Unified public safety hardware and software
suite provides first responders advanced tools to improve
efficiency and real-time situational awareness that can help
improve issue resolution
AUSTIN,
Texas, Nov. 3, 2022 /PRNewswire/ -- Oracle
announced Oracle Public Safety Services, a new technology platform
for law enforcement and first responders. The platform provides a
unified hardware and software suite that is designed to remove data
silos, eliminate manual busy work, and empower first responders
with real-time information and situational awareness to help them
make more objective decisions when every second counts. The suite
includes dispatch command center, law enforcement records, and jail
management software, as well as body worn devices and real-time
video communication tools.
"First responders have one of the hardest jobs imaginable, yet
technology has not evolved to support them in making informed
decisions that foster accountability and safer incident
resolutions," said Steve Seoane,
senior vice president and general manager, Oracle Local Government.
"Oracle has a deep history in solving the complex problems of the
world's most essential industries. We are bringing this expertise
to public safety to provide our first responders with the
cutting-edge technology they need to better serve our
communities."
Integrated Mission-Critical
Technology Purpose-Built for Public Safety
Oracle Public Safety Services were created in partnership with
local government, Police and Sheriffs' personnel, Fire and EMS
professionals, and leading law enforcement technology experts.
Built on the performance and scalability of Oracle Cloud
Infrastructure (OCI), the suite is CJIS1 compliant and
enables agencies of all sizes to get up and running quickly to help
lower costs and complexity while enhancing security. The suite
includes:
- Dispatch Command Center: A cloud-based computer-aided
dispatch (CAD) system for emergency call management and dispatch.
The system enables command center operators to speed data entry,
increase accuracy, and accelerate dispatch by auto-populating 911
call information, identifying and merging duplicate calls,
providing "next word" text suggestions, and verifying the incident
location in a blended map view. Built-in intelligence tools can
also provide critical information about the location and subjects.
For example, the system can note if a home is known to have a
person with mental health issues based on past incidents. This can
help dispatch assign personnel best equipped to handle the
situation versus just the closest officer.
- Wearable Computer Devices: Are officer-worn
communications and camera systems which can activate automatically
upon dispatch and record interactions between law enforcement and
community members to support transparency, trust, and
accountability. Oracle's unique streaming and connectivity
capabilities also enable agencies to provide video line-of-sight to
a team member at a remote location, such as a command center, to
give on-scene responders more guidance and support as an event is
unfolding. The dispatch, verbal, and video data can be
automatically pulled into a case report file in real time which can
save officers hours of reporting paperwork daily.
- Personal Communications System: A mobile application
that runs on a secure mobile device and facilitates dispatch and
field-based interactions between first responders. Automated
location and subject-based alerts enhance situational awareness and
safety for officers and citizens. In addition, camera-based vehicle
license plate and driver's license scanning, and full integration
with the Dispatch and Records Management Systems, can make it easy
to initiate local records searches and view and update case
information via the officer's mobile device.
- Vehicle Communications: A new touch-talk-listen tablet
application redefines the in-car experience by providing officers
more focused, actionable data 'at-a-glance'. This can include key
information from dispatch, navigation details, and field-based
interactions between first responders and the command center. With
a few touch-points responders can pull-up complete records searches
and case reporting and view a fully interactive map for better
visibility into all other incidents and units in the area.
- Vehicle Video Cameras: A roof-mounted video camera bar
with a front and peripheral view camera array, a dedicated
automatic license plate recognition (ALPR) camera, as well as an
in-vehicle computer to process video streaming and recording. The
system leverages connected hardware to provide a 300-degree view of
the incident. Like the body worn cameras, data and video feeds from
the hardware and software can be displayed in real-time to all
parties supporting that event.
- Records Management: A records management system designed
to manage all public safety records for an agency, including entry,
storage, retrieval, viewing, and archiving of crime reports,
property and evidence, and investigative data. Fully integrated
with Oracle Public Safety dispatch and mobile services, the system
can automatically link and auto populates 911 call incident details
and mobile case reporting data, eliminating the need for duplicate
data entry.
- Jail Management: A cloud-based jail and holding-facility
management system designed to eliminate data re-entry and enable
more efficient, secure processes from pre-booking to transfer or
release.
"Time is not a luxury first responders have in a rapidly
unfolding emergency situation," added Seoane. "We designed our
systems to make the on-scene experience less isolating and
emotionally charged by enabling responders to act as a blended team
with someone monitoring the situation remotely. With this approach,
on-site officers gain support and guidance that can change the
course of a dangerous incident by helping reduce risk, and
hopefully increasing the likelihood of a more constructive
resolution for everyone involved."
To learn more about Oracle Public Safety Services, visit
https://www.oracle.com/industries/government/state-local/public-safety/
1FBI's Criminal Justice Information Services
About Oracle
Oracle offers integrated suites of applications plus
secure, autonomous infrastructure in the Oracle Cloud. For
more information about Oracle (NYSE: ORCL), please visit us
at oracle.com.
Trademarks
Oracle, Java, and MySQL are registered trademarks of Oracle
Corporation.
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SOURCE Oracle