Frontier Secure and Intuit Sign New Agreement to Support Small Business Solutions
November 03 2014 - 8:00AM
Business Wire
Frontier Secure, a service of Frontier Communications
Corporation (NASDAQ:FTR), today announced an expanded strategic
agreement with Intuit’s Small Business Group. Frontier Secure is
providing premier tech and customer support for Intuit’s small
business customers and accountants who use QuickBooks Online,
QuickBooks Desktop, Payments and Payroll products.
The value of this agreement to Frontier Communications is $100
Million in revenue over three years, and can grow based on
incentives and additional business opportunities.
Kelly Morgan, Senior Vice President and General Manager for
Frontier Secure, said, "Our working relationship with Intuit is
strong. We have core alignment around a flexible workforce, a
culture of experimentation, and executive decision-making based on
data and analytics. This is a transformative customer service model
where quick response to Intuit customer feedback improves service
delivery and proactively demonstrates 'we care' excellence in
solving problems."
The two companies have worked together since 2012. Frontier
Secure has demonstrated the ability to meet the needs of
Intuit’s cloud-based customer growth by resolving customer
questions and issues in a simple and efficient manner so customers
can focus on their business priorities.
Using a 100 percent U.S.-based workforce, a trademark of
Frontier Communications, Frontier Secure establishes a "trusted
neighbor" interaction with customers, always mindful of what it
takes to run a small business in North America and respectful of
the importance of a customer’s time.
About Frontier
Communications
Frontier Communications Corporation (NASDAQ:FTR) offers
broadband, voice, satellite video, wireless Internet data access,
data security solutions, bundled offerings, specialized bundles for
residential customers, small businesses and home offices and
advanced communications for medium and large businesses in 28
states. Frontier's approximately 16,400 employees are based
entirely in the United States. More information is available
at www.frontier.com.
About Frontier Secure
Frontier Secure offers innovative products and
services to protect every aspect of digital life, including
computer security, cloud backup & sharing, the connected home,
identity protection, equipment protection and 24/7 U.S.-based
premium technical support. These products and services are sold
nationwide directly to consumers and small businesses, and
wholesale through strategic partnerships. Another way to partner
with Frontier Secure is to outsource your products and services to
our 100 percent U.S.-based tier one and tier two expert agents.
Frontier Secure - Making the digital world effortlessTM.
facebook.com/frontiersecure | twitter.com/frontiersecure
Frontier Communications CorporationMediaSteve
Crosby, 916-206-8198steven.crosby@ftr.comorBrigid Smith,
203-614-5042brigid.smith@ftr.comorStrategic
PartnershipsHilary Hahn,
203-614-5692hilary.hahn@ftr.compartners.ftrsecure.com
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