Wiley Works With EPAM to Expand Omni-Channel Customer Engagement With efficientlearning.com
September 15 2016 - 9:34AM
EPAM Systems, Inc. (NYSE:EPAM), a leading global provider of
product development and software engineering solutions, and John
Wiley and Sons Inc. (NYSE:JWa) and (NYSE:JWb), today announced the
successful relaunch of efficientlearning.com, a global,
mobile-optimized learning platform for institutions, students, and
exam takers. The site utilizes the SAP Hybris Omni-Channel Commerce
solution, and combines superior content with a proven online
learning methodology to ensure exceptional pass rates. Wiley chose
EPAM for its expertise in delivering omnichannel Commerce-focused
solutions and its deep publishing industry experience.
One of the most important ways for a company to distinguish
themselves is through great customer experience, and more
organizations are looking at opportunities to provide true
omnichannel engagement by delivering a more sophisticated customer
engagement model. The latest release of
efficientlearning.com is designed specifically to
adapt to the changing education-buyer journey, offering a single
destination for Wiley’s accounting, finance, and business exam
review products. By customizing the experience, Wiley can engage
customers more seamlessly and provide users with one standardized,
state-of-the-art experience across nine disciplines, with plans to
continuously add new disciplines. Wiley engaged EPAM to help them
build loyalty, boost sales, and turn customer engagement into a
competitive advantage for its Wiley Efficient Learning business, as
well as other high potential lines of business.
“As we continue to scale our direct-sold eLearning products, we
are investing in improved customer experiences from content
discovery to course delivery and post-purchase care and support,”
said Clay Stobaugh, CMO, Wiley. “EPAM has become a trusted
partner as we push the edge of innovation when it comes to digital
Commerce services. Their ability to understand the big picture,
together with their proven technical competency and delivery track
record, made them our choice for this important digital
initiative.”
With its deep expertise in leveraging SAP platforms, EPAM
re-architected and enhanced the Wiley Efficient Learning site to
capitalize on the latest digital Commerce capabilities, including
advanced mobile access to improve efficiency for institutions and
students.
"The world’s educational content providers and institutions are
looking for the best ways to increase customer engagement. Wiley’s
forward-thinking approach is reflected in their vision for the
Efficient Learning platform and we’re excited to help them achieve
their omnichannel strategy goals and uncover new business value,”
said Alexey Vitashkevich, VP, Co-Head of North American Business,
EPAM. “Our proven ability to deliver our digital Commerce solutions
through distributed, multi-disciplinary global teams positions us
to enable our clients to take advantage of leading advancements in
technology.”
About EPAM SystemsEPAM Systems, Inc.
(NYSE:EPAM), a leading global product development and platform
engineering services company, is focused on delivering results
through best-in-class software engineering, combined with
innovative strategy, consulting and design capabilities. With 23
years of experience in the information technology industry,
EPAM’s 18,000 people serve our customers in over 25 countries
across North America, Europe, Asia and Australia. EPAM was ranked
#8 in FORBES 25 Fastest Growing Public Tech Companies and
ranked as a top information technology services company
on FORTUNE’S 100 Fastest Growing Companies.
For more information, please visit http://www.epam.com/ and
follow us on Twitter (@EPAMSYSTEMS) and LinkedIn.
About WileyWiley is a global provider of
knowledge and knowledge-enabled services that improve outcomes in
areas of research, professional practice and education. Through the
Research segment, the Company provides digital and print
scientific, technical, medical, and scholarly journals, reference
works, books, database services, and advertising. The Professional
Development segment provides digital and print books, online
assessment and training services, and test prep and certification.
In Education, Wiley provides education solutions including online
program management services for higher education institutions and
course management tools for instructors and students, as well as
print and digital content.
Forward-Looking Statements This press release
includes statements which may constitute forward-looking statements
made pursuant to the safe harbor provisions of the Private
Securities Litigation Reform Act of 1995, the accuracy of which are
necessarily subject to risks, uncertainties, and assumptions as to
future events that may not prove to be accurate. Factors that could
cause actual results to differ materially from those expressed or
implied include general economic conditions and the factors
discussed in our most recent Annual Report on Form 10-K and other
filings with the Securities and Exchange Commission. EPAM
undertakes no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events,
or otherwise, except as may be required under applicable securities
law.
EPAM CONTACT: Danielle Ruess-Saltz
M: 267.978.7688
danielle_ruess-saltz@epam.com
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