MONTREAL, June 1, 2022
/CNW Telbec/ - For the second consecutive year, National
Bank Direct Brokerage (NBDB) was ranked highest for investor
satisfaction among self-directed investors in the J.D. Power 2022
Canada Self-Directed Investor Satisfaction Study. This is the fifth
time NBDB has been recognized by J.D. Power in the past nine
years*.
This recognition caps off a year of innovation for National Bank
Direct Brokerage: it became the first brokerage firm affiliated
with a Canadian bank to abolish commissions for all online trades
on Canadian and U.S. stocks and exchange-traded funds (ETFs), as
well as the first to roll out a fully-paid securities lending
program.
"This recognition from J.D. Power demonstrates our commitment to
placing clients at the heart of our activities and offering them
value-added experiences that have a real positive impact on their
financial health," said Claude-Frédéric Robert, President of
National Bank Direct Brokerage. "I'd like to thank our clients for
their trust and all of our teams, who always strive to find
innovative solutions and aren't afraid to think outside the
box."
The ranking was established based on a recent survey of 2,099
self-directed investors conducted by U.S. market research and
analytics firm J.D. Power. Firms were ranked based on their
performance in seven factors: trust, digital channels, ability to
manage wealth how and when I want, products and services, value for
fees, people, and problem resolution. NBDB obtained a score of
662.
*Ranked Highest in 2013, 2015, 2016, 2021 and 2022
Related links
Do-it-Yourself Investment Industry in Canada at Inflection Point as Commission-Free
Trading Becomes Reality, J.D. Power Finds (J.D. Power press
release)
A Canadian first: National Bank Direct Brokerage announces new
zero-commission pricing
About National Bank Direct
Brokerage (nbdb.ca)
National Bank Direct Brokerage (NBDB) is a
division of National Bank Financial Inc. (NBF) and a trademark of
National Bank of Canada (NBC),
used under licence by NBF. NBF is a member of the Investment
Industry Regulatory Organization of Canada and of the Canadian Investor Protection
Fund and a wholly-owned subsidiary of NBC, which is a public
company listed on the Toronto Stock Exchange (TSX: NA) NBDB
provides order execution only services and makes no investment
recommendations. Clients are solely responsible for the financial
and tax consequences of their investment decisions.
About National Bank of
Canada
With $370 billion in assets as at April 30, 2022, National Bank of Canada, together with its subsidiaries, forms
one of Canada's leading integrated
financial groups. It has more than 28,000 employees in
knowledge-intensive positions and has been recognized numerous
times as a top employer and for its commitment to diversity. Its
securities are listed on the Toronto Stock Exchange (TSX: NA).
Follow the Bank's activities at nbc.ca or via social media such as
Facebook, LinkedIn and Twitter.
SOURCE National Bank of Canada