BMC Bmc Software, Inc.

BMC Software (NYSE:BMC) today announced the publication of an important customer case study detailing successful implementation of BMC Remedy IT Service Management by the Organisation und Informatik Stadt Zurich (OIZ), the main IT service provider for the City of Zurich. ITConcepts, who partnered with BMC on this implementation, is one of the leading Business Service Management (BSM) integrators in Switzerland, Germany, France, the Benelux countries and in Southern Asia. The company provides customer-specific consultancy products and technology solutions. With its �Strategic IT management� concept, ITConcepts uses certified methods (ITIL V3, ISO 20000) to move barriers between business processes and technology out of the way and make a strategic supplier of business-related benefits from the IT service providing organisation. For further information see www.itconcepts.ch. As the cross-departmental agency for the city council, OIZ is the common contact for all matters regarding organization and IT. As part of the IT strategy decided on by the city council, OIZ set up a unitary service desk, choosing BMC Remedy IT Service Management as the solution. Read more at http://documents.bmc.com/products/documents/22/96/92296/92296.pdf Business runs on IT. IT runs on BMC Software. Business thrives when IT runs smarter, faster, and stronger. That�s why the most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk, and drive business profit. For the four fiscal quarters ended September 30, 2008, BMC revenue was approximately $1.83 billion. Visit www.bmc.com for more information. � Copyright 2008 BMC Software, Inc. BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners.