T-Mobile and Sprint Work Together to Protect Customers from Scam Calls
February 04 2020 - 9:07AM
Business Wire
Cross-network STIR/SHAKEN rollout helps stop
number-spoofing, keeping consumers safer from scammers
- What’s the news: T-Mobile and Sprint are delivering
number verification to better protect customers against scams and
unwanted robocalls with new cross-network protection built on
STIR/SHAKEN standards.
- Why it matters: Scams and unwanted robocalls are an
industry-wide problem, and it takes wireless companies joining
forces and working together to keep consumers better protected.
Implementing STIR/SHAKEN standards across networks is important
progress towards industry-wide call verification.
- Who it’s for: Anyone who is tired of the growing number
of unwanted robocalls and scams. (Everyone.)
T-Mobile (NASDAQ: TMUS) and Sprint (NYSE: S) today announced
they’re delivering STIR/SHAKEN number-verification across networks,
an important step in the industry’s ongoing fight against unwanted
scam and spam calls. The new anti-robocalling feature is currently
rolling out to T-Mobile and Sprint customers and will give
customers peace of mind that calls from the Sprint network to the
T-Mobile network (and vice versa) are really coming from the number
listed on their caller ID display and are not being spoofed.
“We’re in an arms race with these scammers, and we’ve got to
join forces as an industry to keep all wireless customers
protected,” said John Legere, CEO of T-Mobile. “We were first to
announce readiness for STIR/SHAKEN, first to implement Caller
Verified, and today we lead the industry with the most
cross-network STIR/SHAKEN partnerships to keep consumers better
protected. T-Mobile will keep innovating and delivering on the
frontlines in the battle against unwanted calls, and we won’t
stop.”
”While all carriers compete fiercely in the marketplace, we all
agree that the industry-wide plague of robocalls and scammers must
be tackled arm-in-arm with other carriers as we put the latest
technology to work to help protect our customers,” said Sprint CEO
Michel Combes. “STIR/SHAKEN is one tool among many that Sprint is
utilizing in a multi-year anti-robocalling development program to
improve our customers’ experience.”
T-Mobile was first to announce readiness for the FCC-recommended
STIR/SHAKEN standards in November 2018 and first in the wireless
industry to implement STIR/SHAKEN when it launched Caller Verified
on the Samsung Galaxy Note 9 in January 2019. T-Mobile leads the
industry in STIR/SHAKEN implementation and now works across four
networks: Comcast Xfinity Voice home phone service, AT&T
Wireless, Inteliquent and Sprint. As more network providers across
the industry implement the standards and more device providers
participate, more calls will be verified over time, keeping
consumers better protected.
As part of today’s news, T-Mobile also announced that Caller
Verified is now operable across 23 smartphones, with more coming
soon. Customers with these devices and the latest software update
will automatically see “Caller Verified” on their screens for
non-spoofed calls from the T-Mobile and Sprint networks.
With work already underway with additional providers, Sprint’s
collaboration with T-Mobile is one of several roll outs of
STIR/SHAKEN technology to improve protection from robocalls and
scammers for Sprint customers. Sprint also offers customers Sprint
Call Screener Basic, a free service that identifies unwanted
malicious calls and permits users to block them, and the more
feature-rich Sprint Call Screener Plus premium service. In addition
to the services provided by the free service, Sprint Call Screen
Plus also displays a texter’s name or a caller’s name, city and
state, even those not listed in contacts; identifies, blocks, and
reports calls that are lower-risk, but still a nuisance;
categorizes incoming calls as spam, robocalls or fraud calls;
reports an individual phone number as spam; and keeps history of
blocked and risky numbers.
The FCC has recommended STIR/SHAKEN standards to digitally
ensure that a call is in fact from the number displayed on Caller
ID. The acronym stands for Secure Telephone Identity Revisited
(STIR) and Signature-based Handling of Asserted Information Using
toKENs (SHAKEN). STIR/SHAKEN, along with other tools such as the
use of reasonable analytics, is key to the battle against unwanted
robocalls and fraud.
For more information on all the ways T-Mobile is protecting
customers, visit
https://www.t-mobile.com/resources/call-protection.
For Metro by T-Mobile customers, more information is available
at https://www.metropcs.com/shop/services/protection.
For more information on how Sprint is protecting customers,
visit:
https://www.sprint.com/en/shop/services/screener.html?INTNAV=Newsroom:CallScreener
# # #
Qualifying service and capable device required.
About T-Mobile US, Inc.
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is
redefining the way consumers and businesses buy wireless services
through leading product and service innovation. Our advanced
nationwide 4G LTE network delivers outstanding wireless experiences
to 84.2 million customers who are unwilling to compromise on
quality and value. Based in Bellevue, Washington, T-Mobile US
provides services through its subsidiaries and operates its
flagship brands, T-Mobile and Metro by T-Mobile. For more
information, please visit http://www.t-mobile.com.
About Sprint
Sprint (NYSE: S) is a communications services company that
creates more and better ways to connect its customers to the things
they care about most. Sprint served 54.2 million connections as of
December 31, 2019 and is widely recognized for developing,
engineering and deploying innovative technologies, including the
first wireless 4G service from a national carrier in the United
States; leading no-contract brands including Virgin Mobile USA,
Boost Mobile, and Assurance Wireless; instant national and
international push-to-talk capabilities; and a global Tier 1
Internet backbone. Today, Sprint’s legacy of innovation and service
continues with an increased investment to dramatically improve
coverage, reliability, and speed across its nationwide network and
commitment to launching a 5G mobile network in the U.S. You can
learn more and visit Sprint at www.sprint.com or
www.facebook.com/sprint and www.twitter.com/sprint.
View source
version on businesswire.com: https://www.businesswire.com/news/home/20200204005640/en/
T-Mobile Media Contacts T-Mobile US, Inc. Media Relations
MediaRelations@t-mobile.com
Sprint Media Relations Media.relations@sprint.com
T-Mobile Investor Relations Contact T-Mobile US, Inc.
investor.relations@t-mobile.com http://investor.t-mobile.com
SentinelOne (NYSE:S)
Historical Stock Chart
From Jun 2024 to Jul 2024
SentinelOne (NYSE:S)
Historical Stock Chart
From Jul 2023 to Jul 2024