Wells Fargo Launches Enterprise Accessibility Program Office
November 30 2017 - 8:00AM
Business Wire
Company highlights accessible services, Diverse
Leaders Program, and Accessibility Hackathon results
In honor of the International Day of People with Disabilities,
Wells Fargo & Company (NYSE: WFC) is announcing the launch of
the company’s Enterprise Accessibility Program Office. The office
will coordinate and advocate for accessibility initiatives
throughout the company to help deliver a positive and consistent
team member and customer experience.
The overall goals of the Enterprise Accessibility Program Office
are to:
- Serve as an advocate and leader in
accessibility for team members and customers.
- Create and continue to sustain talent
retention and opportunities for advancement for team members with
diverse abilities.
- Foster a fully engaged and accessible
workplace environment.
“We are focused on delivering accessibility experiences for
customers and team members that recognize disability as a natural
part of the human condition, and helping people with disabilities
fully engage with the bank to succeed financially,” said Kathy
Martinez, head of Disability and Accessibility Strategy at Wells
Fargo. “While a lot of progress has been made since the signing of
the American with Disabilities Act, more can be done to ensure
accessibility for all, and we plan to do just that.”
Martinez joined Wells Fargo in 2015 from the U.S. Department of
Labor, where she served as the assistant secretary of the Office of
Disability Employment Policy. At Wells Fargo, she works closely
with lines of businesses to define internal and external strategies
related to online and physical accessibility; hiring and promotion
of team members with disabilities; national nonprofit partnership
programs; and disability-owned suppliers.
Recent Wells Fargo initiatives include the following:
Accessible Wells Fargo Services
Wells Fargo is committed to providing outstanding service to
people with diverse abilities and ensuring they can access their
accounts using a banking channel of their choice. These
include:
- Accessible mobile apps for those who
may be blind or have low vision.
- Materials in large print, large font,
and Braille, and materials that are audio and screen reader
accessible.
- JAWS (Job Access With Speech)
screen-reader software installed at most branches, providing blind
or low vision customers the opportunity to activate online banking.
ADA accommodation is available in all branches where online banking
stations have been removed.
Diverse Leaders Program for People with Disabilities
Wells Fargo’s Diverse Leaders Program for People with
Disabilities offers leaders who identify as having a
disability the opportunity to understand, reclaim and embrace
the strengths and competencies that may have challenged them,
and help them bridge the gap while retaining their differences
and values. These leaders practice leadership skills necessary
for success in a diverse business environment, learn from senior
leaders about how they achieved success in their careers, and build
camaraderie through the opportunity to network, share and learn
from others.
Accessibility Hackathon
In 2016, Wells Fargo implemented its first Accessibility
Hackathon, in which 30 internal teams in the U.S. and abroad worked
for two days in a virtual environment to develop technology that
would improve the accessibility of a product, service or platform
used by Wells Fargo team members. Hackathon winners produced
insightful recommendations and solutions to improve accessibility
for tracking time in the workplace for team members who have low
vision or are blind. Wells Fargo hosted its second internal
Accessibility Hackathon in November 2017 and had more than 28 teams
participate worldwide.
To learn more about Wells Fargo’s commitment to accessibility,
please visit www.wellsfargo.com/about/diversity/accessibility/
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified,
community-based financial services company with $1.9 trillion in
assets. Wells Fargo’s vision is to satisfy our customers’ financial
needs and help them succeed financially. Founded in 1852 and
headquartered in San Francisco, Wells Fargo provides banking,
insurance, investments, mortgage, and consumer and commercial
finance through more than 8,400 locations, 13,000 ATMs, the
internet (wellsfargo.com) and mobile banking, and has offices in 42
countries and territories to support customers who conduct business
in the global economy. With approximately 268,000 team members,
Wells Fargo serves one in three households in the United States.
Wells Fargo & Company was ranked No. 25 on Fortune’s 2017
rankings of America’s largest corporations. The Chronicle of
Philanthropy ranked Wells Fargo No. 3 on its most recent list of
the top corporate cash philanthropists. In 2016, Wells Fargo
donated $281.3 million to 14,900 nonprofits and Wells Fargo team
members volunteered 1.73 million hours with 50,000 nonprofits.
Wells Fargo’s corporate social responsibility efforts are focused
on three priorities: economic empowerment in underserved
communities, environmental sustainability, and advancing diversity
and social inclusion. News, insights and perspectives from Wells
Fargo are also available at Wells Fargo Stories.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20171130005201/en/
MediaLisa Westermann,
415-845-7759Lisa.B.Westermann@wellsfargo.comTwitter
@LWestermannWF
Wells Fargo (NYSE:WFC)
Historical Stock Chart
From Aug 2024 to Sep 2024
Wells Fargo (NYSE:WFC)
Historical Stock Chart
From Sep 2023 to Sep 2024