PORT LOUIS, Mauritius, Oct.
18, 2016 /PRNewswire/ -- Air Mauritius has inked a five-year technology and
services deal with IBM (NYSE: IBM) for Cloud and Analytics
technologies delivered as services to fuel its long-term growth
plans.
The Mauritian national airline, the fourth largest in
Africa, has been connecting the
Indian Ocean Island nation of Mauritius to the rest of the world since
1967.
Air Mauritius will use the IBM
Cloud and analytics-enabled enterprise planning solution to better
manage budgeting cycles, decrease turnaround time for processing
data and boost its capacity to uncover predictive insights directly
from data to enhance customer experience. The IBM solution will
also harmonize Air Mauritius' data management infrastructure,
providing a single platform to accommodate past, current and future
data for business analysis with the same level of granularity. This
means enhanced operational efficiencies and improved service
delivery for customer enquiries and flight bookings.
The deal, which will be implemented in collaboration with KPMG
South Africa, will allow the airline to overhaul its enterprise
planning processes using the statistical analysis and powerful
visualizations of IBM's Watson Analytics. This will allow
authorized personnel across the enterprise to have analytical
insights from the company's data, enhancing internal communications
and customer experiences. It will also provide an integrated
environment for critical, real-time scenario planning and
performance management.
Operating out of Sir Seewoosagur Ramgoolam International
Airport, Mauritius, its main hub,
Air Mauritius serves 24 regional and international
destinations.
"We are witnessing increased competition across the aviation
industry to improve organizational efficiency and enhance customer
experience by adopting the latest technologies," says Jananda
Moothoo, Country General Manager, IBM Mauritius. "IBM's cloud and
analytics technology is helping Air Mauritius to improve
efficiencies and accelerate growth and global relevance."
About Air Mauritius
Carrying 1.5 million passengers and 30,000 tons of cargo
annually, Air Mauritius is a key player in Africa's tourism and logistics market, a
partner with global lifestyle and hospitality firms and as the
country's flag carrier, a respected national asset. The Air
Mauritius Group which has about 3,000 personnel plays a key role in
the economic development of Mauritius.
For further information, please visit:
http://www.airmauritius.com/
About IBM
For information about IBM Cloud, please
visit www.ibm.com/cloud-computing.
For information about IBM infrastructure services, visit:
www.ibm.com/services.
For information about IBM Watson Analytics, visit:
www.ibm.com/analytics/watson-analytics
Contact
Air Mauritius
Prem Prakash Sewpaul
Vice President Communications and Corporate Affairs, Air
Mauritius
psewpaul@airmauritius.com
IBM
Charles Moyela
IBM External Relations, Central & West Africa
charlesm@ng.ibm.com
Mike Zimmerman
IBM Media Relations
mrzimmerman@us.ibm.com
(914) 766-4935
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SOURCE IBM