Walmart to Offer Technologies and Capabilities to Help Other Businesses Navigate their own Digital Transformation
July 28 2021 - 12:01AM
Business Wire
The retailer also announced a commercialization partnership with
Adobe, giving thousands of businesses access to the same
technologies and services that power the Fortune 1 company.
Today Walmart announced it will begin offering several of its
own technologies and capabilities to other businesses and brands
seeking to better serve customers as they increasingly shop across
digital and physical storefronts. As part of this effort, Walmart
also announced a strategic partnership with Adobe to integrate
Walmart’s Marketplace, online and in-store fulfillment, and pickup
technologies with Adobe Commerce, a leading commerce solution for
merchants and brands.
During the last several years, Walmart has built a world class
organization that has developed its own technologies and services
to meet the rapidly evolving needs of customers at scale. These
unique capabilities enable Walmart to better serve customers,
create differentiated experiences and grow its business as digital
shopping continues to increase.
“We’ve built new capabilities to serve the evolving needs of our
own customers, and we have a unique opportunity to use our
experience to help other businesses do the same,” said John Furner,
Chief Executive Officer of Walmart U.S. “Commercializing our
technologies and capabilities helps us sustainably reinvest back
into our customer value proposition.”
Through the Adobe Commerce platform, retail businesses will be
able to use Walmart’s unique cloud-based services to offer seamless
pickup and delivery to their customers. Businesses will be able to
reach new customers on Walmart’s fast-growing Marketplace where
they can leverage Walmart’s Fulfillment Services to offer 2-day
shipping nationwide. The partnership with Adobe to offer these
capabilities will help businesses of all sizes improve their
customer experience while operating more efficiently.
“The core mission of helping people save money and live better
is at the heart of every idea including Scan & Go and checkout
technologies, AI-powered smart substitutions and pickup and
delivery,” said Suresh Kumar, chief technology officer and chief
development officer of Walmart Inc. “Combining Adobe’s strength in
powering commerce experiences with our unmatched omni-customer
expertise, we can accelerate other companies’ digital
transformations.”
“We’re excited to collaborate with Walmart to help Adobe
merchants expand their businesses to new channels and offer
shopping experiences that increase their competitiveness and fit
well with shifting consumer behaviors in an increasingly digital
economy,” said Anil Chakravarthy, executive vice president and
general manager, Digital Experience Business and Worldwide Field
Operations at Adobe.
Walmart has continued to leverage technology, such as machine
learning, cloud powered checkout and pickup capabilities to offer
more convenience and enhance the overall shopping experience for
customers. To learn more about Walmart’s recent innovations visit
corporate.walmart.com.
To learn more about Walmart’s capabilities now offered on the
Adobe Commerce platform, visit here.
About Walmart
Walmart Inc. (NYSE: WMT) helps people around the world save
money and live better - anytime and anywhere - in retail stores,
online, and through their mobile devices. Each week, approximately
220 million customers and members visit approximately 10,500 stores
and clubs under 48 banners in 24 countries and eCommerce websites.
With fiscal year 2021 revenue of $559 billion, Walmart employs 2.2
million associates worldwide. Walmart continues to be a leader in
sustainability, corporate philanthropy and employment opportunity.
Additional information about Walmart can be found by visiting
corporate.walmart.com, on Facebook at facebook.com/walmart and on
Twitter at twitter.com/walmart.
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Media contact: Walmart Media Relations 800-331-0085
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