NICE, France, May 15, 2018 /PRNewswire/ -- TM
FORUM -- Helping customers capitalize on new digital
communications services and revenue opportunities, Oracle today
announced major new enhancements to Oracle Communications Billing
and Revenue Management (BRM). With new operational user experience
features, enhanced security capabilities and updated technology
platform support, Oracle Communications BRM supports the rapid
design and monetization of consumption and subscription based
offerings across cloud, IoT, and future 5G services.
Oracle Communications BRM provides complete revenue management
including the high volume, low latency, and convergent usage
processing required by new digital communication services. With its
Elastic Charging Engine technology, the offering is designed to
support advanced charging models for today's mobile, fixed and
cable digital services and provide a foundation for IoT and future
5G services.
"This major release of Oracle Communications BRM underscores
Oracle's ongoing commitment to delivering powerful, scalable
monetization solutions that enable our customers to fully
capitalize on the digital revolution," said Doug Suriano, senior vice president, general
manager, Oracle Communications. "With this offering, service
providers have a modern monetization platform to innovate, profit
and grow as they evolve to support broadband technology innovations
and deliver new services to market."
Oracle Communications BRM was recently noted as a Leader in the
IDC MarketScape: Worldwide Subscription Relationship Management
(SRM) 2017 Vendor Assessment.
Modern Monetization for the Digital Era
In today's competitive business environment, delivering a
superior customer experience is more critical than ever. Oracle
Communications Billing and Revenue Management's Billing Care module
enables CSPs to serve their customers through intuitive interfaces
that provide real-time views of customer's balance and allow easy
access to all aspects of account history. CSPs and digital service
providers can build customer loyalty by awarding non-currency
assets such as movie downloads, gigabytes of storage or throughput,
or access to games.
Real-time tracking of consumption enables notification to
customers when they approach thresholds. Flexible options for
invoice design and delivery create additional opportunities to
personalize subscriber relationships. Oracle BRM 12.0 enhances
these capabilities, empowering CSPs to leverage powerful, scalable
monetization capabilities to accelerate customer success and time
to market for digital services.
New capabilities include:
- New unified functionality available in the modern, browser
based Billing Care user interface:
-
- Advanced customer and asset management with subscription group
services
- Corrective invoicing, credit profile management and
sharing
- SEPA Payments, account and bill unit level refunds, item and
event level disputes
- Collections management, write-off and recovery
- Secure and documented Billing Care REST API
- Enhanced security including use of Oracle Wallet
- Updated core technology support
Oracle Communications BRM is part of Oracle's complete
monetization service portfolio, which also includes Oracle
Monetization Cloud and Oracle Communications Network Charging and
Control. With Oracle's monetization solutions, customers can fuel
disruptive innovation, brand differentiation, and business
transformation with a service-, industry-, and
business-model-agnostic real-time charging, billing, and settlement
solution designed for an increasingly connected world.
Additional Resources
- Oracle Communications
- Oracle Communications Billing Revenue Management
- Oracle Monetization Cloud
- Oracle Communications Network Charging and Control
- To learn more about our Communications industry solutions,
visit www.oracle.com/communications or join the
conversation on LinkedIn and Twitter.
1. IDC, "MarketScape: Worldwide Subscription Relationship
Management 2017 Vendor Assessment", Jordan
Jewell and Eric Newmark, DC
#US43172417, November 2017
About Oracle Communications
Oracle Communications
provides integrated communications and cloud solutions for
Service Providers and Enterprises to accelerate their digital
transformation journey in a communications-driven world from
network evolution to digital business to customer
experience. www.oracle.com/communications
About Oracle
The Oracle Cloud offers complete SaaS
application suites for ERP, HCM and CX, plus best-in-class database
Platform as a Service (PaaS) and Infrastructure as a Service (IaaS)
from data centers throughout the Americas, Europe and Asia. For more information about Oracle
(NYSE:ORCL), please visit us at oracle.com.
Trademarks
Oracle and Java are registered trademarks
of Oracle and/or its affiliates. Other names may be trademarks of
their respective owners.
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SOURCE Oracle