Long-Term Credit Union Clients Extend Fiserv Relationship with New Core Platform to Support Continued Growth
November 20 2019 - 8:30AM
Business Wire
Hiway Federal Credit Union and Rogue Credit
Union reaffirm Fiserv commitment, and are among the nearly 150
North American credit unions over $1 billion in assets that rely on
Fiserv core platforms
Fiserv, Inc. (NASDAQ: FISV), a leading global provider of
payments and financial services technology solutions, today
announced that Minnesota-based Hiway Federal Credit Union and
Oregon-based Rogue Credit Union will continue their Fiserv core
processing relationships to support ongoing growth. Each credit
union decided to extend and expand their multi-decade relationship
with Fiserv following competitive evaluation processes in which
they sought capabilities to create operational efficiencies, deepen
member relationships and expand commercial services.
After 32 years as a Fiserv client, Hiway Federal Credit Union
began a significant digital transformation effort in 2017 with the
adoption of cloud-based services and digital platforms, and wanted
to ensure its core platform could readily support commercial
services and provide consistent member experiences. In addition to
selecting DNA® from Fiserv, Hiway extended its use of a range of
services including enterprise content management, wire transfers
and interactive voice response.
“We were looking for a new core platform that could integrate
with next-generation systems and support our expansion of
commercial services, including commercial lending. We did our due
diligence and came back to Fiserv and DNA as the best fit for us,”
said Brian White, senior vice president, information services and
technology, Hiway Federal Credit Union. “The member-focused
architecture and the ability to customize the platform to serve our
members’ unique needs were key factors in our decision.”
The credit union also looks forward to being part of the
collaborative DNA client community, and to having the ability to
create DNAapps™ to efficiently bring new technology online in the
future.
Rogue Credit Union has a notable focus on creating exceptional
experiences that are effortless, personalized and seamless. The
credit union selected DNA to help drive its digital transformation
strategy, including enhancing commercial service offerings and
improving member experiences. Having grown rapidly in the past 10
years, Rogue Credit Union is now a leader in consumer lending and
deposit market share in southwest Oregon, and DNA offered
flexibility and sophistication that will help allow Rogue to build
and retain its market leadership.
“After a thorough evaluation of the best technology available,
DNA was the obvious choice for our long-term core processing
needs,” said Gene Pelham, president and CEO, Rogue Credit Union.
“We will remain a member of the Fiserv family with the choice of
DNA and other Fiserv solutions to help us meet the ever-changing
expectations of our members and their businesses.”
DNA is a modern core account processing platform with an open
architecture built for collaboration, making it easier for
financial institutions to integrate other solutions, bring products
and services online quickly, and add new capabilities using
downloadable DNAapps. The platform provides a holistic view of
member relationships that enables financial institutions to deliver
personalized service and more relevant product offerings. DNA users
can efficiently service common consumer and commercial deposit,
loan and safe-deposit accounts and offer a wide range of loans,
including commercial, consumer and real estate loans, all from one
application.
“Rogue Credit Union and Hiway Federal Credit Union are respected
industry leaders, and it is our privilege to continue to enable
their success,” said Vincent Brennan, president, Credit Union
Solutions, Fiserv. “As credit unions and the communities and
businesses they serve evolve and change, so too must their
technology. Fiserv is committed to delivering the solutions,
insights and support that enable credit unions of all sizes and
charters to excel at every stage of their journey.”
In a world that is moving faster than ever before, Fiserv helps
clients deliver solutions that are in step with the way people live
and work today – financial services at the speed of life. Learn
more at fiserv.com.
Additional Resources:
- Credit Union Solutions from Fiserv -
fisv.co/FiservCreditUnionSolutions
- DNA from Fiserv - fisv.co/DNA
About Hiway Federal Credit Union
Hiway Federal Credit Union, based in St. Paul, Minnesota, was
founded in 1931 to serve employees of the Minnesota Department of
Transportation. Since then, the credit union expanded its charter
and is now open to a wide range of individuals and employee groups.
Today, Hiway Federal Credit Union has $1.15 billion in assets USD
and serves over 75,000 members worldwide. In 2018, the credit union
was named Kiplinger’s “Best Credit Union Almost Anyone Can Join”
and has been recognized as a “Best Place to Work” by the Star
Tribune for the past 6 years.
About Rogue Credit Union
Rogue Credit Union, based in Medford, Oregon, began as a
10-teacher, member-based organization in 1956. Since its humble
beginnings, Rogue has grown into a financial institution with
assets of $1.612 billion USD and over 140,000 members. Over the
last 10 years, Rogue Credit Union has tripled in size due to both
acquisitions and cultivating their loyal member base through
innovative programs.
About Fiserv
Fiserv, Inc. (NASDAQ: FISV) aspires to move money and
information in a way that moves the world. As a global leader in
payments and financial technology, the company helps clients
achieve best-in-class results through a commitment to innovation
and excellence in areas including account processing and digital
banking solutions; card issuer processing and network services;
payments; e-commerce; merchant acquiring and processing; and the
Clover® cloud-based point-of-sale solution. Fiserv is a member of
the S&P 500® Index and the FORTUNE® 500, and is among the
FORTUNE Magazine World’s Most Admired Companies®. Visit fiserv.com
and follow on social media for more information and the latest
company news.
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version on businesswire.com: https://www.businesswire.com/news/home/20191120005291/en/
Media Relations: Marcus Hardy Manager, Communications Fiserv,
Inc. 801-823-5534 marcus.hardy@fiserv.com Additional Contact: Ann
Cave Director, External Communications Fiserv, Inc. 678-325-9435
ann.cave@fiserv.com
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