CDC Software Corporation (NASDAQ: CDCS), a hybrid enterprise
software provider of on-premise and cloud deployments, today
announced it was recognized as a leader in “The Forrester Wave™:
CRM Suites For Large Organizations, Q2 2010” and “The Forrester
Wave™: CRM Suites For Midsized Organizations, Q2 2010.”
In the “Forrester Wave: CRM Suites for Large Organizations,”
Forrester evaluated 18 leading customer relationship management
(CRM) suite solutions against 516 criteria reflecting the
requirements of large organization. In that report, CDC Software
was among six vendors recognized as a leader and cited for gaining
ground with flexible, quick-to-implement solutions.
Also, in the “The Forrester Wave™: CRM Suites For Midsized
Organizations, Q2 2010,” Forrester evaluated 19 leading CRM suite
solutions against 516 criteria reflecting the requirements of
midsized organizations. CDC Software was among seven vendors cited
for gaining ground with flexible, quick-to-implement solutions,
priced for the midmarket.
According to the Forrester report, “Pivotal’s strengths include
low license costs and strong sales force automation, marketing,
customer data management, and internationalization capabilities. It
also provides sound eCommerce functionality. The product offers
native support for rich Internet application frameworks such as
Ajax and Microsoft Silverlight to provide a better UI than can
traditionally be accomplished through Internet applications and
make them more similar to desktop applications. This promotes
higher user adoption and productivity, which is the linchpin for
value realization from CRM solutions.”
“Forrester Research’s latest CRM reports indicate CDC Pivotal
CRM’s position as a leader in the CRM space,” said Jason Rushforth,
president of Front Office solutions for CDC Software. “We believe
that Pivotal CRM is a clear choice for small and medium-size
organizations, as well as large enterprises, seeking rich CRM
functionality, consistent customer experience management, fast
implementation, easy configuration and personalization, and low
maintenance, all with the ease of use and affordability.”
CDC Pivotal CRM 6.0 is a customer relationship management
platform based on Microsoft.NET Framework 3.5, Windows 7, Windows
Server, and Microsoft's SQL Server. It provides task-based
navigation, embedded Microsoft Office SharePoint Server 2007 and
Microsoft Office System 2007 applications, easy customization, a
smart client user interface, high-user adoption and a low total
cost of ownership (TCO). CDC Pivotal CRM is a highly flexible CRM
solution that addresses the unique industry-specific requirements
of certain targeted markets and easily and cost-effectively adapts
to company-specific business practices.
The tight integration with Microsoft Office Outlook 2007
(including calendaring, task and e-mail capabilities) within the
platform allows users to complete much of their daily work without
having to leave their CRM system. Pivotal CRM features also provide
easier customization, enhanced searching and reporting
capabilities, the flexibility to conform to a company’s way of
doing business and ease of use, all of which helps to increase user
adoption and lead to overall higher worker productivity.
About CDC Pivotal CRM
CDC Software's Pivotal CRM is a flexible, powerful customer
relationship management solution for companies that want to use CRM
strategically — to model, enhance, and streamline their unique
sales, marketing, and customer service processes. Built with the
user experience in mind, CDC Pivotal CRM offers unparalleled
flexibility and customizability, enabling companies to tailor the
system precisely to their users' needs. With a Microsoft-style
interface and role- and task-based navigation, CDC Pivotal CRM is a
familiar and comfortable system for users, reducing the learning
curve and increasing the speed of user adoption. CDC Pivotal CRM
embeds Microsoft Outlook and SharePoint right within the CRM system
and integrates closely with the Microsoft Office suite, bringing
data to the user when and where they need it, for optimal
efficiency. To learn more, visit
www.CDCsoftware.com/PivotalCRM.
About CDC Software
CDC Software (NASDAQ: CDCS), The Customer-Driven Company™, is a
hybrid enterprise software provider of on-premise and cloud
deployments. Leveraging a service-oriented architecture (SOA), CDC
Software offers multiple delivery options for their solutions
including on-premise, hosted, cloud-based Software as a Service
(SaaS) or blended-hybrid deployment offerings. CDC Software’s
solutions include enterprise resource planning (ERP), manufacturing
operations management, enterprise manufacturing intelligence,
supply chain management (demand management, order management and
warehouse and transportation management), global trade management,
e-Commerce, human capital management, customer relationship
management (CRM), complaint management and aged care solutions.
CDC Software’s recent acquisitions are part of its “acquire,
integrate, innovate and grow” strategy. Fueling the success of this
strategy is the company’s global scalable business and
technology infrastructure featuring multiple complementary
applications and services, domain expertise in vertical markets,
cost effective product engineering centers in India and China, a
highly collaborative and fast product development process utilizing
Agile methodologies, and a worldwide network of direct sales and
channel operations. This strategy has helped CDC Software deliver
innovative and industry-specific solutions to more than 8,000
customers worldwide within the manufacturing, distribution,
transportation, retail, government, real estate, financial
services, health care, and not-for-profit industries. For more
information, please visit www.cdcsoftware.com.
Cautionary Note Regarding Forward-Looking Statements
This press release includes "forward-looking statements" within
the meaning of the United States Private Securities Litigation
Reform Act of 1995 and includes statements relating to our beliefs
regarding the leadership role of Pivotal 6.0, our beliefs regarding
the functionality of Pivotal 6.0 and the benefits thereof for
users, including increases in productivity, beliefs regarding
customer and user preferences, our beliefs regarding the time and
labor savings provided by Pivotal 6.0 and the ease of
implementation thereof, the ability of Pivotal CRM 6.0 to address
the needs of the market such as the ability to improve
efficiencies, improve customer service, drive cost savings and
competitive advantage and other statements. These statements are
based on management's current expectations and are subject to risks
and uncertainties and changes in circumstances. There are important
factors that could cause actual results to differ materially from
those anticipated in the forward looking statements including,
among others: the conditions of the market; the continued ability
of Pivotal CRM solutions to address industry-specific requirements
of companies demand for and market acceptance of new and existing
CRM solutions; development of new functionalities which would allow
companies to compete more effectively and changes in the type of
information required to compete in the targeted vertical markets.
Further information on risks or other factors that could cause
results to differ is detailed in filings or submissions with the
United States Securities and Exchange Commission made by CDC
Software Corporation in its Annual Report for the year ended
December 31, 2009 on Form 20-F filed on June 1, 2010. All
forward-looking statements included in this press release are based
upon information available to management as of the date of the
press release, and you are cautioned not to place undue reliance on
any forward looking statements which speak only as of the date of
this press release. The company assumes no obligation to update or
alter the forward looking statements whether as a result of new
information, future events or otherwise.
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