Reduces Approval Time by 85 Percent Through Replacing a Paper-Based Process, Resulting in Faster Delivery of Vaccines BELLEVUE, Wash., July 19 /PRNewswire-FirstCall/ -- Captaris, Inc. (NASDAQ:CAPA), a leading provider of software products that automate document-centric business processes, today announced Intervet Australia is using Captaris Workflow(TM) to automate its vaccine document approval cycle by replacing the old paper-based system. The animal health company, a division of Akzo Nobel and part of Intervet International, achieved full return on investment within six months and reduced document approval cycles by more than 85 percent. "We were impressed that Captaris Workflow addresses the whole business improvement cycle, not just separate processes," said David Gunter, IT manager for Intervet Australia, located in Bendigo, Victoria. Use of Captaris Workflow also inspired a new company mantra: "(Document approval) tasks are no longer lost, ignored or deleted-only completed or escalated." Intervet Australia must follow a regulated process for releasing documents related to vaccine production. Previously, the process was paper-based-documents were printed, distributed via internal office mail to several people for "red pen editing," then returned to a document controller who hand-typed changes. The approval process cycle averaged three weeks and lacked visibility, accountability and compliance. Now with Captaris Workflow, document approvals are completed within an average of just two business days, cutting the cycle time by more than 85 percent. "We achieved full Return on Investment (ROI) in Captaris Workflow within about six months with our first automated process," Gunter said. Captaris Workflow virtually eliminated the need for manual intervention by the document controller, freeing her to focus on quality control. Captaris Workflow has also enhanced productivity for other employees by making documents more accessible and providing structure and tools for collaboration, according to Gunter. "We see Captaris Workflow as the underlying glue to keep the process moving," he said. Color-coded task lists, links to the latest versions for electronic editing, status notes, Business Activity Monitoring (BAM), and other details are all tracked by Captaris Workflow and available via Microsoft SharePoint Portal Server and Microsoft Exchange interfaces that are familiar to employees. About Captaris, Inc. Captaris, Inc. is a leading provider of software products that automate business processes, manage documents electronically and provide efficient information delivery. Our product suite of Captaris RightFax, Captaris Workflow and Captaris Alchemy Document Management is distributed through a global network of leading technology partners. We have customers in financial services, healthcare, government and many other industries, and our products are installed in all of the Fortune 100 and many Global 2000 companies. Headquartered in Bellevue, Washington, Captaris was founded in 1982 and is publicly traded on the NASDAQ National Market under the symbol CAPA. For more information, visit http://www.captaris.com/. NOTE: The following are registered trademarks and trademarks of Captaris: Captaris, Alchemy, RightFax, Captaris Document Management, Captaris Interchange and Captaris Workflow. All other brand names and trademarks are the property of their respective owners. DATASOURCE: Captaris, Inc. CONTACT: Barrie Locke of Ripple Effect Communications, +1-585-377-1839, or , for Captaris, Inc. Web site: http://www.captaris.com/

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