MAXIMUS to Present at the Western Interstate Child Support Enforcement Council Annual Conference
September 20 2017 - 6:30AM
Business Wire
MAXIMUS (NYSE: MMS), a leading provider of government services
worldwide, announced today that Laura Rosenak, Senior Vice
President of Child Support Services; Veronica Ragland, Maurice
Franklin and Colleen Martin, Child Support Operations Directors;
and Joanna Kirkpatrick, Child Support Project Director will be
featured presenters at the Western Interstate Child Support
Enforcement Council’s (WICSEC) 34th Annual Training Conference.
Ms. Rosenak will share insights gleaned from decades of
experience as a child support executive in two panel discussions on
effective project initiation and what it takes to be a leader. Ms.
Ragland, former statewide child support director for Arizona and
author of the book “What About Me? The 17 Million Children in Child
Support,” will discuss how the use of teams to promote
cross-training can improve outcomes. Mr. Franklin and Ms. Martin
will share their hands-on experience as operations leaders in the
session titled “Employer Outreach: Partnering to Improve
Collections.” Ms. Kirkpatrick will impart her significant
experience in business process management and quality improvement
by leading a panel discussion on “Outreach Strategies: Combining
Old School and New School Approaches for Successful Outcomes” and
presenting a session on the use of implementation science to
improve the long-lasting effectiveness of training.
WICSEC started as an alliance to better deal with the growing
issues surrounding the child support enforcement program. Today,
the council seeks to foster interstate and inter-jurisdictional
cooperation in the establishment and enforcement of child and
medical support, as well as the establishment of paternity. The
WICSEC Annual Training Conference brings together government and
private sector colleagues from locations west of the Mississippi
River to share best practices and discuss policies surrounding the
administration of child support enforcement programs. This year’s
conference will take place September 24-28 in Anchorage,
Alaska.
About MAXIMUS
Since 1975, MAXIMUS has operated under its founding mission of
Helping Government Serve the People®, enabling citizens around the
globe to successfully engage with their governments at all levels
and across a variety of health and human services programs. MAXIMUS
delivers innovative business process management and technology
solutions that contribute to improved outcomes for citizens and
higher levels of productivity, accuracy, accountability and
efficiency of government-sponsored programs. With more than 18,000
employees worldwide, MAXIMUS is a proud partner to government
agencies in the United States, Australia, Canada, Saudi Arabia and
the United Kingdom. For more information, visit maximus.com.
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MAXIMUSLisa Miles, 703-251-8637lisamiles@maximus.comorJackie
Lyndon, 303-285-7135jacquelinelyndon@maximus.com
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