QD Quadramed Corp.

HIPAA Compliance, Advanced Functionality Led to Selection WOBURN, Mass., Nov. 7 /PRNewswire/ -- LogMeIn, Inc., creator of the world's most widely used remote connectivity and support services, today announced that QuadraMed(R) Corporation (AMEX:QD) has selected LogMeIn Rescue(R) to remotely support its products at almost 2,000 healthcare provider facilities across the country. LogMeIn Rescue enables instant, secure control of a remote computer over the web for rapid incident resolution without pre-installing software. QuadraMed selected the LogMeIn Rescue product based on the tool sets available to effectively service its clients, required security components, and a flexible, cost-effective pricing model. During on-site client evaluations, QuadraMed's support team noted the increased functionality of LogMeIn Rescue, with its ability to handle sensitive patient information in full HIPAA compliance, offered critical value added benefits for users. "The yearly cost of LogMeIn Rescue is 30-40% less than our previous solution; enough savings that we have nearly doubled the amount of support seats," said Todd Tyler, QuadraMed Senior Director, Customer Services. "Its multiple connection methods -- embedded links to our custom Rescue client login page and a branded PIN-code entry page -- significantly enhance the integrated and polished professional feel of our support organization." "Superior functionality without compromising customer privacy and security was most important to QuadraMed when the company went looking for a replacement to its remote support solution," said Kevin Harrison, vice president of sales for LogMeIn, Inc. "It's also what we focus on when developing the latest remote support, administration and connectivity offerings for our customers." For QuadraMed, customer satisfaction is always a key metric. Its clients were proficient with a previous application, so the transition to LogMeIn Rescue needed to provide them with additional benefits. The functionality and user-friendly environment created by Rescue quickly made it the solution of choice at every healthcare facility in which it was tested. LogMeIn Rescue (http://www.logmeinrescue.com/) is a web-based remote support tool that allows a technician to connect to a remote PC in seconds, without pre- installing software. It is designed for ease-of-use, multi-tasking, and simplified administration, and scales to meet the needs of both large and small IT support organizations. PC users can receive on-demand support by downloading a small applet that allows a support technician to remote control their desktop. About QuadraMed Corporation QuadraMed Corporation advances the success of healthcare organizations through IT solutions that leverage quality care into positive financial outcomes. As evolving reimbursement scenarios challenge healthcare organizations to leverage quality of care into payment, clients committing to QuadraMed's care-based solutions can realize market leading financial performance. Using QuadraMed's end-to-end solutions to optimize the patient experience and leverage quality of care into payment, our clients can receive the proper reimbursement, in the shortest time, at the lowest administrative cost. Behind our products and services is a staff of almost 600 professionals whose experience and dedication to service have earned QuadraMed the trust and loyalty of customers at approximately 2,000 healthcare provider facilities. To find out more about QuadraMed, visit http://www.quadramed.com/. About LogMeIn, Inc. - http://www.logmein.com/ LogMeIn, Inc. offers the world's largest remote connectivity service with more than eight million users. The LogMeIn family includes LogMeIn Free, LogMeIn Pro, LogMeIn Rescue, LogMeIn IT Reach, LogMeIn Backup and LogMeIn Scout. These, along with RemotelyAnywhere and Hamachi (acquired in August 2006), provide secure remote access, support and administration to mobile professionals, helpdesk and system administrators worldwide. LogMeIn, Inc. is based in Woburn, MA with European headquarters in Budapest, Hungary. DATASOURCE: LogMeIn, Inc. CONTACT: Joseph Eckert, LogMeIn, Inc., +1-203-270-3711, ; or Kevin Cleary, QuadraMed Corporation, +1-703-989-7020, Web site: http://www.logmein.com/ http://www.quadramed.com/ http://www.logmeinrescue.com/

Copyright