Staff Management | SMX Wins Inavero’s 2017 Best of Staffing® Client Award
February 21 2017 - 3:20PM
Business Wire
Staff Management | SMX receives client
satisfaction scores 13 times greater than industry average
Staff Management | SMX announced today that it has won Inavero’s
Best of Staffing® Client Award for the second year in a row for
providing superior service to clients. The award, which is
presented in partnership with CareerBuilder, is based exclusively
on ratings provided by clients and recognizes industry leaders in
service quality.
Staff Management | SMX’s client satisfaction ratings were 13
times higher than the industry’s average. The company received
satisfaction scores of nine or 10 (on a 10-point scale) from 57.1
percent of their clients as compared to the industry’s average of
29 percent. Award winners that earned the Best of Staffing Award
for service excellence make up less than 2 percent of all staffing
agencies in the U.S. and Canada.
“Winning the Best of Staffing Client Award truly shows our
team’s dedication to building and maintaining strong relationships
with our clients and providing the individualized service that
they’ve come to expect,” said Jonathan Means, president of
TrueBlue’s PeopleManagement division, which includes Staff
Management | SMX. “We appreciate our clients taking the time to
share their feedback and will use it to drive enhanced service
levels in 2017.”
About Staff Management | SMX
Staff Management | SMX’s award-winning outsourced workforce
management (OWM) solutions enable clients to meet fluctuating
demands with scalable workforces at facilities across North
America. With deep expertise in manufacturing, fulfillment and
distribution operations, the company’s dedicated onsite teams
deliver ROI through increased productivity and efficiency, reduced
overtime and turnover, improved workforce performance and
consistent risk mitigation. From increasing visibility of workforce
metrics to ramping up from hundreds to thousands of workers within
weeks, Staff Management | SMX leverages their expertise in
high-volume OWM solutions to provide clients with a competitive
advantage. Learn more about Staff Management | SMX
at staffmanagement.com.
About Inavero
Inavero administers more staffing agency client and talent
satisfaction surveys than any other firm in the world. Inavero’s
team reports on over 1.2 million satisfaction surveys from staffing
agency clients and talent each year, and the company serves as the
American Staffing Association’s exclusive service quality
partner.
About Inavero’s Best of Staffing
Inavero’s Best of Staffing® Award is the only award in the U.S.
and Canada that recognizes staffing agencies that have proven
superior service quality based completely on the ratings given to
them by their clients and job candidates. Award winners are
showcased by city and area of expertise on BestofStaffing.com – an
online resource for hiring professionals and job seekers to find
the best staffing agencies to call when they are in need.
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version on businesswire.com: http://www.businesswire.com/news/home/20170221006569/en/
Staff Management | SMXCaroline Sabetti, Vice President of Global
Marketing and
Communications413-256-6959cstorey@staffmanagement.com
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