabilities based on the industry’s most
comprehensive marketplace data. For more information, visit
www.isg-one.com.
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version on businesswire.com: https://www.businesswire.com/news/home/20240122243485/en/
Press Contacts:
Will Thoretz, ISG +1 203 517 3119 will.thoretz@isg-one.com
Julianna Sheridan, Matter Communications for ISG +1 978-518-4520
isg@matternow.com
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