ServiceSource Expands Leadership Team With Addition Of Debbie Dunnam As Executive Vice President
September 25 2018 - 9:30AM
Business Wire
Inside Sales and Customer Success Visionary to
Lead Digital Transformation and Innovation Initiatives
ServiceSource (NASDAQ: SREV), a global leader in outsourced
inside sales, customer success and recurring revenue growth and
retention solutions, today announced that Debbie Dunnam has joined
the company as Executive Vice President. Dunnam brings more than 35
years of domain expertise leading digital customer engagement,
innovation and transformation strategies for cloud and software
market leaders such as Microsoft and Cisco Systems. Dunnam will
report directly to Christopher M. Carrington, CEO of ServiceSource,
and will be a key member of the executive leadership team.
“I am thrilled to welcome Debbie to ServiceSource as we continue
to add experienced leadership and high-caliber talent to our
executive bench,” said Carrington. “Debbie has a deep understanding
and appreciation of ServiceSource and the value we deliver for an
evolving and expanding market opportunity. Having been a client
sponsor of ServiceSource in prior roles, she possesses an intimate
awareness of our differentiating capabilities, as well as valuable
perspective on the opportunities we have to further advance our
strategy and competitive advantage. In this role, Debbie will work
across all functions in the organization to optimize and digitally
transform our solution set, service delivery model and client
outcomes.”
“In a hyper-connected digital era, end-user customers
increasingly expect more personalized and authentic experiences
from their vendors and suppliers,” said Dunnam. “To be a market
leader tomorrow, companies today need to overhaul legacy approaches
to how they acquire, engage, grow and retain their customers. I am
excited to join the great team at ServiceSource as we are squarely
positioned to deliver on this transformational paradigm for our
clients, with an end-to-end suite of solutions that addresses the
entire B2B digital customer journey experience.”
Prior to ServiceSource, Dunnam served as Corporate Vice
President, Inside Sales at Microsoft, leading the formation of a
consultative digital sales capability for Microsoft across
commercial segments, geographies and product lines. Dunnam’s
approach leveraged leading-edge technology, world-class
infrastructure and a highly-trained specialist sales force to
create trusted partnerships with customers throughout their digital
transformation journey. Before joining Microsoft, Dunnam spent
nearly a decade in various senior leadership roles at Cisco
Systems, most recently as Senior Vice President, Worldwide Services
Sales and Global Customer Success, where she oversaw a $12 billion
organization. Previous to Cisco, Dunnam held Vice President roles
at Dell Technologies, Hewlett Packard Enterprise and StayWell
Health Management.
About ServiceSource
ServiceSource International, Inc. (NASDAQ:SREV) helps the
world’s leading brands grow closer to their customers. As a global
leader in outsourced inside sales, customer success and recurring
revenue growth and retention solutions, ServiceSource expands
customer lifetime value by helping companies to more efficiently
and effectively find, convert, grow and retain their B2B customer
relationships. Trusted by global market leaders in the cloud/XaaS,
software, technology hardware, medical device & diagnostic
equipment and industrial IoT sectors, ServiceSource sells, manages
or renews $9 billion of revenue annually on behalf of its clients.
Leveraging a robust technology suite, predictive data models and
more than 3,000 revenue delivery professionals speaking 45
languages, only ServiceSource brings to market nearly 20 years of
expertise and the ability to drive recurring revenue growth to more
than 170 countries. To learn more, visit www.servicesource.com.
Forward-Looking Statements
This press release contains forward-looking statements,
including statements regarding our ability to execute against our
market opportunity, and the growth of that opportunity. These
forward-looking statements are based on our current assumptions and
beliefs, and involve risks and uncertainties that could cause our
results to differ materially from our forward-looking statements.
Those risks and uncertainties include: that the market for our
solution is underdeveloped and may not grow; changes in market
conditions that impact our ability to sell our solutions and/or
generate service revenue on our customers' behalf; the possibility
that our estimates of service revenue opportunity under management
and other metrics may prove inaccurate; our ability to adapt our
solution to changes in the market or new competition; our ability
to achieve our expected benefits from international expansion;
general political, economic and market conditions and events; and
other risks and uncertainties described more fully in our periodic
reports and registration statements filed with the Securities and
Exchange Commission, which can be obtained online at the
Commission's website at http://www.sec.gov. All forward-looking
statements in this press release are based on information currently
available to us, and we assume no obligation to update these
forward-looking statements.
Connect with ServiceSource:
http://www.facebook.com/ServiceSource
http://twitter.com/servicesource
http://www.linkedin.com/company/servicesource
http://www.youtube.com/user/ServiceSourceMKTG
Trademarks
ServiceSource®, and any ServiceSource product or service names
or logos above are trademarks of ServiceSource International, Inc.
All other trademarks used herein belong to their respective
owners.
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version on businesswire.com: https://www.businesswire.com/news/home/20180925005399/en/
Investor Relations Contact for ServiceSourceChad Lyne,
720-889-8784clyne@servicesource.comorMedia Contact for
ServiceSourceNick Herff,
815-861-8864nherff@servicesource.com
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