CHARLESTON, S.C., May 21, 2020 /PRNewswire/ -- Benefitfocus,
Inc. (NASDAQ: BNFT), a technology platform provider enabling
rapid innovation for employers, health plans and
consumers, today announced several platform enhancements
designed to help reduce the administrative burden for brokers and
employers, streamline the benefits enrollment experience for health
plans and offer solutions that provide insight and improve lives
for consumers.
"Our goal with each release is to improve the customer
experience for our consumers, employers, brokers and health plans,"
said Benefitfocus CTO Jim Restivo.
"Many of the enhancements made this release are a direct result of
the feedback we receive from the benefits community throughout the
year, so we are pleased to continue driving innovation that meets
their evolving needs."
Enhancements Across the Ecosystem
These enhancements are the latest results of Benefitfocus' goal
to provide a world-class data experience for all members of its
platform.
- Consumers will benefit from an enhanced benefit
enrollment experience that makes the process easier and more
intuitive, with new options that display which dependents are
covered under specific benefits and alerts notifying them if some
dependents have not been added.
- Employers and Brokers will no longer need to file a
request for customer support for new administrative tasks. Benefits
administrators will be able to correct simple errors more
efficiently, while enhancements to the Smart Moments Console will
allow them to more effectively engage their employees with
valuable insight and information about their benefits at targeted
moments in their employees' lives.
- Health Plans will benefit from the same enhancements
listed above, and our team is continuing to prepare for the
launch of our integrated quote-to-pay experience this
Fall.
Platform Enhancements
Key enhancements provided in
this update are:
- Mobile App Enhancements – Enrollment with the mobile app
made easier and more intuitive for iOS and Android users by
removing friction points and surfacing enrollment window reminders
within the mobile app.
- Smart Moments Console Enhancements – Administrators now
have the ability to easily create and send separate email, SMS/text
and push messages to their employees. Benefits administrators will
have access to an enhanced console display that clearly separates
these new communication options from existing messaging options and
provides access to additional methods of communication to support
year-round communication and engagement.
- Expanded Imputed Income Calculation Capabilities – Our
imputed income configurations have been expanded to include child
and dependent life benefits.
The One Place 365 Ideas Community
Benefitfocus'
investment in optimizing its solutions is enabled by the world's
largest benefits community. Health plans, brokers, and employers
all participate in an interactive online community generating new
solution ideas that inform each of the Benefitfocus
releases.
Connect with Benefitfocus
To learn more about the
Benefitfocus platform, click here.
Like Benefitfocus on
Facebook: https://www.facebook.com/Benefitfocus
Follow @benefitfocus on Twitter
Follow Benefitfocus on LinkedIn
Follow Benefitfocus on Instagram
About Benefitfocus
Benefitfocus (NASDAQ: BNFT) unifies
the entire U.S. benefits industry on a single technology platform
to protect consumers for life. Our powerful cloud-based software,
data-driven insights and thoughtfully-designed services enable
employers, insurance brokers, health plans and
suppliers to simplify the complexity of benefits
administration and deliver health, wealth, property and lifestyle
products through a world-class benefits experience. Learn more
at www.benefitfocus.com, LinkedIn and Twitter.
Except for historical information, all of the statements,
expectations, and assumptions contained in this press release are
forward-looking statements. Actual results or performance might
differ materially from those explicit or implicit in the
forward-looking statements. Important factors that could cause
actual results to differ materially include: the
need to innovate and provide useful products and services; risks
related to changing healthcare and other applicable regulations;
the immature and volatile nature of the market for our products and
services; our ability to compete effectively; our ability to
maintain our culture and recruit and retain qualified
personnel; privacy; security and other
risks associated with our business; management of growth; and the
other risk factors set forth from time to time in our SEC filings,
copies of which are available free of charge within the Investor
Relations section of the Benefitfocus website
at http://investor.benefitfocus.com/sec-filings or
upon request from our investor relations department. Benefitfocus
assumes no obligation and does not intend to update these
forward-looking statements, except as required by
law.
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SOURCE Benefitfocus, Inc.