Verint Workforce Management Wins TrustRadius 2023 Best Software Ratings in Multiple Categories
February 01 2023 - 8:30AM
Business Wire
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today
announced that TrustRadius has recognized Verint Workforce
Management™ (WFM) with three Winter 2023 “Best of Awards” – Best
Feature Set, Best Value for the Price, and Best Relationship.
“Verint Workforce Management earned these three Winter 2023
‘Best of Awards’ in the Workforce Management Software category
based entirely on customer feedback,” said Megan Headley, vice
president of research at TrustRadius. “Ninety-four percent of
reviewers on TrustRadius said they were happy with the feature set,
96 percent said it delivered good value for the price, and 94
percent said they would buy it again. Many reviews praised the
combination of demand forecasting and scheduling tools in
particular.”
The Verint WFM solution was also recently named to the
TrustRadius Best Software 2022 List which recognizes the best
software products based on customer satisfaction, review
performance and market-size fit.
“TrustRadius gives buyers the visibility they need to make
informed decisions about the software their organization will
benefit from the most,” says Verint’s David Singer, vice president,
go-to-market. “We are proud to be a part of the TrustRadius
community as this approach is aligned with Verint’s core values of
transparency, integrity and innovation that shape the way we do
business.”
Verint WFM is part of the Verint Customer Engagement Platform
and leverages artificial intelligence-infused automation and new
mobile tools to streamline forecasting and scheduling and improve
employee engagement. The solution also elevates candidate quality,
accelerates time-to-hire and enhances employee retention through
Intelligent Interviewing capabilities. With Verint WFM, managers
have the tools to meet service level agreements (SLAs) while also
providing the workforce with the flexible, work-from-anywhere
schedules they require.
Visit Verint Workforce Management on TrustRadius to learn
more.
About Verint
Verint® (Nasdaq: VRNT) helps the world’s most iconic brands
build enduring customer relationships by connecting work, data, and
experiences across the enterprise. More than 10,000 organizations
in 180 countries – including over 85 of the Fortune 100 companies –
are using the Verint Customer Engagement Platform to draw on the
latest advancements in AI, analytics, and an open cloud
architecture to elevate customer experience.
Verint. The Customer Engagement Company®. Learn more at
Verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2022, and other filings
we make with the SEC. The forward-looking statements contained in
this press release are made as of the date of this press release
and, except as required by law, Verint assumes no obligation to
update or revise them or to provide reasons why actual results may
differ.
VERINT, VERINT DA VINCI, THE CUSTOMER ENGAGEMENT COMPANY,
BOUNDLESS CUSTOMER ENGAGEMENT and THE ENGAGEMENT CAPACITY GAP are
trademarks of Verint Systems Inc. or its subsidiaries. Verint and
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herein.
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version on businesswire.com: https://www.businesswire.com/news/home/20230131005094/en/
Media Relations Sue Huss sue.huss@verint.com
Investor Relations Matthew Frankel
matthew.frankel@verint.com
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