HP Advances IT Management Solutions with Growing HP Device as a Service Offering
February 21 2019 - 9:00AM
News Highlights:
Ahead of MWC Barcelona, HP Inc. today announced enhancements to its
Device as a Service (DaaS) offering to support a broad range of
customer and partner needs for modern IT management. HP introduced
new analytics and reporting capabilities with HP TechPulse, the
extension of HP DaaS for Apple across Europe, and the expansion of
HP Tech Café Market and Walk Up centers around the world.
“The workforce is evolving with more remote and highly mobile
employees. Today’s approach to modern IT management must simplify
how commercial organizations provide the right devices for the job,
deliver management with insight, and provide flexibility for their
businesses,” said Bill Avey, Global Head and General Manager,
Personal Systems, HP Inc. “As a result, HP continues to reinvent
its solutions based on customer and partner insights to ensure we
are meeting their needs.”
New analytics and reporting with HP TechPulse.
HP TechPulse technology monitors and predicts device health
enabling customers, or partners, to more proactively manage
multi-OS device environments. HP continues to build on this
technology by adding new analytics and reports to help customers
better manage and plan their IT resources. New enhancements
include:
- Predictive analytics for Android1 and Mac devices complete HP’s
multi-OS capabilities to proactively address customer issues with
hard disk and batteries. For Mac devices, TechPulse now provides
thermal and over-heating intelligence before these problems affect
users.
- Windows 10 hardware upgrade compatibility report to help
customers plan for Windows 10 migration with the upcoming end of
support for Windows 7.
- Improved inventory reports with the ability to manually add
devices to help IT manage device inventory.
- Improved BIOS report to help customers identify potential
vulnerabilities at the BIOS level.
- Support for Microsoft telemetry integration to give customers a
more comprehensive view of their fleet and to help customers make
the most of their investments.
Availability of HP Tech Café Market solutions around the
world. HP Tech Café Market vending and smart locker
solutions help IT transform on-site service delivery enhancing the
customer experience by reducing downtime and making accessories and
devices available to customer employees in a secure and convenient
solution. Supporting the modern workforce, HP Tech Café Market and
Walk-up solutions are now available in more than 60 countries and
provides IT Service Management (ITSM) integration and automated
smart device and accessories replenishment in the vending
solution.
Availability
- HP TechPulse updates will be available worldwide in March
2019.
- HP DaaS for Apple is available now in the US and 20 European
countries.
- HP Tech Café Market will be available in more than 60 countries
in March 2019.
For more information on Device as a Service, please visit
https://hp.com/go/DaaS. For more information about HP Tech Café
Market, please visit https://hp.com/go/TechCafe
About HP Inc.
HP Inc. creates technology that makes life better for everyone,
everywhere. Through our product and service portfolio of personal
systems, printers and 3D printing solutions, we engineer
experiences that amaze. More information about HP Inc. is available
at http://www.hp.com.
Christina Wahl, HPchristina.wahl@hp.com |
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1 Predictive analytics for Android include hard disk and battery
insights.
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