iManage CIO Survey Results Reveal Top Legal IT Priorities Entering 2004
November 06 2003 - 9:00AM
PR Newswire (US)
iManage CIO Survey Results Reveal Top Legal IT Priorities Entering
2004 Report Finds Firms Focusing on Greater Client Transparency,
Business Continuity Planning and Matter Centric Collaboration
FOSTER CITY, Calif., Nov. 6 /PRNewswire-FirstCall/ -- iManage, Inc.
, a leading provider of collaborative content management software
for global enterprises, today released the results of a CIO survey
conducted in conjunction with the Legal IT Leadership Summit hosted
by the company earlier this year. The survey report reflects the IT
priorities of top law firms as they plan for the coming year.
(Photo: http://www.newscom.com/cgi-bin/prnh/20020306/SFW026LOGO )
Complete survey results will be distributed to attendees at a
series of complimentary breakfast seminars to be hosted by iManage
in major cities around the world (see related release, "iManage
Announces Legal IT Leadership Summit Report and Road Show"). The
Legal IT Leadership Summit 2003 brought together CIOs and
technology partners from the world's leading law firms to discuss
with technology experts the issues and pressures shaping
initiatives in legal IT departments today. The goal of the event
was to drive discussion and peer-to-peer exchange around key topics
in order to arrive at actionable strategies that participants could
put to use in their firms. Four key areas were selected for
exploration during the two day event, based on Advisory Board
discussions: -- Managing in today's environment: How are firms
dealing with mergers, and running day-to-day operations and
strategic initiatives in a challenging economic climate? --
Business continuity: A cohesive business continuity strategy is key
to maintaining operational stability in turbulent times. What
strategies are firms applying to meet this challenge? -- Matter
lifecycle management: Recent regulatory changes and legal actions
have forced law firms and their clients to take a deep look at
information retention issues. What are the best ways to manage
matter information from inception to closing and beyond? -- Matter
centric collaboration: Mater-centric has long been a legal industry
buzzword. Are current advances in document management, matter
management, e-mail management and other technologies now making it
practical for the fee earner? Summit participants were surveyed
about their experiences and priorities relating to each session
topic. Their responses shed light on emerging trends in legal
industry IT, and provide valuable real-world context for the
challenges and initiatives currently being considered. Key findings
include: -- IT spending is holding steady: 44% of firms reported no
change in their 2003 IT budget from previous years, with increases
and decreases evenly split at 28% each. This may change moving
forward, however -- although 47% project no change in spending for
2004, a full 40% anticipate slight increases averaging 5%. --
Clients are demanding greater transparency: More than half of the
responding CIOs indicated that their clients are demanding greater
access to information about their matters. This has led to the
widespread deployment of extranets, which are now in use at 94% of
the participating firms to provide direct client access to
information about ongoing matters. -- Collaboration and content
management are being leveraged to meet business needs: Participants
reported a broad spectrum of business-related IT priorities for the
coming year. Roughly half of respondents felt that most of these
priorities would be directly addressed by collaboration and content
management. -- Business continuity is a top priority: Of the CIOs
surveyed, 65% already have an IT disaster recovery plan in place.
Of the remaining firms, 67% plan to prepare a recovery plan within
the next six months. However, of those with a plan in place, only
26% have ever tested it in a drill. -- Matter centric collaboration
is gaining speed: Matter centric collaboration (MCC) appears to be
on the verge of widespread adoption; although only 8% of CIOs
reported MCC implementation to be underway or already completed,
more than 75% are planning to move to an MCC system within the next
18 months. More than 81% expect matter centric collaboration to
provide substantial help in enabling matters to be worked on across
offices, and more than 70% anticipate an improvement in client
service. "For understanding the key issues and trends in the
practice of legal IT, there is simply no substitute for the
firsthand observations and insights from the executives on the
front lines," said Dan Carmel, iManage vice president of marketing
and corporate strategy. "By bringing together technology executives
from firms around the world, our summit and its final report have
shed new light to help every legal organization understand the
challenges it faces and make effective plans for the year to come."
About iManage, Inc. Headquartered in Foster City, Calif., iManage,
Inc. is a leader in collaborative content management software that
enables businesses to efficiently manage and collaborate on
critical business content across the extended enterprise. The
iManage WorkSite suite delivers document management, collaboration,
workflow and knowledge management accessible through an integrated
portal in a single integrated Internet solution. This results in
significant improvements in communication and process efficiency,
faster response times and a rapid return on investment. More than
600,000 professionals in approximately 1,400 businesses have
transformed their organizations with the iManage WorkSite solution.
Since 1999, over 90% of leading law firms that purchased a new
document management system chose iManage. For more information,
please contact iManage at 1-877-4iManage, or visit our Web site at
http://www.imanage.com/ . iManage and Interwoven announced on
August 6, 2003 the signing of a definitive merger agreement, which
is subject to customary closing conditions. Trademark Notice:
iManage, the iManage logo, WorkTeam, WorkDocs, WorkPortal,
WorkRoute and DeskSite are registered trademarks of iManage, Inc.
iManage WorkSite, iManage WorkKnowledge, and iManage MailSite are
trademarks of iManage, Inc.
http://www.newscom.com/cgi-bin/prnh/20020306/SFW026LOGO
http://photoarchive.ap.org/ DATASOURCE: iManage, Inc. CONTACT:
Laura Heisman, Public Relations, +1-650-577-6607, or , or Jennifer
Lee, Investor Relations, +1-650-577-6567, or , both of iManage,
Inc. Web site: http://www.imanage.com/
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