Extra Space Storage Replaces Various Legacy Solutions with RingCentral Cloud Communications & Collaboration Solutions for 1,5...
August 07 2017 - 9:00AM
Business Wire
RingCentral selected for mobility and
ease-of-use to drive workforce productivity and customer
engagement
RingCentral, Inc. (NYSE:RNG), a leading provider of global
enterprise cloud communications and collaboration solutions, today
announced that Extra Space Storage, the second largest operator of
self-storage properties in the US, has selected RingCentral cloud
communications and collaboration solutions, replacing various
legacy solutions. With 1,500 national locations and more than 3,000
employees, Extra Space Storage had a critical need for a
communications solution that enables greater mobility, scalability
and manageability. With RingCentral, they can now drive enhanced
productivity for their workforce and deeper overall customer
engagement.
“We needed to unify our distributed retail locations with a
mobile-centric communications solution that enables our employees
to stay connected no matter where they are,” said Bron McCall,
senior vice president of IT at Extra Space Storage. “RingCentral is
uniquely suited to address the needs of distributed large-scale
businesses with a single cloud solution that seamlessly enables
multi-modal communications. The robust capabilities, such as call
analytics, will be instrumental in improving customer experiences
across all locations, which is something our previous legacy
systems could not offer.”
With the assistance of the RingCentral Professional Services™
team, Extra Space Storage is rolling out deployment of RingCentral
at the pace of 50 locations per week. To improve productivity,
Extra Space Storage employees are using RingCentral Office® for
voice calls and messaging internally as well as with customers. In
addition, Extra Space Storage has plans to leverage RingCentral’s
open platform integration capabilities to further enhance workflow
efficiency.
“Extra Space Storage has a vast number of locations nationwide
and serves millions of customers daily,” said Ryan Azus, senior
vice president of sales and services at RingCentral. “We’re excited
to help them take a more unified approach to their business
communications to realize greater mobility and manageability. As
the team completes deployment, we look forward to further
supporting Extra Space Storage’s mission critical business needs as
they grow.”
About RingCentral
RingCentral, Inc. (NYSE:RNG) is a leading provider of global
enterprise cloud communications and collaboration solutions. More
flexible and cost-effective than legacy on-premises systems,
RingCentral empowers today’s mobile and distributed workforce to
communicate, collaborate, and connect from anywhere, on any device.
RingCentral unifies voice, video, team messaging and collaboration,
conferencing, online meetings, and integrated contact center
solutions. RingCentral’s open platform integrates with leading
business apps and enables customers to easily customize business
workflows. RingCentral is headquartered in Belmont, California, and
has offices around the world.
©2017 RingCentral, Inc. All rights reserved. RingCentral,
RingCentral Office, RingCentral Professional Services, and the
RingCentral logo are trademarks of RingCentral, Inc.
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version on businesswire.com: http://www.businesswire.com/news/home/20170807005294/en/
RingCentral Inc.Mariana Kosturos,
650-562-6545mariana.kosturos@ringcentral.com
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