ATLANTA, July 15, 2016 /PRNewswire/ -- Georgia Power
today announced the latest addition to its suite of free customer
tools and resources – Billing Alerts. The new service,
available online by logging into www.GeorgiaPower.com, provides
customers with customized notifications about their bills.
Billing Alerts feature notifications via text and email that
alert customers when their Georgia Power bill is available, when a
due date is approaching, when a bill is past due or when the
account may be eligible for disconnection.
"We know that our customers' lives are busy and we work every
day to not only make sure electricity is reliable and affordable,
but also that it's as easy as possible to do business with us,"
said Louise Scott, vice president of
customer service for Georgia Power. "The new Billing Alerts
service adds an additional level of customized convenience for
customers and is a great tool for minimizing missed payments and
disconnections."
Electronic tools, communication and transactions, including bill
payments, are increasingly popular with Georgia Power's 2.5 million
customers across the state. Currently, more than 50 percent of
Georgia Power payments are made electronically, including online,
mobile and auto-draft transactions, and one in five Georgia Power
customers have made the switch to eco-friendly paperless
billing.
In addition to Billing Alerts, other free Georgia Power
services available include My Power Usage, a personalized
tool that provides customers with the information they need to
better manage daily energy costs and eliminate surprises at the end
of their billing cycle. During and after a storm, the company's
Outage Alerts service provides customers with updates if a
power outage occurs in their area as well as estimated times of
restoration. To learn more about these services and more, visit
www.GeorgiaPower.com.
About Georgia Power
Georgia Power is the largest
subsidiary of Southern Company (NYSE: SO), one of the nation's
largest generators of electricity. Value, Reliability,
Customer Service and Stewardship are the cornerstones of the
company's promise to 2.5 million customers in all but four of
Georgia's 159 counties. Committed
to delivering clean, safe, reliable and affordable energy at rates
below the national average, Georgia Power maintains a diverse,
innovative generation mix that includes nuclear, 21st century coal
and natural gas, as well as renewables such as solar, hydroelectric
and wind. Georgia Power focuses on delivering
world-class service to its customers every day and the company is
consistently recognized by J.D. Power and Associates as an industry
leader in customer satisfaction. For more information, visit
www.GeorgiaPower.com and connect with the company on Facebook
(Facebook.com/GeorgiaPower) and Twitter
(Twitter.com/GeorgiaPower).
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SOURCE Georgia Power