Zoom Named a Leader in Two Gartner 2020 Magic Quadrants: Meeting Solutions and Unified Communications as a Service
November 18 2020 - 9:00AM
Zoom Video Communications, Inc. (NASDAQ: ZM) today announced that
analyst firm Gartner has named Zoom a Leader in the 2020 Magic
Quadrant for Meeting Solutions, as well as a Leader in the Magic
Quadrant for Unified Communications as a Service. This is the sixth
time Zoom has appeared in the Gartner Magic Quadrant for Meeting
Solutions and its fifth consecutive time as a Leader. It is the
first year Zoom has qualified for inclusion in the Gartner Magic
Quadrant for UCaaS.
For the Meeting Solutions Magic Quadrant, Gartner evaluated
companies based on criteria including their ability to satisfy a
wide variety of well-established and newly defined virtual meeting
scenarios. The report analyzed 15 companies in the Meeting
Solutions space and named Zoom as a Leader.
The criteria used by Gartner to evaluate companies selected for
the UCaaS Magic Quadrant include ease of use, service reliability,
and the pace of innovation and enhancement. The report analyzed 14
companies in the UCaaS space, naming Zoom as a Leader.
“We are happy that Gartner has chosen Zoom as a Leader in the
Magic Quadrant for both Meeting Solutions and UCaaS,” said Eric
Yuan, CEO of Zoom. “We are proud of the role we have been able to
play in keeping the world connected with our frictionless,
reliable, and secure technology. We are pleased that Gartner has
recognized our ability to satisfy a wide range of virtual meeting
scenarios with our video-first design and commitment to customer
happiness. We believe video is the new voice, and we are gratified
that Gartner has recognized the convenience and accessibility of
our UCaaS offering, which combines Zoom Meetings, Zoom Chat, and
Zoom Phone. We will continue to work hard to deliver happiness to
all of our customers, enterprise and small business alike.”
The report for Meeting Solutions highlighted Zoom’s wide
adoption, robust feature set suited for a variety of use cases, and
flexible offering process. The report for UCaaS highlighted Zoom’s
security enhancements, wide selection of Zoom Rooms appliances, and
meaningful chat enhancements as key strengths.
To read a complimentary copy of the 2020 Gartner Magic Quadrant
for Meeting Solutions and UCaaS reports, please visit
zoom.us/gartner.
Source
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About ZoomZoom Video Communications, Inc.
(NASDAQ: ZM) brings teams together to get more done in a
frictionless and secure video environment. Our easy, reliable, and
innovative video-first unified communications platform provides
video meetings, voice, webinars, and chat across desktops, phones,
mobile devices, and conference room systems. Zoom helps enterprises
create elevated experiences with leading business app integrations
and developer tools to create customized workflows. Founded in
2011, Zoom is headquartered in San Jose, California with offices
around the world. Visit zoom.com and follow @zoom_us.
Zoom Press Relations:Colleen Rodriguez Global
PR Lead press@zoom.us
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