TD Ameritrade Holding Corp. experienced an order routing and
messaging issue on one of its trading platforms Friday morning that
affected some clients' trade orders, the company said.
The issue was resolved at about 10 a.m. EDT, according to a TD
Ameritrade spokeswoman.
The issue was related to an overnight software update, said the
spokeswoman, and affected one of the company's many trading
platforms. Some of the clients affected were retail trading
customers.
The TD Ameritrade outage came two days after the New York Stock
Exchange had a nearly four hour outage related to a software update
on Wednesday.
NYSE, a unit of Intercontinental Exchange Inc., said Thursday
that traders began having communications problems on Wednesday
morning related to a software update made to one part of the system
that matches buyers and sellers. When errors persisted, NYSE
President Thomas Farley suspended trading.
No trades were canceled and there was no disruption to the
actual trading, which carried on at other exchanges throughout the
period, but the outage underscored the fragility of the systems
that underpin the capital markets.
Write to Daniel Huang at dan.huang@wsj.com and Bradley Hope at
bradley.hope@wsj.com
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