Gap Inc. Announces Plans to Build New Distribution Center in Longview, Texas to Meet Rising Demand for Digital Shopping
February 24 2021 - 12:30PM
Business Wire
The modernized Customer Experience Center
will feature state-of-the art fulfillment technology and automation
to support Old Navy’s growing online business.
Gap Inc. (NYSE: GPS), today announced plans to open a new
state-of-the-art Customer Experience Center in Longview, Texas. By
delivering inventory faster and more efficiently to customers
across the country, the $140M investment will help Gap Inc. meet
the rising customer demand for online shopping and reach its future
plans for digital growth. Gap Inc. anticipates the new campus will
create more than 500 full-time jobs in Longview by the end of 2023
and will grow to more than 1,000 full-time jobs in the city over
the next five years. Additionally, the company expects to create
more than 1,000 part-time and seasonal jobs by 2026.
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Gap Inc. Announces Plans to Build New
Distribution Center in Longview, TX. Shown: Gap Inc. Distribution
Center in Fresno, CA. (Photo: Business Wire)
The new campus will become Gap Inc.’s latest facility to feature
industry-leading technology that has been tested and optimized in
other campuses across the Gap Inc. network. Upon completion, the
new facility will be able to process up to one million units per
day.
“As we look to deliver on our three-year strategy and double our
online business, we needed to expand our fulfillment network to
provide a great experience for our customers today and ensure we
have the ability to grow in the future,” said Shawn Curran, Chief
Operating Officer, Gap Inc. “We are thrilled to join the Longview
community and look forward to developing a facility that will
provide employment opportunities and job training to work alongside
cutting-edge technology.”
Prior to the pandemic, Gap Inc. set out on a journey to
transform its fulfillment network by piloting and implementing some
of the world’s most advanced fulfillment technology and robotics.
The result has transformed our traditional distribution centers
into highly automated, cross-channel Customer Experience Centers,
intended to serve customers wherever they are shopping. While the
Longview facility will initially serve Old Navy’s growing online
business, many of the company’s Customer Experience Centers have
the capability to seamlessly serve both online and retail orders in
one facility.
The new facility in Longview is expected to total approximately
850,000 square feet. Construction will begin in April 2021 with
plans to be fully operational by August 2022. This campus will
supplement our six existing campuses in North America, including
those in Fresno, CA; Phoenix, AZ; Groveport, OH; Gallatin, TN;
Fishkill, NY; and Brampton, Ontario. While Gap Inc. had plans in
place to open a new facility beforehand, as a result of changing
customer needs during the pandemic the timeline has been
accelerated to create more capacity for online growth.
“We are incredibly excited to welcome Gap Inc. to Longview,”
said Mayor, Dr. Andy Mack. "This significant investment by Gap Inc.
will provide a large number of jobs for East Texans and is a
continued diversification of our economy. We believe Gap Inc. will
play a tremendous role in supporting economic growth and
opportunity in our city and we look forward to working together to
deliver a lasting, positive impact on our community.”
For images of Gap Inc.’s existing Customer Experience Centers,
click here.
About Gap Inc.
Gap Inc., a collection of purpose-led lifestyle brands, is a
leading global retailer offering clothing, accessories, and
personal care products for men, women, and children under the Old
Navy, Gap, Banana Republic, Athleta, Intermix, and Janie and Jack
brands. Fiscal year 2019 net sales were $16.4 billion. Gap Inc.
products are available for purchase worldwide through
company-operated stores, franchise stores, and e-commerce sites.
For more information, please visit www.gapinc.com.
Gap Foundation Donates $100K to Winter Storm Relief
To support communities impacted by the recent devastating winter
storms, Gap Foundation has made a $100,000 commitment to the aid in
the recovery of the hardest-hit states of Texas, Oklahoma and
Louisiana. The Foundation team is working closely with community
partners to determine where the need is the greatest and how
funding can best support recovery efforts. For more information,
please visit here.
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Justine Jordan press@gap.com
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