Water Service Update for Virginia American Water’s Hopewell District
March 31 2018 - 4:47PM
Business Wire
Customers are reminded to boil water as it
returns to their taps
Tanker water distribution at Carter G.
Woodson Middle School until 8 p.m. tonight; Water distribution
available 8 a.m., Sunday, April 1
As a result of a loss of water pressure due to an interruption
in the operation of Virginia American Water’s Hopewell treatment
facility, the company’s Hopewell district is still under a boil
water advisory.
Electricity to the water pumping system at the company’s
Hopewell treatment facility has been restored through auxiliary
power, and water pressure is increasing in the distribution system.
As water is restored, business and residential customers are asked
to continue to conserve water, and avoid using water for
non-essential practices, such as laundry. Virginia American Water
will update customers on progress within 24 hours.
“We have made significant progress in restoring our systems
today and we are hopeful that we will be able to approve a return
to usual water use soon. However, customers should continue to boil
water before using for consumption, as well as continue to conserve
water and avoid non-essential uses,” said Barry Suits, president,
Virginia American Water.
On Friday, March 30, Virginia American Water issued a
precautionary boil water advisory for all of its customers in the
City of Hopewell as well as the subdivisions of New Birchett
Estates, Cedar Creek, Cedar Creek West, Strattford Woods and
Mullberry Woods in Prince George County.
A boil water advisory is a standard precaution that is taken
whenever there is loss of pressure in water mains. Virginia
American Water will inform all customers when they no longer need
to boil water.
Virginia American Water is providing water to customers as
follows:
- Bottled water distribution will
continue to be available at Hopewell High School, 400 S. Mesa
Drive, through 5 p.m. today, and beginning at 8 a.m. on Sunday,
April 1. In addition to cases of single-serve bottles of water, the
company is also distributing 3-gallon jugs, which can be refilled
at the water tanker filling stations.
- Customers can bring their own
containers to fill from clean water tankers today through 8
p.m., and again on Sunday, April 1, beginning at 8 a.m. at Carter
G. Woodson Middle School, 1000 Winston Churchill Drive. Customers
need to bring their own clean containers to fill.
Virginia American Water also recommends the following steps:
- Bring tap water to a rolling boil for
at least one minute; allow to cool before using.
- Throw away uncooked food or beverages
or ice cubes if made with tap water during the day of the advisory
(Friday, March 30).
- Keep boiled water in the refrigerator
for drinking.
- Rinse hand-washed dishes for a minute
in diluted bleach (one tablespoon of household bleach per gallon of
tap water) or clean your dishes in a dishwasher using the hot wash
cycle and dry cycle.
- Do not swallow water while you are
showering or bathing.
- Provide pets with boiled water after
cooling.
- Do not use home filtering devices in
place of boiling or using bottled water; most home water filters
will not provide adequate protection from microorganisms.
- Use only boiled water to treat minor
injuries.
Virginia American Water is continuing to work to restore full
water service to the Hopewell system as quickly and safely as
possible. The company is coordinating with local and state
officials. Please be advised that Virginia American Water is doing
all it can to ensure that water is of the highest quality.
Updates will also be provided on the company’s Facebook and
Twitter pages. If customers have any questions they may call
1-800-452-6863.
Additional information is available on Virginia American Water’s
website at www.virginiaamwater.com, under the Alerts Notifications
section.
Virginia American Water, a subsidiary of American Water (NYSE:
AWK), is the largest investor-owned water utility in the state,
providing high-quality and reliable water services to approximately
320,000 people.
With a history dating back to 1886, American Water is the
largest and most geographically diverse U.S. publicly traded water
and wastewater utility company. The company employs more than 6,900
dedicated professionals who provide regulated and market-based
drinking water, wastewater and other related services to an
estimated 15 million people in 46 states and Ontario, Canada.
American Water provides safe, clean, affordable and reliable water
services to our customers to make sure we keep their lives
flowing.
Click here to subscribe to Mobile Alerts for American Water.
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version on businesswire.com: https://www.businesswire.com/news/home/20180331005032/en/
Virginia American WaterAlison Bibb-Carson, 216-926-3911
cellExternal Affairs Manageralison.bibb-carson@amwater.com
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