SaaS solutions to provide digitalized customer engagement to
enhance working efficiency, customer experience and to increase
customers lifelong value
BEIJING, May 25, 2022
/PRNewswire/ -- Infobird Co., Ltd (NASDAQ: IFBD) ("Infobird"
or the "Company"), a leading provider of AI-powered customer
engagement solutions in China, today announced that it aims to
transform how dental practices engage with patients throughout the
whole customer journey. Infobird's provides software solutions that
digitize and improve existing customer engagement processes that
are core to many medical practices and allows medical professionals
to focus their efforts on providing high quality health care,
resulting in great experiences for patients.
In order to quickly expand the Company's market opportunities,
Infobird's go-to-market strategy focuses on certain
strategical vertical industries such as retail and healthcare. In
the healthcare industry, the Company has targeted the dental
industry as one of the strategic sectors for growth and has since
won business with many domestic leading dental brands. With the
rapid rise of the dental industry in China and the strong foundation established by
the Company in the past year, Infobird expects to grow its market
share and influence in this industry.
According to the market research reported in the
"2022-2026 China Dental Industry Panoramic Survey and
Investment Strategy Research Report" published by the China
Research Institute, the scale of China's dental market reached 103.5 billion yuan in 2019, a year-on-year
increase of 7.81%. From 2008 to 2019, the average annual
compound growth rate of the dental medical market is 16.12%, in
2020, the market size grew to approximately112.4 billion yuan. It
is expected that the demand for dental care in China will surge in the future, and the
overall market size will reach 300 billion
yuan by 2025.
As a service scenario that attaches great importance to the
offline person to person experience of customers, dental services
are a personalized and customized service led by doctors. Many
dental procedures can be complex and require several visits.
Therefore, providing personalized service with the help of digital
customer engagement is the key to long-term customer retention as
well as the ability to attract new customers. However, the dental
service's business process tends to be rather complex. From
pre-diagnosis consultation, in-diagnosis service to post-diagnosis
care, each process can involve a large number of service personnel
and complex operations. Therefore, dental practices face many
challenges, such as the inability to distinguish customer lead
resources, low conversion rates, inconsistent service experience,
and untimely follow-up.
In response to the needs of the dental industry, Infobird offers
digital customer engagement solutions to help dental offices target
three major scenarios: marketing, customer service and management.
Today, Infobird serves many leading dental institutions in
China, including Jinsong Dental,
Guanmei Dental, Jiamei Dental, and Zhongke
Leader, as well as many others.
The Company's expansion into the large and growing dental
industry, while in its early stages, represents another success
story of its diversification strategy to seek growth opportunities
in new and related verticals. Using its dental industry experience,
Infobird is planning to pursue opportunities in the non-public
medical industry as part of it continuing effort to promote the
implementation of digital engagement solutions to support the
healthcare industry in China.
About Infobird Co., Ltd
Infobird, headquartered in Beijing,
China, is a software-as-a-service provider of innovative
AI-powered, or artificial intelligence enabled, customer engagement
solutions in China. For more
information, visit Infobird's website at
www.Infobird.com.
Forward-Looking Statements
This press release contains certain forward-looking statements
within the meaning of the Private Securities Litigation Reform Act
of 1995. Words such as "will, "future," "expects," "believes," and
"intends," or similar expressions, are intended to identify
forward-looking statements. Statements that are not historical
facts, including statements about the Company's beliefs and
expectations, are forward-looking statements. All forward-looking
statements are inherently uncertain as they are based on current
expectations and assumptions concerning future events, results,
conditions or performance of the Company. Readers are cautioned not
to place undue reliance on these forward-looking statements, which
are only predictions and speak only as of the date they are made.
In evaluating such statements, investors and prospective investors
should review carefully various risks and uncertainties and other
matters identified in the Company's filings with the U.S.
Securities and Exchange Commission. These risks and uncertainties
could cause the Company's actual results to differ materially from
those indicated in the forward-looking statements. The Company
undertakes no obligation to publicly update or revise any
forward-looking statements, whether as a result of new information,
future events or otherwise, except as may be required by law.
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SOURCE INFOBIRD