ibex to Sponsor the Execs In The Know Customer Response Summit – Coronado, CA
October 19 2022 - 9:00AM
ibex (NASDAQ: IBEX), a leading global provider of business process
outsourcing (BPO) and customer engagement technology solutions,
today announced its sponsorship of the Customer Response Summit
(CRS) – Coronado, CA, an Execs In The Know event, October 24-26,
2022. ibex will also host an invitation-only dinner for CX leaders
and industry influencers on October 24.
“We are delighted to be one of the sponsors of the Execs In The
Know Customer Response Summit, and look forward to engaging with
industry thought leaders and leading CX executives to share best
practices for delivering amazing CX,” said John Thompson, Global
Head of Sales at ibex. “During this increasingly challenging
economic time, companies of all sizes need to be laser-focused on
their CX to ensure greater customer value, satisfaction and
retention, and to grow.”
Execs In The Know is a global community of customer experience
(CX) leaders focused on providing excellence in customer service
and support. The CRS is more than just a conference, it’s an
experience where CX leaders learn, share, network and engage
through Keynotes, Workshops, Panels, Case Studies, Moments of
Brilliance, Customer Shop Talks, the Innovations Lab and engagement
activities.
“This year’s Customer Response Summit marks 12 years of bringing
CX leaders together to change the agenda for customer experience,”
said Chad McDaniel, President at Execs In The Know. “Focusing on
inspiration, innovation and imagination, the event in Coronado, CA
will provide actionable leadership takeaways and is sure to be a
legendary experience for all in attendance.”
A team of ibex CX experts will be on site to share best
practices and the latest solutions to improve customer
interactions, contact center performance and client outcomes, all
while reducing operating costs.
“Uniting our world-class talent and culture with ibex’s
award-winning Wave X technology platform enables us to deliver
next-level CX solutions for many of the world’s premier brands,”
added Thompson. “We can help you deliver amazing customer
experiences.”
About Execs In The KnowExecs In The Know brings
together customer experience (CX) leaders from across industries in
an effort to advance the conversation and set a new agenda for
delivering amazing experiences for consumers. As a global community
of the brightest minds in CX, Execs In The Know provides
opportunities to learn, share, network, and engage to innovate.
Operating under the motto, “Leaders Learning From Leaders,” Execs
In The Know facilitates many opportunities for community engagement
at its bi-annual national event, Customer Response Summit, and
through its private, online community, Know It All “KIA.” There are
also exclusive, laser-focused engagements like industry briefings
and executive roundtables. Execs In The Know also guides and
informs the industry with a rich tapestry of CX-related content
that includes CX Insight magazine, industry research, webinars,
blogs, and much more. To learn more about Execs In The Know,
visit https://execsintheknow.com.
About ibexibex delivers innovative business
process outsourcing (BPO), smart digital marketing, online
acquisition technology, and end-to-end customer engagement
solutions to help companies acquire, engage, and retain valuable
customers. Today, ibex operates a global CX delivery center model
consisting of 34 operations facilities around the world, while
deploying next-generation technology to drive superior customer
experiences for many of the world’s leading companies across
retail, e-commerce, healthtech, fintech, utilities and
logistics.
ibex leverages its diverse global team of over 30,000 employees
together with industry-leading technology, including its Wave X
platform, to manage nearly 200 million critical customer
interactions, adding over $2.2B in lifetime customer revenue each
year and driving a truly differentiated customer experience. To
learn more, visit our website at ibex.co and connect with us on
LinkedIn.
ibex Media Contact:Dan
Burrisibexdaniel.burris@ibex.co
ibex Investor Contact:Michael
DarwalibexMichael.Darwal@ibex.co
A photo accompanying this announcement is available at
https://www.globenewswire.com/NewsRoom/AttachmentNg/b78154fa-d2c0-4436-bc39-84be6eb58daf
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