Global Industrial Expands Recently Launched Canadian B2B E-Commerce Web Site
May 25 2011 - 9:00AM
Business Wire
Global Industrial Canada, a subsidiary of Systemax Inc.
(NYSE: SYX), announced that its recently launched B2B web site
for Canadian customers at www.GlobalIndustrial.ca now offers more
than 325,000 industrial products ranging from industrial fasteners
to material handling equipment to plumbing supplies.
The e-Commerce site is modeled off of the successful Global
Industrial (www.GlobalIndustrial.com) site in the United States,
offering essentially the same SKU count and features that were
designed to make the online shopping experience as efficient as
possible. The site is user-friendly and transparent for Canadian
customers, offering all products in Canadian currency, quoting
freight charges to Canada and providing liaison services between
customers and customs.
The 325,000 products offered on both the U.S. and Canada sites,
a 70,000 SKU increase from January 2011, are within numerous
product categories, such as material handling equipment, office
furniture and supplies, maintenance and packing supplies,
electrical and janitorial products, and a broad selection of
storage and shelving solutions. Most recently, the motors,
plumbing, tools and food services categories were expanded. A
fasteners line, including screws, bolts and nuts, is the newest
product category and was added in February 2011. As new product
categories and SKUs are added, they will be available on both the
U.S. and Canadian sites.
Richard Leeds, Chairman and Chief Executive Officer of Systemax,
commented, “The launch of the Global Industrial B2B Canadian
e-Commerce site enables us to improve the service to and overall
experience of our Canadian customers through a more tailored and
streamlined site, mirroring the successful functionality of our
U.S. site. We have addressed the inconveniences that our Canadian
customers were encountering, such as managing customs or
recalculating items into local currency, which will directly
enhance customer satisfaction. With the new site, Canadian
customers can now purchase products and manage accounts online
through an interface that is designed to meet their specific needs
and offers increased customer support and services.”
Additionally, Global Industrial is now offering a number of new
services to better assist customers, including an improved mobile
site, an iPhone application and the use of Quick Response Codes.
The mobile site offers improved navigation and functionality, with
features that make it easier to place orders and access account
information through mobile devices. The new iPhone application
enables customers to take a photo of a product or ask a question
and automatically send it to the Global Industrial research team.
In response, the customer will receive current prices and a
selection of similar products offered by the Company. Furthermore,
Global Industrial is now using Quick Response Codes in their
catalogs to aid customers in their search for specific products.
Using a Quick Response application, customers can use their
smartphone to send a photograph of a code for a specific product
featured in a Global Industrial catalog. As a result, the Quick
Response application links the customer to more information about
that particular product, including latest prices and specials,
detailed specifications and information about similar or
complementary products.
About Global Industrial
Global Industrial (http://www.globalindustrial.com) and Global
Industrial Canada (http://www.globalindustrial.ca) are direct
marketers of material handling equipment, shelves, forklifts,
furniture, and other industrial equipment and supplies through a
variety of sales channels, including the enhanced e-Commerce web
site. The companies are wholly-owned subsidiaries of Systemax Inc.
(http://www.systemax.com).
About Systemax Inc.
Systemax Inc. (http://www.systemax.com), a Fortune 1000 company,
sells personal computers, computer components and supplies,
consumer electronics and industrial products through a system of
branded e-Commerce web sites, retail stores, relationship marketers
and direct mail catalogs in North America and Europe. The primary
brands are TigerDirect, CompUSA, Circuit City, MISCO, WStore and
Global Industrial.
Forward-Looking
Statements
This press release contains forward-looking statements about the
Company’s performance. These statements are based on management’s
estimates, assumptions and projections and are not guarantees of
future performance. The Company assumes no obligation to update
these statements. Actual results may differ materially from results
expressed or implied in these statements as the result of risks,
uncertainties and other factors including, but not limited to: (a)
unanticipated variations in sales volume, (b) economic conditions
and exchange rates, (c) actions by competitors, (d) the
continuation of key vendor relationships, (e) the ability to
maintain satisfactory loan agreements with lenders, (f) risks
associated with the delivery of merchandise to customers utilizing
common carriers, (g) the operation of the Company’s management
information systems, and (h) unanticipated legal and administrative
proceedings. Please refer to “Risk Factors” and the Forward Looking
Statements sections contained in the Company’s Form 10-K for a more
detailed explanation of the inherent limitations in such
forward-looking statements.
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