Sun Life Clients receive customized support
while navigating the healthcare system
TORONTO, Dec. 7, 2017 /CNW/ - No one plans to be on
disability leave, but this is a reality for many Canadians, who
find themselves experiencing difficulty navigating the healthcare
system and arranging the right treatment for their medical
condition. During a time of uncertainty, facing these challenges
can be one more unwelcome thing to manage. Sun Life Assurance
Company of Canada ("Sun Life") is
partnering with Medical Confidence Inc. to change that reality for
Clients across the country who receive disability benefits.
"Dealing with a medical issue and being on disability is
stressful enough – getting treatment shouldn't be," said
Jean-Michel Lavoie, Assistant
Vice-President, Product Development, Group Benefits, Sun Life
Financial Canada. "Our goal is to help make our Clients' journey be
as seamless as possible while guiding them on their road to
recovery. This new tailored approach provides a unique support
platform that will provide a sense of empowerment while they are
improving their overall health and well-being."
Medical Confidence works hand-in-hand with those on disability
to understand their medical condition and needs. A dedicated
healthcare professional provides one-on-one support, arranges
accelerated access to physicians and specialists, and guides
individuals though their treatment and recovery.
Medical Confidence has an unmatched network of more than 11,000
leading Canadian specialists across more than 800 subspecialties.
Starting in 2018, this third-party service will be progressively
available to all Sun Life Clients receiving disability benefits.
This partnership further supports the company's commitment to
providing innovative and effective solutions to help Clients live
healthier lives.
"The majority of Canadians do not know what to do or where to
turn when faced with a serious medical condition. The
ever-increasing wait times have become the norm, making it
challenging even for primary care practitioners to find an
available specialist," said Angela
Johnson, President of Medical Confidence. "We are delighted
to be teaming with Sun Life. Through an innovative navigation
platform, we will provide Sun Life Clients a customized and caring
approach to obtaining the right treatment at the right time. The
result is reduced wait times and improved outcomes for patients and
their physicians."
Group Benefits are offered by Sun Life Assurance Company of
Canada, a member of the Sun Life
Financial group of companies.
About Medical Confidence
Medical Confidence is a
Canadian organization founded in 2009 whose mission is to empower
consumers of the Canadian healthcare system. Aligned with the
Canadian Health Act they help individuals understand their
health-related circumstances, access the ideal physician
specialist(s), and ultimately become informed and actively engaged
in decisions to lead to the best possible outcome. Medical
Confidence espouses the belief that the education of empowered
healthcare consumers also benefits employers, insurance providers,
associations (etc.) through reduced benefit costs and minimizing
the impact of presenteeism and absenteeism. The Canadian healthcare
system also benefits as individuals are better able to navigate the
system resulting in increased efficiencies. For more information,
please visit www.medicalconfidence.com.
About Sun Life Financial
Sun Life Financial is a
leading international financial services organization providing a
diverse range of insurance, wealth and asset management solutions
to individuals and corporate Clients. Sun Life Financial has
operations in a number of markets worldwide, including Canada, the United
States, the United Kingdom,
Ireland, Hong Kong, the
Philippines, Japan,
Indonesia, India, China,
Australia, Singapore, Vietnam, Malaysia and Bermuda. As of September 30, 2017, Sun Life Financial had total
assets under management of $934
billion. For more information please visit
www.sunlife.com.
Sun Life Financial Inc. trades on the Toronto (TSX), New
York (NYSE) and Philippine (PSE) stock exchanges under the
ticker symbol SLF.
Note to Editors: All figures in Canadian dollars except as
otherwise noted.
Media Relations Contacts:
Kim Armstrong
Manager, Media & PR, Sun Life Financial
T. 416-979-6207
kim.armstrong@sunlife.com
Angela Johnson
President, Medical Confidence
T. 289-201-1583
ajohnson@medicalconfidence.com
SOURCE Sun Life Financial Canada