Global CFO Survey 2022: Organizations are Moving Beyond Transactional Processes to Focus on Transforming Judgment-Intensive Activities
October 07 2022 - 8:00AM
Business Wire
WNS (Holdings) Limited (NYSE: WNS), a leading provider of global
Business Process Management (BPM) solutions, today announced the
release of 2022 Global CFO Survey report titled “Separating Chatter
from Reality” by Everest Group, supported by WNS. The survey polled
300 CFOs and their direct reports from large global enterprises
across eight different industries to assess how the roles and
business imperatives of CFOs have evolved since the previous study
conducted in 2020. The survey also highlights the differences
between aspirational themes and those initiatives currently taking
place across the global Finance & Accounting (F&A)
landscape.
In 2020, the study concluded that the COVID-19 pandemic had
created the need to accelerate transformation journeys to build
future-ready enterprises. The top organizational challenges
included ‘adapting to customer demands’ and ‘supply chain
continuity.’ However, in 2022, challenges such as ‘cost and pricing
pressures,’ ‘increasing risk exposure,’ and ‘talent shortage’ have
moved to the forefront as a result of the current macroeconomic
environment. Today, 68% of organizations are adopting cloud
infrastructure, while 61% are re-assessing compliance, controls and
policies to make the F&A function more agile and resilient in
responding to these challenges.
Learnings from the COVID-19 pandemic have substantially
increased the investment appetite of organizations to create a
future-proof F&A function. Close to 70% of the organizations
surveyed in 2022 indicated an ability to invest, as compared to
less than 50% two years ago. Additionally, more than 70% of CFOs
now recognize the need to leverage digital technologies to improve
efficiency, effectiveness, and stakeholder experience as their top
priority.
“CFOs’ top priorities, including driving agility and resilience,
and creating a future-ready finance function, are now becoming an
imminent reality. However, these leaders must adopt an end-to-end
approach toward transformation in order to drive business growth,
optimize stakeholder experience, and scale business initiatives
over the long-term,” said Keshav R. Murugesh, Group CEO, WNS.
Download the full report, here.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process
Management (BPM) company. WNS combines deep industry knowledge with
technology, analytics, and process expertise to co-create
innovative, digitally led transformational solutions with over 400
clients across various industries. WNS delivers an entire spectrum
of BPM solutions including industry-specific offerings, customer
experience services, finance and accounting, human resources,
procurement, and research and analytics to re-imagine the digital
future of businesses. As of June 30, 2022, WNS had 55,146
professionals across 53 delivery centers worldwide including
facilities in China, Costa Rica, India, the Philippines, Poland,
Romania, South Africa, Spain, Sri Lanka, Turkey, the United
Kingdom, and the United States.
For more information, visit www.wns.com or follow us on
Facebook, Twitter, LinkedIn, and Instagram.
Safe Harbor Provision
This document includes information which may constitute
forward-looking statements made pursuant to the safe harbor
provisions of the Private Securities Litigation Reform Act of 1995,
the accuracy of which are necessarily subject to risks,
uncertainties, and assumptions as to future events. Factors that
could cause actual results to differ materially from those
expressed or implied are discussed in our most recent Form 20-F and
other filings with the Securities and Exchange Commission. WNS
undertakes no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events,
or otherwise.
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version on businesswire.com: https://www.businesswire.com/news/home/20221005005957/en/
Investors: David Mackey EVP–Finance & Head of
Investor Relations WNS (Holdings) Limited +1 (646) 908-2615
david.mackey@wns.com
Media: Archana Raghuram Global Head – Marketing
& Communications and Corporate Business Development WNS
(Holdings) Limited +91 (22) 4095 2397 archana.raghuram@wns.com ;
pr@wns.com
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