Parker Hannifin Awards Holland for Operational Excellence in 2013
March 28 2014 - 8:00AM
Holland has been named the recipient of the Parker Hannifin 2013
LTL Carrier of the Year Award. A global leader in motion and
control technologies, Parker Hannifin expressed that the award was
given "in recognition of Holland's commitment to operational
excellence and continuous improvement."
In order to determine the award's recipient, Parker Hannifin
representatives evaluated LTL carriers across a variety of
objective and subjective service and performance measures. In
addition to raw performance numbers, carriers were measured based
upon the results of an annual customer service survey taken by
Parker Hannifin representatives from all of the company's North
American shipping locations.
Categories of evaluation included claims, EDI compliance,
on-time performance, billing accuracy, continuous improvement and
customer service. The award was presented to Holland Vice President
of Sales and Marketing, Jim Ferguson and Regional Corporate Account
Executive, Keith Berlan.
"We are extremely honored to receive this award from our valued
partners at Parker Hannifin," said Jim Ferguson. "The satisfaction
of our customers comes second to none at Holland, and the assurance
that we are achieving that goal is invaluable. Every day, every one
of our dedicated employees goes above and beyond to ensure we
deliver on our service promise of fast, reliable, and friendly
next-day LTL. We would like to thank Parker Hannifin for extending
this generous recognition and our Holland employees for making it
happen."
About Holland
Holland has long been recognized for delivering the most
next-day service lanes in its territory and annually records one of
the lowest claim ratios in the industry. Founded in Holland, Mich.,
in 1929, Holland provides industry leading, on-time reliability for
less-than-truckload shipments in the central and southeastern
United States and in eastern Canada. Holland, recognized by
Logistics Management magazine with its 2013 Quest for Quality award
for 28 consecutive years, was honored for performance excellence in
2013 with the Midwest/Mid-Atlantic Regional LTL Motor Carriers
award and the South/South Central Regional LTL Motor Carriers
award, as well as the Expedited Motor Carriers award. For more
information, visit hollandregional.com. Holland is a subsidiary of
YRC Worldwide, Inc.
Website: hollandregional.com Facebook:
http://www.facebook.com/hollandregional Twitter:
http://www.twitter.com/hollandregional LinkedIn:
http://www.linkedin.com/company/holland YouTube:
http://www.youtube.com/hollandregional GooglePlus:
http://www.gplus.to/hollandregional
CONTACT: Suzanne Dawson
LAK Public Relations, Inc.
212-329-1420
sdawson@lakpr.com
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