CSG Forte Honored as Top Platform for Payment Gateway Stability in TSG 2024 Real Transaction Metrics Awards
February 21 2024 - 9:30AM
Business Wire
Leads “Lowest Gateway Minute Outage” category
based on credit card transaction performance
TSG (The Strawhecker Group) recognized CSG Forte, a leader in
complete and customizable digital payments, as the payment gateway
provider with the “Lowest Minute Outage” in North America. Based on
credit card transaction data and merchants’ perspectives of
performance at checkout, CSG Forte earned the top prize for payment
gateway stability. TSG’s rigorous, always-on Global Experience
Monitoring platform benchmarks gateway performance by conducting
24/7/365 pings to locations across the globe.
“When you serve as the payments infrastructure backbone for more
than 114,000 merchants, platform stability and performance are
mission critical,” said Sukanya Madhavan, chief product and
technology officer, payments, CSG. “That’s why earning TSG’s award,
which is based on real-world data and experiences, means so much.
We are grateful to TSG for this award, which would not be possible
without the dedication, creativity and rigor of the entire CSG
payments team to deliver on and exceed our customers’
expectations.”
“In a competitive landscape where successful authorizations and
fast transaction speeds are considered table stakes, maintaining
high performance is critical,” said Mike Strawhecker, president,
TSG. “We are excited to honor CSG Forte for its outstanding
performance in 2023 and continued stability year after year.”
CSG delivers a single, end-to-end cloud-based payments platform
that helps companies succeed with simple, seamless onboarding,
best-in-class payment processing and industry-leading solutions
that help optimize revenue by reducing risk and fraud. Learn
more:
- Explore our eBook to learn how to offer a smooth and secure
payment process that drives revenue.
- Read our blog on how to optimize the payment journey to enhance
customer experiences and reduce late payments.
- Discover CSG Forte Engage, our multi-channel, low-to-no code
payment solution that puts the power into the hands of the customer
to pay when they want, how they want.
About CSG Forte
CSG Forte delivers digital payments solutions that help
organizations scale faster and smarter. With CSG Forte,
organizations process omnichannel payments across a best of breed,
PCI-compliant digital platform that allows customers to make any
payments, via any channel, at any time. Our award-winning
technology empowers organizations to modernize how customers pay
bills, increasing on-time payments and customer satisfaction while
using a single low-code, unified digital platform. CSG Forte
processes 168 million customer payments annually, totaling over
$118 billion in payments, for more than 114,000 merchants across
government, telecom, property management, healthcare and other
industries.
CSG empowers companies to build unforgettable experiences,
making it easier for people and businesses to connect with, use and
pay for the services they value most. Our customer experience,
billing and payments solutions help companies of any size make
money and make a difference. With our SaaS solutions, company
leaders can take control of their future and tap into guidance
along the way from our fiercely committed and forward-thinking
CSGers around the world.
To learn more, visit www.csgi.com and www.forte.net and connect
with us on LinkedIn and Twitter.
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version on businesswire.com: https://www.businesswire.com/news/home/20240221032594/en/
Julia Dakhlia Public Relations +1 (402) 431-7376
julia.dakhlia@csgi.com
John Rea Investor Relations +1 (210) 687-4409
john.rea@csgi.com
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