Verint Launches Compliance Recording for the Full Breadth of Microsoft Teams Collaboration
May 19 2020 - 8:30AM
Business Wire
Integrates Verint Recording and Compliance with Microsoft
Teams Calling and Meeting Experience
Verint® Systems Inc. (Nasdaq: VRNT), The Customer Engagement
Company™, today announced the availability of its new Microsoft
Teams recording integration which helps businesses across
industries centrally capture, retain, analyze, and retrieve all
communications from Microsoft Teams calling and meeting scenarios –
including voice calling, chat, online meetings, screen sharing and
more. Verint’s native integration with Microsoft Teams helps
businesses leverage the latest digital collaboration channels while
remaining compliant with evolving regulations.
Verint will showcase the Microsoft Teams integration in a
session as part of Verint’s virtual customer engagement conference,
the company’s online event, May 20-21, 2020. Customers and partners
can register for the online event here.
“Amid the current COVID-19 crisis, we have seen increasing
demand from financial services, healthcare, government and other
regulated organizations to enable continuity of business
communications and critical workflows while adhering to the highest
compliance standards when working remotely,” says Verint’s John
Bourne, senior vice president, global channels and alliances.
“Relying on this secure integration, businesses can adopt or
transition to Microsoft Teams in a compliant manner, address the
need for undisrupted collaboration, and efficiently support
regulatory policies for recordkeeping, communication surveillance,
data protection, reporting and eDiscovery.”
Verint provides a comprehensive range of compliance capture
capabilities allowing businesses to fully control the recording
policy down to a user or group level. Verint has engaged with
hundreds of Microsoft customer organizations worldwide for the last
decade – to provide sophisticated compliance capabilities for the
entire range of Microsoft unified communications while supporting
the leading UC, trading turret, mobile, and IP telephony platforms
in the market. Its solution framework has been at the forefront of
meeting new compliance challenges for organizations through a
combination of secure compliance technology, powerful automation,
and an open approach to ease integration and data intelligence.
“As today’s teams are increasingly comprised of remote workers
who are dispersed around the globe, the seamless collaboration
environment offered by Microsoft Teams is becoming even more
essential—as is the assurance that organizations remain compliant,”
said Mike Ammerlaan, director, Microsoft 365 Ecosystem at Microsoft
Corp. “Verint’s native compliance recording integration with
Microsoft Teams empowers businesses to address compliance
requirements while leveraging the market’s leading digital
collaboration solution.”
Verint has successfully implemented Microsoft Teams recording
for several financial institutions. The company is currently
collaborating with leading firms and its compliance partners to
successfully roll out Microsoft Teams capture to thousands of
regulated users across various industries.
“As a regulated financial services provider, Verint and their
global partner Luware were a clear choice for CHL; delivering a
MiFID II and PCI compliant call recording solution whilst offering
the flexibility of cloud-based delivery alongside a tight
integration with Microsoft Teams,” said Andrew Parker, head of
technology at Capital Home Loans (CHL). “This helped CHL deliver on
key strategic initiatives; reducing business risk and increasing
business agility.”
The Compliance integration with Microsoft Teams expands on
Verint’s broad portfolio of Microsoft IP Co-Sell designated
applications. The continued collaboration with Microsoft spans
Verint’s activities as a member of the One Commercial Partner
Program.
For more information on Verint Financial Compliance offerings,
click here.
About Verint Systems Inc.
Verint® (Nasdaq: VRNT) is a global leader in Actionable
Intelligence® solutions with a focus on customer engagement
optimization and cyber intelligence. Today, over 10,000
organizations in more than 180 countries—including over 85 percent
of the Fortune 100—count on intelligence from Verint solutions to
make more informed, effective and timely decisions. Learn more
about how we’re creating A Smarter World with Actionable
Intelligence® at www.verint.com.
This press release contains “forward-looking statements,”
including statements regarding expectations, predictions, views,
opportunities, plans, strategies, beliefs, and statements of
similar effect relating to Verint Systems Inc. These
forward-looking statements are not guarantees of future performance
and they are based on management's expectations that involve a
number of risks, uncertainties and assumptions, any of which could
cause actual results to differ materially from those expressed in
or implied by the forward-looking statements. For a detailed
discussion of these risk factors, see our Annual Report on Form
10-K for the fiscal year ended January 31, 2020, and other filings
we make with the SEC. The forward-looking statements contained in
this press release are made as of the date of this press release
and, except as required by law, Verint assumes no obligation to
update or revise them or to provide reasons why actual results may
differ.
VERINT, ACTIONABLE INTELLIGENCE, THE CUSTOMER ENGAGEMENT
COMPANY, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE
SOLUTIONS, GI2, FIRSTMILE, OMNIX, WEBINT, LUMINAR, RELIANT,
VANTAGE, STAR-GATE, TERROGENCE, SENSECY, and VIGIA are trademarks
or registered trademarks of Verint Systems Inc. or its
subsidiaries. Verint and other parties may also have trademark
rights in other terms used herein.
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version on businesswire.com: https://www.businesswire.com/news/home/20200519005305/en/
Media Relations Amy Curry Verint Systems Inc.
amy.curry@verint.com Investor Relations Alan Roden Verint
Systems Inc. alan.roden@verint.com
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